[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #11 from QA Administrators  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #10 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170502

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #9 from D  ---
I should add that since my last post I have reinstalled my system and I am
currently on Debian Jessie (with some backports), not on testing any more.

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #8 from D  ---
No, it has indeed changed: LO now successfully restarts after switching to
OpenGL mode, but there is crash when I go to Help>About.

Should I file this as a different bug?

Tested with LO 5.2.2.2.0 and 5.3.0.0.alpha0+ (master)

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

tommy27  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||ba...@quipo.it
 Ever confirmed|0   |1

--- Comment #7 from tommy27  ---
is this bug still reproducible with latest LibO releases?

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #6 from D  ---
(In reply to Linus from comment #5)

With an empty document, after turning on OpenGL and restarting, LibreOffice
will invariably crash. Also I didn't install any personas or played around with
other settings (originally I installed the alpha build only to see if bug 99516
was resolved there or not).

For the moment I don't have access to the affected system. I will try to
provide a valgrind log in a couple of days.

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #5 from linus  ---
Can't reproduce with recent master - crash is not in splashscreen, but in
sidebar init code. Any default application or document you get opened? Any
other config, like installed personas etc?

OpenGL is on, config:

direct rendering: Yes
GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, 
GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, 
OpenGL renderer string: Gallium 0.4 on AMD PITCAIRN (DRM 2.42.0, LLVM 3.7.0)
GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, 
GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_packed_depth_stencil, 
GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, 
GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_fog_distance, 
GL_OES_fbo_render_mipmap, GL_OES_get_program_binary, GL_OES_mapbuffer,

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

Buovjaga  changed:

   What|Removed |Added

   Keywords||haveBacktrace

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #4 from D  ---
Created attachment 124714
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124714=edit
gdbtrace.log

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

D  changed:

   What|Removed |Added

 Attachment #124697|0   |1
is obsolete||

--- Comment #3 from D  ---
Created attachment 124713
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124713=edit
backtrace from terminal with gdb

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #2 from D  ---
OK, I now installed gdb and created new logs. I am sorry if the information is
redundant, I am no coder :-)

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

D  changed:

   What|Removed |Added

 Blocks||97937

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[Libreoffice-bugs] [Bug 99551] OpenGL: Hang on splash screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99551

--- Comment #1 from D  ---
Created attachment 124697
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124697=edit
backtrace from terminal

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