Re: [Mailman-Users] Problem with AOL

2017-02-13 Thread Jayson Smith

Hi,

A while back, I was getting irregular AOL bounces. By that, I mean some 
messages would go through just fine, and some would bounce with the 
error "AOL will not accept delivery of this message." Very unhelpful, as 
you can see. Furthermore, if a message bounced, it was probably always 
going to bounce no matter what you did E.G. send a copy to that 
particular user rather than a mailing list, etc.


One of my mailing lists has one AOL user who finally got tired of *his* 
messages to the list being rejected by AOL. We did some investigating, 
and it turns out they have a whitelist program. I don't know the exact 
URL but can probably find it if you're interested.


Hope this helps,

Jayson

On 2/13/2017 10:45 PM, David Andrews wrote:
Does anyone know if AOL has changed its DMARC policies recently.  All 
of a sudden I am getting lots of AOL bounces, or maybe they have black 
listed us?  nfbnet.org


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[Mailman-Users] Moderating the full message body

2017-02-13 Thread Barco van Rhijn

I'm in need of more of the body text when moderating a message.

When new users post for the first time they often need moderation in the 
beginning while they settle in. After this users are left to post more 
freely while the community keeps a watchful eye.


I'm aware that if a message is held for moderation that I can:

 * View an excerpt of the body text
 * Forward the message on to myself (In a time consuming format where I
   have to open the message as an attachment for every message). This
   format is very unfriendly to work with if you process more than 10
   messages this way.

1. My question really is if it's possible to enable viewing the entire 
body in moderation.


Or

2. If it's possible to have messages that are forwarded (like a 
traditional message forward - on to the moderator).


Barco

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[Mailman-Users] Problem with AOL

2017-02-13 Thread David Andrews
Does anyone know if AOL has changed its DMARC policies recently.  All 
of a sudden I am getting lots of AOL bounces, or maybe they have 
black listed us?  nfbnet.org


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Re: [Mailman-Users] Mailman Spam Filters

2017-02-13 Thread Mark Sapiro
On 02/13/2017 01:01 PM, Barco van Rhijn wrote:
> Thanks for pointing out the fact that a pipe means or. I'm still quite
> new to regex but I'm learning quickly.


The '|' symbol has many names and meanings
. It is only a pipe in the
context of interprocess communication. It is not appropriate to refer to
it as 'pipe' in other contexts.


> I've reviewed the page you reference on custom handlers.
> 
> I've looked into the custom handler file and notice 'discard_pattern'
> after comment suggesting regex here >>
> 
> # the message if more than one matches, the precedence is DISCARD over
> # REJECT over HOLD.
> DISCARD = re.compile(r'discard_pattern', re.IGNORECASE)
> REJECT = re.compile(r'reject_pattern', re.IGNORECASE)
> HOLD = re.compile(r'hold_pattern', re.IGNORECASE)
> # And if the following regexp matches the Subject: header, the message will
> # be unconditionally accepted.
> ACCEPT = re.compile(r'accept_pattern', re.IGNORECASE)

> 1. Am I right in assuming that I can replace the text discard_pattern'
> with python formatted regex?

> 2. Can I have multiple Discard, Hold,
> Reject or Accept lines?


You really need to have an understanding of Python in order to turn that
example into a useful handler for your purpose. If I understand
correctly, you want to create regexp matches to be applied to the
message text and discard the message if the regexp matches.

To do that, you could replace lines 38 through 49 of that example with
something like

D1 = re.compile(r'\bbadword\b', re.IGNORECASE)
D2 = re.compile(r'\ba\s+bad\s+phrase\b', re.IGNORECASE)

and more D3, D4, etc. if you like

Then delete lines 52 through 59 and replace lines 64 through the end with

for cre in (
D1,
D2,
and as many more Dn as you've defined
):
if cre.search(payload):
Moderate.do_discard(mlist, msg)

Note that indentation in Python is significant. The above lines are
indented 12 spaces, 16 spaces and 20 spaces for the first, second
through sixth and seventh respectively.

That said, you really need to be comfortable with the tutorial at
 before you try to do this.

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Re: [Mailman-Users] Mailman Spam Filters

2017-02-13 Thread Barco van Rhijn
Thanks for pointing out the fact that a pipe means or. I'm still quite 
new to regex but I'm learning quickly.


I've reviewed the page you reference on custom handlers.

