Re: [Libreoffice-qa] Help dealing with this

2012-04-24 Thread Rainer Bielefeld

Kohei Yoshida schrieb:


I think we could use some help dealing with an ugly personal attack
disguised as a bug report.


Hello Kohei,

I believe OfficeUser had a bad day when he wrote that lousy bad and 
incomplete report with wild speculations instead of reviewable facts.


We should not attach great importance to that matter with the 
unfortunate subject line and wrong conclusion.


Best regards

Rainer
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[Libreoffice-qa] Help dealing with this

2012-04-24 Thread Kohei Yoshida
Hello,

I think we could use some help dealing with an ugly personal attack
disguised as a bug report.

https://bugs.freedesktop.org/show_bug.cgi?id=49115

It's a bug reporter like this that makes me lose hope in a FOSS
project such as this one.

Best,

Kohei
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Re: [Libreoffice-qa] [ANN] LibreOffice 3.5.3 RC1 test builds available

2012-04-24 Thread Thorsten Behrens
Nino Novak wrote:
> BTW - do you have actual numbers? How many downloads do we actually have and 
> how many does the server allow maximally? And about how many bugs have been 
> reported in the 24-h-period in the past?
> 
Hi Nino,

the announcement is to be taken project-internal, i.e. addressing
core QA volunteers smoke-testing the builds. I did not rigorously
tally reports against those test announcements, but personally
recall a handful of instances where I've subsequently release-noted
a few quirks, some of them new, some in theory known, but missed by
the guy writing the release notes (me ;)).

The host is quite powerful, but by no means capable of serving
anything near the peak load our mirrorbrain system is able to cope
with - plus, it runs a few other dev-related workloads I would hate
to be affected. ;)

Cheers,

-- Thorsten


pgprgC0oTBkx3.pgp
Description: PGP signature
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Re: [Libreoffice-qa] MAB additions.

2012-04-24 Thread Petr Mladek
Hi dE,

thanks for the list.

dE . píše v Ne 22. 04. 2012 v 10:50 +0530:
> I suggestion addition of the following bugs -
> 
> Bug 32991 -- This's farely used in doc document, and may break the 
> complete formatting of the document in some cases.

Yup, it is something that we really should fix. 

> Bug 33263

I agree that it is bad if a document differs too much. Well, it would be
better if someone could split it into more bugs and better describe the
particular problems. Such huge bugs usually does not motivate volunteers
to pick them. It might be work for many days/weeks/months :-(


> Bug 48714
> Bug 48713 -- Same test case as 48714

Heh, these two are marked as severity "trivial" and priority
"lowest" :-)

Well, for me is hard to judge, what bug is more important. I would need
to compare more import/export bugs between each other. The
prioritization is important because we could not fix all bugs
immediately.

As discussed in the other mail. Please, leave them outside of MAB for
now. Please, start to sort them (group, prioritize, close duplicates,
split too big bugs). Make the queries for the groups available somewhere
and let us know about them. Of course, if you find a bug with many
people in CC or many duplicates, feel free to add it into MAB.

Do not worry, we will not wait until you sort everything. Developers
will start looking at the marked bugs as they appear. So, any amount of
sorted bugs is helpful.


Best Regards,
Petr

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Re: [Libreoffice-qa] Information in Master builds About box

2012-04-24 Thread Petr Mladek
Cor Nouws píše v So 21. 04. 2012 v 20:56 +0200:
> Pedro wrote (21-04-12 12:18)
> > The new About box in branch 3.6.x is indeed extremely nice.
> >
> > But the version information is extremely incomplete
> >
> > version 3.6.0alpha0+  (Build ID: e00e693)
> >
> 
> related: https://bugs.freedesktop.org/show_bug.cgi?id=48659

Also https://bugs.freedesktop.org/show_bug.cgi?id=43031 is kind of
related. Heh, I am afraid that the many information could break the
improved layout again ;-)

Well, I am not sure if all IDs are really important these days. It was
must to have for LO-3.4 that was developed in 20 repositories.

These days, we have only 5 repositories. There is 1 commit in other
repository for 50 commits in the core repository. The tinderboxes update
all repositories together. So, if you know the ID of the core
repository, you know very well what is the ID of others.

