[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia Vulkan)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

Julien Nabet  changed:

   What|Removed |Added

 Status|NEEDINFO|ASSIGNED
   Assignee|libreoffice-b...@lists.free |serval2...@yahoo.fr
   |desktop.org |

--- Comment #13 from Julien Nabet  ---
Patch on gerrit for master branch:
https://gerrit.libreoffice.org/c/core/+/149617

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia Vulkan)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #12 from melty...@gmail.com ---
(In reply to Telesto from comment #10)
> The information contained within the skia.log is likely helpful
> 
> 1. Open skia.log located in
> C:\Users\\AppData\Roaming\LibreOffice\4\cache
> 2. Post the content of skia.log here in the bug

Sry I update the grapic driver and donot know what the last version is and
cannot reproduce the crash exactly. (The last version was installed by
windows.)

In new crash the log is:

RenderMethod: vulkan
Vendor: 0x10de
Device: 0x2206
API: 1.3.236
Driver: 531.164.0
DeviceType: discrete
DeviceName: NVIDIA GeForce RTX 3080
Denylisted: no

and If it Not crash the log is:

RenderMethod: raster
Compiler: Clang

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia Vulkan)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #11 from melty...@gmail.com ---
update grapic driver, uncheck force skia render-> 
It shows a "reshade" banner ui on top.(?) and feel lags.
don't crash (immediately) when use tablet.
random crash after few minutes. when it restart it auto checked "force skia
render".


now the version is 7.5.1.2, but i tested some other versions always has this
crash.

Version: 7.5.1.2 (X86_64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 20; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: zh-CN (zh_CN); UI: zh-CN
Calc: CL threaded

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia Vulkan)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #10 from Telesto  ---
The information contained within the skia.log is likely helpful

1. Open skia.log located in
C:\Users\\AppData\Roaming\LibreOffice\4\cache
2. Post the content of skia.log here in the bug

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia Vulkan)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

Telesto  changed:

   What|Removed |Added

Summary|LibreOffice crashed when|LibreOffice crashed when
   |use tablet/Insert the   |use tablet/Insert the
   |u-disk, and the recovery|u-disk, and the recovery
   |destroy the saved file  |destroy the saved file
   |(Skia)  |(Skia Vulkan)

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #9 from Julien Nabet  ---
As Mario indicated + following
https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_(_Skia_),
please check you got last graphic driver.
If you still reproduce this, we need skia.log to have info to blacklist the
card for hardware rendering as a workaround.

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #8 from melty...@gmail.com ---
Is Force Software Rendering Checked when turning with Skia on?
(In reply to Telesto from comment #7)
> (In reply to meltymap from comment #5)
> > It don't crash when I turn off the [use skia] check box.
> > Crash after I turn on the [use skia] again.
> 
> Is Force Software Rendering Checked when turning with Skia on?

Force Skia Softwear Rendering Checked -> Not crash.
Force Skia Softwear Rendering Unchecked -> crash.

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file (Skia)

2023-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

Telesto  changed:

   What|Removed |Added

Summary|LibreOffice crashed when|LibreOffice crashed when
   |use tablet/Insert the   |use tablet/Insert the
   |u-disk, and the recovery|u-disk, and the recovery
   |destroy the saved file. |destroy the saved file
   ||(Skia)
 CC||serval2...@yahoo.fr,
   ||tele...@surfxs.nl

--- Comment #7 from Telesto  ---
(In reply to meltymap from comment #5)
> It don't crash when I turn off the [use skia] check box.
> Crash after I turn on the [use skia] again.

Is Force Software Rendering Checked when turning with Skia on?

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #6 from m.a.riosv  ---
So there is an incompatibility with the skia graphics card.

Please try updating the graphics card driver from the graphics card
manufacturer.

And also attach the info in Menu/Help/About LibreOffice (there is an icon to
copy).

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #5 from melty...@gmail.com ---
It don't crash when I turn off the [use skia] check box.
Crash after I turn on the [use skia] again.

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

m.a.riosv  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #4 from m.a.riosv  ---
Please test if the issue is with Menu/Tools/Options/View/Graphics output -
Skia, enable.

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

QA Administrators  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #3 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

--- Comment #2 from melty...@gmail.com ---
It don't crash in safe mode.
I remember I used default setting when I install libreOffice.

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[Libreoffice-bugs] [Bug 154378] LibreOffice crashed when use tablet/Insert the u-disk, and the recovery destroy the saved file.

2023-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154378

m.a.riosv  changed:

   What|Removed |Added

 CC||miguelangelrv@libreoffice.o
   ||rg
 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #1 from m.a.riosv  ---
Please test with a clean profile, Menu/Help/Restart in Safe Mode

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