Re: [Libreoffice-qa] Internal Updater

2014-07-21 Thread Jonathan Aquilina
Khargaroth you coudl actually do one better. have it when download is
clicked have it automatically poll the nearest mirror to you and download
the installer from within LO and have it auto run and update ones system.
not sure though how much work that would be though. We would eliminate the
need to load a browser and alot of extra steps currently involved.


On Sun, Jul 20, 2014 at 7:50 PM, khagaroth khagar...@gmail.com wrote:

 I don't find this that useful. Unless the internal updater starts using
 differential updates (which would be great), I think it's better to just
 open the download site in a browser.


 On Sun, Jul 20, 2014 at 7:35 PM, Joel Madero jmadero@gmail.com
 wrote:

 Hi All,

 I know we've discussed this already a few times - both within ESC and
 within the QA call but I wanted to get a better sense of what is needed
 to move forward with getting it fixed. FWIW I've closed 3 bugs this at
 least tangentially related to the subject.

 So - from what I understand the entire updater is just broken, when you
 get a notification that there is a new version you click it and it just
 takes you to the website where additional clicks are needed to download,
 and then more to install.

 QA has discussed this a few times and generally I think we've come up
 with a roadmap of what would be ideal but I know that it will require
 others to implement so I'm not trying to push this onto any developer
 just curious how (if at all) we can get it fixed.

 Phase I:
 Fix what is already there - currently you can go to Help - Check for
 Updates and there is a Install button that is always inactive. How
 much work would it take to at least fix that? If this will never get
 fixed (or be a long time) I think we should remove the button as it just
 reminds users about a broken feature that has been broken for a long
 time already.

 FWIW here I think we need to be clearer about what it means to check
 for update because it's based on what branch you are on


 Phase II:
 Add new options to allow a user to select the branch they want
 (fresh/stable/pre-release) and then another option to either download
 only or download and install which would automatically either
 download to a folder or download and install upon release.

 I think Phase II would be an amazing addition that would be kind of one
 of those big things we could run some PR about during a major release.


 Like I said - not pushing this on anyone, just curious where we stand as
 I see updater related bug reports and enhancement requests and QA has
 discussed it quite a few times as something that we feel need some
 love/attention.



 Best Regards,
 Joel
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Re: [Libreoffice-qa] [libreoffice-website] Bugzilla replacement

2013-11-28 Thread Jonathan Aquilina
Redmine though reminds me a lot like launchpad in a way.


On Thu, Nov 28, 2013 at 6:53 PM, Florian Effenberger 
flo...@documentfoundation.org wrote:

 Hi Jonathan,

 Jonathan Aquilina wrote on 2013-11-28 18:48:

 Hey guys I would like to propose an alternative to bugzilla.

 Redmine, It supports multiple projects as well as integration with LDAP as
 well as source control


 TDF infra is currently evaluating Redmine for internal purposes, as an
 extension or replacement for OTRS.

 However, for replacing Bugzilla it IMHO is unsuitable, as it is more a
 project management tool than a bug tracker. I really, really, would not
 replace Bugzilla.

 Florian




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Re: [Libreoffice-qa] Bugzilla replacement

2013-11-28 Thread Jonathan Aquilina
Bjoern I think that is where I think a centralized LDAP repository. if LDAP
is currently in use then the user migration shouldnt be a problem at all.


On Thu, Nov 28, 2013 at 9:34 PM, bjoern bjoern.michael...@canonical.comwrote:

 Hi,
 On Thu, Nov 28, 2013 at 02:19:59PM -0500, Robinson Tryon wrote:
  I've only looked at Redmine very briefly, but it does seem like an
  interesting tool.

 RedMine looks very promising to me (I assume it to be at least as good as
 trac
 and I liked trac a lot) -- actually I dearly want to play with it to see
 what
 good it can do for us.

 That said, the majority of the work wouldnt be the bugs themselves (and
 that
 migrating that would already be huge), but also rewriting all the bazillion
 small things that glue stuff together like:
 - bug stats for the ESC
 - wiki integration
 - commit notification on bugs
 - email list forwarding
 - twitter feeds
 - adjusting common workflows
 - migrating over all current users
 - finding a sweet spot in the release cycle where this is least painful
 -  lots of other stuff 

 some of the above is just as much work as setting up RedMine and migrating
 the
 data, some of it is at least ten times as much work (namely pestering all
 our
 existing bugzilla users to migrate). So IMHO this isnt something to
 consider
 for LibreOffice the product in 2013 or 2014. Maybe later. ;)

 Best,

 Bjoern




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Re: [Libreoffice-qa] [libreoffice-website] New requirements BSA

2013-11-07 Thread Jonathan Aquilina
I have seen this issue before server side I am not sure if this would help the 
issue or not 

http://ubuntuforums.org/showthread.php?t=1346581

On Thursday 07 November 2013 22:38:26 Rob Snelders wrote:
 Hi,
 
 Thanks it works now. But now I have something else.
 
 When I run perl on the server I get the following error:
 perl: warning: Setting locale failed.
 perl: warning: Please check that your locale settings:
   LANGUAGE = en_US:en,
   LC_ALL = en_US,
   LC_PAPER = nl_NL.UTF-8,
   LC_ADDRESS = nl_NL.UTF-8,
   LC_MONETARY = nl_NL.UTF-8,
   LC_NUMERIC = nl_NL.UTF-8,
   LC_TELEPHONE = nl_NL.UTF-8,
   LC_IDENTIFICATION = nl_NL.UTF-8,
   LC_MEASUREMENT = nl_NL.UTF-8,
   LC_TIME = nl_NL.UTF-8,
   LC_NAME = nl_NL.UTF-8,
   LANG = en_US.UTF-8
  are supported and installed on your system.
 perl: warning: Falling back to the standard locale (C).
 