I've looked into the custom handler file and notice 'discard_pattern' 
after comment suggesting regex here >>


39 
 
# the message if more than one matches, the precedence is DISCARD over
40 
 
# REJECT over HOLD.
41 
 
DISCARD = re.compile(r'discard_pattern', re.IGNORECASE)
42 
 
REJECT = re.compile(r'reject_pattern', re.IGNORECASE)
43 
 
HOLD = re.compile(r'hold_pattern', re.IGNORECASE)
44 
 
# And if the following regexp matches the Subject: header, the message will
45 
 
# be unconditionally accepted.
46 
 
ACCEPT = re.compile(r'accept_pattern', re.IGNORECASE)
1. Am I right in assuming that I can replace the text discard_pattern' 
with python formatted regex? 2. Can I have multiple Discard, Hold, 
Reject or Accept lines?


Barco
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Re: [Mailman-Users] user being bounced from list?

2017-02-13 Thread Mark Sapiro
On 02/12/2017 02:05 PM, Adam Morris wrote:
> Hi Mark and all,
>
> Below is the attached bounce message.
> 
> I think the spam filter on the recipients end needs changing to add the
> mailing list but am not sure?


This is always problematic because ISPs won't tell you why they don't
like your mail because they consider that proprietary information.

There are a few things like DKIM signing your outgoing mail, publishing
SPF and ensuring full circle DNS that can help, but I see you already
are doing all those things correctly.

There is some info at , but I think you
have all that covered.

The fact that this only affects one of the user's 4 subscriptions makes
it seem that this is something in his own configuration at the ISP.
Things like having the list posting address and the listname-bounces
address in his address book (or spam whitelist if any) can help.

-- 
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Re: [Mailman-Users] user being bounced from list?

2017-02-13 Thread Adam Morris

Hi Mark and all,

Below is the attached bounce message.

I think the spam filter on the recipients end needs changing to add the 
mailing list but am not sure?



See below.


Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:


li...@sadamahmed.com

host mx01.mailcluster.com.au [2401:fc00:0:14::6]
SMTP error from remote mail server after end of data:
550 The content of this message looked like spam.

Reporting-MTA: dns; vmse02.mailcluster.com.au

Action: failed
Final-Recipient:
rfc822;li...@sadamahmed.com

Status: 5.0.0
Remote-MTA: dns; mx01.mailcluster.com.au
Diagnostic-Code: smtp; 550 The content of this message looked like spam.

Return-path:


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References:





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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Christina Endemann
ok, thanks!  We have (unfortunately?) outsourced the hosting of the mailing 
lists but I will forward that information. 

Thanks so much!

Viele Grüße,

Christina 

From: Mailman-Users  on 
behalf of Mark Sapiro 
Sent: Monday, February 13, 2017 5:12 PM
To: mailman-users@python.org
Subject: Re: [Mailman-Users] lacking notifications when mails are held for 
moderation

On 02/13/2017 06:57 AM, Matt Morgan wrote:
> On Mon, Feb 13, 2017 at 4:16 AM, Christina Endemann 
> wrote:
>
>> At least I don't have easy access to the logs, so I tested the
>> listname-owner@... address first, and in fact the mails could not be
>> delivered.
>> I got some "Diagnostic information for administrators" (Remote Server
>> returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found') and the advice
>> to contact my helpdesk.  So, does this e-mail address not exist, and our
>> ITs have to set up this e-mail address first?
>>
>
> That's what it sounds like, yes.
>
> But forgive me--just to be clear, did you literally type "listname-owner"
> or did you replace "listname" with the name of the list(s)?


Assuming the answer to Matt's question is that you did send to the
actual listname -owner address, the answer is your Mailman installation
is missing some pieces. Every Mailman list has 10 addresses associated
with it. They are the list's name @ the list's domain and 9 more with
-admin, -bounces, -confirm, -join, -leave, -owner, -request, -subscribe
and -unsubscribe appended to the listname. How mail to these addresses
is actually delivered depends on the particular MTA. Some configurations
use aliases such as the following example for the 'mailman' list on my
development server to deliver to mailman, but there are other methods.

# STANZA START: mailman
# CREATED: Wed Dec 28 19:56:24 2016
mailman: "|/var/MM/21/mail/mailman post mailman"
mailman-admin:   "|/var/MM/21/mail/mailman admin mailman"
mailman-bounces: "|/var/MM/21/mail/mailman bounces mailman"
mailman-confirm: "|/var/MM/21/mail/mailman confirm mailman"
mailman-join:"|/var/MM/21/mail/mailman join mailman"
mailman-leave:   "|/var/MM/21/mail/mailman leave mailman"
mailman-owner:   "|/var/MM/21/mail/mailman owner mailman"
mailman-request: "|/var/MM/21/mail/mailman request mailman"
mailman-subscribe:   "|/var/MM/21/mail/mailman subscribe mailman"
mailman-unsubscribe: "|/var/MM/21/mail/mailman unsubscribe mailman"
# STANZA END: mailman

Whoever is responsible for the Mailman installation on the server needs
to fix this.

