HP scanners on Linux.
I'm getting a bit frustrated with HP after recommending that one ouf our customers buy an HP scanner for use with their SuSE 8.2 system. They bought a ScanJet 3670 which is seen by the kernel, but sane doesn't seem to recognize (sane-find-scanner says it might be a scanner, but that's as far as it goes). I then built the LatestGreatest version of the sane software in hopes that would solve the problem, but no joy there either. I sent an e-mail question to HP asking whether this scanner is supported, and they said no, but to check http://linux.hp.com for information on supported scanners. Nothing there of any use. Another e-mail to [EMAIL PROTECTED] asking for a list of current HP scanners that _ARE_ supported, and they just sent me off to the sane web sites again. Another e-mail to them pointing out that HP is supposedly promoting Linux, sells hardware that should be useful on Linux systems, and could they please just send me a list of current scanners supported by sane. The reply I got that basically said bugger off, we don't support scanners on Linux. My reply was mostly polite, saying that I could see no reason to use any HP products in the future given the attitude of their support folks. That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. Bill -- INTERNET: [EMAIL PROTECTED] Bill Campbell; Celestial Software LLC UUCP: camco!bill PO Box 820; 6641 E. Mercer Way FAX:(206) 232-9186 Mercer Island, WA 98040-0820; (206) 236-1676 URL: http://www.celestial.com/ Democracy, n.: A government of the masses. Authority derived through mass meeting or any other form of direct expression. Results in mobocracy. Attitude toward property is communistic... negating property rights. Attitude toward law is that the will of the majority shall regulate, whether it is based upon deliberation or governed by passion, prejudice, and impulse, without restraint or regard to consequences. Result is demagogism, license, agitation, discontent, anarchy. -- U. S. Army Training Manual No. 2000-25 (1928-1932), since withdrawn. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 28 Aug 2003 16:27:40 -0700 Bill Campbell [EMAIL PROTECTED] wrote: I'm getting a bit frustrated with HP after recommending that one ouf our customers buy an HP scanner for use with their SuSE 8.2 system. The reply I got [ from HP ]that basically said bugger off, we don't support scanners on Linux. My reply was mostly polite, saying that I could see no reason to use any HP products in the future given the attitude of their support folks. That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. I bought an Epson Perfection 1660 Photo abought a year ago (after consulting the linux - supported listings), and it worked flawlessly after getting the correct sane backend. I haven't used it in a while (it's now hanging off my wife's WinXP machine), but I would recommend it or anything Epson that is supported. -- Collins Richey - Denver Area if you fill your heart with regrets of yesterday and the worries of tomorrow, you have no today to be thankful for. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 28 Aug 2003 16:27:40 -0700, Bill Campbell wrote: I'm getting a bit frustrated with HP after recommending that one ouf our customers buy an HP scanner for use with their SuSE 8.2 system. They [big snip] scanners on Linux. My reply was mostly polite, saying that I could see no reason to use any HP products in the future given the attitude of their support folks. That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. EPSON. I have an EPSON Perfection 640U and works great! They even have an epson closed source driver :) Federico Voges Socio gerente Intrasoft Tel/Fax: 54-11-4833-5182 Malabia 2137 14 A e-mail: [EMAIL PROTECTED] (C1425EZC) Buenos Aires Web: http://www.intrasoft.com.ar Argentina ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
Ted, Collins: May I quote you in my correspondance to HP? I just got a reply to my last e-mail saying: ``Although this service is provided as a means of technical support for our customers, we appreciate any feedback about our company's products and services. The e-mail message you sent has been reviewed and forwarded to the proper individuals. We value your comments.'' It so happens that I'm typing this an an HP Visualize P-Class running SuSE 8.2 which is standing next to another HP Visualize P550, right beside my HP 4M Plus with duplex attachment. I think that qualifies me as a customer (not to mention the HP printers, print servers, etc. which I've sold or installed over the last 20 years or so :-). On Thu, Aug 28, 2003, Ted Ozolins wrote: Collins Richey wrote: I bought an Epson Perfection 1660 Photo abought a year ago (after consulting the linux - supported listings), and it worked flawlessly after getting the correct sane backend. I haven't used it in a while (it's now hanging off my wife's WinXP machine), but I would recommend it or anything Epson that is supported. Ditto, I'd recommend Epson scanners without hesitation. Anyone that has bought one for use with linux on my recomendation are pleased as all heck with them. I gave an HP scanner away to my niece (she runs winxp) no matter what I tried I got absolutely nowhere. HP support was a joke and by sounds of it, is still a joke. Too many years sucking on M$ I'm sure. -- Ted Ozolins (VE7TVO) Westbank, B. C. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users -- Bill -- INTERNET: [EMAIL PROTECTED] Bill Campbell; Celestial Software LLC UUCP: camco!bill PO Box 820; 6641 E. Mercer Way FAX:(206) 232-9186 Mercer Island, WA 98040-0820; (206) 236-1676 URL: http://www.celestial.com/ ``Now if there is one thing that we do worse than any other nation, it is try and manage somebody else's affairs.'' Will Rogers ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 2003-08-28 at 20:01, Bill Campbell wrote: It so happens that I'm typing this an an HP Visualize P-Class running SuSE 8.2 which is standing next to another HP Visualize P550, right beside my HP 4M Plus with duplex attachment. I think that qualifies me as a customer (not to mention the HP printers, print servers, etc. which I've sold or installed over the last 20 years or so :-). Gee I think I found your problem grin -- burns ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, Aug 28, 2003, burns wrote: On Thu, 2003-08-28 at 20:01, Bill Campbell wrote: It so happens that I'm typing this an an HP Visualize P-Class running SuSE 8.2 which is standing next to another HP Visualize P550, right beside my HP 4M Plus with duplex attachment. I think that qualifies me as a customer (not to mention the HP printers, print servers, etc. which I've sold or installed over the last 20 years or so :-). Gee I think I found your problem grin The P-Class (dual PIII 1GHZ) machine is prone to random lockups where the only way to get control is via the power switch. I haven't worried much about that though since it's main use is as my desktop mule and test system with everything important on our primary file server. I can't complain at all about the 4M plus as it's been our work horse printer for over eight years now. Bill -- INTERNET: [EMAIL PROTECTED] Bill Campbell; Celestial Software LLC UUCP: camco!bill PO Box 820; 6641 E. Mercer Way FAX:(206) 232-9186 Mercer Island, WA 98040-0820; (206) 236-1676 URL: http://www.celestial.com/ What's this script do? unzip ; touch ; finger ; mount ; gasp ; yes ; umount ; sleep Hint for the answer: not everything is computer-oriented. Sometimes you're in a sleeping bag, camping out. (Contributed by Frans van der Zande.) ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
Bill Campbell asked: That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. Take a look at the Epson 1650/1660 or 2400/2450 scanners. The SANE version provided with Libranet 2.8 (1.0.10-1) supports them directly, which is just as well since the latest Epson backend seems to have problems. NBD since xsane works perfectly, including turning on the slide backlighting. Note: do not consider the Epson 1670, which is not supported. -- Leon A. Goldstein Powered by Libranet 2.8 Debian Linux System LI ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 28 Aug 2003 17:23:34 -0700 Bill Campbell [EMAIL PROTECTED] wrote: The P-Class (dual PIII 1GHZ) machine is prone to random lockups where the only way to get control is via the power switch. I haven't worried much about that though since it's main use is as my desktop mule and test system with everything important on our primary file server. I can't complain at all about the 4M plus as it's been our work horse printer for over eight years now. I just bailed out of an HP 800MZ machine for the same reasons - random lockups. HP machines are the complete POS. Replaced it with a brand X Celeron from my neighborhood dealer, and now the problem is gone. I do have an HP100 laserjet which works fine, but the toner cartridges wear out way too often, so I think I've bought my last HP unit. Besides, they'll probably be using COMPAQ units now - also POS. -- Collins Richey - Denver Area if you fill your heart with regrets of yesterday and the worries of tomorrow, you have no today to be thankful for. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
Bill Campbell wrote: Ted, Collins: May I quote you in my correspondance to HP? Yes you may. You can also tell them that at one time The only printers and scanners I used to recomend were HP. I've run into problems with HP scanners that will-not-work under Linux no matter how many chicken feet you wave at it. -- Ted Ozolins (VE7TVO) Westbank, B. C. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 28 Aug 2003 16:27:40 -0700 Bill Campbell [EMAIL PROTECTED] wrote: That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. Check the sane website for supported devices: http://www.mostang.com/sane/sane-mfgs.html Bill ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 28 Aug 2003 21:05:23 + Ted Ozolins [EMAIL PROTECTED] wrote: Bill Campbell wrote: Ted, Collins: May I quote you in my correspondance to HP? Yes you may. You can also tell them that at one time The only printers and scanners I used to recomend were HP. I've run into problems with HP scanners that will-not-work under Linux no matter how many chicken feet you wave at it. -- You bet. Although you might want to replace POS with a more appropriate moniker! -- Collins Richey - Denver Area if you fill your heart with regrets of yesterday and the worries of tomorrow, you have no today to be thankful for. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
On Thu, 28 Aug 2003 21:05:23 + Ted Ozolins [EMAIL PROTECTED] wrote: Bill Campbell wrote: Ted, Collins: May I quote you in my correspondance to HP? Yes you may. You can also tell them that at one time The only printers and scanners I used to recomend were HP. I've run into problems with HP scanners that will-not-work under Linux no matter how many chicken feet you wave at it. An afterthought. I believe the problem with the HP PCs is overheating. HP uses the crappiest case design that I've yet encountered. -- Collins Richey - Denver Area if you fill your heart with regrets of yesterday and the worries of tomorrow, you have no today to be thankful for. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
Re: HP scanners on Linux.
I'm coming in late to this party but I, also, would like to add my vote for Epson. After using an HP 4C for several years, it went TU and HP's only response was that they were sorry and I would have to buy a new one. After surveying the market and checking SANE supported devices: http://www.mostang.com/sane/sane-mfgs.html#EPSON I chose an Epson Expression 1680 and have not had a moments trouble. cmr On Thursday 28 August 2003 06:27 pm, you wrote: I'm getting a bit frustrated with HP after recommending that one ouf our customers buy an HP scanner for use with their SuSE 8.2 system. They bought a ScanJet 3670 which is seen by the kernel, but sane doesn't seem to recognize (sane-find-scanner says it might be a scanner, but that's as far as it goes). I then built the LatestGreatest version of the sane software in hopes that would solve the problem, but no joy there either. I sent an e-mail question to HP asking whether this scanner is supported, and they said no, but to check http://linux.hp.com for information on supported scanners. Nothing there of any use. Another e-mail to [EMAIL PROTECTED] asking for a list of current HP scanners that _ARE_ supported, and they just sent me off to the sane web sites again. Another e-mail to them pointing out that HP is supposedly promoting Linux, sells hardware that should be useful on Linux systems, and could they please just send me a list of current scanners supported by sane. The reply I got that basically said bugger off, we don't support scanners on Linux. My reply was mostly polite, saying that I could see no reason to use any HP products in the future given the attitude of their support folks. That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. Bill -- Debian 'Sarge': Registered Linux User #241964 More laws, less justice. -- Marcus Tullius Ciceroca, 42 BC ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://www.linux-sxs.org/mailman/listinfo/linux-users