 Also man gives a warning:
 man: can't set the locale; make sure $LC_* and $LANG are correct
 
 Can somebody tell me what the problem is? Do I somehow set settings to
 Dutch(nl_NL) that shouldn't, and how do I turn them off. The message
 from perl is annoying because it creates clutter in the logs.
 
 --
 Many thanks for any help,
 Rob Snelders
 
 On 07-11-13 10:43, Florian Effenberger wrote:
  Hi,
  
  Rob Snelders wrote on 2013-11-07 08:48:
  I installed the following patches on my Ubuntu-machine:
  - libhtml-template-perl
  - libsoap-lite-perl
  
  thanks - the former one was installed, the latter one is now. :-)
  Can you put these packages into the documentation of the BSA? Chances
  are otherwise if we move it to another server, things get lost...
  
  Florian

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Re: [Libreoffice-qa] North America Pub Chat

2013-10-11 Thread Jonathan Aquilina
Why not do a doodle it will make things easy for you to determine day and
time.


On Mon, Oct 7, 2013 at 7:30 PM, Joel Madero jmadero@gmail.com wrote:

 hip. Really 1 hour a month is enough time to give back a bit.

 Hi,

 I dont know if I can make it this Friday, but could you also point out
 the time
 in UTC too? For a continental european guest a time like 12:00pm EST is
 ultimately confusing -- is that EST or 2400EST?


 Sure, apologies for that :)

 So for North America (or at least United States) we have:
 PST (GMT - 7)
 MDT (GMT -6)
 CST (GMT - 5)
 EST (GMT - 4)

 Once I get a head count of who theoretically would be interested if the
 time was right, we can start discussing what specific time will work and
 I'll make sure to do the conversion to GMT :) As of now it looks like 1200
 (1900 GMT) on Friday isn't going to work as there just doesn't seem to be
 availability/interest.

 All the best,
 Joel
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Re: [Libreoffice-qa] Send Feedback...and BSA ideas

2013-07-22 Thread Jonathan Aquilina
I am not trying to hijack this thread. I was thinking also in conjunction
with an online version of the BSA is there something we can code into LO
which integrates with the BSA that way if people go to help and submit a
but a window pops up with version os etc and a text box to type in the
issue.


On Fri, Jul 19, 2013 at 11:51 PM, Rob Snelders libreoff...@ertai.nl wrote:

 Hi All,

 My little contribution.

 I think we are going the wrong way totally.

 When the dev-list found gerrit it wasn't quite what they wanted. But they
 took it, tweaked it and are now using it, with great success (afaik). And
 here we are trying to create something new that stands between what we have
 as bugzilla and the ask-site. Why are we trying to take this hughe detour
 to get what we want?

 I think we need _really need_ our own bugzilla so we can tweak that
 install that it suits us better. Then we can make the bugs less complex and
 use usefull subcomponents. But then we can also install plugins we think
 are usefull. Tweaking bugzilla then so it comes really close with what we
 need is better then. Yes this is a road that needs time invested. But that
 is also needed for the other road.

 Just my €0,02

 --
 Greetings,
 Rob Snelders


 On 16-07-13 00:33, Bjoern Michaelsen wrote:

 Hi,

 On Mon, Jul 15, 2013 at 05:59:37PM -0400, Robinson Tryon wrote:

 I did that and I was told to stop.

 One big problem with Ask admins reporting a bug for a user is that the
 reporter isthe Ask admin. Do you run OSX 10.7? Do you run Windows
 Vista?  I don't, so when a dev comes back and asks me for repro steps,
 I have to shrug and say Go talk to user XYZ on the Ask site and
 as you said, the devs don't use the Ask site!

 Yeah, its probably best to suggest users to file a bug and offer to help
 them
 along on #libreoffice-qa once the bug is triaged roughly. I dont think
 we need
 to bother with bugs as long as those are obviously not welltriaged.

  Another problem is that if they haven't provided enough information,
 we can't tag the question as NEEDINFO and let the Ask system pester
 them for more information (although this would be a *great*
 improvement that I'd like to see!)

 THB, I did something similar with a question recently: Asked a long idle
 incomplete question if there is an update on the missing info and then
 closed
 it as outdated a few days later as there was no reply.

  Many/most new users on the Ask site do not read old questions. Of the
 small number that do, most of them either know how to file a bug or
 learn very quickly. So I don't think that me filing bugs for people
 will have much value in leading by example (but I could be wrong...).

 Only file bugs for others when you can reproduce the bug. Otherwise
 guide them
 through filing their bug themselves. This also makes the motivation for a
 reproduction scenario clear to the other guy.

 So: Give the people a smooth migration path towards bugzilla and allow
 them to
 test the waters on askbot, instead of a migration scenario that
 requires a
 sleep all-in learning curve, which will make a lot of them just turn
 away.

 It's a novel idea, having people start on Askbot and then having them
 learn how to use the bugtracker later, and it's not something I'm
 entirely opposed to, but it's a very drastic change to how we've been
 using FDO and the Ask site up until now.

 Note that experienced users will should be encouraged to stay with fdo
 (and
 will likely do so all by themselves). So: If you now what bugzilla is,
 go with
 it, otherwise better stay with askbot. If you have (experienced users:
 bugzilla) behind on the feedback page, you can hopefully divide the
 stream at
 that point already successfull as those saying oh, I know bugzilla
 will go
 for it and those who do not will evade (experienced users:
 UNKNOWN_THING).

