[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #29 from QA Administrators  ---
Dear Brolin Empey,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #28 from QA Administrators  ---
Dear Brolin Empey,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #27 from QA Administrators  ---
Dear Brolin Empey,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #26 from Brolin Empey  ---
I upgraded to LibreOffice version 5.4.3.2 on both incubus64 and succubus but I
cannot test after upgrading LibreOffice because now my incubus64 installation
of Windows 10 is broken similarly to my incubus installation of Windows 7,
specifically incubus64 is now firewalled and cannot be remotely accessed from
elsewhere on the same LAN, never mind from off site.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #25 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #24 from Brolin Empey  ---
My other reason for replacing the video card in incubus/incubus64 was to see if
I could use a 4k UHD-capable video controller because I was interested in
upgrading from a 1920×1200 display (flat-panel video monitor) to a 4k UHD
display (flat-panel video monitor).

I do not know if it is related to this issue with LibreOffice Base inclusive-or
possibly the JRE but Winamp is another application that often does not survive
switching between the video console and an RDP session.  Interestingly, Winamp
does not use Java.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #23 from Brolin Empey  ---
In 2016 August, the incubus Windows 7 installation, which I had used
continuously for over 6 years, partially broke and became firewalled so that it
could no longer be accessed from another computer on my LAN at home, never mind
from work.  I gave up on trying to fix the breakage and started over with
incubus64, a new installation of Windows 10 Enterprise for x86-64 on a new SSD.
 With LibreOffice 5.2.2.2 for Win64 (x86-64), the situation with LibreOffice
and switching between the video console and RDP session seems to be the same as
on incubus.  I am still using the Sun/Oracle JRE.  I installed Apache
OpenOffice 4.1.3 for x86-32 because I could not find a Win64 build of Apache
OpenOffice.  Apache OpenOffice Base for Win32 could not use the Win64 JRE so I
installed the Sun/Oracle JRE for Win32.  With contacts.odb , when I try to
switch to Tables in Apache OpenOffice Base, I get the following error message:

The connection to the data source "contacts" could not be established.

SQL Status: S1000
Error code: -40

General error: org.hsqldb.lib.FileSystemRuntimeException: java.io.IOException:
C:/build/AOO413/main/package/source/xstor/xstorage.cxx::3177;

I queried a Web search engine and found some other users reporting a similar
error but did not find a solution.

I tried to install LibreOffice 3.6.7.2 (for Win32 because I could not find a
Win64 build), which seems to be the last LibreOffice 3.x release, from the
official MSI file but it refused to install unless I first uninstall
LibreOffice 5, which I do not want to do.

I downloaded the portable version of LibreOffice 3.6.7,
X-LibreOffice_3.6.7_rev15 , from the referenced page and extracted the archive
file to a subdirectory of my Downloads directory.  This build is for Win32 too
because I could not find a Win64 build of LibreOffice 3.x .  This version of
LibreOffice Base runs but fails similarly to Apache OpenOffice Base when trying
to switch to Tables in contacts.odb:

The connection to the data source "contacts" could not be established.

SQL Status: S1000
Error code: -40

General error: org.hsqldb.lib.FileSystemRuntimeException: java.io.IOException:
C:/onegit/package/source/xstor/xstorage.cxx:3172:

In both Apache OpenOffice Base and X-LibreOffice_3.6.7_rev15 Base, I can open
test.odb and switch to all of the modes on the left, including Tables, without
any apparent failure but test.odb does not contain any tables because test.odb
is an empty database for testing.

I wonder if there is a problem with the JRE, since the commonality in all of
these configurations on both incubus and now incubus64 is that the JRE used is
the Sun/Oracle JRE.  If I wanted to spend more time on this problem, which I
will admit has become less relevant to me because contacts.odb has become less
relevant to me, I could try using a different JRE than the Sun/Oracle JRE.

Oh, I almost forgot to mention: I replaced the video card in incubus/incubus64
so that I could run Doom 4, not because of office software.  The previous video
card had an ATI Radeon HD 3650 GPU;  the new video card has an nVidia GeForce
GT 730 GPU.  Both cards are fanless PCI Express ×16 cards that are powered only
by the slot on the motherboard;  neither card has an auxiliary power connector.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #22 from jodo  ---
perhaps related: 
in MS Windows, when a monitor is removed, the windows that were on that monitor
appear on another monitor.  
Not calc.  When calc is on the removed monitor, it stays on the missing
monitor.  That does not cause LO (soffice) to hang, but makes the calc window
inaccessible.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #21 from jodo  ---
LibreOfficeDev_5.2.0.0.alpha1_Win_x64 still has the problem

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

Buovjaga  changed:

   What|Removed |Added

   Priority|medium  |high
 Status|UNCONFIRMED |NEW
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1
   Severity|normal  |major

--- Comment #20 from Buovjaga  ---
NEW per comment 19

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

jodo  changed:

   What|Removed |Added

 CC||wthoony...@yahoo.com

--- Comment #19 from jodo  ---
I have a similar problem.  If base is running when video changes, soffice.exe
hangs waiting on its own child.  If base is not running, but calc and writer
are running, they survive the video change.

Video changes include: connecting or disconnecting second display, and
sleep-wake.  Sometimes, it survives sleep-wake.

