Re: [lubuntu-users] [lubuntu-devel] Help! I can't report bugs

[Ian Bruntlett]

Hi Simon et al,

Discovered there is a way to report a bug when the test system is awkward:-

Also, because of screen problems, I might have written the filename as
32-bit-graphics-apport

apport-cli -f -p linux --save 32-bit-graphics.apport # this gathers
debugging info and saves it as a text file

Then you copy the above created file ("32-bit-graphics.apport") to a USB
flash drive and copy it to a computer in order to file a bug, using this
command:-
ubuntu-bug -c 32-bit-graphics.apport # this takes the debugging info copied
from the other system and passes it on to bugs.launchpad

After doing some processing, it opened a page on Firefox. Logged in as
usual, typed in some extra info about the bug. The bug was then filed OK.

Bug #1724639

I've added an attachment with a photo of the display corruption.

BW,


Ian

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Re: [lubuntu-users] [lubuntu-devel] Help! I can't report bugs

[Simon Quigley]

Hey,

On 10/16/2017 03:00 PM, Ian Bruntlett wrote:
> Hi,
> 
> Yesterday I received from qatrac...@stgraber.org
>  a notification of a new release and that
> I can get it from here:-
> http://iso.qa.ubuntu.com/qatracker/milestones/383/builds/158971/testcases
> 
> I downloaded the iso, created install media on a USB flash drive  and
> ran into a graphics device driver problem. I reported the problem on
> lubuntu-devel and got no reply.
> 
> I have tried logging in to Ubuntu One / Launch Pad and that works OK. I
> can find info on how to report bugs - everything seems to be about using
> apport. Given that I am having hardware problems, running apport
> usefully is out of the question.
> 
> So, I have a question for you:- How do I report the bug I found? I can
> find web pages that discuss bugs but the actual way to report bugs is
> completely overlooked.

Please run `ubuntu-bug ubiquity`, we can triage from there.

Thanks.

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Simon Quigley
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