 Best,

 Bjoern




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 Rob Snelders


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Re: [Libreoffice-qa] Send Feedback from LibreOffice application

2013-07-22 Thread Jonathan Aquilina
That name is misleading shouldnt that be submit a bug report or something?


On Mon, Jul 22, 2013 at 4:45 PM, Rob Snelders libreoff...@ertai.nl wrote:

 Hi All,

 There was some work in progress for that. LibreOffice gives that
 information already to the BSA. But the BSA doesn't pick it up yet. So that
 will need to be implemented. The option can be found on Help-Send
 Feedback. When you open it you can see the info of your LibreOffice in the
 URL.

 --
 Greetings,
 Rob Snelders


 On 22-07-13 16:40, Jonathan Aquilina wrote:

 Other projects use something like that. I think it wont have any privacy
 issues if all you collect is system specifications.


 On Mon, Jul 22, 2013 at 4:37 PM, Joel Madero jmadero@gmail.com
 mailto:jmadero@gmail.com** wrote:

 On 07/21/2013 11:22 PM, Jonathan Aquilina wrote:

 I am not trying to hijack this thread. I was thinking also in
 conjunction with an online version of the BSA is there something
 we can code into LO which integrates with the BSA that way if
 people go to help and submit a but a window pops up with version
 os etc and a text box to type in the issue.


 This has been discussed a bit and from my understanding it's

 a) quite a bit of work
 b) might have some legal issues in terms of privacy if we're
 collecting data automatically.


 Best,
 Joel




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Re: [Libreoffice-qa] Send Feedback from LibreOffice application

2013-07-22 Thread Jonathan Aquilina
Bug might be negative but submit a bug report in a way is positive in the
sense that an issue has been found and reported.


On Mon, Jul 22, 2013 at 4:57 PM, Joel Madero jmadero@gmail.com wrote:

  On 07/22/2013 07:46 AM, Jonathan Aquilina wrote:

 That name is misleading shouldnt that be submit a bug report or something?


 We are changing it so it's not misleading - it's going to get to a landing
 page - that's what this whole thread is about ;) So it will be for feedback
 (in a general sense). We want to avoid negative words like bugs in our
 main GUI.


 Best,
 Joel



 On Mon, Jul 22, 2013 at 4:45 PM, Rob Snelders libreoff...@ertai.nlwrote:

 Hi All,

 There was some work in progress for that. LibreOffice gives that
 information already to the BSA. But the BSA doesn't pick it up yet. So that
 will need to be implemented. The option can be found on Help-Send
 Feedback. When you open it you can see the info of your LibreOffice in the
 URL.

 --
 Greetings,
 Rob Snelders


 On 22-07-13 16:40, Jonathan Aquilina wrote:

 Other projects use something like that. I think it wont have any privacy
 issues if all you collect is system specifications.


 On Mon, Jul 22, 2013 at 4:37 PM, Joel Madero jmadero@gmail.com
 mailto:jmadero@gmail.com wrote:

 On 07/21/2013 11:22 PM, Jonathan Aquilina wrote:

 I am not trying to hijack this thread. I was thinking also in
 conjunction with an online version of the BSA is there something
 we can code into LO which integrates with the BSA that way if
 people go to help and submit a but a window pops up with version
 os etc and a text box to type in the issue.


 This has been discussed a bit and from my understanding it's

 a) quite a bit of work
 b) might have some legal issues in terms of privacy if we're
 collecting data automatically.


 Best,
 Joel




 --
 Jonathan Aquilina




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[Libreoffice-qa] Fwd: errors.ubuntu.com opening up ...

2013-06-01 Thread Jonathan Aquilina
Hey guys not sure if this would be of any use to those of you that triage
bugs.

-- Forwarded message --
From: Bjoern Michaelsen bjoern.michael...@canonical.com
Date: Sat, Jun 1, 2013 at 1:56 AM
Subject: errors.ubuntu.com opening up ...
To: libreoff...@lists.freedesktop.org


Hi,

this is hopefully interesting for a wider audience of LibreOffice
developers:


https://lists.ubuntu.com/archives/ubuntu-devel-announce/2013-May/001039.html

the tl;dr-version is: As a non-Canonical employee you can get access to the
crashreports and statistics. This allows e.g. seeing the stack traces of the
crashers that happen most often in the wild, something that we have not a
clean
grap on otherwise upstream at TDF (and also: which was the first and last
version this stacktrace was seen on etc.). As such, this information might
be
very helpful in priotizing issues and even tracking down Heisenbugs or hard
to
reproduce bugs.

Note that the access is still granted in exchange for an NDA, which is
unavoidable as the stack traces might contain sensitive data, but still I
think
the data is well worth exploring beyond a 1-man bottleneck (me).

If there are questions wrt this, dont hesitate to ask, I will be happy help
you
get set up.

Best,

Bjoern
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Re: [Libreoffice-qa] [libreoffice-website] Looking for 2nd Web Developer for BSA Site

2013-04-29 Thread Jonathan Aquilina
I am not sure if this email got sent or not but it doesnt look like it
according to gmail.

it would help knowing what language expertise is needed to be able to
contribute.


On Mon, Apr 29, 2013 at 8:16 PM, Joel Madero jmadero@gmail.com wrote:

 Hi All,

 We're hoping to find someone to help Rob out with maintaining and
 developing the BSA site. If you have web developing experience and would
 like to get involved with LibreOffice -- or if you're already involved and
 can handle a bit more on your plate -- please let us know.

