Re: [Libreoffice-qa] Reporting Ignorant User on FDO?
2012.09.13 08:32, Roman Eisele rašė: Am 12.09.12 09:34, schrieb David Tardon: I suggest to reply to any such comment of his by citing https://issues.apache.org/ooo/show_bug.cgi?id=120107#c1 (the user name and email looks familiar, does it not? :-) This is a wonderful idea, both simple and elegant. My compliments! Wonderful, indeed! Rimas ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] Reporting Ignorant User on FDO?
I think Michael already sent him a message and he's said he's done it before as well. What got to me a bit was that this actually made his bug move faster which is like promoting these ridiculous antics that he apparently is known to have. Because it was a minor bug to begin with, I was tempted to let it sit there for awhile and make it clear that it was because he was being an a.but, that ultimately hurts our project and probably doesn't do much to help any of us including him. Best thing I could have done was ignore it and move on but it was late and it pissed me off so I commented and spammed everyone about it ;) I do think that most forums and community sites have general rules listed somewhere that a user can be directed to, this is probably a good thing to have just so that if in the future we ban a user, we can direct him/her to the rules and point out which ones were violated. Best Regards, Joel On Thu, Sep 13, 2012 at 9:46 AM, Rainer Bielefeld libreoff...@bielefeldundbuss.de wrote: Joel Madero wrote: IMO we need to add a section to how to file a bug report that is labeled what is not helpful or useful in there I could put Hi, of course you can do that, but there are 2 kinds of users: 1. those who do not need such advise 2. those who do not follow such advise We already have had some discussion concerning U. from time to time. My suspect: c... and f... are at least 20% of his English vocabulary? ;-) I'm not involved and so I can send to him a friendly but assertive E-Mai; and it's annoying but possible to delete a useless f... comment, may be such a warning shot might help a little? Best regards Rainer ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] Reporting Ignorant User on FDO?
Hi Joel, On Tue, 2012-09-11 at 22:31 -0700, Joel Madero wrote: Is there a way to report users on FDO. This is in regards to the comment made here by user Urmas https://bugs.freedesktop.org/show_bug.cgi?id=40025 Not that I know of; sounds like we need one though :-) I tend to not care much but this particular user pissed me off ... there is a procedure and I'll deal with it. Of course; fighting an ongoing war against crude and abusive filers and their inevitable sock-puppets is going to be quite difficult IMHO. So - I'd prefer to apply social pressure, angry people often storm off on their own with a bit of that ;-) let me prod him again. We should prolly fix the bug at some stage as well ;-) ATB, Michael. -- michael.me...@suse.com , Pseudo Engineer, itinerant idiot ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] Reporting Ignorant User on FDO?
2012/9/12 Joel Madero jmadero@gmail.com IMO we need to add a section to how to file a bug report that is labeled what is not helpful or useful in there I could put 1. Ranting about LibreOffice being slow to fix something 2. Comparing us to Microsoft Office for no reason 3. Being a total asshole (please excuse my language, I'd make it more professional on the wiki) Then if we see these kinds of people we can just refer them to this section in the wiki and I can avoid going to sleep angry ;) Joel P.S. I see that him being an ass has made his bug move forward faster, personally I think that gives mixed signals as to if he should just continue making FDO his rant forum. On Wed, Sep 12, 2012 at 4:55 AM, Michael Meeks michael.me...@suse.comwrote: Hi Joel, On Tue, 2012-09-11 at 22:31 -0700, Joel Madero wrote: Is there a way to report users on FDO. This is in regards to the comment made here by user Urmas https://bugs.freedesktop.org/show_bug.cgi?id=40025 Not that I know of; sounds like we need one though :-) I tend to not care much but this particular user pissed me off ... there is a procedure and I'll deal with it. Of course; fighting an ongoing war against crude and abusive filers and their inevitable sock-puppets is going to be quite difficult IMHO. So - I'd prefer to apply social pressure, angry people often storm off on their own with a bit of that ;-) let me prod him again. We should prolly fix the bug at some stage as well ;-) ATB, Michael. -- michael.me...@suse.com , Pseudo Engineer, itinerant idiot ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ I find the profanity in the bug report above quite amusing. Directness are one thing, acting nasty another. However, it's pretty much the same all over the place, and answering it with politeness can be effective. But some people are completely immune to reasoning, so in extreme cases only shutting them down work. More testing, predictability, and fixing bugs are required in order to minimize the ranting. Remember that users seldom think the changes we like are very interesting, as they really just want stability and to continue their work. -- Olav Dahlum PGP key ID: 0xA6BD1795 ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
