Re: [Libreoffice-qa] LibreOffice Help-Send Feedback BSA
Hi Marc Paré et al., Am 11.10.12 19:09, schrieb Marc Paré: These are quite a few steps for a user who wishes to leave feedback on the suite. I have to agree with Marc that it is currently rather difficult for an “ordinary” user to file his first bug. One could answer here: Our problem is not, that we would not get enough bug reports; at the moment, our problems are a) that we often get bad bug reports and b) that we can’t handle all the bug reports we get. Therefore, one could argue we should maintain the status quo, because the difficulty to file “your first bug report” was good to prevent more “ordinary” users from filing more bad bug reports ;-) However, this view seems a bit cynic to me; therefore I would agree to Marc that it would be nice to make filing bug reports easier, even for “ordinary” users who do not yet have a bugzilla account. I do not know how this can be achieved (the technical side of the problem), but this is probably not a big problem once we have got a consensus about what we want ... Just my 2 cents (forget them if I wrote something stupid) -- Roman ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] LibreOffice Help-Send Feedback BSA
Why not lead people to ask.libreoffice.org? Like Mozilla I can give a quick feedback to http://input.mozilla.org. Whoever is active there should point people to bugzilla if this is really a bug. Maybe most of bad bug descriptions are rather user misunderstandings that can be answered at ask.libreoffice.org. Only my first thought. Marc Am 12.10.2012 10:33, schrieb Nino Novak: Hi Roman, Am 12.10.2012 09:28 schrieb Roman Eisele: Am 11.10.12 19:09, schrieb Marc Paré: I have to agree with Marc that it is currently rather difficult for an “ordinary” user to file his first bug. One could answer here: Our problem is not, that we would not get enough bug reports; at the moment, our problems are a) that we often get bad bug reports and b) that we can’t handle all the bug reports we get. Therefore, one could argue we should maintain the status quo, because the difficulty to file “your first bug report” was good to prevent more “ordinary” users from filing more bad bug reports ;-) However, this view seems a bit cynic to me; therefore I would agree to Marc that it would be nice to make filing bug reports easier, even for “ordinary” users who do not yet have a bugzilla account. I do not know how this can be achieved (the technical side of the problem), but this is probably not a big problem once we have got a consensus about what we want ... So, what is your proposal? Should anonymous bug filing be enabled? (I don't think this is a good idea.) Or should the somewhat complicated process Marc described be improved? And how? A possibility I spontaneously see is to split the button into two: Send Feedback and Report Bug, and to direct people e.g. to the new forum after pressing Send Feedback. So chance is that they are not lost completely. But for the FDO Bugzilla registration process I do not really see how it could be improved. If you don't have an account at FDO, you *have* to register. After registration, you are directed to FDO Bugzilla - as the registration is unaware that you came from BSA. The only possibility I see is to pass this proveniance info to bugzilla registration and let it email you back a BSA link instead of an FDO link with registration confirmation. EasyHack? Nino ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] Programa Surpreenda MasterCard
MasterCard Brasil Participe do Programa Surpreenda MasterCard Para participar, basta cadastrar o cartão no site www.naotempreco.com.br/cadastro. Após o cadastro, cada transação, de qualquer valor, vale um ponto. Os pontos podem ser trocados por vouchers. Com o voucher, na compra de um dos produtos ou serviços cadastrados na promoção, o portador do cartão ganha outro, de graça. Os pontos acumulados que não forem trocados por vouchers transformam-se em cupons dque concorrem a sorteios mensais de dois cartões pré-pagos no valor de R$ 50 mil cada, um para o titular do cartão e outro para presentear quem ele indicar. Cadastre-se e comece a usufruir agora mesmo dos benefícios! Clique aqui para se cadastrar. Atenciosamente, Departamento de Promoções MasterCard® ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] Programa Surpreenda MasterCard