 For those of you who don't know, BSA is here:
 https://www.libreoffice.org/get-help/bug/

 For the most part we ask for minor tweaks here and there but occasionally
 we ask for larger changes.


 Thanks all!

 Best,
 Joel

 --
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 LibreOffice QA Volunteer
 jmadero@gmail.com

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Re: [Libreoffice-qa] talkyoo issues

2013-03-29 Thread Jonathan Aquilina
If they are willing to contribute to open source, does it mean we have no
way to use these toll free numbers and use talkyoo as a sip trunk provider
none the less


-Original Message-
From: Florian Effenberger [mailto:flo...@documentfoundation.org] 
Sent: 29 March 2013 11:19
To: Jonathan Aquilina
Cc: Reisinger; Bjoern Michaelsen; Joren; libreoffice-dev; Libreoffice-qa;
Petr Mladek; Christian Lohmaier; bishop.robin...@gmail.com
Subject: Re: talkyoo issues

No, unfortunately not - we cannot get SIP routing for these numbers, and if
we were to buy numbers in foreign countries, it would cost a few hundred if
not thousand EUR per month...

Jonathan Aquilina wrote on 2013-03-28 23:47:
 I have a suggestion. Would it be possible to have another VoIP server 
 such as asterisk using the same numbers as a backup in case talkyoo 
 has issues?


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Re: [Libreoffice-qa] talkyoo issues

2013-03-29 Thread Jonathan Aquilina
I'll need to do some research there has to be a way though for someone like
the TDF which a non-profit organization to obtain toll free numbers

-Original Message-
From: Florian Effenberger [mailto:flo...@documentfoundation.org] 
Sent: 29 March 2013 11:39
To: Jonathan Aquilina
Cc: 'Reisinger'; 'Bjoern Michaelsen'; 'Joren'; 'libreoffice-dev';
'Libreoffice-qa'; 'Petr Mladek'; 'Christian Lohmaier';
bishop.robin...@gmail.com
Subject: Re: talkyoo issues

Hi,

Jonathan Aquilina wrote on 2013-03-29 11:35:
 If they don't provide sip connectivity how does their current setup 
 work, they have to have some sort of sip trunk provider that they are
using.

 Florian I'll talk to you on irc at some point about this.

they surely use SIP, but they do not open it up for third parties. In other
words: There is no way to connect e.g. a TDF-Asterisk-box to talkyoo via
SIP. They do not offer that, they only provide phone connectivity to the
outside world.

Florian

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Re: [Libreoffice-qa] talkyoo issues

2013-03-29 Thread Jonathan Aquilina
Quick Google turned up this
http://www.voipvoip.com/virtual-phone-number/germany.html is this what we
would want? 

-Original Message-
From: Florian Effenberger [mailto:flo...@documentfoundation.org] 
Sent: 29 March 2013 11:39
To: Jonathan Aquilina
Cc: 'Reisinger'; 'Bjoern Michaelsen'; 'Joren'; 'libreoffice-dev';
'Libreoffice-qa'; 'Petr Mladek'; 'Christian Lohmaier';
bishop.robin...@gmail.com
Subject: Re: talkyoo issues

Hi,

Jonathan Aquilina wrote on 2013-03-29 11:35:
 If they don't provide sip connectivity how does their current setup 
 work, they have to have some sort of sip trunk provider that they are
using.

 Florian I'll talk to you on irc at some point about this.

they surely use SIP, but they do not open it up for third parties. In other
words: There is no way to connect e.g. a TDF-Asterisk-box to talkyoo via
SIP. They do not offer that, they only provide phone connectivity to the
outside world.

Florian

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Re: [Libreoffice-qa] talkyoo issues

2013-03-29 Thread Jonathan Aquilina
Petr 

If you need some help admining things im more than happy to help. I have an 
idea of how this VoIP stuff works.

-Original Message-
From: Petr Mladek [mailto:pmla...@suse.cz] 
Sent: 29 March 2013 13:22
To: Florian Effenberger
Cc: Jonathan Aquilina; 'Reisinger'; 'libreoffice-dev'; 'Libreoffice-qa'; 
'Bjoern Michaelsen'; 'Christian Lohmaier'; bishop.robin...@gmail.com; 'Joren'
Subject: Re: talkyoo issues

Florian Effenberger píše v Pá 29. 03. 2013 v 11:55 +0100:
 Hi,
 
 Jonathan Aquilina wrote on 2013-03-29 11:48:
  Quick Google turned up this
  http://www.voipvoip.com/virtual-phone-number/germany.html  is this 
  what we would want?
 
 no. As said on IRC: You can receive 2 concurrent calls with your 
 international virtual phone number
 
 That doesn't work for us...

Just for record. We are going to do some more testing with talkyoo the 
following week. It seems to be working for other teams, so there must be a 
problem how we used it in the QA call.

IMHO, we should use normal phone to open the line. Also we should use normal 
phone in countries where the free phone number is available.

BTW: I personally have newer had problems to open the line or join the call 
operated by talkyoo. Also the sound was always very good even when I used skype.

I think that we just need to invest some effort into debugging the problems 
that others have. It is great that we got contact to Christian and Florian who 
have mor experience with it and could help.


Best Regards,
Petr


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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Is talkyoo free and open source? We can add it to the list of things to test in 
terms of other things that Robinson and I can work on if you guys are so 
interested?

If talkyoo is free why host it on TDF hardware?

