Hello All, I am cross-posting this to both the Mac Visionaries and v iPhone mailing list because I think the steps described below will apply to both the Windows and Mac versions of iTunes.
Today, in iTunes for Windows, I received a couple of download errors when attempting to update a couple of apps. The errors, effectively stated, that the download URLs were invalid. NOTE 1: I use Jaws 16 for Windows on this particular PC. I make extensive use of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store. The computer in this scenario does not have an actual touch screen. Summary: My solution was to cancel the download session, then right-mouse click on each of the problem apps which displayed a list of options including one to show the app in the App Store. Once there, I simply clicked the download button for the app at which point it downloaded properly. Upon checking for updates, again, the problem app was no longer listed. NOTE 2: The reason I update my apps via iTunes on a desktop is because, as of iOS 9.x, updated apps are no longer automatically copied from the iOS device to the computer during sync sessions. Steps: The scenario in iTunes for Windows goes something like the following: 1. Open iTunes and go to the Update apps section. A list/grid of all the apps that have updates available should be displayed. If not, then click the Check for Updates button. 2. Select Update All. 3. As the apps are successfully updated, they will be removed from the list/grid. 4. If there is an app that cannot be updated for various reasons, a dialog box will be displayed with a cursory explanation as to why the download failed. At this point you can attempt to resume the download, at which point it will be successful; if not, go to the next step. 5. If any of the apps fail to download, iTunes will be placed into pause mode. Your only option at this point will be to attempt to resume the download at which point failure will occur again. The only way to get out of this loop, at least, the only way I have discovered, is to close iTunes. 6. Re-open iTunes. You should immediately be returned to the most recently viewed area of the application. In this scenario, the Apps update area. 7. At this point your update list/grid will only contain the apps that have failed to update. Right-mouse click on each app. From the resulting Shortcut list, select "Show in iTunes Store". 8. Once the app is displayed in the iTunes Store, simply select the Download button. Upon successful download, the app will no longer appear in the Apps Update area of iTunes. Good Luck, Mark -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
