[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

tommy27  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #35 from tommy27  ---
I set status to NEW since there have been multiple independent confirmations.
I also ask those people to tell if issue persists in latest LibO 5.2.3.3
release.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

zahra  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #34 from zahra  ---
hi.
i completely confirm that the issue still persist in libreoffice 5.0.5 and also
5.1.4 which i tested and even 5.0.6.
but in 5.0.6 for me is less than the other versions.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #33 from zahra  ---
(In reply to Yousuf Philips (jay) from comment #30)
> Can a dev look into the submitted backtrace (attachment 113473 [details])
> and see if it sufficient to track down the problem.

hi.
i tested libreoffice 5.1.4 and after exiting the result for me was crash.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Xisco Faulí  changed:

   What|Removed |Added

   Keywords|notBibisectable |preBibisect
 CC||xiscofa...@libreoffice.org

--- Comment #32 from Xisco Faulí  ---
This regression was introduced before branch 4.4, thus it can't be bibisected
with the current bibisect repositories. Changing keyword 'notBibisectable' to
'preBibisect'

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Michael Meeks  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #31 from Michael Meeks  ---
Hi Aron; thanks for reproducing, and doing it with a symbols build.
Unfortunately the trace is not so useful:

FAILURE_BUCKET_ID: 
MEMORY_CORRUPTION_LARGE_SHUTDOWN_c005_memory_corruption!ntdll

It means that somewhere before this trace someone did something bad to the
memory. However - if you have that VM setup, what would be really useful is
running 'drmemory' on the binary:

That should make the app run -much- slower (20x at least), but it should also
produce a big log that shows where this memory corruption occurs [ with stack
traces ].

Do you think you could run it under drmemory ?

Thanks !

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Yousuf (Jay) Philips  changed:

   What|Removed |Added

 CC||michael.me...@collabora.com
   ||, momonas...@gmail.com

--- Comment #30 from Yousuf (Jay) Philips  ---
Can a dev look into the submitted backtrace (attachment 113473) and see if it
sufficient to track down the problem.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #29 from Julien Nabet  ---
Any better with last stable LO version 5.1.3?

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #27 from zahra  ---
hi. 
i used libreoffice 5.0.2.1 for test and when i downloaded and installed version
5.0.3.1 and used it in my daily work and tried to edit my documents after
closing libreoffice, the result was the same. 
i use windows xp professional service pack 3 and i tried in both fa-ir and also
en-us locale. 
but in all versions that i used in my daily works and editing my documents, the
result was the same and i am observing this error message in all versions. 

DDE Server Window: soffice.bin - Application Error

The instruction at "0x7c910a19" referenced memory at "0x". The memory
could not be "read".

Click 'OK" to terminate the program

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #28 from zahra  ---
i think that i back to the version 4.3.7.2 in the near future and i think that
this version was more simple and without need powerful hardware. 
but when i use versions of libreoffice before version 5, i faced a major error
about microsoft visual c runtime library.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Timur  changed:

   What|Removed |Added

   Keywords||have-backtrace

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Robinson Tryon (qubit)  changed:

   What|Removed |Added

   Keywords||notBibisectable
 Whiteboard|BSA notBibisectable |BSA

--- Comment #26 from Robinson Tryon (qubit)  ---
Migrating Whiteboard tags to Keywords: (notBibisectable)

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #25 from zahra  ---
hi every one. 
yes. i confirm this bug in my system windows xp proffessional service pack 3. 
when i opened a document, read it, edit some point in it, or i wanted to close
it without editing anything, and i pressed alt f4 to close the program i
recieved this message exactly. 

DDE Server Window: soffice.bin - Application Error

The instruction at "0x7c910a19" referenced memory at "0x". The memory
could not be "read".

Click 'OK" to terminate the program. 

its not different that which type of document i want to read or edit. 
in all of them, i recieved this message. 
in versions from version 4.3.04 and above until version 4.4.6.3 that are
accessible for blinds without need to install java and java access briedge, i
tested this subject with the same error message. 
and also i tested installed and portable versions of libreoffice between
versions 4.3 and 4.4 with the same result! 
but when i installed libreoffice version 5.0.2.1, the error reduced fortunately
and i recieved it very rarely. 
i can say even not more than 5 percent in the time of my using of libreoffice.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #23 from libre-bugs-2...@castlegrayskull.org ---
LibreOffice Portable v4.4.0.3 (English)

Windows XP Professional Service Pack 3

I have the same issue when using Writer.  After editing a document, saving it,
and then clicking the Close windows button, I will see the following error:

**

DDE Server Window: soffice.bin - Application Error

The instruction at 0x7c910a19 referenced memory at 0x. The memory
could not be read.

Click 'OK to terminate the program

**

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #24 from libre-bugs-2...@castlegrayskull.org ---
Created attachment 113685
  -- https://bugs.documentfoundation.org/attachment.cgi?id=113685action=edit
DDE Error Message

A screenshot of the DDE error message.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Aron Budea ba...@caesar.elte.hu changed:

   What|Removed |Added

 CC||ba...@caesar.elte.hu

--- Comment #22 from Aron Budea ba...@caesar.elte.hu ---
Created attachment 113473
  -- https://bugs.documentfoundation.org/attachment.cgi?id=113473action=edit
backtrace

I managed to reproduce this in WinXP (inside a VM). Attaching the backtrace.
The bug can be consistently reproduced using Bohumír Džubej's reproduction
steps in duplicate bug 73369 .

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Matthew Francis fdb...@neosheffield.co.uk changed:

   What|Removed |Added

 CC||fdb...@neosheffield.co.uk
 Whiteboard|BSA |BSA notBibisectable

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #20 from Stanislav Horacek stanislav.hora...@gmail.com ---
Yes, I wrote him that this would be helpful (but I don't know how complicated
getting backtrace on Windows is).

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

--- Comment #21 from Jay Philips philip...@hotmail.com ---
@Stanislav: I've personally rewrote the backtrace wiki and included screenshots
of all the steps involved, so it should be very easy for him to get it done
(you can give it a try to see how easy it is if you have windows). If he has
any problems, please let me know.

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Jay Philips philip...@hotmail.com changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=81
   ||468

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[Libreoffice-bugs] [Bug 70154] Writer crashes just before exiting on Windows XP

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=70154

Jay Philips philip...@hotmail.com changed:

   What|Removed |Added

 Status|REOPENED|NEW
Summary|Writer crashes just before  |Writer crashes just before
   |exiting |exiting on Windows XP

--- Comment #19 from Jay Philips philip...@hotmail.com ---
@Stanislav: If the submitter of bug 73369 can get a backtrace for the crash
with windbg (
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg ) and
submit it here, the devs can look into finding out where the source of the
problem seems to be.

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