-Original Message-
From: libreoffice-bounces+eagles051387=gmail@lists.freedesktop.org 
[mailto:libreoffice-bounces+eagles051387=gmail@lists.freedesktop.org] On 
Behalf Of Petr Mladek
Sent: 28 March 2013 15:42
To: Christian Lohmaier
Cc: Florian Reisinger; libreoffice-dev; Libreoffice-qa; Bjoern Michaelsen; 
Robinson Tryon; Joren; Joel Madero
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

Joel Madero píše v Čt 28. 03. 2013 v 07:04 -0700:
 On 03/28/2013 05:34 AM, Christian Lohmaier wrote:

 As for Talkyoo, there were multiple problems this time around. Most of 
 us have used talkyoo quite a bit so I am hesitant to say it was user 
 error. There was one skype user who had problems (no pick up), for me 
 I was using a cell phone, after I put in the room number I just got 
 this annoying beep over and over again (almost like an obnoxious busy 
 tone), then a couple people did in fact connect but couldn't hear 
 anything. I am happy with Talkyoo in general but this time around it 
 was a bust, also the skype support is almost a must (a couple people 
 have no other
 option) - in the past it has worked fine, this time it was just a flop.

I think that I spoiled the last call. I am afraid that I muted all people by 
mistake and got lost in the operator setting changes. This definitely explains 
why some people were not able to speak. But I am not sure why some people were 
not able to join again when we tried to restart the meeting.

Unfortunately, the state of the call is very unclear. There are several 
possibilities, see http://en.talkyoo.net/main/conference_call_features
You could change some things globally but there is not way to check the status 
over the phone. Of course, the best thing is to do not change anything but 
anyone could make a mistake. It would help a lot if we could get access to the 
Web Control, see http://en.talkyoo.net/main/conference_call_webcontrol . It 
would allow use to see who is connected, if he is muted, ...

Otherwise, I like talkyoo and would definitely give it more chances.


Best Regards,
Petr


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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Sorry for another email. I just looked at the talkyoo site, all it seems like 
it's just a VoIP provider. Question then becomes why not set up something like 
asterisk and get a line with a sip trunk provider?

-Original Message-
From: libreoffice-bounces+eagles051387=gmail@lists.freedesktop.org 
[mailto:libreoffice-bounces+eagles051387=gmail@lists.freedesktop.org] On 
Behalf Of Petr Mladek
Sent: 28 March 2013 15:42
To: Christian Lohmaier
Cc: Florian Reisinger; libreoffice-dev; Libreoffice-qa; Bjoern Michaelsen; 
Robinson Tryon; Joren; Joel Madero
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

Joel Madero píše v Čt 28. 03. 2013 v 07:04 -0700:
 On 03/28/2013 05:34 AM, Christian Lohmaier wrote:

 As for Talkyoo, there were multiple problems this time around. Most of 
 us have used talkyoo quite a bit so I am hesitant to say it was user 
 error. There was one skype user who had problems (no pick up), for me 
 I was using a cell phone, after I put in the room number I just got 
 this annoying beep over and over again (almost like an obnoxious busy 
 tone), then a couple people did in fact connect but couldn't hear 
 anything. I am happy with Talkyoo in general but this time around it 
 was a bust, also the skype support is almost a must (a couple people 
 have no other
 option) - in the past it has worked fine, this time it was just a flop.

I think that I spoiled the last call. I am afraid that I muted all people by 
mistake and got lost in the operator setting changes. This definitely explains 
why some people were not able to speak. But I am not sure why some people were 
not able to join again when we tried to restart the meeting.

Unfortunately, the state of the call is very unclear. There are several 
possibilities, see http://en.talkyoo.net/main/conference_call_features
You could change some things globally but there is not way to check the status 
over the phone. Of course, the best thing is to do not change anything but 
anyone could make a mistake. It would help a lot if we could get access to the 
Web Control, see http://en.talkyoo.net/main/conference_call_webcontrol . It 
would allow use to see who is connected, if he is muted, ...

Otherwise, I like talkyoo and would definitely give it more chances.


Best Regards,
Petr


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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
I do have some experience in setting that up. That is something I can help
out with if you would like me to. 

-Original Message-
From: Bjoern Michaelsen [mailto:bjoern.michael...@canonical.com] 
Sent: 28 March 2013 16:21
To: Jonathan Aquilina
Cc: 'Petr Mladek'; 'Christian Lohmaier'; 'Florian Reisinger';
'libreoffice-dev'; 'Libreoffice-qa'; 'Robinson Tryon'; 'Joren'; 'Joel
Madero'
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

On Thu, Mar 28, 2013 at 03:49:54PM +0100, Jonathan Aquilina wrote:
 Sorry for another email. I just looked at the talkyoo site, all it 
 seems like it's just a VoIP provider. Question then becomes why not 
 set up something like asterisk and get a line with a sip trunk provider?

Because:
a/ someone has to do the work
b/ the infra team actually setup mumble at one point in time, but it was
mostly
   unused, thus demotivating the team to work on this without a concrete
use.

Personally, I would love to have the QA call on murmur/mumble, if others
would join in there. IMHO it has better audio quality and better support
bigger audiences than classical SIP.

Best,

Bjoern

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Regarding classical SIP there is only one windows pbx system that can
support quite a large number of simultaneous calls and conference calls and
that is 3cx. It has both hardphone support as well as soft phone as well as
android and ios apps.

If the board so desire im willing to grab the asterisk frame work and either
1 develop something or use their premade linux release which seems to be a
one stop shop in terms of setting up a pbx.

