Re: [Mailman-Users] Emergency moderation of all list traffic is set to 'Yes'

2014-12-18 Thread Jay Ashworth
- Original Message -
> From: "Mark Sapiro" 
> On December 18, 2014 12:02:24 PM PST, "Xie, Wei" 
> wrote:

> >We have one customer to set " Emergency moderation of all list
> >traffic" to 'Yes', all posted messages are really held, but owners do not
> >receive moderation notices. Is this normal?
> 
> Yes. This is deliberate. It is felt that in an emergency moderation
> situation, owners don't want to be inundated with held message
> notices.

Or, in short, "it *says* emergency; don't expect it to act like everything's
normal".  :-)

Cheers,
-- jra
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Re: [Mailman-Users] Emergency moderation of all list traffic is set to 'Yes'

2014-12-18 Thread Mark Sapiro
On December 18, 2014 12:02:24 PM PST, "Xie, Wei"  wrote:
>
>We have one customer to set " Emergency moderation of all list traffic"
>to 'Yes', all posted messages are really held, but owners do not
>receive moderation notices. Is this normal?


Yes. This is deliberate.  It is felt that in an emergency moderation situation, 
owners don't want to be inundated with held message notices.


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Mark Sapiro 
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[Mailman-Users] Emergency moderation of all list traffic is set to 'Yes'

2014-12-18 Thread Xie, Wei
Mark,

When Emergency moderation of all list traffic is set to 'Yes', all posted 
messages should be held for moderation.  Should moderation notices be sent to 
all owners for moderation?

We have one customer to set " Emergency moderation of all list traffic" to 
'Yes', all posted messages are really held, but owners do not receive 
moderation notices. Is this normal?

Our mailman version is 2.18rc3.

Thanks,

Carl Xie
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Re: [Mailman-Users] Digest indexes

2014-12-18 Thread Peter Shute
> On 18 Dec 2014, at 7:22 pm, Stephen J. Turnbull  wrote:
> 
> Digest messages would actually be a better workflow for your users if
> the MUAs bothered to implement:
> 
>1.  Display digest messages in the summary as single messages.

Are there any MUAs that can do that?

>2.  If the user clicks on the digest message, it is opened as a
>folder, not as a message.

I don't understand what you mean there.

Peter Shute 
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Re: [Mailman-Users] Digest indexes

2014-12-18 Thread Stephen J. Turnbull
Peter Shute writes:

 > They create problems when they reply by constructing the reply by
 > hand with a different subject line, or by simply replying to the
 > digest email, with unchanged subject line and quoting the digest in
 > full. The only reason they use digest mode in the first place is
 > because they don't know how to create message rules to keep their
 > Inbox clear of list mail. 
 > 
 > You can probably tell I don't like digest mode at all. I'd rather
 > encourage people to learn how to use message rules.

Yes, it's a shame that to be a popular MUA you have to suck.  None of
the above are necessary concommittents of digest mode.  They happen
because things that the MUA could deal with with only a tiny bit of
thought on the part of the programmer are ignored in favor of tweaking
the gradients used on the buttons.

Digest messages would actually be a better workflow for your users if
the MUAs bothered to implement:

1.  Display digest messages in the summary as single messages.

2.  If the user clicks on the digest message, it is opened as a
folder, not as a message.

This is *such* a no-brainer, and it shouldn't be hard to do (as
implementing MUA features goes) since most MUAs already have to deal
with both mbox imports (very similar to "plain" digests) and MIME
structure.

Message rules OTOH are a serious cognitive burden, even on experienced
users.  At least for me, several of my "communities" overlap, and my
employer has turned into my most unruly source of "spam" (not to
mention the fact that a lot of *real* spam gets accepted by its
mailing lists!)  GMail's "filter mail like this" feature does a *very*
poor job of creating usable filters for them.  Especially, it doesn't
seem to know about how to determine that mail is forwarded through a
list (and so "mail like this" should use "List-ID" and "List-Post",
not "From" or "Subject")

If that's a common experience, it means that users need to learn how
"author" is defined (which, especially with DMARC From-munging and
Outlook's "on behalf of" mistreatment of Mailman mail, is often hardly
intuitive to the average user), how to properly specify list tags in
Subject, and so on.

I don't disagree with you that with current popular MUAs, you'd be
better off with your users learning how to use rules, but really,
digest mode *should* be a feature. :-(

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