Can you try with the latest kernel?
On 9/24/2014 6:13 AM, Len Berman wrote:
I'm running debian 7.
Linux foobar 3.2.0-4-amd64 #1 SMP Debian 3.2.60-1+deb7u3 x86_64 GNU/Linux.
I have a Passport drive which fails on the USB3 connector. It works
fine on USB2. It also works fine as USB3 on my Lenovo laptop.
The output of lspci -v lsusb -v is at
http://outtopastureenterprises.com/device.txt
When I plug in the device to the USB3 port I get the following in
/var/log/messages. If I wait long enough, eventually it seems to
connect. This can take tens of minutes.
I don't know what else to include. Any ideas greatly appreciated.
Thanks.
--Len
Sep 23 17:49:22 foobar kernel: [23209.332493] usb 4-1: new SuperSpeed
USB device number 4 using xhci_hcd
Sep 23 17:49:22 foobar kernel: [23209.352862] usb 4-1: New USB device
found, idVendor=1058, idProduct=0820
Sep 23 17:49:22 foobar kernel: [23209.352875] usb 4-1: New USB device
strings: Mfr=1, Product=2, SerialNumber=5
Sep 23 17:49:22 foobar kernel: [23209.352884] usb 4-1: Product: My Passport 0820
Sep 23 17:49:22 foobar kernel: [23209.352890] usb 4-1: Manufacturer:
Western Digital
Sep 23 17:49:22 foobar kernel: [23209.352897] usb 4-1: SerialNumber:
575835314142334434373334
Sep 23 17:49:22 foobar kernel: [23209.356231] scsi9 : usb-storage 4-1:1.0
Sep 23 17:49:22 foobar mtp-probe: checking bus 4, device 4:
/sys/devices/pci:00/:00:07.0/:02:00.0/usb4/4-1
Sep 23 17:49:22 foobar mtp-probe: bus: 4, device: 4 was not an MTP device
Sep 23 17:49:23 foobar kernel: [23210.356893] scsi 9:0:0:0:
Direct-Access WD My Passport 0820 1007 PQ: 0 ANSI: 6
Sep 23 17:49:23 foobar kernel: [23210.357131] scsi 9:0:0:1: Enclosure
WD SES Device 1007 PQ: 0 ANSI: 6
Sep 23 17:49:23 foobar kernel: [23210.358448] sd 9:0:0:0: Attached
scsi generic sg5 type 0
Sep 23 17:49:23 foobar kernel: [23210.358724] ses 9:0:0:1: Attached
Enclosure device
Sep 23 17:49:23 foobar kernel: [23210.358922] ses 9:0:0:1: Attached
scsi generic sg6 type 13
Sep 23 17:49:54 foobar kernel: [23240.945357] usb 4-1: reset
SuperSpeed USB device number 4 using xhci_hcd
Sep 23 17:49:54 foobar kernel: [23240.962978] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f2c0
Sep 23 17:49:54 foobar kernel: [23240.962992] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f300
Sep 23 17:50:25 foobar kernel: [23271.953310] usb 4-1: reset
SuperSpeed USB device number 4 using xhci_hcd
Sep 23 17:50:25 foobar kernel: [23271.971070] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f2c0
Sep 23 17:50:25 foobar kernel: [23271.971085] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f300
Sep 23 17:50:25 foobar kernel: [23271.973226] sd 9:0:0:0: [sde]
1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
Sep 23 17:50:56 foobar kernel: [23302.993335] usb 4-1: reset
SuperSpeed USB device number 4 using xhci_hcd
Sep 23 17:50:56 foobar kernel: [23303.010894] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f2c0
Sep 23 17:50:56 foobar kernel: [23303.010909] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f300
Sep 23 17:51:27 foobar kernel: [2.973362] usb 4-1: reset
SuperSpeed USB device number 4 using xhci_hcd
Sep 23 17:51:27 foobar kernel: [2.990995] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f2c0
Sep 23 17:51:27 foobar kernel: [2.991009] xhci_hcd :02:00.0:
xHCI xhci_drop_endpoint called with disabled ep 8801f234f300
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