Re: [Mailman-Users] Change of member address via web fails

[Kaja Podlaska Christiansen]

Nancy Shoemaker wrote



I'm one of those who does not have access to the command line utilities (Mailman
installed on shared hosting via control panel).



Our list admins (we have about 500 lists and 300 admins) are in the same
situation: they do not have access to the Mailman server and command line
scripts, and thus must administer lists via web.

Although I am a site admin and could help by running clone_member script,
I'd much prefer that this task is left to list admins.

The link provided by Mark Sapiro:

  Feature Request: Admin change subscriber's e-mail
  https://bugs.launchpad.net/mailman/+bug/266809

shows that the issue is not a new one, so I am looking forward to this
feature in Mailman 3. Last but least: big thank you to Mailman developers
for a great system; we've been running it since 1999!


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Cand. scient.  Finlandsgade 2
Phone: +45 8715 6226   8200 Aarhus N - Denmark

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Re: [Mailman-Users] Change of member address via web fails

[Jan Steinman]

> Nancy Shoemaker wrote:
>> 
>> (thanks, for example, for the 
>> mailman-subscribers.py script!)

Speaking of "mailman-subscribers.py", some time ago, Mark, you sent me a lovely 
patch that would print subscribers as:

Firstname Lastname 

I don't know when that quit working, but probably some automagic OS update 
wiped it out somewhere along the way.

At the time, I thought it was going to go back into the main distribution. 
Would it be possible to have it re-integrated into Mailman?

I can probably dig up the original correspondence and patch if that would be 
helpful.


A man had severe pain in his scrotum. The doctor recommended surgical removal 
of the man's testicles...which he agreed to. After all the pain was so intense 
that it was worth it — if this would 'fix it'. So the operation took place, and 
sure enough the man had no more pain. A few months later, he walked into a 
store and saw his favorite kind of jeans on sale. He was ready to buy a few 
pair when the salesman remarked "Those are some good looking jeans. But the way 
they are built will give you a severe pain in the balls. I don't recommend 
them." -- Marie Russell
 Jan Steinman, EcoReality Co-op 




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Re: [Mailman-Users] Change of member address via web fails

[Mark Sapiro]

Nancy Shoemaker wrote:
>
>I'm one of those who does not have access to the 
>command line utilities (Mailman installed on shared hosting via 
>control panel).  While I know it's possible to automate the web 
>interface in a variety of ways (thanks, for example, for the 
>mailman-subscribers.py script!) that just seems awkward to me -- and 
>automating this particular issue (with an unsubscribe/subscribe) has 
>side effects as noted in this thread from 2004:
>
>http://www.mail-archive.com/mailman-users@python.org/msg23670.html


Also, see this feature request from 2005
. It is unlikely that
this will be implemented in Mailman 2.1.

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Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Change of member address via web fails

[Nancy Shoemaker]

On Feb 4, 2012, at 11:48 AM, Mark Sapiro wrote:
>
> When you change a member's address in this way, a confirmation request
> is sent to the new address, and the address is not changed until the
> user confirms.
>
> Even as list admin, you cannot change a member's address from the web
> without user confirmation.
>
> The way to change a member's address without confirmation is via the
> Mailman command line tool bin/clone_member.


First:  immense thanks to everyone on the Mailman team -- it's been 
an invaluable tool for many small organizations that I support.


On the other hand, I'm one of those who does not have access to the 
command line utilities (Mailman installed on shared hosting via 
control panel).  While I know it's possible to automate the web 
interface in a variety of ways (thanks, for example, for the 
mailman-subscribers.py script!) that just seems awkward to me -- and 
automating this particular issue (with an unsubscribe/subscribe) has 
side effects as noted in this thread from 2004:


http://www.mail-archive.com/mailman-users@python.org/msg23670.html


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Re: [Mailman-Users] Change of member address via web fails

[Mark Sapiro]

Richard Damon wrote:

>I think another issue is that if the user replies with an HTML formatted
>message, I don't think the processor will necessarily be able to parse
>it.


This should not be an issue.

The format of the message body, e.g. non-MIME plain text, MIME
text/plain, MIME text/html, MIME multipart and even its content is
irrelevant.

