[Libreoffice-bugs] [Bug 83846] "Bad allocation" on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=83846

Darius Daniel Grigoras  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |FIXED

--- Comment #15 from Darius Daniel Grigoras  ---
This issue seems to have been fixed in LibreOffice 5.0.3.2. I've tried before
v5.0.2 and LibreOffice crashed after inserting 20 subdocuments in the master
document, which was an improvement, as before LibreOffice 5.0.2, LibreOffice
crashed immediately upon insertion of subdocuments in the master document. I
could only work with subdocuments in the master document on Linux.

Now, with LibreOffice 5.0.3.2 I am able to work on Windows 7 with a
masterdocument containing 46 subdocuments totaling 2200 pages.

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[Libreoffice-bugs] [Bug 83846] "Bad allocation" on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=83846

Beluga  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #16 from Beluga  ---
Thanks, let's set to WFM.

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=83846

Julien Nabet serval2...@yahoo.fr changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #14 from Julien Nabet serval2...@yahoo.fr ---
Thank you Darius for your feedback.
I'll put this one back to UNCONFIRMED.

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=83846

--- Comment #13 from Darius Daniel Grigoras daniel.grigo...@movidius.com ---
(In reply to Julien Nabet from comment #11)
 Darius: for the test, could you rename your LO directory profile (see
 https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new
 try?

Ok, I just did that and LibreOffice crashed while pulling together the
subdocuments into the master document. This always happens on Windows, but
fortunately never on Ubuntu.
I would prefer having this working on Windows also.

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=83846

--- Comment #12 from QA Administrators qa-ad...@libreoffice.org ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months.
Please provide the requested information as soon as possible and mark the bug
as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in
NEEDINFO status with no change in 30 days the QA team will close the bug as
INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located
here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as
UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-07-18

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Robinson Tryon (qubit) qu...@runcibility.com changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||qu...@runcibility.com
 Ever confirmed|0   |1

--- Comment #10 from Robinson Tryon (qubit) qu...@runcibility.com ---
(In reply to Joel Madero from comment #8)
 What are the exact steps to reproduce? Just download the document and watch
 a memory leak?

Darius:

1) Can you still reproduce the problem with 4.4.x and/or 4.5.x builds?

2) As Joel asked, could you be a bit clearer about what steps are required to
reproduce the problem?

Status - NEEDINFO

(Please change status back to UNCONFIRMED after you test with 4.4.x and/or
4.5.x, and provided simple steps for reproduction. Thanks!)

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

--- Comment #11 from Julien Nabet serval2...@yahoo.fr ---
Darius: for the test, could you rename your LO directory profile (see
https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new try?

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #9 from Beluga todven...@suomi24.fi ---
Opens fine here on a system about half as powerful as the reporter's.

Win 7 64-bit Version: 4.4.0.0.alpha2+
Build ID: b021b5983c62e266b82d9f0c5c6d8d8900553827
TinderBox: Win-x86@39, Branch:master, Time: 2014-11-12_01:10:08

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Darius Daniel Grigoras daniel.grigo...@movidius.com changed:

   What|Removed |Added

Summary|Bad allocation on Windows |Bad allocation on Windows
   |7 x32 when working with |7 x64 when working with
   |master document |master document

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

   Priority|medium  |high
 CC||jmadero@gmail.com
   Severity|blocker |major

--- Comment #8 from Joel Madero jmadero@gmail.com ---
Also not a blocker - blockers are reserved for truly cases where the vast
majority of users would be affected, as we as of now have a single unconfirmed
casenot meeting this criteria. Setting to Major - High. 

What are the exact steps to reproduce? Just download the document and watch a
memory leak?

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Darius Daniel Grigoras daniel.grigo...@movidius.com changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #5 from Darius Daniel Grigoras daniel.grigo...@movidius.com ---
(In reply to Julien Nabet from comment #4)
 Following your last comment I put it back to UNCONFIRMED.

Why would you do that? This is a real issue.

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

--- Comment #6 from Darius Daniel Grigoras daniel.grigo...@movidius.com ---
I remember creating a sample master doc a while ago, which you can download
from here:
https://www.dropbox.com/s/vz43d9x0v1t3fxr/master_for_support.zip?dl=0

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Jean-Baptiste Faure jbfa...@libreoffice.org changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #7 from Jean-Baptiste Faure jbfa...@libreoffice.org ---
(In reply to Darius Daniel Grigoras from comment #5)
 (In reply to Julien Nabet from comment #4)
  Following your last comment I put it back to UNCONFIRMED.
 
 Why would you do that? This is a real issue.

Perhaps but you can't confirm your onw bug reports. Each bug report must be
confirmed independently.

Best regards. JBF

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Jean-Baptiste Faure jbfa...@libreoffice.org changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Julien Nabet serval2...@yahoo.fr changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #4 from Julien Nabet serval2...@yahoo.fr ---
Following your last comment I put it back to UNCONFIRMED.

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

--- Comment #3 from Darius Daniel Grigoras daniel.grigo...@movidius.com ---
My system is equipped with a Core i7-4770, 256GB SSD, 8GB of RAM and runs
Windows 7 x64.
The total size of the subdocuments is 114 MB, and growing.

I have set the memory setting for LibreOffice to the maximum allowed and I
still receive Bad allocation in just a few seconds after inserting the
subdocuments into the master document.

As mentioned before, this is not an issue on Ubuntu. I can only work on Ubuntu
because of this.

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Julien Nabet serval2...@yahoo.fr changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #2 from Julien Nabet serval2...@yahoo.fr ---
Another thing to have in mind, LO is build on 32 bits only on Windows so even
if you're on Win7 64 bits, you might have some limitations.

What's the physical size of your whole doc (master and subdocuments)?

Now there are still memory leaks fixed on LibreOffice. For the test, you may
give a try to daily master sources, see
http://dev-builds.libreoffice.org/daily/master/Win-x86@51-TDF/current/

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[Libreoffice-bugs] [Bug 83846] Bad allocation on Windows 7 x64 when working with master document

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=83846

Jean-Baptiste Faure jbfa...@libreoffice.org changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||jbfa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #1 from Jean-Baptiste Faure jbfa...@libreoffice.org ---
Not sure if the bug is in LibreOffice ;-)

What amount of RAM do you have under W7 ?
Did you play with graphic cache parameter : menu Tools  Options  LibreOffice
 Memory ?

Set status to NEEDINFO. Please set it back to UNCONFIRMED once you have
provided requested informations. Thank you for your understanding.

Best regards. JBF

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