--
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Christina Endemann
haha, no, that is fine. I am a beginner, so it is better to ask twice. :) And I 
am glad I can report I replaced it with the real list name, which I took from 
the bottom of the list's web page (and now please don't tell me I still used 
the wrong address).

If it is really the case that those e-mail addresses were never set up, I am 
surprised this can happen, but I took the lists over from someone else and 
cannot really say if anybody paid attention to this before.

I will contact my IT colleagues and will report back :)



Cheers, Christina




From: Matt Morgan 
Sent: Monday, February 13, 2017 3:57 PM
To: Christina Endemann
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] lacking notifications when mails are held for 
moderation

On Mon, Feb 13, 2017 at 4:16 AM, Christina Endemann 
> wrote:
At least I don't have easy access to the logs, so I tested the 
listname-owner@... address first, and in fact the mails could not be delivered.
I got some "Diagnostic information for administrators" (Remote Server returned 
'550 5.1.1 RESOLVER.ADR.RecipNotFound; not found') and the advice to contact my 
helpdesk.  So, does this e-mail address not exist, and our ITs have to set up 
this e-mail address first?

That's what it sounds like, yes.

But forgive me--just to be clear, did you literally type "listname-owner" or 
did you replace "listname" with the name of the list(s)?


-Original Message-
From: Mailman-Users 
[mailto:mailman-users-bounces+c.endemann=fsc@python.org]
 On Behalf Of Mark Sapiro
Sent: Montag, 13. Februar 2017 09:47
To: mailman-users@python.org
Subject: Re: [Mailman-Users] lacking notifications when mails are held for 
moderation

On 02/13/2017 12:11 AM, Christina Endemann wrote:
>
> Is there something else I can do about this?


If you have access to the logs on the Mailman server you should see the
following:

In Mailman's vette log there will be and entry of the form

Timestamp (pid) listname post from u...@example.com 
held,
message-id=<...>: reason

Note the timestamp

in Mailman's smtp log within a few seconds after the vette log timestamp there 
will be 3 messages similar to:

Timestamp (pid) 
>
 smtp to listname for 1 recips, completed in ...

The first of these is the held message notice to the poster assumind the lists 
respond_to_post_requests is Yes. Otherwise there will be only the next ones.

The second is like the first except the nn in mailman.nn.tt will be the 
first nn +1. This is the admin notice sent to the listname-owner address. The 
third is like the second except it is the resend from listname-owner to the 
owner and moderator addresses and the '1 recips'
will be the total number of owners and moderators.

Then look in the system mail log at the time of these timestamps to see if 
these messages were delivered.

Also, whether or not you have access to the logs, try sending an ordinary email 
to the listname-owner@... address and see what happens.
It should be delivered to you, but it might bounce which will be the problem.

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for gamblers,
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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Mark Sapiro
On 02/13/2017 06:57 AM, Matt Morgan wrote:
> On Mon, Feb 13, 2017 at 4:16 AM, Christina Endemann 
> wrote:
> 
>> At least I don't have easy access to the logs, so I tested the
>> listname-owner@... address first, and in fact the mails could not be
>> delivered.
>> I got some "Diagnostic information for administrators" (Remote Server
>> returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found') and the advice
>> to contact my helpdesk.  So, does this e-mail address not exist, and our
>> ITs have to set up this e-mail address first?
>>
> 
> That's what it sounds like, yes.
> 
> But forgive me--just to be clear, did you literally type "listname-owner"
> or did you replace "listname" with the name of the list(s)?


Assuming the answer to Matt's question is that you did send to the
actual listname -owner address, the answer is your Mailman installation
is missing some pieces. Every Mailman list has 10 addresses associated
with it. They are the list's name @ the list's domain and 9 more with
-admin, -bounces, -confirm, -join, -leave, -owner, -request, -subscribe
and -unsubscribe appended to the listname. How mail to these addresses
is actually delivered depends on the particular MTA. Some configurations
use aliases such as the following example for the 'mailman' list on my
development server to deliver to mailman, but there are other methods.