Of course, all IDs still makes some things easier and more precise. I do
not mind if Andrew add it back. I just think that it is not must to
have.


Best Regards,
Petr


PS: It actually shows that we are democratic. Otherwise, we would not
accept the Andrew's nice optimization of the About dialog ;-)

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Re: [Libreoffice-qa] Office XP/2003, 2007/2010 formats import/export -- most used feature.

2012-04-24 Thread Petr Mladek
Hi dE,

I am happy to read this because I see a nice solution from what you
wrote.

dE . píše v Út 24. 04. 2012 v 10:55 +0530:
> On 04/23/12 20:47, Michael Meeks wrote:

> Yes, absolutely, the MAB should be in a reasonable limit such that it 
> looks 'solvable'.

Exactly. We need to keep the 50 or 200 bugs slightly aside. Do not
worry. We already put many less critical regressions aside but we fix
them actively.


> What I suggest is a metabug for interoperability issues. These issues 
> are hard to fix, and the dev team should know that these bugs, although 
> hard to fix, are very important and if some dev does have the skills to 
> fix them, he should fix these bugs instead of doing something else.

Yes, we have several developers that worked and are working on
import/export problems.

> Also in the list of ~200 bugs, I think real bugs will be only in ~50.. 
> the others must be duplicates; the same bug reproducing itself in many 
> way. But these duplicates can only be detected by developers themselves 
> since this requires knowledge of the format.

It will be a big help if you could sort these interoperability bugs:

+ group them
+ prioritize them
+ close duplicates

In this case, I prefer using whiteboard instead of metabug:

+ it works fine (easy to set and query)
+ we already use it for bug in rtf import/export,
  general regressions, or easy hacks
+ it is clear where to add comment (to the particular bug :-)

The only drawback is that you need to remember the name of the keyword
but you would need to remember the number of the meta bug as well.


I suggest to put:

+ "inter-operability" into "Whiteboard" for all these bugs
+ plus "regression" in "Keywords" for things that used to work
  in older LO/OOo versions; this information is very helpful;
  even better is if someone finds what exact version first
  showed the regression
+ and maybe plus "doc_filter", "docx_filter", "ppt_filter",
  "pptx_filter", "xls_filter", "xlsx_filter" into "Whiteboard"
+ we already have "rtf_filter"
+ every format has its own group of experts that work on
  it, so this help them to find their bugs


I would add query for open "inter-operability" bugs at
http://wiki.documentfoundation.org/Release_Criteria. Take inspiration
from the query for "regressions".

If you have many bugs in more groups, it would make sense to create
similar pages that we have for easy hacks. Please, find inspiration at 
http://wiki.documentfoundation.org/Development/Easy_Hacks_by_Topic

I am looking forward to see this happen. It will be another big step
forward.


Best Regards,
Petr

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Re: [Libreoffice-qa] Bug Triage best practice: Change or not change assignee?

2012-04-24 Thread Bjoern Michaelsen
On Tue, Apr 24, 2012 at 04:54:23PM +0200, Petr Mladek wrote:
> Nino Novak píše v Út 24. 04. 2012 v 12:14 +0200:
> > Hi Guys,
> > 
> > can we have a decision in this matter? 
> 
> > So, please, for meritocratic reasons, Bjoern and Rainer, I believe it's up 
> > to 
> > you to decide. (Or is ESC or whatever tdf Board the right gremium? I don't 
> > know)
> 
> There is strong conflicting opinion between Bjoern and Rainer. I suggest
> to decide this on the ESC or QA meeting.

Yes, agreed -- its easier to resolve that directly. Just in case this wasnt
obvious: no bad blood from my side -- I hope, this is shared by others.

Best,

Bjoern
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[Libreoffice-qa] [ANNOUNCE] libreoffice-3.5.3.2 tag created (3.5.3-rc2)

2012-04-24 Thread Petr Mladek
Hi,

there have been created the libreoffice-3.5.3.2 tag for 3.5.3-rc2
release. The corresponding official builds will be available within
next few days. It will be used as final if no blocker is found.