-Original Message-
From: Bjoern Michaelsen [mailto:bjoern.michael...@canonical.com] 
Sent: 28 March 2013 16:21
To: Jonathan Aquilina
Cc: 'Petr Mladek'; 'Christian Lohmaier'; 'Florian Reisinger';
'libreoffice-dev'; 'Libreoffice-qa'; 'Robinson Tryon'; 'Joren'; 'Joel
Madero'
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

On Thu, Mar 28, 2013 at 03:49:54PM +0100, Jonathan Aquilina wrote:
 Sorry for another email. I just looked at the talkyoo site, all it 
 seems like it's just a VoIP provider. Question then becomes why not 
 set up something like asterisk and get a line with a sip trunk provider?

Because:
a/ someone has to do the work
b/ the infra team actually setup mumble at one point in time, but it was
mostly
   unused, thus demotivating the team to work on this without a concrete
use.

Personally, I would love to have the QA call on murmur/mumble, if others
would join in there. IMHO it has better audio quality and better support
bigger audiences than classical SIP.

Best,

Bjoern

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
How quick are you guys wanting to test this out? I have a test server that
Robinson and I are going to use for testing out some media wiki stuff and
some possible git bridges for it. Technically we could probably use it as
another medium for devs to meet on even just to sit there and discuss things
that they are working on.

 

From: Joel Madero [mailto:jmadero@gmail.com] 
Sent: 28 March 2013 16:33
To: Jonathan Aquilina
Cc: Bjoern Michaelsen; Petr Mladek; Christian Lohmaier; Florian Reisinger;
libreoffice-dev; Libreoffice-qa; Robinson Tryon; Joren
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

 

 

On Thu, Mar 28, 2013 at 8:27 AM, Jonathan Aquilina eagles051...@gmail.com
wrote:

I do have some experience in setting that up. That is something I can help
out with if you would like me to.

 

We would love to try something if there are options out there. Thanks in
advance if you attempt this.

 

Best,

Joel 




 

-- 

Joel Madero

LibreOffice QA Volunteer

jmadero@gmail.com

 

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
I'll admit I haven't setup asterisk but it's something I am very interested
in learning.

It seems like it's more  a framework to develop custom VoIP solutions with
asterisk as the back end. But they do have a nice ready to go is image with
linux os and everything including the asterisk web interface.

-Original Message-
From: Robinson Tryon [mailto:bishop.robin...@gmail.com] 
Sent: 28 March 2013 16:51
To: Joel Madero
Cc: Jonathan Aquilina; Bjoern Michaelsen; Petr Mladek; Christian Lohmaier;
Florian Reisinger; libreoffice-dev; Libreoffice-qa; Joren
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

On Thu, Mar 28, 2013 at 11:33 AM, Joel Madero jmadero@gmail.com wrote:

 On Thu, Mar 28, 2013 at 8:27 AM, Jonathan Aquilina 
 eagles051...@gmail.com
 wrote:

 I do have some experience in setting that up. That is something I can 
 help out with if you would like me to.


 We would love to try something if there are options out there. Thanks 
 in advance if you attempt this.

+1

Jonathan -- In related news, a few of us ran a quick test of WebRTC
recently, and experienced good results. The really big win in my mind about
WebRTC is that it runs in the browser, so as long as the user has a
relatively-new version of Firefox or Chrome/Chromium, then everything should
just work. This means that someone can join a conference call from their
computer in minutes, instead of much longer process of installing new
software or getting a Skype Name approved by Talkyoo.

Per Joel, some people still would still need phone access. It sounds like
you're familiar with Asterix and telephony software, so perhaps that's
something that could be set up. Here's a note about WebRTC support in
Asterix:
https://wiki.asterisk.org/wiki/display/AST/Asterisk+WebRTC+Support

Here's a the server software we used to connect our WebRTC clients:
http://conversat.io/

Here's the library used to write that server:
https://github.com/henrikjoreteg/SimpleWebRTC

--R

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Then I won't even bother with mumble. I will look and see if it's possible
if I can set it up with a sip trunk to allow phone ins then I'll do it if
not asterisk would be the only option

 

Btw im in qa eagles0513875 is my name on there

 

 

From: Joel Madero [mailto:jmadero@gmail.com] 
Sent: 28 March 2013 16:59
To: Jonathan Aquilina
Cc: Bjoern Michaelsen; Petr Mladek; Christian Lohmaier; Florian Reisinger;
libreoffice-dev; Libreoffice-qa; Robinson Tryon; Joren
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

 

 

On Thu, Mar 28, 2013 at 8:57 AM, Jonathan Aquilina eagles051...@gmail.com
wrote:

Ok question becomes is phone in ability a must?

 

Unfortunately it is. It is quite frequent that people are calling in via
telephone (me always, but I know others do most of the time as well).

 

 

Best,

Joel 




 

-- 

Joel Madero

LibreOffice QA Volunteer

jmadero@gmail.com

 

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Seeing as the TDF already has the sip trunk in place. Why don't we make
something lightweight with asterisk seeing as it's a framework for VoIP
software creation.

-Original Message-
From: Robinson Tryon [mailto:bishop.robin...@gmail.com] 
Sent: 28 March 2013 17:02
To: Joel Madero
Cc: Jonathan Aquilina; Bjoern Michaelsen; Petr Mladek; Christian Lohmaier;
Florian Reisinger; libreoffice-dev; Libreoffice-qa; Joren
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

On Thu, Mar 28, 2013 at 11:50 AM, Joel Madero jmadero@gmail.com wrote:

 On Thu, Mar 28, 2013 at 8:46 AM, Jonathan Aquilina 
 eagles051...@gmail.com
 wrote:

 How quick are you guys wanting to test this out? I have a test server 
 that Robinson and I are going to use for testing out some media wiki 
 stuff and some possible git bridges for it. Technically we could 
 probably use it as another medium for devs to meet on even just to 
 sit there and discuss things that they are working on.


