[Libreoffice-bugs] [Bug 96231] RTF Text missing when open a rtf file with Libre Office 4.3 and later but not with 4.2.5.2

2015-12-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=96231

--- Comment #3 from Alex  ---
(In reply to Cor Nouws from comment #1)
> Hi Alex,
> 
> Thanks for filing this.
> Now I open the file in 4.1.5.3, 4.2.8.2, 4.4.7.1 and a fresh daily build (*)
> and see no difference... (Ubuntu 32 bits)
> 
> Can you attach a screen shot showing what is missing please?
> 
> thanks!
> Cor
> 
> *) Version: 5.2.0.0.alpha0+
> Build ID: 4f088f78050ec1c831b31b3bf3d4e8d5197c7daa
> Threads 2; Ver: 4.2; Render: default;

Hi Cor

Our system runs on Windows so the problem should show up in there. Not sure
about Unix. From the email you guys already figured that out. Please let me
know if you need more info in addition to the problem file. Our customers are
facing this problem and they don't want to downgrade.  Thanks for looking into
it.

Alex

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[Libreoffice-bugs] [Bug 96231] RTF Text missing when open a rtf file with Libre Office 4.3 and later but not with 4.2.5.2

2015-12-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=96231

--- Comment #4 from Alex  ---
(In reply to MM from comment #2)
> I also don't see any problems under ubuntu 14.04 x64 or mint 17.2 x64 with
> v4.4.7.2 and v5.0.4.1.
> But I do see the problem when runnning under windows 7 x64 with v4.4.7.2 and
> windows 10 x64 with v5.0.3.2 / 5.0.4.1.
> 
> Missing text:
> 
> Adding stiff
> Sent from IBM Verse
> 
> Rr
> Hhhh
> Sent from IBM Verse
> 
> Diffidence hhb
> Hjmmvgg
> Sent from IBM Verse

Yes, this is the missing text. Just to give you a background where that file
came from. There is an email app for Android, IBM Lotus traveler, used to send
email messages to a Domino server. Our application gets the email body from the
server in RTF format. The missing text seems to happen when a user forwards a
message to another user and this adds comments. It might not be relevant for
you to know this but if you need more info from me please let me know. Thanks
for looking into it.

Alex

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[Libreoffice-bugs] [Bug 96231] RTF Text missing when open a rtf file with Libre Office 4.3 and later but not with 4.2.5.2

2015-12-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=96231

--- Comment #5 from Cor Nouws  ---
Hi Alex,

(In reply to Alex from comment #4)

> Yes, this is the missing text. Just to give you a background where that file
> came from. There is an email app for Android, IBM Lotus traveler, used to
> send email messages to a Domino server. Our application gets the email body
> from the server in RTF format. The missing text seems to happen when a user
> forwards a message to another user and this adds comments. It might not be
> relevant for you to know this but if you need more info from me please let
> me know. Thanks for looking into it.

Thanks for confirming.
You may consider to look for professional support.
http://www.libreoffice.org/get-help/professional-support/ since in general it's
hard to foresee when what problems are picked up by developers. But of course
there is no obligation in that.

Ciao - Cor

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[Libreoffice-bugs] [Bug 96231] RTF Text missing when open a rtf file with Libre Office 4.3 and later but not with 4.2.5.2

2015-12-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=96231

Cor Nouws  changed:

   What|Removed |Added

  Component|Writer  |filters and storage
 Whiteboard||TooBusyNowNeedsFurtherTesti
   ||ngForPossibleRegressionAndP
   ||ossibleDuplicates

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[Libreoffice-bugs] [Bug 96231] RTF Text missing when open a rtf file with Libre Office 4.3 and later but not with 4.2.5.2

2015-12-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=96231

MM  changed:

   What|Removed |Added

 Status|NEEDINFO|NEW
   Hardware|x86-64 (AMD64)  |All

--- Comment #2 from MM  ---
I also don't see any problems under ubuntu 14.04 x64 or mint 17.2 x64 with
v4.4.7.2 and v5.0.4.1.
But I do see the problem when runnning under windows 7 x64 with v4.4.7.2 and
windows 10 x64 with v5.0.3.2 / 5.0.4.1.

Missing text:

Adding stiff
Sent from IBM Verse

Rr
Hhhh
Sent from IBM Verse

Diffidence hhb
Hjmmvgg
Sent from IBM Verse

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[Libreoffice-bugs] [Bug 96231] RTF Text missing when open a rtf file with Libre Office 4.3 and later but not with 4.2.5.2

2015-12-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=96231

Cor Nouws  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||c...@nouenoff.nl
 Ever confirmed|0   |1

--- Comment #1 from Cor Nouws  ---
Hi Alex,

Thanks for filing this.
Now I open the file in 4.1.5.3, 4.2.8.2, 4.4.7.1 and a fresh daily build (*)
and see no difference... (Ubuntu 32 bits)

Can you attach a screen shot showing what is missing please?

thanks!
Cor

*) Version: 5.2.0.0.alpha0+
Build ID: 4f088f78050ec1c831b31b3bf3d4e8d5197c7daa
Threads 2; Ver: 4.2; Render: default;

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