See the attached list of changes against 3.5.3-rc1.


Now, you might switch your current 3-5 source tree to it using:

./g fetch --tags
./g checkout -b tag-libreoffice-3.5.3.2 libreoffice-3.5.3.2

Linux distro packages might find source tarballs at
http://dev-builds.libreoffice.org/pre-releases/src/
They will be available from the official page together with the builds.


See also the schedule at 
http://wiki.documentfoundation.org/ReleasePlan#3.5_release
and release criteria at http://wiki.documentfoundation.org/Release_Criteria


Best Regards,
Petr
+ core
+ fix find toolbar X error handling (fdo#46687) [Michael Meeks]
+ add unit test for Converter::convertDouble (fdo#48969) [Michael Stahl]
+ border paint ordering: (fdo#45562, fdo#47717, fdo#42750) [Michael Stahl]
+ default to Office 2007/2010 filter for ooxml export, (fdo#48941) [Markus Mohrhard]
+ duplicated characters in PDF import (fdo#45848) [Korrawit Pruegsanusak]
+ fix RTF import of special unicode characters (fdo#48356) [Miklos Vajna]
+ getConversionFactor: add inch as source unit (fdo#48969) [Michael Stahl]
+ ignore corrupted items in Recent Documents (fdo#46074) [Stephan Bergmann]
+ paint borders in SwFlyFrm::Paint: (fdo#45562) [Michael Stahl]
+ resolved update sheet-local named expressions correctly (fdo#48856) [Eike Rathke]
+ switch units in Converter::convertDouble (fdo#48969) [Michael Stahl]
+ common
+ version 3.5.3.2, tag libreoffice-3.5.3.2 (3.5.3-rc2) [Petr Mladek]
+ core
+ fix find toolbar X error handling (fdo#46687) [Michael Meeks]
+ add unit test for Converter::convertDouble (fdo#48969) [Michael Stahl]
+ border paint ordering: (fdo#45562, fdo#47717, fdo#42750) [Michael Stahl]
+ default to Office 2007/2010 filter for ooxml export, (fdo#48941) [Markus Mohrhard]
+ fail earlier on oversized images [Caolán McNamara]
+ duplicated characters in PDF import (fdo#45848) [Korrawit Pruegsanusak]
+ fix (fdo#45848) [Korrawit Pruegsanusak]
+ fix RTF import of special unicode characters (fdo#48356) [Miklos Vajna]
+ getConversionFactor: add inch as source unit (fdo#48969) [Michael Stahl]
+ ignore corrupted items in Recent Documents (fdo#46074) [Stephan Bergmann]
+ minor backporting fix [Fridrich Štrba]
+ paint borders in SwFlyFrm::Paint: (fdo#45562) [Michael Stahl]
+ resolved update sheet-local named expressions correctly (fdo#48856) [Eike Rathke]
+ switch units in Converter::convertDouble (fdo#48969) [Michael Stahl]
+ update internal openssl to version 0.9.8v [Petr Mladek]
+ translations
+ update translations for LibreOffice 3.5.3 rc2 [Andras Timar]
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Re: [Libreoffice-qa] Glitch in fdo Bugzilla? (attachmend assigned to wrong account)

2012-04-24 Thread Petr Mladek
Roman píše v Út 24. 04. 2012 v 12:14 +0200:
> Am 23.04.12 12:38, schrieb Nino Novak:
> > in https://bugs.freedesktop.org/show_bug.cgi?id=48329 the second attachment 
> > (help_poster.doc) has been uploaded by user mikebgx, as shown correctly in 
> > the 
> > entry in the "Attachments section" on top. 
> > 
> > However comment #3 pretends I myself had uploaded the document. 
> 
> I see the same phenomenon e.g. in
> https://bugs.freedesktop.org/show_bug.cgi?id=47511: The attachment 60424
> ('ADocument.odt') was added by codevi...@gmail.com, right after his
> original description, but the lines
> 
>Created attachment 60424 [details]
>ADocument.odt
> 
> appear at the beginning of my comment #1, just as if I had added this
> attachment.
> 
> I have observed this three days ago for the first time, I have never
> seen this phaenomenon before (but more experienced QA people will know
> better, of course).

