Trying Frndly tv

[sarai.bucciarelli]

Hi guys:

Well I'm on my 7 day trial of Frendly tv.

Testing on Apple TV and iPhone 13 pro Max. comparing it to the Directv Now
Stream app that I already have.

So Directv Now is more like a live cable subscription, allowing you to flip
between live tv channels. Its more user friendly than Frndly TV.

Frndly tv is usable. The guide is really hard to figure out, and you do not
know what channel is playing until you tap a show. Its also hard to tell
what day your on in the guide.

The on demand section is usable. Again, not knowing what channel your
playing until you click a show.

The DVR section is so far accessible. I was able to schedule a few shows to
record. The search feature is probably going to be how to access the
channels accessibly. Type in the name of the channel you want, click it from
the results then watch live button. Might be the easiest way to go here.

Customer service did respond to my email about accessibility improvements,
so that is a plus. The show names are readable with Voiceover.

I chose the $89.99 a year classic plan. Cheaper per year than the $8.99
monthly. I will decide by next Sunday if I want to keep it.

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RE: I am baffled with the accessibility team.

[kglists via MacVisionaries]

Hello.

 

I’d just like to point out that whilst I reside in the UK, I have a local 
telephone number for the Apple support team.  If I call that, my call will go 
to the USA and my number to them is a free local number.  So anyone who thinks 
that they can’t get apple Accessibility support look to find out if you can 
call them using a local number from your own country.

 

Thanks.

 

Kawal.

 

From: macvisionaries@googlegroups.com  On 
Behalf Of Anders Holmberg
Sent: Sunday, May 22, 2022 5:06 PM
To: 'Tim Kilburn' via MacVisionaries 
Subject: Re: I am baffled with the accessibility team.

 

Hi!

Since I am not in the u s I am not able to call the accessibility number.

So forget the support number.

Its when I do reports to the accessibil...@apple.com 
  I sometimes get very strange answers.

But as long they are aware of the issues its great.

/A





22 maj 2022 kl. 18:01 skrev Bill Gallik mailto:wfgal...@gmail.com> >:

 

I’m chiming in on this thread to offer some pointers.  I can honestly state 
that I’ve had very effective experiences with the assistance from the 
access-ability team.  These pointers follow:

First and foremost, make certain the technical support person you are working 
with is fully aware of the circumstance of your disability.  If you are totally 
blind with absolutely no useful vision, make sure that support person 
completely understands this.  Likewise, if you do have a degree of useful 
vision, make this clear as well.  I called in for a problem and when I made it 
clear that I have no useful vision at all I was immediately transferred to a 
different, quite knowledgeable and helpful technician (after being advised of 
the pending transfer of course).

Another pointer is to be prepared to offer detailed information concerning the 
issue you are calling about.  Have details regarding your platform (Mac, 
iPhone, iPad, etc.) and the current operating system installed on said platform.

Likewise, be sure to have detailed information for the component you are 
calling about.  Be able to offer a complete, but concise description of the 
problem.  Just for example, if you are having problems getting e-mail messages 
to your sister, the tech has no use for such information unless the problem 
occurs when trying to send e-mail to your sister only.  This does not mean you 
shouldn’t be friendly and personable, just don’t include excessive minutia in 
your conversation.  Odds are, whomever you wind up talking to is quite busy and 
wants to get your problem satisfactorily resolved as quickly as possible.  I 
know this because I worked in such a position for a number of years at Bell 
Labs.

And, as suggested by others in this thread, inform your tech support person if 
you are aware of others having similar issues.  As horrible as this might seem, 
it is possible that a given problem may not be a particularly high priority.  
Sad as this is to say, if it happens that you are the only one experiencing 
this problem resolving it may get placed on “the back burner.”  This is simply 
common sense; if there’s a problem popping up for 20% of users and the problem 
you are reporting is specific to you only would you really want resources spent 
to fix this “one user only” problem.  I certainly would not.

Finally, it is possible that the tech you are working with is not up to the 
challenge of resolving your problem.  Do not hesitate to make follow-up contact 
with the hope that a different, more engaged tech will be able to resolve it.
* * * * * * * * * * * *
- Bill from Ino, Wisconsin
- "If opportunity doesn't knock, build a door."
- Milton Berle

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Mac mail server settings disappeared. Help Please

['Ron' via MacVisionaries]

Hi there, I went to enter a App Specific Password into my Mac Mail  Gmail 
account server settings only to find they are no longer visable. In fact all 
the mail account server settings have gone except for  an Outlook account. They 
were visable 2 weeks ago as I updated the password on one of them and it was 
straight forward. Looking online
there seems to have been various problems similar over the years. I have been 
unable to find a way of resolving this problem. Does anyone have any idea’s? 
I am fairly new to computing , so any simple instructions would be appreciated. 
Many thanks in advance, Ron.

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Re: Mac mail server settings disappeared. Help Please

[Brad Snyder]

My suggestion is to go to System Preferences > Internet Accounts, and delete 
the account, or accounts, that are having an issue.  Then, recreate the 
account, and enter the necessary information.  

- Brad -



On May 29, 2022, at 05:16, 'Ron' via MacVisionaries 
 wrote:

Hi there, I went to enter a App Specific Password into my Mac Mail  Gmail 
account server settings only to find they are no longer visable. In fact all 
the mail account server settings have gone except for  an Outlook account. They 
were visable 2 weeks ago as I updated the password on one of them and it was 
straight forward. Looking online
there seems to have been various problems similar over the years. I have been 
unable to find a way of resolving this problem. Does anyone have any idea’s? 
I am fairly new to computing , so any simple instructions would be appreciated. 
Many thanks in advance, Ron.

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Mac mail server settings disappeared. Help Please

['Ron' via MacVisionaries]

Hi there, I went to enter a App Specific Password into my Mac Mail  Gmail 
account server settings only to find they are no longer visable. In fact all 
the mail account server settings have gone except for  an Outlook account. They 
were visable 2 weeks ago as I updated the password on one of them and it was 
straight forward. Looking online
there seems to have been various problems similar over the years. I have been 
unable to find a way of resolving this problem. Does anyone have any idea’s? 
I am fairly new to computing , so any simple instructions would be appreciated. 
Many thanks in advance, Ron.

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Re: dimmed

[Brad Snyder]

E.T. is correct.  This is exactly what you need to do.
My error for saying you needed to click the lock.  I was thinking you were in 
the Security and Privacy section of System Preferences.
That's what happens when I go through email quickly on my phone.

- Brad -



On May 28, 2022, at 17:08, 'E.T.' via MacVisionaries 
 wrote:

  There is no lock in that section. When an item is dimmed, it usually means 
you need to change another option. Look at the first option in that window and 
if its checked, that is why the other options are dimmed.

>From E.T.'s Keyboard...
"Those who make peaceful revolution impossible
will make violent revolution inevitable."
--John F. Kennedy
My e-Mail:
ancient.ali...@icloud.com

On 5/28/2022 2:37 PM, Lorie McCloud wrote:
> where? do I need to go to systemprefs?
>> On May 28, 2022, at 3:03 PM, Brad Snyder  wrote:
>> 
>> You need to click the lock in the bottom left corner of the screen, and 
>> enter your Max administrator password.
>> 
>> - Brad -
>> 
>> On May 28, 2022, at 14:51, Lorie McCloud  wrote:
>> 
>> I've been looking at the privacy settings in Apple mail on my Mac. when 
>> something is dimmed that appears to mean I can't interact with it. there's a 
>> box I'd like to check that's dimmed. how do I deal with that?
>> 
>> thanks.
>> Lorie
>> 
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