[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

Sierk Bornemann  changed:

   What|Removed |Added

 Blocks||42082


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=42082
[Bug 42082] [META] Make LibreOffice shine and glow on macOS
-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #9 from Christopher M. Penalver  ---
Reproducible in:
Version: 7.4.2.3 / LibreOffice Community
Build ID: 382eef1f22670f7f4118c8c2dd222ec7ad009daf
CPU threads: 8; OS: Mac OS X 12.6; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Maintaining my comments here in case report this is dup'd to gets a fix but
this doesn't get resolved.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

Alex Thurgood  changed:

   What|Removed |Added

 Resolution|--- |DUPLICATE
 Status|UNCONFIRMED |RESOLVED

--- Comment #8 from Alex Thurgood  ---
Thanks Christopher, the spindump looks very similar to that provided in bug
148435 (certainly at least for the soffice process), with what look to be the
same mutex locks.

I'll mark this report as a duplicate of bug 148435.

*** This bug has been marked as a duplicate of bug 148435 ***

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

Christopher M. Penalver  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #7 from Christopher M. Penalver  ---
Created attachment 182888
  --> https://bugs.documentfoundation.org/attachment.cgi?id=182888=edit
Spindump when LO hangs

Hi Alex Thurgood,

Thanks for your continued attention, review of potential dup reports, and
providing a reasonable expectation in terms of what would need to occur for
this issue to be root caused by a developer and fixed.

Attached is the promised spindump.

In terms of reproduction scenario, when using the Rectangle keyboard hotkeys to
flip the LO window around quickly, it seemed to cause the hang more quickly
versus waiting for it happen organically.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

Alex Thurgood  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=14
   ||8435

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

Alex Thurgood  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=15
   ||0566

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #6 from Alex Thurgood  ---
(In reply to Alex Thurgood from comment #5)
> As an example of an existing report regarding Rectangle, see bug 150159,
> still awaiting confirmation.

Actually, there's an even earlier report about window managers causing the same
problem, bug 148435, which has been bisected to a likely older commit that
might be the origin of the problem.

Unfortunately, no progress since then.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #5 from Alex Thurgood  ---
As an example of an existing report regarding Rectangle, see bug 150159, still
awaiting confirmation.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #4 from Alex Thurgood  ---
@Christopher : thanks for getting back with the information.

Unfortunately, Rectangle is a known antagonist for LO freezing / crashing.

I have just updated to v 0.59 from 0.57, but I already have experience of LO
freezing, leaving ghost windows, and other weirdness, when running Rectangle,
especially when re-arranging the tiling layout, or switching to fullscreen and
back for example, or snapping to fill x, y, or z part of the screen.

If the cause of the freezing on your machine is indeed Rectangle, this report
would become another duplicate of one of the accessibility bug reports that
plague the Mac version of LibreOffice.

Again, unfortunately, LO still has some rather old Cocoa/Aqua code, and you
will also have probably noticed that it hasn't integrated with Apple's
fullscreen mode, preferring to offer an internally developed version of
fullscreen management built into the application itself (which of course,
doesn't do the same thing as the native OS fullscreen management).

There are to my knowledge no paid macOS developers working on the LO code. What
this means is that updating the window management code of the application to
reflect current macOS APIs is something that almost never happens, bar a very
few occasional volunteer developers who happen to have access to a Mac for a
while and have that itch to scratch.

I'll leave this as NEEDINFO until you can give us some kind of spindump info,
just upload it as a text file via the attachment link, rather than pasting the
output into reply window.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #3 from Christopher M. Penalver  ---
Hi Alex, thanks for the follow up.

>"- how much RAM you have on that Macbook Air?"

8 GB.

>"- whether or not Java is activated under the LO Preferences > Advanced 
>configuration settings, and if so, which JDK is selected/installed ?"

No Java is installed, activated, etc.

>"- whether you have any accessibility software running, e.g. VoiceOver, screen 
>zoom or magnifier, window placement manager such as Rectangle, etc ?"

Only Rectangle v0.59 (latest). This is a required app to actually make MacOS
usable, so removing it is not an option.

>"if you can provide an Apple stack trace, or a copy of the trace that the 
>Apple Crash Reporter provides (assuming that it gets triggered of course)"

The crash reporter dialog has never shown itself. The application hangs with
the spinning wheel mouse icon but doesn't crash (I leave it hanging for at most
30 seconds before I force quit). However, I will provide a SpinDump next time
this occurs:
https://helpx.adobe.com/photoshop-elements/kb/generate-sample-process-or-spindump-macos.html

I'll keep you posted.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

--- Comment #2 from Alex Thurgood  ---
@Christopher, if you can provide an Apple stack trace, or a copy of the trace
that the Apple Crash Reporter provides (assuming that it gets triggered of
course), then that might at least hopefully point in a useful direction.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 151363] [MacOS 12.6 Apple Silicon] Writer+Calc hang frequently

2022-10-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=151363

Alex Thurgood  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #1 from Alex Thurgood  ---
Sigh...another MAcbook Air LO frequent crashing bug report.

Like all the others before it, and without a reproducible test scenario, it'll
probably get consigned to the UNCONFIRMED/NEEDINFO for 6 months, and then
resolved as INSUFFICIENTDATA, or some such.


@Christopher : could you let us know:

- how much RAM you have on that Macbook Air?

- whether or not Java is activated under the LO Preferences > Advanced
configuration settings, and if so, which JDK is selected/installed ?

- whether you have any accessibility software running, e.g. VoiceOver, screen
zoom or magnifier, window placement manager such as Rectangle, etc ?

-- 
You are receiving this mail because:
You are the assignee for the bug.