I have newer seen this before as well. It looks like a bug on the
bugzilla side. It is even confusing. I am afraid that only bugzilla
administrators could do something about it. Please, open a bug against
the product "freedesktop.org" and component "bugzilla".

I hope that the bugzilla database is not corrupted and the data are only
wrongly displayed.


Best Regards,
Petr

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Re: [Libreoffice-qa] Bug Triage best practice: Change or not change assignee?

2012-04-24 Thread Petr Mladek
Nino Novak píše v Út 24. 04. 2012 v 12:14 +0200:
> Hi Guys,
> 
> can we have a decision in this matter? 

> So, please, for meritocratic reasons, Bjoern and Rainer, I believe it's up to 
> you to decide. (Or is ESC or whatever tdf Board the right gremium? I don't 
> know)

There is strong conflicting opinion between Bjoern and Rainer. I suggest
to decide this on the ESC or QA meeting.


My personal view is the following:

I think that both Bjoern and Rainer have good points. I see Bjoern's
view as too idealistic. I prefer to keep it as is because:

+ to much shuffling with many fields just cause extra work and
  complicated processes
+ people, forget to set other fields, e.g. version,
  architecture; we can't expect that will set assigned filed
  correctly; it might be intuitive but people are just lazy
+ I havn't seen any confusion about who is the needinfo
  provider, so I do not see any real benefit; yes, it might
  motivate the provider but it also creates problems when she
  never provides it; IMHO, the best motivation is to close the
  bug and ask the reporter to reopen it if she provides the
  requested information
+ wrongly assigned bugs just causes confusion; typical problem
  of the ideal solution is that the bug remains assigned to QA
  when it is reopened during verification; sometimes the
  developer is not in CC


BTW: There was wrongly described Novell bugzilla. In fact, it has the
best solution, I have ever seen, for this particular problem. It has
heavily modified the interface. If you set the state NEEDEINFO, it shows
inputbox where you are forced to enter name of the infoprovider. The bug
remains assigned to the same person as it was before, so the info
provider does not need to think whom to assign the bug back. She just
removes the NEEDEINFO state by pressing a checkbox. So, the right
handling is intuitive, friendly and enforced.


Best Regards,
Petr

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Re: [Libreoffice-qa] Glitch in fdo Bugzilla? (attachmend assigned to wrong account)

2012-04-24 Thread Roman
Am 23.04.12 12:38, schrieb Nino Novak:
> in https://bugs.freedesktop.org/show_bug.cgi?id=48329 the second attachment 
> (help_poster.doc) has been uploaded by user mikebgx, as shown correctly in 
> the 
> entry in the "Attachments section" on top. 
> 
> However comment #3 pretends I myself had uploaded the document. 

I see the same phenomenon e.g. in
https://bugs.freedesktop.org/show_bug.cgi?id=47511: The attachment 60424
('ADocument.odt') was added by codevi...@gmail.com, right after his
original description, but the lines

   Created attachment 60424 [details]
   ADocument.odt

appear at the beginning of my comment #1, just as if I had added this
attachment.

I have observed this three days ago for the first time, I have never
seen this phaenomenon before (but more experienced QA people will know
better, of course).

> In this case, it's not a problem, but what if the document contained
> some malware...

I have to agree. At least, it is very irritating: you look for the
attachment announced in comment #x by user A, but it appears in comment
#x+1 by user B ... 'Where is the attachment by user A?' you may think.

Of course, the 'Attachments' list before all comments is correct.

Best,

Roman
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Re: [Libreoffice-qa] Bug Triage best practice: Change or not change assignee?

2012-04-24 Thread Nino Novak
Hi Guys,

can we have a decision in this matter? 

Do we/you need more information/ more time - or is it just different heart 
feelings? 

Shall we make an operational tradeoff by defining a test period of, say, one 
year? 

