Re: [Libreoffice-qa] Triaging Update

2012-08-17 Thread Jan Holesovsky
Hi Joel,

Joel Madero píše v Po 13. 08. 2012 v 09:17 -0700:

 Start Date: 05/08/2012
 # of Unconfirmed Bugs: 1,472

 Today's Date: 13/08/2012
 # of Unconfirmed Bugs: 1,317*

 That's 145 bugs triaged in some way or another in about a week! :)
 Thank you to those helping, for those who have a bit of time please
 feel free to join, for developers, I hope this helps in some way ;)

Wow, this is really some great progress, thank you (and everybody
involved!) so much for that! :-)

All the best,
Kendy


___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

[Libreoffice-qa] Triaging Update

2012-08-13 Thread Joel Madero
Hi All,

As most of you know we've started a major push to triage the unconfirmed
bugs and I am going to give updates periodically for 2 reasons: 1. just so
we all know the progress :) 2. to remind people that we always need more
individuals helping out at least until we get a grasp on the 12+ month back
log.

A reminder of where the organization is for the the project:
https://docs.google.com/spreadsheet/ccc?key=0ApS-XtOUGGH5dDIwaXN1YnNsM0h4RXFKdVhvb2RRb0E#gid=1

Start Date: 05/08/2012
# of Unconfirmed Bugs: 1,472

Today's Date: 13/08/2012
# of Unconfirmed Bugs: 1,317*

That's 145 bugs triaged in some way or another in about a week! :) Thank
you to those helping, for those who have a bit of time please feel free to
join, for developers, I hope this helps in some way ;)

All the best,
Joel

*These bugs are the ones that were open at the time of the start of the
project, doesn't include ones opened in the last week. I think if we can
get through the back log we'll only need a few members to stay active in
triaging weekly to keep new bugs under control :)
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] Triaging Update

2012-08-13 Thread Rainer Bielefeld

Joel Madero schrieb:


As most of you know we've started a major push to triage the unconfirmed
bugs and I am going to give updates periodically for 2 reasons



Hi Joel,

sounds great!

A small hint from my side: It's useless to change status for bugs like 
Bug 45124 - PRINTING: Problem with printing while using Figures- Writer 
hangs 
 https://bugs.freedesktop.org/show_bug.cgi?id=45124 to NEEDINFO. 
Experience shows that 99% of them will also not contribute requested 
info even after a second demand, and so you only waste your time with 
the friendly demand and other people's time who read your comment and 
the your next comment when you finally decide to close ...


Please close such Bugs RESOLVED-INVALID if infoprovider did not answer 
within 2 weeks after first demand, of course with a friendly hint 
Please feel free to reopen this bug if you find out that the problem 
still exists with the current stable LibreOffice version and if you can 
contribute requested additional information!


Thank you very much for your engagement

Best Regards

Rainer
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


Re: [Libreoffice-qa] Triaging Update

2012-08-13 Thread Joel Madero
Hey Rainer,

Do we have the ability to automatically close bugs + add comments that are
2+ weeks old with NEEDINFO status without any action by the user? This way
I, and others, don't have to keep track of NEEDNIFO bugs so closely. If we
can do this, maybe do a weekly or monthly purge for these bugs?

Thanks for your feedback, I'm glad we're making progress.


Joel

On Mon, Aug 13, 2012 at 10:03 AM, Rainer Bielefeld 
libreoff...@bielefeldundbuss.de wrote:

 Joel Madero schrieb:


  As most of you know we've started a major push to triage the unconfirmed
 bugs and I am going to give updates periodically for 2 reasons



 Hi Joel,

 sounds great!

 A small hint from my side: It's useless to change status for bugs like
 Bug 45124 - PRINTING: Problem with printing while using Figures- Writer
 hangs 
  
 https://bugs.freedesktop.org/**show_bug.cgi?id=45124https://bugs.freedesktop.org/show_bug.cgi?id=45124
 to NEEDINFO. Experience shows that 99% of them will also not contribute
 requested info even after a second demand, and so you only waste your time
 with the friendly demand and other people's time who read your comment and
 the your next comment when you finally decide to close ...

