[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

Telesto  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #15 from Telesto  ---
No issue with
Version: 7.0.0.0.alpha1+ (x64)
Build ID: b587de60d4e6aa96238766272d94f1499b22f696
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win; 
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

--- Comment #14 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

--- Comment #13 from Jean-Baptiste Faure  ---
Still not reproducible for me with LO 5.3.1.0.0+ built at home under Ubuntu
(Unity) 16.04 x86-64.

Best regards. JBF

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

--- Comment #12 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of
LibreOffice 
(5.1.6 or 5.2.3  https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the version of
LibreOffice and 
your operating system, and any changes you see in the bug behavior

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave 
a short comment that includes your version of LibreOffice and Operating System

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to "inherited from OOo";
4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat:
http://webchat.freenode.net/?channels=libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug-20170103

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

Robinson Tryon (qubit)  changed:

   What|Removed |Added

   Keywords||notBibisectable
 Whiteboard|BSA notBibisectable |BSA

--- Comment #11 from Robinson Tryon (qubit)  ---
Migrating Whiteboard tags to Keywords: (notBibisectable)

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

Jean-Baptiste Faure jbfa...@libreoffice.org changed:

   What|Removed |Added

 CC||jbfa...@libreoffice.org

--- Comment #10 from Jean-Baptiste Faure jbfa...@libreoffice.org ---
No problem for me with Version: 5.0.0.0.alpha0+
Build ID: 6ffecab0cfa0168ae2a98dc961de663855d41648
built at home under Ubuntu 14.10 x86-64.
Opening and formatting the document is rather long but it is probably because
the used font (Chinese) is not installed on my PC. No freeze at all.

Idem (no problem) with LibreOffice 4.4.4.0.0+ also built at home under Ubuntu
14.10 x86-64.

Best regards. JBF

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

m.a.riosv mari...@miguelangel.mobi changed:

   What|Removed |Added

 CC||mari...@miguelangel.mobi

--- Comment #8 from m.a.riosv mari...@miguelangel.mobi ---
I can't reproduce the issue commented in #1 with windows:
Win7x64Ultimate
Version: 4.4.2.2 Build ID: c4c7d32d0d49397cad38d62472b0bc8acff48dd6

Memory options for Graphics cache: 256Mb; 1Mb; 01:00; 256 Objects. 
with
Memory options for Graphics cache: 32Mb; 1Mb; 01:00; 16 Objects.
near to inappreciable difference.

Report it's a bit old and it uses Asian text, some bugs like
https://bugs.documentfoundation.org/show_bug.cgi?id=78479 have been solved.

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

--- Comment #9 from Joel Madero jmadero@gmail.com ---
Ah sorry I should have been clearer - I can reproduce 100% of the time in
ubuntu 14.10 using LibreOffice 4.4.2 and I have confirmed that it is in fact a
regression.

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75554

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

   Keywords||regression
 Whiteboard|BSA PossibleRegression  |BSA notBibisectable

--- Comment #7 from Joel Madero jmadero@gmail.com ---
Sorry for the horrible delay - unfortunately this bug is not bibisectable as a
ton of ranges spit out this error:

terminate called after throwing an instance of 'std::length_error'
  what():  vector::reserve


Going to try to chop down the document to see if I can get a simpler version
now.

But it is a confirmed regression (earlier ranges in bibisect work just fine)

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=75554

--- Comment #6 from Michael Meeks michael.me...@collabora.com ---
So - it is not abnormal that certain documents happen to trigger obscure
corner-cases that cause problems; all software has this issue - though the
corner-cases often differ.

Things that would help here (apart from bibisecting which would be cool) would
be to chop down the document to a minimal document that reproduces the same
problem: ie. as few pages as possible, and as few text frames / OLE objects
etc. That helps us build a nice regression test case for this too for the
future as well as making it much easier to diagnose the problem.