For me, the matter itself is not that important, I can arrange with both 
procedures, but I'd really like to test Bjoerns hypothesis of community 
empowerment ;-)

So, please, for meritocratic reasons, Bjoern and Rainer, I believe it's up to 
you to decide. (Or is ESC or whatever tdf Board the right gremium? I don't 
know)

Thanks,
Nino
PS - just one thing:

> (*) You should never think of QA as "I", even if it sometimes feels that
> way: It will be a selffulfilling prophecy and hamper community growth.

or - to say it positive: Think of QA as 
* qualified constructive feedback for the devs and
* important contribution to enhance and sustain quality and thus acceptance of 
the software
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Re: [Libreoffice-qa] [ANN] LibreOffice 3.5.3 RC1 test builds available

2012-04-24 Thread Nino Novak
Hi,

On Tuesday 24 April 2012, 10:46:16 Petr Mladek wrote:
> klaus-jürgen weghorn ol píše v So 21. 04. 2012 v 10:49 +0200:
> > Am 20.04.2012 12:44, schrieb Fridrich Strba:
> > 
> > > Builds are now being uploaded to a public (but non-mirrored - so don't
> > > spread news too widely!) place, as soon as they're available. Grab them
> > > here:
> The above paragraph explains why we do not spread the information too
> much.

BTW - do you have actual numbers? How many downloads do we actually have and 
how many does the server allow maximally? And about how many bugs have been 
reported in the 24-h-period in the past?

Thanks, 
Nino
(just curious)
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Re: [Libreoffice-qa] [ANN] LibreOffice 3.5.3 RC1 test builds available

2012-04-24 Thread klaus-jürgen weghorn ol

Am 24.04.2012 10:51, schrieb Pedro:

Hi Petr

The original message was sent to

LibreOffice,
  l...@global.libreoffice.org,
  proje...@global.libreoffice.org,
  Libreoffice-qa

If it didn't reach l10n and projects, it means that the mailer did not
understand the two middle addresses, so there is a mail-system problem ;)


... or a sender problem.
That's my point, thx for explanation.

--
Grüße
k-j
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Re: [Libreoffice-qa] [ANN] LibreOffice 3.5.3 RC1 test builds available

2012-04-24 Thread Rainer Bielefeld

Petr Mladek schrieb:


It is by purpose. We should probably update the subject to make it more
clear. What about the following?

 [ANN] LibreOffice 3.5.3 RC1 builds available for pre-testing


Hi,

I believe that's a good Idea, subject for these first announcements 
should be amended as suggested.


Best regards

Rainer
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Re: [Libreoffice-qa] [ANN] LibreOffice 3.5.3 RC1 test builds available

2012-04-24 Thread Pedro
Hi Petr

The original message was sent to 

LibreOffice ,
 l...@global.libreoffice.org,
 proje...@global.libreoffice.org,
 Libreoffice-qa 

If it didn't reach l10n and projects, it means that the mailer did not
understand the two middle addresses, so there is a mail-system problem ;)

Cheers,
Pedro

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Re: [Libreoffice-qa] [ANN] LibreOffice 3.5.3 RC1 test builds available

2012-04-24 Thread Petr Mladek
klaus-jürgen weghorn ol píše v So 21. 04. 2012 v 10:49 +0200:
> Hi Fridrich, *,
> this mail never reached the l10n@ and projects@ but only the LibO-QA. Is 
> there a problem with the mail-system or something else?

It is by purpose. We should probably update the subject to make it more
clear. What about the following?

[ANN] LibreOffice 3.5.3 RC1 builds available for pre-testing

> Am 20.04.2012 12:44, schrieb Fridrich Strba:
> > Builds are now being uploaded to a public (but non-mirrored - so don't
> > spread news too widely!) place, as soon as they're available. Grab
> > them here:

The above paragraph explains why we do not spread the information too
much.

> >   http://dev-builds.libreoffice.org/pre-releases/

This is provided by a single machine and it can't handle too many
people.


> > If you've a bit of time, please give them a try&  report *critical*
> > bugs not yet in bugzilla here, so we can incorporate them into the
> > release notes. Please note that it takes approximately 24 hours to
> > populate the mirrors, so that's about the time we have to collect
> > feedback.

The above paragraph explains why we announce the pre-release at all :-)


Best Regards,
Petr

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