[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

Buovjaga  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WONTFIX
 CC||ilmari.lauhakangas@libreoff
   ||ice.org

--- Comment #18 from Buovjaga  ---
As Skia with Vulkan will replace OpenGL UI rendering on all platforms, it does
not make sense to keep OpenGL UI reports open.

Details about Skia:
https://www.collaboraoffice.com/success-story/implementing-vulkan-capable-libreoffice-user-interface-using-the-skia-library/

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

Timur  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=12
   ||0903

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #17 from V Stuart Foote  ---
(In reply to aksrmartin from comment #16)
> I tried the
> libo-master64_2019-09-30_09.18.03_LibreOfficeDev_6.4.0.0.alpha0_Win_x64.msi
> 

Thanks for retesting.

> If OpenGL is selected and the spreadsheet is open in my 2nd monitor,  then
> the Delete dialog box has no display of controls. They still work, however,
> when I blindly clicked on where the OK button is. When the spreadsheet is
> open in my 1st monitor, then the Delete dialog displays controls correctly. 
> 

Even on current GPUs with current Windows 10 WMMD GPU drivers we do get
occasional OpenGL rendering glitches--lately around the RenderContext() double
buffering. 

> If OpenGL is not selected, then the Delete dialog shows controls in both
> monitors.

Good, the default GDI Hardware Acceleration for the GPU is functioning--you
won't have to fall back to even slower CPU only rendering.

> I am running Windows 10 64 bit with AMD Radeon HD 5700 graphics controller.
> 

No current driver support for a Radeon HD 5700, AMD abandoned it as legacy
Catalyst device.

> Libre office Calc still has a problem with OpenGL. I don't know what
> OpenOffice Calc uses, exactly, because in thatTools / Options / View menu it
> doesn't explicitly say "OpenGL". The menu says "Use Hardware Acceleration".
> Whether I check this or not makes no difference. Of course, it also doesn't
> display a Delete dialog, so that's probably no real comparison to Libre
> Office.

Apache OpenOffice has not implemented any support for OpenGL.

> 
> Anyway, my test shows a problem with OpenGL and the new Libre Office Calc,
> same as with older versions of Libre Office.
> 
> The contents of my C:\Users\\AppData\Roaming\LibreOffice\
> 4\cache\opengl_device.log:
> 
> DriverVersion: 15.200.1062.1004
> DriverDate: 8-3-2015
> DeviceID: PCI\VEN_1002_68BE_22871787_00
> AdapterVendorID: 0x1002
> AdapterDeviceID: 0x68be
> AdapterSubsysID: 0x22871787
> DeviceKey:
> System\CurrentControlSet\Control\Video\{FE1EFCE3-D597-4189-9900-
> A5CE76BF007F}\
> DeviceString: AMD Radeon HD 5700 Series

That is old unsupported AMD hardware and their drivers are not going to be the
most functional on Windows 10 which with that AMD GPU and driver should
probably be black listed. Otherwise if you can't upgrade the Graphics card,
might be best to disable OpenGL in your profile.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #16 from aksrmar...@hotmail.com ---
I tried the
libo-master64_2019-09-30_09.18.03_LibreOfficeDev_6.4.0.0.alpha0_Win_x64.msi

If OpenGL is selected and the spreadsheet is open in my 2nd monitor,  then the
Delete dialog box has no display of controls. They still work, however, when I
blindly clicked on where the OK button is. When the spreadsheet is open in my
1st monitor, then the Delete dialog displays controls correctly. 

If OpenGL is not selected, then the Delete dialog shows controls in both
monitors.
I am running Windows 10 64 bit with AMD Radeon HD 5700 graphics controller.

Libre office Calc still has a problem with OpenGL. I don't know what OpenOffice
Calc uses, exactly, because in thatTools / Options / View menu it doesn't
explicitly say "OpenGL". The menu says "Use Hardware Acceleration". Whether I
check this or not makes no difference. Of course, it also doesn't display a
Delete dialog, so that's probably no real comparison to Libre Office.

Anyway, my test shows a problem with OpenGL and the new Libre Office Calc, same
as with older versions of Libre Office.

