[Libreoffice-ux-advise] [Bug 100502] The sequence in the "File Type" listing can be confusing when picking a filter/module to use to import a document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100502

Xisco Faulí  changed:

   What|Removed |Added

   Keywords||needsUXEval

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[Libreoffice-ux-advise] [Bug 100502] The sequence in the "File Type" listing can be confusing when picking a filter/ module to use to import a document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100502

--- Comment #5 from Heiko Tietze  ---
(In reply to Daniel B. from comment #4)
> I agree with that. But then again, why do Impress, Writer, Draw, ... open
> each other at all? I mean when I want to open a file with Impress, I press
> File > Open in Impress. I do not expect to get Draw then. I searched for a
> while in Draw for the presentation mode to finally notice that I'm not in
> Impress anymore. The applications are just too similar.

Back in time there was a all-in-once mindset in software development with the
idea that users must not care about software but files. That changed with
mobile devices where apps are paramount now. Personally I'm with you and would
never think about Impress, for instance, when opening a file in Writer. But
keep also in mind that we have a start center offering access to data via
recent files, templates, and file open dialog disregarding what type of file is
being opened. And there it makes sense to show all file types.

Nobody is happy with the current situation, so what can we do (except to break
the workflow with extra dialogs)?
1. Ignore the particular file types that are shown anyway in the overall option
(e.g. text documents vs. odt,ott,sxw,doc... etc.)
2. Separate file types in the current module from the foreign types by HR (e.g.
text,...,-, other)
3. Separate access to module specific files and other types by two different
dialogs (e.g. Open..., Open other...)
4. Provide a system option to enhance the dialog with foreign file types ([x]
Show foreign file types in open dialogs); this option could also be included
into the file dialog
5. Introduce a tree like selection

But actually you shouldn't need to care. The original issue is to _import_ PDF
in Impress. So we should rather make this workflow clear, for example with the
additional menu item "Import...". So my choice would be #3.

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[Libreoffice-ux-advise] [Bug 100502] The sequence in the "File Type" listing can be confusing when picking a filter/ module to use to import a document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100502

--- Comment #4 from Daniel B.  ---
(In reply to V Stuart Foote from comment #3)
> (In reply to Daniel B. from comment #2)
> >...
> > I'm also not used to even select a file type in such dialogs. It would
> > therefore be probably even better, if a following dialog appears (after
> > selecting the file) which lets you choose which application should open it.
> > 
> 
> No, this would just be visual noise for the majority of users, any selection
> would need to be on the same Open dialog--and of course that does nothing
> for the OS/DE provided GUI.

I agree with that. But then again, why do Impress, Writer, Draw, ... open each
other at all? I mean when I want to open a file with Impress, I press File >
Open in Impress. I do not expect to get Draw then. I searched for a while in
Draw for the presentation mode to finally notice that I'm not in Impress
anymore. The applications are just too similar.

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[Libreoffice-ux-advise] [Bug 100502] The sequence in the "File Type" listing can be confusing when picking a filter/ module to use to import a document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100502

--- Comment #3 from V Stuart Foote  ---
(In reply to Daniel B. from comment #2)
>...
> I'm also not used to even select a file type in such dialogs. It would
> therefore be probably even better, if a following dialog appears (after
> selecting the file) which lets you choose which application should open it.
> 

No, this would just be visual noise for the majority of users, any selection
would need to be on the same Open dialog--and of course that does nothing for
the OS/DE provided GUI.

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[Libreoffice-ux-advise] [Bug 100502] The sequence in the "File Type" listing can be confusing when picking a filter/ module to use to import a document

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100502

--- Comment #2 from Daniel B.  ---
(In reply to V Stuart Foote from comment #1)
> Yes, the drop list of File Type with separators (both in the OS , and in the
> native LibreOffice dialogs) can be a little unclear.  Once you *know* it is
> there is it trivial to make the correct selection for the intended filter.
> 
> Unfortunately because we handle so many file formats and alternative import
> filters, the question is if there is a need for benefit of our Benjamin user
> to have a more descriptive GUI?

It probably is, when I heared about the solution I already thought "I already
did this a few years ago.". The problem is that PDF import is not a thing you
do every day. You do it once a year or maybe twice usually. This lets the user
forget the solution again.

I'm also not used to even select a file type in such dialogs. It would
therefore be probably even better, if a following dialog appears (after
selecting the file) which lets you choose which application should open it.

> I am not sure it is worth it.

More usability is always worth it. Really.

> We defer by default to the OS/DE to handle the
> "File Type" choice for opening/filter import. While our "native" LibreOffice
> dialog GUI is kept pretty generic. Is it worth putting effort into the
> dialog when we only keep that as a fall back for specialized use (e.g. CMIS).

I don't know, but many users will think it is not possible to import PDFs into
impress or writer because of that. Searching the web does not lead to a
solution. Only direct contact does. Importing foreign file formats is a good
feature that should be promoted better to the outside.

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