[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2015-07-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=87337

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #9 from Beluga todven...@suomi24.fi ---
Thanks for following up, I'll set to WFM.

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2015-07-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=87337

--- Comment #7 from QA Administrators qa-ad...@libreoffice.org ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months.
Please provide the requested information as soon as possible and mark the bug
as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in
NEEDINFO status with no change in 30 days the QA team will close the bug as
INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located
here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as
UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-07-18

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2015-07-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=87337

Mateo ms...@senecamedical.com changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |FIXED

--- Comment #8 from Mateo ms...@senecamedical.com ---
I have since upgraded t0 4.3.6 and this problem seems to have been fixed.??
Please close.

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2014-12-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=87337

--- Comment #6 from Mateo ms...@senecamedical.com ---
I understand that a back trace might help, however, this process to debug is
complex, never mind the fact that it is running on a terminal server where
there are many users and many Libre Office processes per user running at the
same time and the issue can't be reproduced. All I know for now is that my
users didn't experience this issue when they had the latest or earlier versions
of Apache Open Office(AOO) installed. They had been using AOO for almost 2
years without the recent issue that Libre has caused. Sorry to say. I really
hope that 4.4.0 is not the same way.

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2014-12-18 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=87337

Matthew Francis fdb...@neosheffield.co.uk changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||fdb...@neosheffield.co.uk
 Ever confirmed|0   |1

--- Comment #5 from Matthew Francis fdb...@neosheffield.co.uk ---
Setting Status to NEEDINFO

As above, it would be very helpful if a backtrace could somehow be captured for
this issue. Please let us know if there's any chance you could get hold of one
using the linked instructions

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2014-12-16 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=87337

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #4 from Beluga todven...@suomi24.fi ---
I wonder, if it would be possible to get a backtrace of a crash:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2014-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=87337

--- Comment #1 from Tim Lloyd tim.ll...@gmx.com ---
Hi Matoe,

Thanks for all the detail. Can I just tie up some points which may help the
devs?

RDS - Remote Desktop? Can you just give a bit more info pls? EG. user jumps on
a Windows PC and remotely connects to Windows 2008 server? What client is being
used?

Okay, the user is connected to the server and opens Outlook 2003 on that
server.

- Open the email with attachment a.xls
- modify a.xls and save as b.xls (on the remote instance?)
- continue to modify b.xls. No open/close of that file - there is still the
link to Outlook?

Cheers

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2014-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=87337

--- Comment #2 from Mateo ms...@senecamedical.com ---
RDS..Remote Desktop Services.. also known as Terminal Server.
Clients connect to it via a thin client which uses a built in RDP client.
They connect to the terminal server with a Windows login and get a windows
desktop using MS Outlook 2003 with LibreOffice. Prior to Libre, they were using
Apache OpenOffice.
They open spreadsheet A.xls and edit it and save it as B.xls. This saving
process makes A.xls become B.xls with the assumption that A.xls is now closed
because it is no longer open. So they are now working on B.xls when all of a
sudden it crashes.
The users are now manually saving the document so when this does happen, they
will have the data up until they manually saved it. During the recovery
process, the A.xls shows up in the recovery list to recover. They select it
(inadvertantly because they don't know any different) and it fails. They go to
the location of B.xls and open it and continue to work on it, manually saving
in case this happens again.
Outlook opens attachments in a temporary location (users profile)so my guess is
that it has a lock file somewhere for it even though it should be closed?? In
Libre, it seems that when one Calc file crashes all crash so it is possible
that A.xls opens in the recovery list and B.xls doesn't since they manually
saved it?
Not sure.I hope this helps.

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[Libreoffice-bugs] [Bug 87337] EDITING: CALC crashes all opened spreadsheets

2014-12-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=87337

--- Comment #3 from Tim Lloyd tim.ll...@gmx.com ---
Thanks Mateo,

Some useful detail there for the devs to mull over.

Cheers

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