Re: [Libreoffice-qa] guidelines for filing bugs
On Mon, 2012-01-30 at 11:52 -0500, Terrence Enger wrote: I wonder if it would be a good idea to say, somewhere in the wiki pages about filing bugs, something like ... :-) I'm afraid almost everyone thinks that their problem is obvious, and that we're morons for not seeing it, or for not even knowing that that feature exists ;-) That (I think) is one of the (sad) facts of developer / QA engineer's lives - hopefully we make it up by being friendly with each other :-) Please be patient with requests for information which should be obvious: if everything actually was as it should be, then there would be no bug to report. Similarly, a bug may consist of the program basing an output on an input which *should* have nothing to do with the calculation of that output. Yep - hopefully we get people to file bugs via the bug submission assistant that IIRC makes the need for clarity and self-contained-ness more clear (at least it should). If this is a good idea, I would welcome suggestions about wording and a good place to put it. Trying to customize the freedesktop bugzilla filing flow is (I think) much harder than making the bug submission assistant cleaner. Hope he didn't upset Lionel or you anyhow :-) HTH, Michael. -- michael.me...@suse.com , Pseudo Engineer, itinerant idiot ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] preparing QA talk for FOSDEM
Hi Nino, Nino Novak wrote (29-01-12 14:11) I'm just a simple user, so maybe my view is a bit naive. But my general concern/intention is to help improving LibO quality. Ah great - our whole community exists of simple users and simple developers. SO you are perfectly at the right place here :-) -- - Cor - http://nl.libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] preparing QA talk for FOSDEM
Hi Nino, Thanks for the thoughts about quality. For those who use Libreoffice quite frequently, practical general usage of software is pretty valuable to find issues thus improve quality, even not that surprisingly, it some time reveals bugs we never found in testing lab :) I believe the regression testing we are doing quite fits what you care about. http://wiki.documentfoundation.org/QA/Testing/Regression_Tests Especially for the mentioned Litmus. It is also a nice place to start to take part in monitoring bug-free usage: - Improve cases to share your opinion of daily usage, by improving existing tests, adding new cases or translating the cases to your own native language version. - Run test cases for each release in beta and rc place, mark it as pass/fail, accordingly report bugs. - And I believe some of the high priority test cases could be proper reference when you want to try daily/master build before any announcement. Do not hesitate to let us know when you have troubles to handle anything. Thank you! Best wishes, Yifan On Fri, Jan 27, 2012 at 03:09:03PM +0100, Nino Novak wrote: Am Freitag, 27. Januar 2012, 00:05:48 schrieb Cor Nouws: Ideas, things to add? Personally I have the impression / concern that Quality is getting one of the main challenges of LibreOffice as it seems to decrease more and more - and software acceptance to a good deal depends on quality (especially in corporate environments). So anything that /really/ raises quality is good ;-) My own ideas go into the direction of monitoring bug-free usage, e.g. by logging main user actions (module used, opening/closing files, menu path, toolbar icon klicks and so on) into a simple text file. But I really don't know if this is a good subject to talk about at FOSDEM. Nino ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/