# STANZA START: mailman
# CREATED: Wed Dec 28 19:56:24 2016
mailman: "|/var/MM/21/mail/mailman post mailman"
mailman-admin:   "|/var/MM/21/mail/mailman admin mailman"
mailman-bounces: "|/var/MM/21/mail/mailman bounces mailman"
mailman-confirm: "|/var/MM/21/mail/mailman confirm mailman"
mailman-join:"|/var/MM/21/mail/mailman join mailman"
mailman-leave:   "|/var/MM/21/mail/mailman leave mailman"
mailman-owner:   "|/var/MM/21/mail/mailman owner mailman"
mailman-request: "|/var/MM/21/mail/mailman request mailman"
mailman-subscribe:   "|/var/MM/21/mail/mailman subscribe mailman"
mailman-unsubscribe: "|/var/MM/21/mail/mailman unsubscribe mailman"
# STANZA END: mailman

Whoever is responsible for the Mailman installation on the server needs
to fix this.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Matt Morgan
On Mon, Feb 13, 2017 at 4:16 AM, Christina Endemann 
wrote:

> At least I don't have easy access to the logs, so I tested the
> listname-owner@... address first, and in fact the mails could not be
> delivered.
> I got some "Diagnostic information for administrators" (Remote Server
> returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found') and the advice
> to contact my helpdesk.  So, does this e-mail address not exist, and our
> ITs have to set up this e-mail address first?
>

That's what it sounds like, yes.

But forgive me--just to be clear, did you literally type "listname-owner"
or did you replace "listname" with the name of the list(s)?


-Original Message-

> From: Mailman-Users [mailto:mailman-users-bounces+c.endemann=
> fsc@python.org] On Behalf Of Mark Sapiro
> Sent: Montag, 13. Februar 2017 09:47
> To: mailman-users@python.org
> Subject: Re: [Mailman-Users] lacking notifications when mails are held for
> moderation
>
> On 02/13/2017 12:11 AM, Christina Endemann wrote:
> >
> > Is there something else I can do about this?
>
>
> If you have access to the logs on the Mailman server you should see the
> following:
>
> In Mailman's vette log there will be and entry of the form
>
> Timestamp (pid) listname post from u...@example.com held,
> message-id=<...>: reason
>
> Note the timestamp
>
> in Mailman's smtp log within a few seconds after the vette log timestamp
> there will be 3 messages similar to:
>
> Timestamp (pid)  smtp to
> listname for 1 recips, completed in ...
>
> The first of these is the held message notice to the poster assumind the
> lists respond_to_post_requests is Yes. Otherwise there will be only the
> next ones.
>
> The second is like the first except the nn in mailman.nn.tt will
> be the first nn +1. This is the admin notice sent to the listname-owner
> address. The third is like the second except it is the resend from
> listname-owner to the owner and moderator addresses and the '1 recips'
> will be the total number of owners and moderators.
>
> Then look in the system mail log at the time of these timestamps to see if
> these messages were delivered.
>
> Also, whether or not you have access to the logs, try sending an ordinary
> email to the listname-owner@... address and see what happens.
> It should be delivered to you, but it might bounce which will be the
> problem.
>
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy:
> http://wiki.list.org/x/QIA9 Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe: https://mail.python.org/mailman/options/mailman-users/
> c.endemann%40fsc.org
> --
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> https://mail.python.org/mailman/listinfo/mailman-users
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> mailman-users%40python.org/
> Unsubscribe: https://mail.python.org/mailman/options/mailman-users/
> minxmertzmomo%40gmail.com
>
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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Christina Endemann
At least I don't have easy access to the logs, so I tested the 
listname-owner@... address first, and in fact the mails could not be delivered.
I got some "Diagnostic information for administrators" (Remote Server returned 
'550 5.1.1 RESOLVER.ADR.RecipNotFound; not found') and the advice to contact my 
helpdesk.  So, does this e-mail address not exist, and our ITs have to set up 
this e-mail address first? 

Christina



-Original Message-
From: Mailman-Users 
[mailto:mailman-users-bounces+c.endemann=fsc@python.org] On Behalf Of Mark 
Sapiro
Sent: Montag, 13. Februar 2017 09:47
To: mailman-users@python.org
Subject: Re: [Mailman-Users] lacking notifications when mails are held for 
moderation

On 02/13/2017 12:11 AM, Christina Endemann wrote:
> 
> Is there something else I can do about this? 