Windows 8.1 on AMD-64 using 32- and 64-bit LibreOffice.  Many versions, up to
5.1.0.3.  I do not remember when this started, but it has probably been at
least 2 years.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #18 from tommy27  ---
(In reply to Brolin Empey from comment #0)
> ... IIRC, I did not have this problem with LibreOffice 3.x but
> I cannot currently test with LibreOffice 3.x because I no longer have
> LibreOffice 3.x installed on incubus.
> 
> ...

if would be important to be sure if this is a 4.x regression or not.+you can
find old LibO 3.x versions here:
https://downloadarchive.documentfoundation.org/libreoffice/old/

or here in portable version:
http://sourceforge.net/projects/winpenpack/files/X-LibreOffice/releases/

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #15 from Brolin Empey  ---
I am back at work.  On both hosts, Base has survived the switch.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #16 from tommy27  ---
does this mean that the bug is gone?

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #17 from Brolin Empey  ---
(In reply to tommy27 from comment #16)
> does this mean that the bug is gone?

No.  It means that, with LibreOffice Base, the situation with version 5 is the
same as the situation with version 4.x :  Base hangs if contacts.odb is open
when switching;  Base survives the switch if only test.odb is open.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #14 from Brolin Empey  ---
I am back at home.  On both hosts, Base has survived the switch.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #13 from Brolin Empey  ---
I am back at work.  On the video console of succubus, both LibreOffice windows
were not responding;  I had to terminate LibreOffice.  After connecting to
incubus via the RDP, the result was the same as on succubus.

On both hosts, I have left LibreOffice Base 5.0.1 open with only my test.odb
file open.  I cannot leave the table editor open because test.odb does not
contain any tables.  I will continue the test with test.odb when I am back at
home.

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

--- Comment #12 from Brolin Empey  ---
I have installed LibreOffice 5.0.1 and its help for en-US on both incubus and
succubus.  On both hosts, the LibreOffice 5.0.1 installation removed my
LibreOffice 4.4 installation even though I installed LibreOffice 5 to a
different directory than LibreOffice 4 and even though I did not see in the
setup wizard any mention of removing previous versions before beginning the
installation.  On both hosts, I used a Custom installation;  the only change I
made to the default selection of components to install was to prevent the quick
starter feature from being installed.  My hardware quick start solution was to
clone the hard disc drive (HDD) from which both computers boot and run onto a
solid-state drive (SSD) and replace the HDD with the SSD.  The quick starter
application software feature may be useful on a computer running from an HDD
but the quick starter application software feature seems redundant on a
computer running from a fast SSD.  Anyway, I installed LibreOffice 5.0.1 on
both incubus (via RDP session) and succubus (via video console) whilst I was
still at work, then ran on both hosts LibreOffice Base 5.0.1 and left my
contacts.odb file open with the “contacts” table of this database open in the
table editor.  No other LibreOffice windows were open.  Then I went home.  On
the video console of incubus, both of the LibreOffice windows (main Base window
and Base table editor window) were not responding;  I had to terminate
LibreOffice.  I used the video console of incubus to connect to succubus via
the RDP.  On succubus via RDP session, the result was the same as on incubus. 
Tomorrow (Friday) I will complete the test I began today (Thursday) by checking
if Base hangs with only contacts.odb and the “contacts” table of this database
open when travelling from home to work and back.  After completing that test,
the next test is to try the same test but with only test.odb open in
LibreOffice Base 5.0.1 .

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

Brolin Empey bro...@brolin.be changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #11 from Brolin Empey bro...@brolin.be ---
I have reenabled UAC on incubus.

Both incubus and succubus are now using the same version of the JRE:

“C:\Users\brolinjava -version
java version 1.8.0_45
Java(TM) SE Runtime Environment (build 1.8.0_45-b15)
Java HotSpot(TM) Client VM (build 25.45-b02, mixed mode)”

Both incubus and succubus are now using the same version of LibreOffice,
version 4.4.4.3, installed from “LibreOffice_4.4.4_Win_x86.msi” and
“LibreOffice_4.4.4_Win_x86_helppack_en-US.msi”.

I copied my contacts.odb file from incubus to succubus.  LibreOffice Base on
both incubus and succubus hangs when switching between video console and RDP
session if contacts.odb is open.

I created a new, empty database named test.odb .  LibreOffice Base on both
incubus and succubus does not hang when switching between video console and RDP
session if only test.odb is open.

I guess my contacts.odb file will be useful for testing but I am hesitant to
share this file because it necessarily contains personal information about some
of my contacts.

Status - UNCONFIRMED

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[Libreoffice-bugs] [Bug 75662] All of LibO 4.x hangs if Base is running when switching between video console and RDP session

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=75662

tommy27 ba...@quipo.it changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||ba...@quipo.it
Summary|All of LibreOffice 4.x  |All of LibO 4.x hangs if
   |hangs if LibreOffice Base   |Base is running when
   |4.x is running when |switching between video
   |switching between video |console and RDP session
   |console and RDP session |
 Ever confirmed|0   |1

--- Comment #10 from tommy27 ba...@quipo.it ---
try LibreOffice 4.4
a portable release is available here:
http://www.winpenpack.com/main/download.php?view.1354

so you don't have to uninstall the 4.3.5 version.

if the portable 4.4 works fine you may consider to upgrade to the standard
install version

please give feedback if this fixes things
status NEEDINFO until then

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