 Please close such Bugs RESOLVED-INVALID if infoprovider did not answer
 within 2 weeks after first demand, of course with a friendly hint Please
 feel free to reopen this bug if you find out that the problem still exists
 with the current stable LibreOffice version and if you can contribute
 requested additional information!

 Thank you very much for your engagement

 Best Regards

 Rainer

___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] Triaging Update

2012-08-13 Thread Florian Reisinger
Hi Joel!

__
Florian Reisinger

Von meinem iPad gesendet
Sent via iPad

Am 13.08.2012 um 19:06 schrieb Joel Madero jmadero@gmail.com:

Hey Rainer,

Do we have the ability to automatically close bugs + add comments that are
2+ weeks old with NEEDINFO status without any action by the user? This way
I, and others, don't have to keep track of NEEDNIFO bugs so closely. If we
can do this, maybe do a weekly or monthly purge for these bugs?

Thanks for your feedback, I'm glad we're making progress.



Hi!

I will do that tomorrow...



Joel

On Mon, Aug 13, 2012 at 10:03 AM, Rainer Bielefeld 
libreoff...@bielefeldundbuss.de wrote:

 Joel Madero schrieb:


  As most of you know we've started a major push to triage the unconfirmed
 bugs and I am going to give updates periodically for 2 reasons



 Hi Joel,

 sounds great!

 A small hint from my side: It's useless to change status for bugs like
 Bug 45124 - PRINTING: Problem with printing while using Figures- Writer
 hangs 
  
 https://bugs.freedesktop.org/**show_bug.cgi?id=45124https://bugs.freedesktop.org/show_bug.cgi?id=45124
 to NEEDINFO. Experience shows that 99% of them will also not contribute
 requested info even after a second demand, and so you only waste your time
 with the friendly demand and other people's time who read your comment and
 the your next comment when you finally decide to close ...

 Please close such Bugs RESOLVED-INVALID if infoprovider did not answer
 within 2 weeks after first demand, of course with a friendly hint Please
 feel free to reopen this bug if you find out that the problem still exists
 with the current stable LibreOffice version and if you can contribute
 requested additional information!

 Thank you very much for your engagement

 Best Regards

 Rainer


___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings:
http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems?
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] Triaging Update

2012-08-13 Thread Joel Madero
Excellent. You mind doing this monthly? We have 1,379 NEEDINFO bugs
currently.I feel bad closing so many when a lot of them are as simple
as attaching a document. Maybe once we get unconfirmed under control we can
move on to NEEDINFO and INVALID to see if there are some in there that we
can produce the documentation/attachments so we can reopen them and confirm
them.

Best Regards,
Joel

On Mon, Aug 13, 2012 at 11:17 AM, Florian Reisinger reisi...@gmail.comwrote:

 Hi Joel!

 __
 Florian Reisinger

 Von meinem iPad gesendet
 Sent via iPad

 Am 13.08.2012 um 19:06 schrieb Joel Madero jmadero@gmail.com:

 Hey Rainer,

 Do we have the ability to automatically close bugs + add comments that are
 2+ weeks old with NEEDINFO status without any action by the user? This way
 I, and others, don't have to keep track of NEEDNIFO bugs so closely. If we
 can do this, maybe do a weekly or monthly purge for these bugs?

 Thanks for your feedback, I'm glad we're making progress.



 Hi!

 I will do that tomorrow...



 Joel

 On Mon, Aug 13, 2012 at 10:03 AM, Rainer Bielefeld 
 libreoff...@bielefeldundbuss.de wrote:

 Joel Madero schrieb:


  As most of you know we've started a major push to triage the unconfirmed
 bugs and I am going to give updates periodically for 2 reasons



 Hi Joel,

 sounds great!

