[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2012-02-14 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #24 from Jakub Cerny black...@onesim.net 2012-02-14 08:44:39 PST 
---
We are experiencing this bug very severely on OS X Lion and 3.5 version. All 
our templates are unusable because we are losing all logos and graphic elements
put into them. This happens both on local files and files on SMB shares.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2012-02-14 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

Rainer Bielefeld libreoff...@bielefeldundbuss.de changed:

   What|Removed |Added

 AssignedTo|libreoffice-b...@lists.free |mst...@redhat.com
   |desktop.org |

--- Comment #25 from Rainer Bielefeld libreoff...@bielefeldundbuss.de 
2012-02-14 08:50:08 PST ---
@Jakub Cerny
Are you able to create a test kit that reliably reproduces the bug with 
definitively proper documents? 

@Michael:
May be you can try to get some progress here? The bug is not easy to reproduce, 
but for those who suffer from it it's worse than hell.
Please feel free to reassign (or reset Assignee to default) if it’s not your 
area or if provided information is not sufficient. Please set Status to ASSIGNED
if you accept this Bug.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2012-02-06 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #23 from Cor Nouws c...@nouenoff.nl 2012-02-06 11:27:12 PST ---
@ someone:
pls try the description here:  
  https://bugs.freedesktop.org/show_bug.cgi?id=45167#c0

I tried again, and after some various work and returning to the document, the
images are los: read-error!

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2012-01-24 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #21 from Cor Nouws c...@nouenoff.nl 2012-01-24 04:57:45 PST ---
*** Bug 45167 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2012-01-24 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #22 from Cor Nouws c...@nouenoff.nl 2012-01-24 05:18:07 PST ---
I hope that the description in Bug 45167 is helpful to reproduce the problem.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-31 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

Rainer Bielefeld libreoff...@bielefeldundbuss.de changed:

   What|Removed |Added

 Status|NEEDINFO|NEW

Giuseppe gzi...@dmatorino.it changed:

   What|Removed |Added

 CC||gzi...@dmatorino.it

--- Comment #19 from Rainer Bielefeld libreoff...@bielefeldundbuss.de 
2011-12-25 00:21:50 PST ---
Related to Bug 32461 - Graphics disappear from document

Inappropriate NEEDINFO reverted to NEW

--- Comment #20 from Giuseppe gzi...@dmatorino.it 2011-12-31 04:46:09 PST ---
I can confirm this bug too for both Windows and OSX version and it's also a
quite annoing one.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-16 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

Christopher M. Penalver christopher.penal...@gmx.com changed:

   What|Removed |Added

   Platform|Other   |All
   Severity|normal  |critical
 CC||christopher.penal...@gmx.co
   ||m
Version|unspecified |LibO 3.3.0 release

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-16 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #17 from Rainer Bielefeld libreoff...@bielefeldundbuss.de 
2011-12-16 23:36:10 PST ---
I sometimes see the effect, but until now I can't reproduce it in a reliable
way. Simply opening  a document and waiting (with 1 minute autosave interval)
does not show the problem.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

dan...@tamm-tamm.de changed:

   What|Removed |Added

 CC||dan...@tamm-tamm.de

--- Comment #13 from dan...@tamm-tamm.de 2011-12-15 02:34:54 PST ---
We experience the same problem in a mixed network environment. It seems that
the error appears mostly (maybe only) when our Mac users edit the documents. We
are using LO 3.3.2 on the Mac which connects by SMB to a Linux server. The
documents are in ODT format and created with LO.

This bug is very critical for us since it leads to data loss. However, it is
difficult to give a file that reproduces the problem since you never know which
image will disappear.
Saving the document after getting the Read Error will lead to reduced file
size as reported previously, corresponding to the amount of data in the lost
image.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #14 from Rainer Bielefeld libreoff...@bielefeldundbuss.de 
2011-12-15 11:02:40 PST ---
I also observed picture loss with an own document and Parallel Dev-Installation
of  LibreOffice 3.5.0 Beta1 - WIN7 Home Premium (64bit) German UI [Build-ID:
7362ca8-b5a8e65-af86909-d471f98-61464c4] Windows_Release_Configuration 
11-Dec-2011 06:51. Not 100% sure that autosave is the reason.
Pictures will not reappear when I close and reopen the document.
I will try to get a sample document from the confidential test document.

