[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (" Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #23 from Buovjaga  ---
raal: you were able to reproduce the crash in comment 11. Is it gone for you
now?

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (" Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

ber...@mayoff.com changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #22 from ber...@mayoff.com ---
Works for me in Impress Version: 5.1.6.2

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (" Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #21 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of
LibreOffice 
(5.1.6 or 5.2.3  https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the version of
LibreOffice and 
your operating system, and any changes you see in the bug behavior

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave 
a short comment that includes your version of LibreOffice and Operating System

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to "inherited from OOo";
4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat:
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Thank you for helping us make LibreOffice even better for everyone!

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations ("Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #15 from Armin Le Grand  ---
Tried on win7, LO .
Can load doc from comment 9, can export to PDF, all content there. Added slides
and pics, works well. Used slidesorter to rearrange, works well. Changed slides
toobar width (to make re-render slides, you can see one after the other getting
sharp), woorks well. Same with slide sorter. Used slideshow and presenter in
various modes, works well. Used save as (takes time), worked well. Used
reaload, works well.
Ended office, crash in the debugger (not visible without).
Office restart, load, export PDF, works well, no data lost.
It may be that with the 32bit versions (e.g. win) there was a problem
in-between with graphics swapping in/out, not too long ago, but that is fixed.

@thorsten: Did you use a 32bit version of LO? Have you tried a current version
(5)? Have you tried the 64bit win version?

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations ("Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #16 from thorsten.bran...@brace.de ---
@Armin:
I am using LO under windows installing whatever I am downloading when going to
the homepage. I don't see if it is X32 or X64, but I would suppose it is the
32bit version.
Currently using 5.0.2 which is somewhat more stable, but still crashes quite
frequently.

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations ("Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #19 from Cor Nouws  ---
(In reply to thorsten.brandau from comment #18)

> Yes, several times. Depending on the version it gets worse or better. But it
> never goes away.

Several times what ?

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations ("Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #20 from thorsten.bran...@brace.de ---
@cor
New profile, change of acceleration settings, increasing memory settings,
change number of objects to keep in memory tried to tweak around here quite
a bit. Problems are on different machines (windows, linux) pretty much alike
with the documents we work here with. Although the linux version seems to be
more stable.

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations ("Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #18 from thorsten.bran...@brace.de ---
@Cor:
Yes, several times. Depending on the version it gets worse or better. But it
never goes away.

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations ("Bad allocation" warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #17 from Cor Nouws  ---
(In reply to thorsten.brandau from comment #2)

> My tested configurations are
> - Windows 7 X64 Professional and Home Premium
> - Intel Core I7 and i5
> - 8GB Ram
> - Discs between 500 and 1000 MB
> - Some configurations with SSD
> - All service packs included
> - Files access locally and via network

Maybe superfluous question: did you try with a fresh user profile?
Any influence from setting of Tools > Options > General > View .. Hardware
acceleration and alike (?)
More memory .. Tools > Options > General > Memory ?

thanks!
Cor

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (Bad allocation warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

V Stuart Foote vstuart.fo...@utsa.edu changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=47
   ||148

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (Bad allocation warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

raal r...@post.cz changed:

   What|Removed |Added

 CC||chris.lamb...@theiet.org

--- Comment #14 from raal r...@post.cz ---
*** Bug 90196 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (Bad allocation warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

--- Comment #13 from raal r...@post.cz ---
*** Bug 90715 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (Bad allocation warning and crash)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=81378

Michael Stahl mst...@redhat.com changed:

   What|Removed |Added

 Attachment #104056|application/octet-stream|text/html
  mime type||

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (Bad allocation warning and crash)

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #12 from thorsten.bran...@brace.de ---
Hi All,

I was working for some days on a report were most of my time was waiting for
LibreOffice recovering from the image bugs. Today, I upgraded during work to
the latest release 4.3.5 and tell you what: I am very, very happy.

The bug is quite seldom. Not vanished, but seldom. I could work all day on the
report, copy, past, move etc. graphics, between files etc. without a single
crash.

The bad news: It is not gone. After moving more graphics from one file to
another (the session with the files was open all day) and when finally
exporting to PDF - Bad Allocation error.

If worked after recovering, although the last changes before crash were not
saved.

If the bug is restricted to PDF Export, I may get around it by using a PDF
printer, but it would be nice if that one gets fixed, too.

I would love to send you the test document, but due to the confidential nature
this will not be possible...

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations (Bad allocation warning and crash)

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

raal r...@post.cz changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||r...@post.cz
Summary|Permanent Crashes and   |Permanent Crashes and
   |Content Loss in |Content Loss in
   |Presentations   |Presentations (Bad
   ||allocation warning and
   ||crash)
 Ever confirmed|0   |1

--- Comment #11 from raal r...@post.cz ---
LO 4.3.4, win7.
I can export presentation from comment 9 to PDF without crash. 

I used this presentation and added new pictures and I can confirm Bad
allocation warning and crash.
Steps to reproduce
 - open presentation from comment 9
 - menu Insert - Picture - Photo album
 -  select lots of photographs
 - import - Bad allocation warning and crash

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 CC||todven...@suomi24.fi
 Ever confirmed|1   |0

--- Comment #10 from Beluga todven...@suomi24.fi ---
Exported that Google Drive hosted odp to pdf just fine. Changing to
UNCONFIRMED.