MasterCard Brasil Participe do Programa Surpreenda MasterCard Para participar, basta cadastrar o cartão no site www.naotempreco.com.br/cadastro. Após o cadastro, cada transação, de qualquer valor, vale um ponto. Os pontos podem ser trocados por vouchers. Com o voucher, na compra de um dos produtos ou serviços cadastrados na promoção, o portador do cartão ganha outro, de graça. Os pontos acumulados que não forem trocados por vouchers transformam-se em cupons dque concorrem a sorteios mensais de dois cartões pré-pagos no valor de R$ 50 mil cada, um para o titular do cartão e outro para presentear quem ele indicar. Cadastre-se e comece a usufruir agora mesmo dos benefícios! Clique aqui para se cadastrar. Atenciosamente, Departamento de Promoções MasterCard® ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] Minutes of the ESC call 2012-10-11
Attending: Joel, Fridrich, Thorsten, Eike, Andras, Caolan, Kendy, David, Mirek, Kohei, Cedric, Rodo, Andras, Astron, Michael S. * Completed Action Items + Petr to decide release-schedule / overlap gap issue + done/expired + mail thb/sweetshark for a cheap Berlin / hotel room + done + push distro/suse/suse-3.6 branch (Andras) + done * Pending Action Items + create a new AmbitiousHacks wiki page, based on GSOC page (Michael M) + [in progress] enable automatic help build / sync. on a cron-job (Kendy) + script written, deploy it + issues to look into if we can + fdo#34548 - review Michael's patch (Thorsten) + fdo#55290 - master doesn't install on windows (dtardon) + fdo#55360 - mac specific text issue (Thorsten) + fdo#51023 - impress DD crasher - (Radek) + ping Tollef wrt. sysadmin work (Bjoern) * Release Engineering update (Petr) + vacation / quality report (deferred) + should we enable on-line updates to 3.6.2 ? + fdo#55560 / fdo#52022 needs fixing before general update + upgrade 3.5.0-3.5.1 to 3.6.2 though, those versions are clearly inferior. + 3.5.7 status + 3.5.7 rc2 built (fixes docx crasher), due next week + 3.6.3 rc1 status + builds running, mirror push tomorrow + rc2 22nd of october (fdo#55560 needs fixing!) * UI / design update (Astron) + gtk3 prototype + interesting food for thought + icons for new conditional formats in cells ... (pending) + no chat this week, handling happens on the list * conference (Thorsten) + in-person ESC meeting 16th October, 17:00 local time at the venue. * QA update (Joel) + HardHack list moved to wiki - http://wiki.documentfoundation.org/HardHacks - updates / assignments appreciated there + 3.5 MAB needs cherry-picking and folding into 3.6 MAB (some don't seem to be valid most annoying) + some thoughts around another 3.5 release * Open 3.7 MAB / regressions [ there should be none ]: + fdo#55290 - LOdev 3.7 won't install [ on Windows ]. Error 1935 (dtardon) + fdo#55560 - CRASH when Format Cells (menu and Context menu) (Fridrich/Kohei) + fdo#55570 - significant autocorrect slow-down (Stephan) + fdo#55685 - CRASH when create or modify Character Style or Paragraph Style (fixed by Caolan) + https://bugs.freedesktop.org/showdependencytree.cgi?id=54157hide_resolved=1 * Open HardHacks + fdo#50285 - Saving document as .doc introduces bogus superscript text * 3.6 most annoying bugs ... + 27 (of 127) older 44/139 46/137 45/132 44/127 39/119 27/96 26/91 21/80 11/58 21%32%34%34%35% 33% 28% 29% 26% 19% + https://bugs.freedesktop.org/showdependencytree.cgi?id=6hide_resolved=1 * 3.5 most annoying bugs ... + 78 open (of 278) older 81/279 82/279 83/279 80/270 81/269 73/258 73/257 28% 29%29%30%30%30%26%28% + https://bugs.freedesktop.org/showdependencytree.cgi?id=37361hide_resolved=1 * 3.5 bugs tagged with 'regression' + 185(+6) bugs open of 853(+20) total * ~Component count net * + Writer - 80 (-1) + Crashes - 21 (+3) + Presentation - 18 (+1) + LibreOffice - 13 (-1) + Borders - 13 (+0) + Drawing - 13 (+0) + Database - 14 (+1) + Migration- 6 (-4) + Spreadsheet - 15 (+6) + Writer / RTF - 3 (+1) + Basic- 2 (+0) + https://bugs.freedesktop.org/buglist.cgi?keywords=regression%2C%20keywords_type=allwordsresolution=---query_format=advancedproduct=LibreOfficelist_id=36764 + Migration tracker: https://bugs.freedesktop.org/show_bug.cgi?id=43489 -- Thorsten pgpPmEAf2V2e8.pgp Description: PGP signature ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