The contents of my C:\Users\\AppData\Roaming\LibreOffice\
4\cache\opengl_device.log:

DriverVersion: 15.200.1062.1004
DriverDate: 8-3-2015
DeviceID: PCI\VEN_1002_68BE_22871787_00
AdapterVendorID: 0x1002
AdapterDeviceID: 0x68be
AdapterSubsysID: 0x22871787
DeviceKey:
System\CurrentControlSet\Control\Video\{FE1EFCE3-D597-4189-9900-A5CE76BF007F}\
DeviceString: AMD Radeon HD 5700 Series

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #15 from Timur  ---
Richard, aksrmartin, christine
Please test with daily master LO that is now 6.4+. YOu can get it from
https://dev-builds.libreoffice.org/daily/master/. It will not interfere with
you stable working LO.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

Timur  changed:

   What|Removed |Added

 CC||christine.poul...@irstea.fr

--- Comment #14 from Timur  ---
*** Bug 127929 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #13 from QA Administrators  ---
Dear Richard,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

Aron Budea  changed:

   What|Removed |Added

 CC||aksrmar...@hotmail.com

--- Comment #12 from Aron Budea  ---
*** Bug 120075 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #11 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99521

Buovjaga  changed:

   What|Removed |Added

 Blocks||104160


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=104160
[Bug 104160] [META] Bugs and features related to multiple monitor setups
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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

V Stuart Foote  changed:

   What|Removed |Added

 Status|NEEDINFO|NEW
 Blocks||93529

--- Comment #10 from V Stuart Foote  ---
Given support level for the GPU/driver mix, to me this is a legitimate bug. 

But testing the mix to confirm could prove a challenge--Windows 7 and a GTX 560
GPU. I've moved my nVidia systems to Windows 8.1 and 10--dual monitor but I
don't get the same issue.

Adding to the OpenGL meta issue bug 93529 for visibility, one of the devs
working on the numerous OpenGL glitches may get back to you with specific
questions.

Meanwhile if you need to use the second monitor, disable OpenGL or just try to
stay on the primary display ;-)

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #9 from Richard  ---
Created attachment 124710
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124710=edit
Opengl Viewer report

Capture of report information from the OpenGL Extensions viewer. Note that my
card is listed as 100% compatible up through 4.4.  The only items listed as not
fully compatible are 4.5 (90%) and ARB 2015 (30%).

If there is anything else I can provide let me know  As a Firmware Engr.
myself I know how helpful any "good" :-) information is.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #8 from V Stuart Foote  ---
@Richard,

The driver string is passing the balcklist--which is why 5.1.2.2 is opening for
you with OpenGL rendering enabled.

http://opengrok.libreoffice.org/xref/core/vcl/opengl/opengl_blacklist_windows.xml

which cuts off with the nVidia 353.62 driver release. 

You can see we don't currently track GPU/driver combos for black-listing OpenGL
support on Windows (its worse on Linux) and just set the threshold by driver.

If you grab the OpenGL Extension Viewer utility from RealTech-VR

http://www.realtech-vr.com/glview/

you can test and post up the summary of just what your GPU/driver pairing
support, especially if you are getting 100% 4.4 support on your GTX560 based
card.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #7 from Richard  ---
Thanks for your assist...  

Also is there a link to the blacklist so I can check potential cards before I
purchase?  Tried searching google (libreoffice opengl blacklist) but all I got
were links to other bugs or unrelated items.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #6 from Richard  ---
Created attachment 124709
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124709=edit
opengl_device.log

Requested opengl_device.log file.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #5 from V Stuart Foote  ---
OK then, not unexpected. One last thing before we close this WFM, please post
the text from your

C:\Users\\AppData\Roaming\LibreOffice 4\cache\opengl_device.log

we use this information from troubled systems to blacklist non-functioning
OpenGL implementations.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #4 from Richard  ---
I checked on the state of :
Tools -> Options -> View: Use OpenGl for all rendering (on restart)

Currently it is "checked/selected", if I "uncheck/disable" that option then the
menus seem to display correctly (if somewhat more sluggish).

Not sure why this should display fine on the primary monitor and not the
secondary since the same GPU would be involved.

But for now I'll just run with with OpenGL disabled.

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

--- Comment #3 from Richard  ---
Created attachment 124704
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124704=edit
Screen shot of menu being displayed incorrectly on secondary monitor

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[Libreoffice-bugs] [Bug 99521] UI Menu problems on multi-monitor system

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https://bugs.documentfoundation.org/show_bug.cgi?id=99521

V Stuart Foote  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||vstuart.fo...@utsa.edu
 Ever confirmed|0   |1

--- Comment #2 from V Stuart Foote  ---
What was the status of OpenGL rendering on your system?

Tools -> Options -> View: Use OpenGl for all rendering (on restart)

Should probably be disabled given your GPU and Widncows 7 and drivers, but if
not the issues described can manifest with OpenGL rendering.


P.S. 64-bit builds for Windows only arrived with the 5.0.0 release.

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tommy27  changed:

   What|Removed |Added

 CC||ba...@quipo.it

--- Comment #1 from tommy27  ---
please post a screenshot

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Richard  changed:

   What|Removed |Added

Version|unspecified |5.1.2.2 release

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