Win 7 64-bit Version: 4.5.0.0.alpha0+
Build ID: b144f0ac8695dd62a2053b4e88212d0b109c9a41
TinderBox: Win-x86@51-TDF, Branch:MASTER, Time: 2014-11-25_00:14:54

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #5 from superu...@gmail.com ---
Created attachment 104055
  -- https://bugs.freedesktop.org/attachment.cgi?id=104055action=edit
backtrace info when exporting an impress odt to PDF

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

superu...@gmail.com changed:

   What|Removed |Added

 Attachment #104055|backtrace info when |backtrace info when
description|exporting an impress odt to |exporting an impress odp to
   |PDF |PDF

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #6 from superu...@gmail.com ---
Created attachment 104056
  -- https://bugs.freedesktop.org/attachment.cgi?id=104056action=edit
odp test file

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

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https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #7 from superu...@gmail.com ---
Created attachment 104057
  -- https://bugs.freedesktop.org/attachment.cgi?id=104057action=edit
Computer details used

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

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https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #8 from superu...@gmail.com ---
It got stuck when exporting to PDF

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

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https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #9 from superu...@gmail.com ---
Comment on attachment 104056
  -- https://bugs.freedesktop.org/attachment.cgi?id=104056
odp test file

Download from this link:
https://drive.google.com/folderview?id=0B1WCyZarWspXRzVBU01OOGtFVzQusp=sharing

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #2 from thorsten.bran...@brace.de ---
Thank you for your comments. Due to IT restrictions I may not install a
debugger in any case. However, it is very simple to reproduce the behaviour:

- Save a large presentation
- Typically at this point one or two pictures have vanished, i.e. only a
placeholder is shown
- Save again
- LibreOffice Impress crashes with Bad Allocation

Similar:

- Drag and Drop pictures in the presentation (JPG or PNG)
- After 4 or 5 typically a message Filter not found is displayed
- Now other pictures have vanished
- Click around in the slides or save 
- Impress crashes with Bad Allocation

Similar:
- Do a Compress Presentation with a large presentation (starts usually around
100 MB)
- Compression hangs

There are some faults usually happening in the listed order/frequence:
1. Bad Allocation with closing of Impress
2. Program hangs
3. Random Error Message and Program closes

The repair function typically looses a couple of images after repair.

Other ways to reproduce:
- Copy a large presentation
- Move slides from one presentation to another by drag and drop
- Bad Allocation or silent close of the program

The crashes are very, very obivous. For a number of version similar things
happend very frequently in Writer files when adding a larger number of images
(typically JPEG), then the import dialoge for a file pops up instead of
including the images.

I believe this is ONE bug, not several, as it happes in all office parts. From
what I see I believe that there is a serious memory handling problem with the
import filters, which seem to be used for all parts.

As those bugs got worse in the forthcoming of StarOffice/OpenOffice/LibreOffice
during its OpenSource live, I was giving good faith that Developers can
impossibly miss it. However, having seen that currently between each versions
are differences in stability (the one used below is worse as the version
before).

My tested configurations are
- Windows 7 X64 Professional and Home Premium
- Intel Core I7 and i5
- 8GB Ram
- Discs between 500 and 1000 MB
- Some configurations with SSD
- All service packs included
- Files access locally and via network

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

Cor Nouws c...@nouenoff.nl changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||c...@nouenoff.nl
 Ever confirmed|0   |1

--- Comment #3 from Cor Nouws c...@nouenoff.nl ---
Hi Thorsten,

Is it OK to mark this party as duplicate of bug 46447 ?
Thanks,
Cor

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

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https://bugs.freedesktop.org/show_bug.cgi?id=81378

--- Comment #4 from thorsten.bran...@brace.de ---
Hi Cor,

this might well be. From my experience however the files do not vanish
mandatory. If you close and reopen the file (make sure not to save!) it happens
irregularily that some of the images reappear and others vanish. Some of them
are in the file still existing, somethimes they are lost. I am pretty sure the
problem is in the filters as this is pretty persistent over all OpenOffice and
LibreOffice versions when handling files with lots of pictures. In Impress
however, this is basically making it unusable. In Writer it is pretty annoying
but usually there are less pictures involved.

It seems to be even worse currently, I just spend three full days just getting
a presentation that worked ready and could only succeed by giving up and
removing slides, exporting to PDF and using the PDF for presentation. The
Impress file did never show up completly again. BTW: when exporting to PDF
Impress tends to crash on the second export, too, so it very much seems as a
general problem with filters.
Cheers

T

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

thorsten.bran...@brace.de changed:

   What|Removed |Added

   Priority|medium  |high
 CC||thorsten.bran...@brace.de

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[Libreoffice-bugs] [Bug 81378] Permanent Crashes and Content Loss in Presentations

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=81378

bfoman bfo.bugm...@spamgourmet.com changed:

   What|Removed |Added

 CC||bfo.bugm...@spamgourmet.com

--- Comment #1 from bfoman bfo.bugm...@spamgourmet.com ---
(In reply to comment #0)
 I was bearing for it since OpenOffice 1.0 for a long time, but it seems as
 this problem never gets addressed, this is why I file the bug report now.

Please be advised that this report won't help to solve it neither without
precise steps to reproduce for every issue (you reported a lot of them here -
general rule is 1 bug = 1 report). Also attaching 50-300 MB file is not
possible. Therefore please split this report into separate issues (if they are
not filed already) and help the project by providing backtraces when
LibreOffice crashes for each of them. This will confirm the bugs and help to
pinpoint where are the problems. Using WinDbg is not a black magic and will
help a lot potential developers.
Additional read:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Also please do not forget to attach precise info about your system and
LibreOffice configuration. Maybe some problems are specific to your environment
or settings. 
Last but not least please remember that LibreOffice is powered by a team of
volunteers and good bug reports help tremendously in making the fixing process
go smoother.

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