Maemo 5 on Nokia N900 had a downfall - please advise how to retrive data from the phone

2012-10-02 Thread Elena Panina

Hello, 

I decided to send an e-mail to Maemo developers as a last resort measure. 

Briefly, I have been a Nokia customer for more than 8 years with my recent 
phone N900 bought right after its release in Russia in January 2010. 
I have never experienced any problems with this phone until recently, when I 
went to the USA and switched on this phone - the touch screen immediately 
stopped working. Upon my return to Moscow, I called Nokia hot line, applied to 
local Moscow repair  maintenance centers (authorised by Nokia), however, the 
response that I got was that the problem is not about the touch screen, but 
about the operating system and they cannot do anything about it to return the 
phone to a normal working mode. 

The problem is that I have lost all the data - the address book, messages, 
notes, photos, everything. I have never made back ups for my Nokia phones. 

Can you please advise if there is at least a little chance to retrieve the data 
from the phone and if yes, how can it be done? 
Would be grateful for your response. 

Best regards,
Elena 

P.S. I am located in Moscow, you can reach me either via this e-mail or at my 
cell: + 7 903 961 20 94 (may be someone is based in Moscow as well?) 
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Re: Maemo 5 on Nokia N900 had a downfall - please advise how to retrive data from the phone

2012-10-02 Thread Daniil Ivanov
Hi Elena,

It would help to know exact answer from the support center. What did they
indicate as an exact problem? Does phone boot at all?  When you connect your
phone through cable to PC does it connect as Mass storage device or
anything like that? For the latter question indicate whether you use PCSuite
or not.

Thanks, Daniil

On Tue, Oct 2, 2012 at 11:05 AM, Elena Panina elena_p...@bk.ru wrote:
 Hello,

 I decided to send an e-mail to Maemo developers as a last resort measure.

 Briefly, I have been a Nokia customer for more than 8 years with my recent
 phone N900 bought right after its release in Russia in January 2010.
 I have never experienced any problems with this phone until recently, when I
 went to the USA and switched on this phone - the touch screen immediately
 stopped working. Upon my return to Moscow, I called Nokia hot line, applied
 to local Moscow repair  maintenance centers (authorised by Nokia), however,
 the response that I got was that the problem is not about the touch screen,
 but about the operating system and they cannot do anything about it to
 return the phone to a normal working mode.

 The problem is that I have lost all the data - the address book, messages,
 notes, photos, everything. I have never made back ups for my Nokia phones.

 Can you please advise if there is at least a little chance to retrieve the
 data from the phone and if yes, how can it be done?
 Would be grateful for your response.

 Best regards,
 Elena

 P.S. I am located in Moscow, you can reach me either via this e-mail or at
 my cell: + 7 903 961 20 94 (may be someone is based in Moscow as well?)

 

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Re: Maemo 5 on Nokia N900 had a downfall - please advise how to retrive data from the phone

2012-10-02 Thread Ивайло Димитров
 

Hi Elena,

I would recommend you to register at talk.maemo.org and/or join #maemo IRC on 
freenode.net. There are lots of helpful guys there with deep knowledge of Maemo 
5 (the operating system your device runs) internals and I am sure they will be 
able to help you if humanly possible. I recommend you to both register at 
talk.maemo.org and ask for help there and to join #maemo. The latter most 
probably will be the fastest way for you to recover your data (and your device).

http://talk.maemo.org
http://wiki.maemo.org/IRC#List_of_IRC_channels

Regards,
Ivo

  Оригинално писмо 
 От:  Elena Panina 
 Относно: Maemo 5 on Nokia N900 had a downfall - please advise how to retrive 
 data from the phone
 До: maemo-developers@maemo.org
 Изпратено на: Вторник, 2012, Октомври 2 12:05:48 EEST
 
 
 Hello, 
 
 I decided to send an e-mail to Maemo developers as
a last resort
measure. 
 
 Briefly, I have been a Nokia customer for more than 8 years with my recent 
 phone N900 bought right after its release in Russia in January 2010. 
 I have never experienced any problems with this phone until recently, when I 
 went to the USA and switched on this phone - the touch screen immediately 
 stopped working. Upon my return to Moscow, I called Nokia hot line, applied 
 to local Moscow repair amp; maintenance centers (authorised by Nokia), 
 however, the response that I got was that the problem is not about the touch 
 screen, but about the operating system and they cannot do anything about it 
 to return the phone to a normal working mode.

 
 The problem is that I
have lost all the data - the address book, messages, notes, photos, everything. 
I have never made back ups for my Nokia phones. 
 
 Can you please advise if there is at least a little chance
to retrieve
the data from the phone and if yes, how can it be done? 
 Would be grateful for your response. 
 
 Best regards,
 Elena 
 
 P.S. I am located in Moscow, you can reach me either via this e-mail or at my 
 cell: + 7 903 961 20 94 (may be someone is based in Moscow as well?) 
 
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