RE: weird issue with capitalone 365 and voiceover

2023-03-24 Thread sarai.bucciarelli
That is what I don’t get.

I have no idea how to resolve and their CSR won’t either. There is only one 
capitalone Mobile app, right?

 

From: macvisionaries@googlegroups.com  On 
Behalf Of minh Tam ha
Sent: Friday, March 24, 2023 1:00 PM
To: macvisionaries@googlegroups.com
Cc: viph...@googlegroups.com
Subject: Re: weird issue with capitalone 365 and voiceover

 

I also tried with my CapitalOne app with a few different transfers between 
accounts and I'm not experiencing this issue.

 

 

 

On Fri, Mar 24, 2023 at 11:55 AM Peter Logan mailto:pdlloga...@gmail.com> > wrote:

Works as expected for me.  I just did a test and no issues.  Have you deleted 
and reinstalled the app?

 

From: viph...@googlegroups.com <mailto:viph...@googlegroups.com>  
mailto:viph...@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Friday, March 24, 2023 7:25 AM
To: viph...@googlegroups.com <mailto:viph...@googlegroups.com> 
Cc: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> 
Subject: weird issue with capitalone 365 and voiceover

 

All:

I have an iPhone 13 Pro max running iOS 16.3.1.

Capitalone Mobile app version 5.109.1.

Issue is with Voiceover running, I cannot transfer money to and from an 
external account to any of my Capitalone accounts. If voiceover is off, a 
sighted person can select the external account and it works fine. Web site 
works fine. I’ve uninstalled and reinstalled the app. Tried screen recognition, 
etc.

Repro steps:

1.  Log in to Capitalone mobile app.
2.  Double tap an account from the list.
3.  Double tap transfer.
4.  On from account, double tap the external account at the end of the list 
under heading external accounts.
5.  When you are returned to the screen notice it chose the last account in 
the capitalone list.

 

 

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Minh Ha (She/Her/Hers)
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"All men dream, but not equally. Those who dream by night in the dusty recesses 
of their minds, wake in the day to find that it was vanity: but the dreamers of 
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Re: weird issue with capitalone 365 and voiceover

2023-03-24 Thread minh Tam ha
I also tried with my CapitalOne app with a few different transfers between
accounts and I'm not experiencing this issue.



On Fri, Mar 24, 2023 at 11:55 AM Peter Logan  wrote:

> Works as expected for me.  I just did a test and no issues.  Have you
> deleted and reinstalled the app?
>
>
>
> *From:* viph...@googlegroups.com  *On Behalf Of
> *sarai.bucciare...@gmail.com
> *Sent:* Friday, March 24, 2023 7:25 AM
> *To:* viph...@googlegroups.com
> *Cc:* macvisionaries@googlegroups.com
> *Subject:* weird issue with capitalone 365 and voiceover
>
>
>
> All:
>
> I have an iPhone 13 Pro max running iOS 16.3.1.
>
> Capitalone Mobile app version 5.109.1.
>
> Issue is with Voiceover running, I cannot transfer money to and from an
> external account to any of my Capitalone accounts. If voiceover is off, a
> sighted person can select the external account and it works fine. Web site
> works fine. I’ve uninstalled and reinstalled the app. Tried screen
> recognition, etc.
>
> Repro steps:
>
>1. Log in to Capitalone mobile app.
>2. Double tap an account from the list.
>3. Double tap transfer.
>4. On from account, double tap the external account at the end of the
>list under heading external accounts.
>5. When you are returned to the screen notice it chose the last
>account in the capitalone list.
>
>
>
>
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or
> if you feel that a member's post is inappropriate, please contact the
> owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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> You received this message because you are subscribed to the Google Groups
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> .
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> caraqu...@caraquinn.com
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> .
>


-- 
Minh Ha (She/Her/Hers)
minh.ha...@gmail.com

"All men dream, but not equally. Those who dream by night in the dusty
recesses of their minds, wake in the day to find that it was vanity: but
the dreamers of the day are dangerous men, for they may act on their dreams
with open eyes, to make them possible." T. E. Lawrence

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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

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mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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RE: weird issue with capitalone 365 and voiceover

2023-03-24 Thread Peter Logan
Works as expected for me.  I just did a test and no issues.  Have you deleted 
and reinstalled the app?

 

From: viph...@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Friday, March 24, 2023 7:25 AM
To: viph...@googlegroups.com
Cc: macvisionaries@googlegroups.com
Subject: weird issue with capitalone 365 and voiceover

 

All:

I have an iPhone 13 Pro max running iOS 16.3.1.

Capitalone Mobile app version 5.109.1.

Issue is with Voiceover running, I cannot transfer money to and from an 
external account to any of my Capitalone accounts. If voiceover is off, a 
sighted person can select the external account and it works fine. Web site 
works fine. I’ve uninstalled and reinstalled the app. Tried screen recognition, 
etc.

Repro steps:

1.  Log in to Capitalone mobile app.
2.  Double tap an account from the list.
3.  Double tap transfer.
4.  On from account, double tap the external account at the end of the list 
under heading external accounts.
5.  When you are returned to the screen notice it chose the last account in 
the capitalone list.

 

 

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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
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mk...@ucla.edu  . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com  
 
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 .

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