CapitalOne app issues

2021-12-10 Thread sarai.bucciarelli
Hi guys:

Is anyone having issues with the Capitalone iPhone app?

I cannot select an external account to transfer money. I can choose another
Capitalone 360 account but not my external bank account. Can anyone repro?

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CapitalOne App

2016-10-06 Thread Sarai Bucciarelli

Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

Hi guys:
Besure to download today’s version of the CapitalOne app! They fixed the bug 
with transferring money. Those guys are very responsive.

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Re: capitalone app

2016-09-26 Thread Sarai Bucciarelli
Thanks. 
> On Sep 24, 2016, at 2:40 AM, M. Taylor  wrote:
> 
> Hello Sarai,
> 
> I am not a CapitalOne 360 bank customer.  However, I can tell you that, 
> recently, they have made some major changes to their mobile online interface 
> that is affecting all of their iOS mobile apps.  
> 
> Based on my experience, I am confident that they are dedicated to making all 
> of their products accessible to those of us who are sight challenged.  
> 
> Having said this, I strongly recommend that you add your voice to the 
> proverbial accessibility chorus by:
> 
> 1.
> Informing them of your recent experience via the mobile app's feedback tool.
> 
> 2.
> Posting a review in the App Store, explaining your issue.
> 
> 3.
> Email your comments to soc...@capitalone.com.
> 
> 4.
> Contact them via social media.  I think the best Twitter account to use is 
> @AskCapitalOne.
> 
> Generally speaking, when I discover a VoiceOver bug/problem, I send feedback 
> via as many channels as possible.
> 
> Mark
> 
> -Original Message-
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Sarai Bucciarelli
> Sent: Friday, September 23, 2016 2:49 PM
> To: 'Chris Blouch' via MacVisionaries
> Subject: Re: capitalone app
> 
> The 360 bank is what I use. It has always worked before.
>> On Sep 23, 2016, at 4:28 PM, Scott Granados  wrote:
>> 
>> I know Mark has mentioned he’s a capital one bank user and may be able to 
>> provide some info here.  I’ve only used the credit card app which has had 
>> it’s accessibility issues addressed again thanks to mark and others writing 
>> in to raise the concern.
>> 
>> Maybe if he catches this thread he can offer some wisdom here.
>> 
>>> On Sep 23, 2016, at 12:09 PM, Sarai Bucciarelli 
>>>  wrote:
>>> 
>>> Hi:
>>> Has anyone figured out how to transfer money between accounts? As soon as I 
>>> double tap done, the app is completely unaccessible!
>>> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
>>> 
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>>> you can reach Cara at caraqu...@caraquinn.com
>>> 
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> 
> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
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> The following information

RE: capitalone app

2016-09-24 Thread M. Taylor
Hello Sarai,

I am not a CapitalOne 360 bank customer.  However, I can tell you that, 
recently, they have made some major changes to their mobile online interface 
that is affecting all of their iOS mobile apps.  

Based on my experience, I am confident that they are dedicated to making all of 
their products accessible to those of us who are sight challenged.  

Having said this, I strongly recommend that you add your voice to the 
proverbial accessibility chorus by:

1.
Informing them of your recent experience via the mobile app's feedback tool.

2.
Posting a review in the App Store, explaining your issue.

3.
Email your comments to soc...@capitalone.com.

4.
Contact them via social media.  I think the best Twitter account to use is 
@AskCapitalOne.

Generally speaking, when I discover a VoiceOver bug/problem, I send feedback 
via as many channels as possible.

Mark

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Sarai Bucciarelli
Sent: Friday, September 23, 2016 2:49 PM
To: 'Chris Blouch' via MacVisionaries
Subject: Re: capitalone app

The 360 bank is what I use. It has always worked before.
> On Sep 23, 2016, at 4:28 PM, Scott Granados  wrote:
> 
> I know Mark has mentioned he’s a capital one bank user and may be able to 
> provide some info here.  I’ve only used the credit card app which has had 
> it’s accessibility issues addressed again thanks to mark and others writing 
> in to raise the concern.
> 
> Maybe if he catches this thread he can offer some wisdom here.
> 
>> On Sep 23, 2016, at 12:09 PM, Sarai Bucciarelli 
>>  wrote:
>> 
>> Hi:
>> Has anyone figured out how to transfer money between accounts? As soon as I 
>> double tap done, the app is completely unaccessible!
>> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
>> 
>> -- 
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>> Visionaries list.
>> 
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>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
>> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
>> can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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> 
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Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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http

Re: capitalone app

2016-09-23 Thread Sarai Bucciarelli
The 360 bank is what I use. It has always worked before.
> On Sep 23, 2016, at 4:28 PM, Scott Granados  wrote:
> 
> I know Mark has mentioned he’s a capital one bank user and may be able to 
> provide some info here.  I’ve only used the credit card app which has had 
> it’s accessibility issues addressed again thanks to mark and others writing 
> in to raise the concern.
> 
> Maybe if he catches this thread he can offer some wisdom here.
> 
>> On Sep 23, 2016, at 12:09 PM, Sarai Bucciarelli 
>>  wrote:
>> 
>> Hi:
>> Has anyone figured out how to transfer money between accounts? As soon as I 
>> double tap done, the app is completely unaccessible!
>> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
>> 
>> -- 
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>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
>> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
>> can reach Cara at caraqu...@caraquinn.com
>> 
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> 
> -- 
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> list.
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Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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Re: capitalone app

2016-09-23 Thread Scott Granados
I know Mark has mentioned he’s a capital one bank user and may be able to 
provide some info here.  I’ve only used the credit card app which has had it’s 
accessibility issues addressed again thanks to mark and others writing in to 
raise the concern.

Maybe if he catches this thread he can offer some wisdom here.

> On Sep 23, 2016, at 12:09 PM, Sarai Bucciarelli  
> wrote:
> 
> Hi:
> Has anyone figured out how to transfer money between accounts? As soon as I 
> double tap done, the app is completely unaccessible!
> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
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> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
> can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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capitalone app

2016-09-23 Thread Sarai Bucciarelli
Hi:
Has anyone figured out how to transfer money between accounts? As soon as I 
double tap done, the app is completely unaccessible!
Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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Capitalone app transfering money

2016-09-22 Thread Sarai Bucciarelli
Hi guys:
Can anyone transfer money to and from accounts on the capitalone app? As soon 
as I hit the done button, VO stopps reading.
Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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