Win7 Lyx-2.0.2. Nobody but me gets rampant Appcrash

2012-02-18 Thread Paul Johnson
I installed LyX 2.0.2 on 5 lab machines that run Windows 7.  These
machines are accessed with remote desktop, that's the only
complication so far as I can see.

On several of them, after double-clicking LyX, I got the windows error
screen saying the application was unable to start, and it offers to
search for solutions. In the details button under that menu, I get
this output.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: LyX.exe
  Application Version:  0.0.0.0
  Application Timestamp:4ed164e8
  Fault Module Name:StackHash_1720
  Fault Module Version: 6.1.7601.17725
  Fault Module Timestamp:   4ec49b8f
  Exception Code:   c374
  Exception Offset: 000ce6c3
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:1033
  Additional Information 1: 1720
  Additional Information 2: 1720cb9f631ae481210b84b18afa15c7
  Additional Information 3: dfc4
  Additional Information 4: dfc4d69767f91a8b4b40b3d1618b1b1e

When I ran into this the first time, I thought it meant the LyX
windows installer had failed somehow, so I re-installed.  Several
times.

I've logged off and logged in again, and it appears that SOMETIMES LyX
can start, but usually the system does nothing, sometimes offering
that application has failed to start message with the APPCRASH
detail. But sometimes there's no visible response at all.  LyX does
not appear in task manager processes.

These are ordinary Win 7 systems, no special patches, with the
exception that I'm working on them with remote desktop, I don't think
there's anything unusual.

And I'm really surprised nobody else is seeing this trouble.


-- 
Paul E. Johnson
Professor, Political Science
1541 Lilac Lane, Room 504
University of Kansas


Win7 Lyx-2.0.2. Nobody but me gets rampant "Appcrash"

2012-02-18 Thread Paul Johnson
I installed LyX 2.0.2 on 5 lab machines that run Windows 7.  These
machines are accessed with remote desktop, that's the only
complication so far as I can see.

On several of them, after double-clicking LyX, I got the windows error
screen saying the application was unable to start, and it offers to
search for solutions. In the details button under that menu, I get
this output.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: LyX.exe
  Application Version:  0.0.0.0
  Application Timestamp:4ed164e8
  Fault Module Name:StackHash_1720
  Fault Module Version: 6.1.7601.17725
  Fault Module Timestamp:   4ec49b8f
  Exception Code:   c374
  Exception Offset: 000ce6c3
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:1033
  Additional Information 1: 1720
  Additional Information 2: 1720cb9f631ae481210b84b18afa15c7
  Additional Information 3: dfc4
  Additional Information 4: dfc4d69767f91a8b4b40b3d1618b1b1e

When I ran into this the first time, I thought it meant the LyX
windows installer had failed somehow, so I re-installed.  Several
times.

I've logged off and logged in again, and it appears that SOMETIMES LyX
can start, but usually the system does nothing, sometimes offering
that "application has failed to start" message with the APPCRASH
detail. But sometimes there's no visible response at all.  LyX does
not appear in task manager processes.

These are ordinary Win 7 systems, no special patches, with the
exception that I'm working on them with remote desktop, I don't think
there's anything unusual.

And I'm really surprised nobody else is seeing this trouble.


-- 
Paul E. Johnson
Professor, Political Science
1541 Lilac Lane, Room 504
University of Kansas