Bug 35631 - FILESAVE Images fail to show and are removed after autosave might
be a DUP

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

Steve Edmonds st...@edmondsfamily.co.nz changed:

   What|Removed |Added

 CC||st...@edmondsfamily.co.nz

--- Comment #15 from Steve Edmonds st...@edmondsfamily.co.nz 2011-12-15 
23:10:49 PST ---
*** Bug 35631 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #16 from Steve Edmonds st...@edmondsfamily.co.nz 2011-12-15 
23:15:15 PST ---
Since disabling autosave and backup early this year I have not experienced this
problem.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-11-19 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #12 from Cor Nouws c...@nouenoff.nl 2011-11-19 02:03:24 PST ---
Never seen this problem with whatever old files I use. 

So to be able to track down to the source of this partictular issue (some
damaged file, as suggested in an earlier comment?), having a simple test
document would be useful.

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-11-18 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #11 from Eugene Bodrero euge...@dyacon.com 2011-11-18 10:29:35 
PST ---
We spent a few hours going back and forth between Windows and Mac, opening
vulnerable LO files in Mac and Windows, pasting the content into new files,
saving, using network and local file copies, and editing with autosave enabled
and disabled. The Read Error for the images is associated with autosave and
occurs under Windows and Mac regardless of the other variables.

All of the images are png. We did find that a small png button that we placed
during this testing was not lost, only the larger images.

We edited a file in Lotus Symphony and brought it back into LO in Windows and
the Read Error still occurred with Autosave. Older files from OO also
experienced the Read Error with autosave.

We have used OO for years to create user manuals, which contain many images and
extensive use of styles. In addition to the image read error bug, we also found
that when an image is inserted, the document view jumps to the bottom of the
document. This is an undesirable characteristic that was introduced with LO,
and not present in OO.

IBM Lotus Symphony opens the ODT docs without error, but under Mac it only
opens the files on our server as read-only. Symphony was stable; autosave
worked correctly, and image insertion did not change the document view.
However, Symphony does not seem to have the math component which we used for
formula objects, although it did allow editing of existing math objects.
Nevertheless, it is a very good replacement candidate for those looking to
avoid the mentioned LO bugs.

Corel does a poor job of opening ODT files, the formatting was completely lost.

For now, we are reverting to OO 3.3.0 until compelled to make a change or these
LO bugs are fixed.

Eugene

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[Libreoffice-bugs] [Bug 33393] After autosave image shows read-error and will be lost on save

2011-11-17 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=33393

--- Comment #10 from Eugene Bodrero euge...@dyacon.com 2011-11-17 15:51:10 
PST ---
I am having the same problem with Read Error replacing my graphics in LO Writer
3.4.4 (build 402) since switching to LO. I am using native ODT format and
occurs with several of my ODT docs. The images are actually lost from the data,
8 MB file becomes 1 MB file. 

Documents were originally created in OO. We did not have the problem until
moving to LO 3.3. I had hoped that 3.4.4 would resolve this significant issue.

Initially we thought this was related to errors caused by MAC users. We did
some testing and opened the file under Mac LO 3.4.4, saved, closed, then opened
in the same version with Windows 7 LO. The images were present, then at some
point they were replaced with Read Error. Mac user does not have the same
problem. This error was not seen when alternately opening OO files between Mac
and Windows.

Error occurs whether files are on my local Windows 7 machine or on the network
drive.

My testing shows that corruption occurs during autosave. Manually saving the
file first does not eliminate the error. I am able to reproduce the problem
easily.

Eugene

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