[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

Timur  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

--- Comment #10 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

Timur gti...@gmail.com changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #7 from Timur gti...@gmail.com ---
(In reply to Carlos Rodriguez from comment #5)
 Created attachment 115987 [details]
 Test file for crash on CP
 
 I'm not sure if it's the same bug but the symptoms are similar.

Your bug is well defined and should be reported separately. I did as Bug 91602.
This one shouldn't be changed from Needinfo until clarified.

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

--- Comment #8 from Tony tony.en...@care4free.net ---
Happens with a variety of files. The symptoms are that having selected a
specific section of the document and hitting CTRL C the application simply
crashes and disappears from the screen altogether. Sometimes it occurs when
pressing CTRL V.

All files open crash simultaneously. 

The majority of the files were created with Version 4.2 and 4.3 and have been
stable on these versions. They are still stable on the machine using V4.3.7.2.
When restarting the application it sometimes cannot recover the file and
reverts to a previous version. This is even more frustrating as I sometimes
lose an hours work.

I also have Libreoffice 4.4.2 installed on a Win7 64 bit machine and this also
crashes periodically with the same symptoms.

I am sorry but I can't upload the files as they are typically ~4MB in size (70
- 120 pages) and contain confidential information.

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

--- Comment #9 from Carlos Rodriguez carlos.rodrig...@tegnix.com ---
(In reply to Tony from comment #8)

 I am sorry but I can't upload the files as they are typically ~4MB in size
 (70 - 120 pages) and contain confidential information.

Could you tell us if you've got a lot of headers or footers in your document??

I've got a similar problem with large documents from a customer as yours and
found that these files have about 10 footers activated (don't ask me why). If I
remove them, then I don't have the CP problem.

Could it be your problem too???

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

--- Comment #5 from Carlos Rodriguez carlos.rodrig...@tegnix.com ---
Created attachment 115987
  -- https://bugs.documentfoundation.org/attachment.cgi?id=115987action=edit
Test file for crash on CP

I'm not sure if it's the same bug but the symptoms are similar.

Steps to reproduce:
1. Open the attached file
2. Select all from it (Ctrl+A)
3. Copy (Ctrl+C)
4. Create a new one and choose View - Zoom - Page width
5. Paste (Ctrl+V)
6. Crash

If you choose Entire page on View - Zoom and paste the same info, you don't
get the Crash.

I've got this problem on:

Version: 5.0.0.0.beta1
Build ID: 0a16c3dda4150008d9be6f24cbd15ac198d116d3
Locale: es-ES (es_ES.UTF-8)

Debian 8.

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

Carlos Rodriguez carlos.rodrig...@tegnix.com changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #6 from Carlos Rodriguez carlos.rodrig...@tegnix.com ---
Got this bug also on the following versions but in these cases with a bigger
file from a customer that I cannot upload here.

Versión: 4.4.3.2
Id. de compilación: 88805f81e9fe61362df02b9941de8e38a9b5fd16
Configuración regional: es_ES

Versión: 4.3.7.2
Id. de compilación: 8a35821d8636a03b8bf4e15b48f59794652c68ba

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

--- Comment #3 from Tony tony.en...@care4free.net ---
I have had to remove V4.4.2 completely from the machine as it is my work
machine and crashes were so frequent that I simply was not able to tolerate the
disruption. I have re-installed V4.3.7.2 and it is perfectly stable. So I
conclude that there is a bug somewhere in the changes between 4.3.7 and 4.4.2.

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

--- Comment #4 from Beluga todven...@suomi24.fi ---
You can install easily multiple LibO versions in parallel with this Windows
tool: https://wiki.documentfoundation.org/SI-GUI

Could you try with 4.4.3, when you have time and report here, if it crashes?
Also, a backtrace would be nice, if the crashes still happen.

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1

--- Comment #2 from Beluga todven...@suomi24.fi ---
NEEDINFO while we wait for further information  backtrace.

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[Libreoffice-bugs] [Bug 91200] Continued crashes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=91200

Timur gti...@gmail.com changed:

   What|Removed |Added

 CC||gti...@gmail.com

--- Comment #1 from Timur gti...@gmail.com ---
Does this happen with a specific file or with all files?
If it's a specific file, please describe exact steps that lead to crash and
attach a file.
If random, might be a duplicate of Bug 78429 or Bug 46406. 

Just to be certain the reported issue is not related to corruption in the user
profile, could you rename this LibreOffice user directory ( see
https://wiki.documentfoundation.org/UserProfile#Default_location or
http://ask.libreoffice.org/en/question/903/where-are-the-libreoffice-data-profile-files/
) and re-test?
If you still reproduce this randomly with all files, would it be possible you
retrieve a backtrace? (see
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)

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