If you have access to the logs on the Mailman server you should see the
following:

In Mailman's vette log there will be and entry of the form

Timestamp (pid) listname post from u...@example.com held,
message-id=<...>: reason

Note the timestamp

in Mailman's smtp log within a few seconds after the vette log timestamp there 
will be 3 messages similar to:

Timestamp (pid)  smtp to 
listname for 1 recips, completed in ...

The first of these is the held message notice to the poster assumind the lists 
respond_to_post_requests is Yes. Otherwise there will be only the next ones.

The second is like the first except the nn in mailman.nn.tt will be the 
first nn +1. This is the admin notice sent to the listname-owner address. The 
third is like the second except it is the resend from listname-owner to the 
owner and moderator addresses and the '1 recips'
will be the total number of owners and moderators.

Then look in the system mail log at the time of these timestamps to see if 
these messages were delivered.

Also, whether or not you have access to the logs, try sending an ordinary email 
to the listname-owner@... address and see what happens.
It should be delivered to you, but it might bounce which will be the problem.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
--
Mailman-Users mailing list Mailman-Users@python.org 
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: 
http://wiki.list.org/x/QIA9 Searchable Archives: 
http://www.mail-archive.com/mailman-users%40python.org/
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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Mark Sapiro
On 02/13/2017 12:11 AM, Christina Endemann wrote:
> 
> Is there something else I can do about this? 


If you have access to the logs on the Mailman server you should see the
following:

In Mailman's vette log there will be and entry of the form

Timestamp (pid) listname post from u...@example.com held,
message-id=<...>: reason

Note the timestamp

in Mailman's smtp log within a few seconds after the vette log timestamp
there will be 3 messages similar to:

Timestamp (pid)  smtp
to listname for 1 recips, completed in ...

The first of these is the held message notice to the poster assumind the
lists respond_to_post_requests is Yes. Otherwise there will be only the
next ones.

The second is like the first except the nn in mailman.nn.tt will
be the first nn +1. This is the admin notice sent to the listname-owner
address. The third is like the second except it is the resend from
listname-owner to the owner and moderator addresses and the '1 recips'
will be the total number of owners and moderators.

Then look in the system mail log at the time of these timestamps to see
if these messages were delivered.

Also, whether or not you have access to the logs, try sending an
ordinary email to the listname-owner@... address and see what happens.
It should be delivered to you, but it might bounce which will be the
problem.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
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Re: [Mailman-Users] lacking notifications when mails are held for moderation

2017-02-13 Thread Christina Endemann
Good morning all, 

And first of all thanks for the quick answers! 

> Do you get the daily summary of messages held?
No, I don't 

> Look at the list admin General Options page in the Notifications section. Is 
> admin_immed_notify set to Yes. If not, set it. If so, the notices might be 
> filtered by you or your ISP as spam - check your spam/junk/bulk folder.

admin_immed_notify is set to Yes. Nothing in the spam box, neither in the one 
of my e-mail client nor in the organization's (is that the ISP? Sorry for being 
ignorant).

> You might also check to see that your email address is in the "list 
> administrator email addresses", in the General Options.
 Yes, it is listed. 

Is there something else I can do about this? 

Kind regards, 

Christina



-Original Message-
From: Adam Goldberg [mailto:a...@agp-llc.com] 
Sent: Freitag, 10. Februar 2017 17:20
To: Mark Sapiro ; mailman-users@python.org; Christina 
Endemann 
Subject: RE: [Mailman-Users] lacking notifications when mails are held for 
moderation

You might also check to see that your email address is in the "list 
administrator email addresses", in the General Options.


Adam Goldberg
AGP, LLC
+1-202-507-9900

-Original Message-
From: Mailman-Users [mailto:mailman-users-bounces+adam=agp-llc@python.org] 
On Behalf Of Mark Sapiro
Sent: Friday, February 10, 2017 11:13 AM
To: mailman-users@python.org
Subject: Re: [Mailman-Users] lacking notifications when mails are held for 
moderation

On 02/10/2017 02:46 AM, Christina Endemann wrote:
> 
> My problem is, I do not receive notifications when a subscriber sends a 
> message that is held for moderation (e.g. due to the size of the message, 
> number of recipients). Do I need to switch that on somewhere? I have not 
> found a place to do that yet.


Do you get the daily summary of messages held?

Look at the list admin General Options page in the Notifications section. Is 
admin_immed_notify set to Yes. If not, set it. If so, the notices might be 
filtered by you or your ISP as spam - check your spam/junk/bulk folder.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
--
Mailman-Users mailing list Mailman-Users@python.org 
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: 
http://wiki.list.org/x/QIA9 Searchable Archives: 
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