 I mean we could test find a time just to test it in the next week or 
 so probably...we usually have QA people available to test things out.

yep, just make some noise in #libreoffice-qa and there will probably be a
few of us around to test things out.

 Would this have:

 a) skype ability

What do people think about changing skype ability to ability to connect
from a computer. Given that Skype isn't FLOSS, I think it's reasonable for
us to consider dumping it in exchange for something else (mumble, WebRTC,
etc..) that has free software clients available.

 b) recording ability

Do we use this ability? If we're looking to create a project-wide
replacement for Talkyoo, then sure, the BoD might require recording to be
available, but AFAIK we've never used this for QA. I'd be happy to have us
start using this capability, especially as I may have inadvertently
nominated myself to be the secretary for future meetings
:-)

 c) ability to call from a telephone without being charged

Yep, voice calls are still very useful -- and available in all kinds of
places without Internet access.

--R

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
The little that was mentioned on the website is that it has a web interface,
which I know when the thread was started that was something some people
wanted.

 

From: Joel Madero [mailto:jmadero@gmail.com] 
Sent: 28 March 2013 17:10
To: Jonathan Aquilina
Cc: Robinson Tryon; Bjoern Michaelsen; Petr Mladek; Christian Lohmaier;
Florian Reisinger; libreoffice-dev; Libreoffice-qa; Joren
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

 

 

On Thu, Mar 28, 2013 at 9:08 AM, Jonathan Aquilina eagles051...@gmail.com
wrote:

I have done a bit of research, and it seems that Asterisk is the only option
we have. Mumble doesn't have a dial in feature.

Question becomes if we go with asterisk what options do we want and need if
we decide to go with a custom designed piece of software or use the
readymade all in one setup that is offered?

 

What abilities does the all in one setup have?

 

 

Best,

Joel 





 

-- 

Joel Madero

LibreOffice QA Volunteer

jmadero@gmail.com

 

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Christian 

Asterisk will allow you to use these international numbers as well. You will
still need to have a sip trunk provider which the TDF probably already has
as well as a dial in number.

Mumble sadly doesn’t support the ability to interface with VoIP software at
all. Someone actually on their irc channel was laughing at the thought of
someone implementing the necessary interface to do that.

-Original Message-
From: lohma...@googlemail.com [mailto:lohma...@googlemail.com] On Behalf Of
Christian Lohmaier
Sent: 28 March 2013 17:24
To: Jonathan Aquilina; Petr Mladek; Christian Lohmaier; Florian Reisinger;
libreoffice-dev; Libreoffice-qa; Robinson Tryon; Joren; Joel Madero
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

Hi Björn, *,

On Thu, Mar 28, 2013 at 4:21 PM, Bjoern Michaelsen
bjoern.michael...@canonical.com wrote:
 On Thu, Mar 28, 2013 at 03:49:54PM +0100, Jonathan Aquilina wrote:
 Sorry for another email. I just looked at the talkyoo site, all it 
 seems like it's just a VoIP provider.

not just a VoIP provider. It provides international telephone conferencing
using standard telephone numbers that are free to call from various
countries in the world. That is pretty special


 Question then becomes why not set up something like asterisk and get 
 a line with a sip trunk provider?

 Because:
 a/ someone has to do the work
 b/ the infra team actually setup mumble at one point in time, but it was
mostly
unused, thus demotivating the team to work on this without a concrete
use.

 Personally, I would love to have the QA call on murmur/mumble, if 
 others would join in there. IMHO it has better audio quality and 
 better support bigger audiences than classical SIP.

I also liked the audio quality of mumble very much (at least I had a
feedback on my microphone settings - when dialing in using my softphone I
always wonder whether people can hear me or whether I blow their ears :-))

Biggest drawback with mumble is that it requires internet connectivity for
all participants. Especially for the BOD-calls this was a KO-criteria since
Florian and others rely on being able to call in from the road, using their
regular telephones, not having internet-access..

But that of course doesn't mean that other groups cannot use mumble..
But as Björn correctly stated: When mumble was rolled out for testing (along
with openmeeting for example as another alternative) - feedback was
basically nonexistent.
And when it went offline, nobody complained

ciao
Christian

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
I am trying to get an understanding as to the issues that were faced in
regards to the call on the 22nd.

What I would be interested in is seeing if talkyoo would still be willing to
act like a sip trunk provider but the TDF on tiff hardware sets up asterisk.

-Original Message-
From: lohma...@googlemail.com [mailto:lohma...@googlemail.com] On Behalf Of
Christian Lohmaier
Sent: 28 March 2013 17:20
To: Jonathan Aquilina
Cc: Petr Mladek; Florian Reisinger; libreoffice-dev; Libreoffice-qa; Bjoern
Michaelsen; Robinson Tryon; Joren; Joel Madero
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

Hi Jonathan, *,

On Thu, Mar 28, 2013 at 3:48 PM, Jonathan Aquilina eagles051...@gmail.com
wrote:
 Is talkyoo free and open source? We can add it to the list of things to
test in terms of other things that Robinson and I can work on if you guys
are so interested?

 If talkyoo is free why host it on TDF hardware?

It is not free software (and i mean most of it is providing the toll-free
landline telephone numbers in various countries - that cannot be covered by
any software)

And it is not hosted on TDF-hardware. But talkyoo generously does provide
the service to the TDF free of charge.

ciao
Christian

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
Christian,

Mumble won't work without some serious coding, which in my honest opinion
isn't best use of time when alternative solutions already exist such as
asterisk.

