Re: [LINK] web: Taxpayers, IT expert slam ATO's 'appalling' myGov integration
On 9/07/2015 11:28 AM, Jan Whitaker wrote: I'd be interested if ANYone from AGIMO who had carriage for all this strategy was brought over for continuity. Or if they just went their merry way with a new team or outsourced to the commercial providers. Small government rules, remember. I've been told that a dozen or so AGIMO folks went to the DTO, including ones who have been working on digital identity policy for years. and The DTO is following the UK's GDS initiative. -- Regards brd Bernard Robertson-Dunn Sydney Australia email: b...@iimetro.com.au web: www.drbrd.com web: www.problemsfirst.com Blog: www.problemsfirst.com/blog ___ Link mailing list Link@mailman.anu.edu.au http://mailman.anu.edu.au/mailman/listinfo/link
Re: [LINK] web: Taxpayers, IT expert slam ATO's 'appalling' myGov integration
I suppose this is the work of the Digital Transformation Office announced by Abbott Malcolm Turnbull back in January - see for example http://www.computerworld.com.au/article/564624/government-gets-startup-fever-digital-transformation-office/ in Computerworld. Computerworld: 'The DTO will be made up of a small team of developers, designers, researchers and content specialists working across government to develop and coordinate the delivery of digital services. It will operate more like a startup than a traditional government agency, the government said.' and 'The DTO will also work closely with State and Territory Governments to identify opportunities for collaboration, including ways to make better use of myGov.' Why am I reminded of the ABC's absolutely brilliant Utopia series? Fortunately, a new series is underway... On 2015-07-07 14:29 Frank O wrote: Then there is the fact that the ATO seems incapable of getting its front end systems to ‘talk to’ its back-end systems in real time. They seem incapable of Enterprise Application Integration, and doing business on the Web Basically all you get if you lodge a return online is the same time frame, delays and enterprise performance as you get if you lodge a paper form. And I’m not even gonna talk about the problems with server clustering, load balancing and other demand handling problems their publicly connected servers have. Do we know the basic architecture of this system? I presume the myGov website is run by a separate silo, and the idea is to have each government organisation interface their own back-end systems. But that might raise interesting problems of interface / protocol standardisation at both the user application ends, rather large scalability issues, and major problems of system availability and data integrity. Does anyone have any insights? David L. ___ Link mailing list Link@mailman.anu.edu.au http://mailman.anu.edu.au/mailman/listinfo/link
Re: [LINK] web: Taxpayers, IT expert slam ATO's 'appalling' myGov integration
I'd be interested if ANYone from AGIMO who had carriage for all this strategy was brought over for continuity. Or if they just went their merry way with a new team or outsourced to the commercial providers. Small government rules, remember. Jan At 10:31 AM 9/07/2015, David Lochrin wrote: I suppose this is the work of the Digital Transformation Office announced by Abbott Malcolm Turnbull back in January - see for example http://www.computerworld.com.au/article/564624/government-gets-startup-fever-digital-transformation-office/ in Computerworld. Computerworld: 'The DTO will be made up of a small team of developers, designers, researchers and content specialists working across government to develop and coordinate the delivery of digital services. It will operate more like a startup than a traditional government agency, the government said.' and 'The DTO will also work closely with State and Territory Governments to identify opportunities for collaboration, including ways to make better use of myGov.' Why am I reminded of the ABC's absolutely brilliant Utopia series? Fortunately, a new series is underway... I write books. http://janwhitaker.com/?page_id=8 Melbourne, Victoria, Australia jw...@janwhitaker.com Twitter: https://twitter.com/JL_WhitakerJL_Whitaker Blog: www.janwhitaker.com Sooner or later, I hate to break it to you, you're gonna die, so how do you fill in the space between here and there? It's yours. Seize your space. ~Margaret Atwood, writer _ __ _ ___ Link mailing list Link@mailman.anu.edu.au http://mailman.anu.edu.au/mailman/listinfo/link
[LINK] web: Taxpayers, IT expert slam ATO's 'appalling' myGov integration
Oops. Be sure to read the comment about the interative inputs and the lack of partial save. This is amateur hour stuff. http://www.theage.com.au/technology/technology-news/taxpayers-it-expert-slam-atos-appalling-mygov-integration-20150707-gi6bru I write books. http://janwhitaker.com/?page_id=8 Melbourne, Victoria, Australia jw...@janwhitaker.com Twitter: https://twitter.com/JL_WhitakerJL_Whitaker Blog: www.janwhitaker.com Sooner or later, I hate to break it to you, you're gonna die, so how do you fill in the space between here and there? It's yours. Seize your space. ~Margaret Atwood, writer _ __ _ ___ Link mailing list Link@mailman.anu.edu.au http://mailman.anu.edu.au/mailman/listinfo/link