It is unusual though that X hangs; it would be great to get a stack trace (with
debugging symbols) of LibreOffice while that is going on, I guess we're stuck
rendering something at some length; it'd be good to find out what that is. To
get that - its good to ssh in from a remote host, run gdb and 'attach pid'
where pid is $ pidof soffice.bin

Thanks ! =)

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=75554

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 CC||jmadero@gmail.com
Version|4.2.1.1 release |4.0.6.2 release

--- Comment #1 from Joel Madero jmadero@gmail.com ---
Updating version to oldest known version - 4.0.6 - as Ryan has pointed out that
he had hangs (although at a different point) in the older release.

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=75554

--- Comment #2 from Ryan Duan duanpa...@gmail.com ---
My main test environment


ryan@rd:~$ soffice --version
LibreOffice 4.1.4.2 410m0(Build:2)

ryan@rd:~$ ./soffice --version
LibreOffice 4.2.1.1 d7dbbd7842e6a58b0f521599204e827654e1fb8b

ryan@rd:~$
LibreOffice_4.0.6.2_Linux_x86_deb/DEBS/install/opt/libreoffice4.0/program/soffice
--version
LibreOffice 4.0.6.2

ryan@rd:~$ lsb_release --all
No LSB modules are available.
Distributor ID:Debian
Description:Debian GNU/Linux 7.2 (wheezy)
Release:7.2
Codename:wheezy

ryan@rd:~$ lscpu
Architecture:  i686
CPU op-mode(s):32-bit, 64-bit
Byte Order:Little Endian
CPU(s):2
On-line CPU(s) list:   0,1
Thread(s) per core:1
Core(s) per socket:2
Socket(s): 1
Vendor ID: GenuineIntel
CPU family:6
Model: 15
Stepping:  13
CPU MHz:   1861.848
BogoMIPS:  3723.94
L1d cache: 32K
L1i cache: 32K
L2 cache:  512K

ryan@rd:~$ locale
LANG=en_US.utf8
LANGUAGE=
LC_CTYPE=en_US.utf8
LC_NUMERIC=en_US.utf8
LC_TIME=en_US.utf8
LC_COLLATE=en_US.utf8
LC_MONETARY=en_US.utf8
LC_MESSAGES=en_US.utf8
LC_PAPER=en_US.utf8
LC_NAME=en_US.utf8
LC_ADDRESS=en_US.utf8
LC_TELEPHONE=en_US.utf8
LC_MEASUREMENT=en_US.utf8
LC_IDENTIFICATION=en_US.utf8
LC_ALL=

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=75554

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
   Severity|normal  |major
   Priority|medium  |high
 CC||michael.me...@collabora.com
 Ever confirmed|0   |1

--- Comment #3 from Joel Madero jmadero@gmail.com ---
Confirmed:
Ubuntu 13.10
GNOME
LibreOffice 4.1.5.3  LibreOffive 4.3 built just last night.

My guess this is a duplicate of one of the other image bugs we have - we know
the code is a mess but it's a huge huge job to fix it requiring a ton of time
from a very skilled developer.

In order to confirmation I am asking Michael - also is there anything else QA
can do to help narrow down the issue? 

@Michael - apologies for private ping but I know we've discussed this image
problem some times in the past and thought your insight would be good.

@Ryan - do you know if this ever worked in LibreOffice - if so, do you know a
version? I may be able to bibisect if it worked at some point

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=75554

--- Comment #4 from Ryan Duan duanpa...@gmail.com ---
(In reply to comment #3)
 Confirmed:
 Ubuntu 13.10
 GNOME
 LibreOffice 4.1.5.3  LibreOffive 4.3 built just last night.
 ...
 @Ryan - do you know if this ever worked in LibreOffice - if so, do you know
 a version? I may be able to bibisect if it worked at some point

It worked correctly in version 3.5.4.2 Build ID: 350m1 (Build:2) which is
installed from Debian Wheezy repository.

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[Libreoffice-bugs] [Bug 75554] VIEWING: Caused Xorg 100% CPU and the whole GUI hanged

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=75554

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 Whiteboard|BSA |BSA PossibleRegression

--- Comment #5 from Joel Madero jmadero@gmail.com ---
Thanks for that - very cool - might be bibisectable then. I'll try as soon as I
redownload the bibisect package

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