 A small hint from my side: It's useless to change status for bugs like
 Bug 45124 - PRINTING: Problem with printing while using Figures- Writer
 hangs 
  
 https://bugs.freedesktop.org/**show_bug.cgi?id=45124https://bugs.freedesktop.org/show_bug.cgi?id=45124
 to NEEDINFO. Experience shows that 99% of them will also not contribute
 requested info even after a second demand, and so you only waste your time
 with the friendly demand and other people's time who read your comment and
 the your next comment when you finally decide to close ...

 Please close such Bugs RESOLVED-INVALID if infoprovider did not answer
 within 2 weeks after first demand, of course with a friendly hint Please
 feel free to reopen this bug if you find out that the problem still exists
 with the current stable LibreOffice version and if you can contribute
 requested additional information!

 Thank you very much for your engagement

 Best Regards

 Rainer


 ___
 List Name: Libreoffice-qa mailing list
 Mail address: Libreoffice-qa@lists.freedesktop.org
 Change settings:
 http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
 Problems?
 http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
 Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
 List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] Triaging Update

2012-08-13 Thread Florian Reisinger
__
Florian Reisinger

Von meinem iPad gesendet
Sent via iPad

Am 13.08.2012 um 20:23 schrieb Joel Madero jmadero@gmail.com:

Excellent. You mind doing this monthly? We have 1,379 NEEDINFO bugs
currently.I feel bad closing so many when a lot of them are as simple
as attaching a document. Maybe once we get unconfirmed under control we can
move on to NEEDINFO and INVALID to see if there are some in there that we
can produce the documentation/attachments so we can reopen them and confirm
them.


I won't gurantee to do it monthly, but I will do that from time to time...
(If there is an Okay from either Rainer or Bjoern.



Best Regards,
Joel

On Mon, Aug 13, 2012 at 11:17 AM, Florian Reisinger reisi...@gmail.comwrote:

 Hi Joel!

 __
 Florian Reisinger

 Von meinem iPad gesendet
 Sent via iPad

 Am 13.08.2012 um 19:06 schrieb Joel Madero jmadero@gmail.com:

 Hey Rainer,

 Do we have the ability to automatically close bugs + add comments that are
 2+ weeks old with NEEDINFO status without any action by the user? This way
 I, and others, don't have to keep track of NEEDNIFO bugs so closely. If we
 can do this, maybe do a weekly or monthly purge for these bugs?

 Thanks for your feedback, I'm glad we're making progress.



 Hi!

 I will do that tomorrow...



 Joel

 On Mon, Aug 13, 2012 at 10:03 AM, Rainer Bielefeld 
 libreoff...@bielefeldundbuss.de wrote:

 Joel Madero schrieb:


  As most of you know we've started a major push to triage the unconfirmed
 bugs and I am going to give updates periodically for 2 reasons



 Hi Joel,

 sounds great!

 A small hint from my side: It's useless to change status for bugs like
 Bug 45124 - PRINTING: Problem with printing while using Figures- Writer
 hangs 
  
 https://bugs.freedesktop.org/**show_bug.cgi?id=45124https://bugs.freedesktop.org/show_bug.cgi?id=45124
 to NEEDINFO. Experience shows that 99% of them will also not contribute
 requested info even after a second demand, and so you only waste your time
 with the friendly demand and other people's time who read your comment and
 the your next comment when you finally decide to close ...

 Please close such Bugs RESOLVED-INVALID if infoprovider did not answer
 within 2 weeks after first demand, of course with a friendly hint Please
 feel free to reopen this bug if you find out that the problem still exists
 with the current stable LibreOffice version and if you can contribute
 requested additional information!

 Thank you very much for your engagement

 Best Regards

 Rainer


 ___
 List Name: Libreoffice-qa mailing list
 Mail address: Libreoffice-qa@lists.freedesktop.org
 Change settings:
 http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
 Problems?
 http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
 Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
 List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/