-Original Message-
From: lohma...@googlemail.com [mailto:lohma...@googlemail.com] On Behalf Of
Christian Lohmaier
Sent: 28 March 2013 17:38
To: Jonathan Aquilina
Cc: Joel Madero; Bjoern Michaelsen; Petr Mladek; Florian Reisinger;
libreoffice-dev; Libreoffice-qa; Robinson Tryon; Joren
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

Hi Jonathan

On Thu, Mar 28, 2013 at 4:46 PM, Jonathan Aquilina eagles051...@gmail.com
wrote:
 How quick are you guys wanting to test this out? I have a test server 
 that Robinson and I are going to use for testing out some media wiki 
 stuff and some possible git bridges for it. Technically we could 
 probably use it as another medium for devs to meet on even just to sit 
 there and discuss things that they are working on.

Don't understand the requirements for such a system - but if you want to
work on it, then seek for a solution to bridge mumble (or any
internet-only-subsitute) with talkyoo (or any other landline-reachable
tool).

Not sure what skype (or whatever servise that allows you to call regular
phones from internet) Terms of Use say regarding this, but if you have a
server and can hook a talkyoo conference room to a mumble one, that would be
great.

Being able to call in using a regular phone is a must for some of the calls
- and having 12 different tools for different type of calls of course also
is not so ideal.

But again: this ain't so easy as it sounds at first...

ciao
Christian

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Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

2013-03-28 Thread Jonathan Aquilina
If we are wanting to add support for instance for Google video etc. jabber
is the protocol we use and its open source too.

-Original Message-
From: Robinson Tryon [mailto:bishop.robin...@gmail.com] 
Sent: 28 March 2013 17:41
To: Christian Lohmaier
Cc: Jonathan Aquilina; Petr Mladek; Florian Reisinger; libreoffice-dev;
Libreoffice-qa; Bjoern Michaelsen; Joren; Joel Madero
Subject: Re: [Libreoffice-qa] [LibreOffice-QA] Minutes - March 22nd, 2013

On Thu, Mar 28, 2013 at 12:20 PM, Christian Lohmaier
lohmaier+libreoff...@googlemail.com wrote:
 If talkyoo is free why host it on TDF hardware?

 And it is not hosted on TDF-hardware. But talkyoo generously does 
 provide the service to the TDF free of charge.

Ah, okay. I didn't know that Talkyoo provides us service free of charge.
That's very nice of them. I'll make a note about that on the Talkyoo wiki
page.

The biggest drawback with Talkyoo I see right now is the fact that there's
no way to connect to a conference call from your computer using Free
Software. We develop LibreOffice as a part of our stated goal of spreading
the philosophical and cultural ideals of FLOSS,
but the only software I can use to join a conference call is Skype.

I don't know what kind of connectivity software Talkyoo is using for their
infrastructure, but perhaps we can talk with them about making it possible
to connect using some other piece of (Free/Libre) software? Is there someone
on their team that I can talk to?

I'd definitely put in a strong plug for the no-extra-software-required of
WebRTC, but any FLOSS-friendly protocol would be appreciated.

--R

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Re: [Libreoffice-qa] talkyoo issues

2013-03-28 Thread Jonathan Aquilina
I have a suggestion. Would it be possible to have another VoIP server such
as asterisk using the same numbers as a backup in case talkyoo has issues?
On Mar 28, 2013 7:35 PM, Florian Effenberger 
flo...@documentfoundation.org wrote:

 Hi,

 Christian kindly forwarded me the e-mail about talkyoo. Sorry to hear
 there have been issues.

 In general, using Skype is *not* recommended. It *will* cause problems, it
 *is* a pain, so be warned. ;-)

 However, phone should work. Those of you who had problems, can you please
 e-mail me date, time, and your phone provider plus the dial-in number you
 used, so I could file a ticket with talkyoo? I assume it's some routing
 issues to certain phone providers, but I need to investigate that...

 Thanks a lot,
 Florian
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Re: [Libreoffice-qa] [LibreOffice-QA] Conference Call - March 22nd, 2013 - UPDATED TIME (1300 UTC)

2013-03-21 Thread Jonathan Aquilina
Yes 31st we change time here in europe

 

From: libreoffice-bounces+eagles051387=gmail@lists.freedesktop.org
[mailto:libreoffice-bounces+eagles051387=gmail@lists.freedesktop.org] On
Behalf Of Joel Madero
Sent: 21 March 2013 21:30
To: Florian Reisinger
Cc: Libreoffice-qa; libreoffice-dev; Petr Mladek; Bjoern Michaelsen;
us...@global.libreoffice.org; Joren; Robinson Tryon
Subject: Re: [LibreOffice-QA] Conference Call - March 22nd, 2013 - UPDATED
TIME (1300 UTC)

 

 

On Thu, Mar 21, 2013 at 8:23 AM, Florian Reisinger reisi...@gmail.com
wrote:

Well,

 

I am at School -- 13:30 or 13:20 would be the earliest possible hour for
me...

 

Sorry Florian for the inconvenience. I've been told that next weekend (9
days) is the time change for you guys and then the time will match again -
can we verify this? If not, of course the meeting could be held without me
if the majority thinks it's easier that way :) We usually start 5-10 minutes
late so if you could hop in at 1320 maybe we'd just get through a couple of
the pending items. I expect it might be a short meeting, our agenda is
smaller than normal.

 

Best,

Joel 

 

-- 

Joel Madero

LibreOffice QA Volunteer

jmadero@gmail.com

 

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