If VERP_CONFIRMATIONS is No which is the default, the confirmation
request is

From: listname-requ...@example.com

with

Subject: confirm CONFIRMATION_TOKEN

Whatever the content of the reply, the user's MUA should address it

To: listname-requ...@example.com

with the same subject possibly preceded by Re: or similar as in

Subject: Re: confirm CONFIRMATION_TOKEN

The request processor is clever enough to remove the first 'word' from
the subject if it's not a recognized command, and it also decodes RFC
2047 encoded subjects so the confirmation should succeed unless the
subject gets more that one word prepended to it.

If VERP_CONFIRMATIONS is set to Yes in mm_cfg.py, the confirmation
request is

From: listname-confirm+confirmation_to...@example.com

with

Subject: Your confirmation is required to join the LISTNAME mailing list

or its i18n translation and any reply

To: listname-confirm+confirmation_to...@example.com

will succeed.


-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Change of member address via web fails

[Richard Damon]

On 2/4/12 12:27 PM, Adam McGreggor wrote:
> On Sat, Feb 04, 2012 at 12:11:24PM -0500, Rob McLear wrote:
>> just amazing how many users won't even bother to click a
>> confirmation link to finalize an address update!
> Spam-trapping may, partially, be to blame.
>
I think another issue is that if the user replies with an HTML formatted
message, I don't think the processor will necessarily be able to parse
it. With the growth of Web Email clients and just the over all growth of
HTML formatted mail, this is getting more common. The confirmation
message, as I remember, talks of "just hitting reply" as the simplest
way to confirm, with the web link as a backup. I am tempted to rewrite
the message to ask them to click the link first, and save the reply
option as a backup if they can't follow a link.

-- 
Richard Damon

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Re: [Mailman-Users] Change of member address via web fails

[Adam McGreggor]

On Sat, Feb 04, 2012 at 12:11:24PM -0500, Rob McLear wrote:
> just amazing how many users won't even bother to click a
> confirmation link to finalize an address update!

Spam-trapping may, partially, be to blame.

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 While the first two are more pleasant, the third is by far the more certain."
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Re: [Mailman-Users] Change of member address via web fails

[Rob McLear]

Yes, becoming familiar with the command line functions (particularly 
find_member, add_members, remove_members, and clone_member) has made life so 
much easier. I used to do everything via the web interface and it is just 
amazing how many users won't even bother to click a confirmation link to 
finalize an address update!

-Rob

On Feb 4, 2012, at 11:48 AM, Mark Sapiro wrote:

> Kaja Podlaska Christiansen wrote:
> 
>> I have tried the following:
>> 
>> - as a list admin, go to the administrative interface -> Membership List
>> - click on the email address to be changed
>> - enter new address (twice) and submit 'Change My Address...'
>> - click 'Submit My Changes'
>> 
>> However, the email address remains unchanged... I'm running Mailman 2.1.14.
> 
> 
> When you change a member's address in this way, a confirmation request
> is sent to the new address, and the address is not changed until the
> user confirms.
> 
> Even as list admin, you cannot change a member's address from the web
> without user confirmation.
> 
> The way to change a member's address without confirmation is via the
> Mailman command line tool bin/clone_member.
> 
> -- 
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> 
> --
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> http://mail.python.org/mailman/options/mailman-users/pennguin%40mac.com

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Re: [Mailman-Users] Change of member address via web fails

[Mark Sapiro]

Kaja Podlaska Christiansen wrote:

>I have tried the following:
>
>- as a list admin, go to the administrative interface -> Membership List
>- click on the email address to be changed
>- enter new address (twice) and submit 'Change My Address...'
>- click 'Submit My Changes'
>
>However, the email address remains unchanged... I'm running Mailman 2.1.14.


When you change a member's address in this way, a confirmation request
is sent to the new address, and the address is not changed until the
user confirms.

Even as list admin, you cannot change a member's address from the web
without user confirmation.

The way to change a member's address without confirmation is via the
Mailman command line tool bin/clone_member.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Change of member address via web fails

[Richard Damon]

On 2/3/12 7:11 AM, Kaja Podlaska Christiansen wrote:
>
> Hi,
>
> How to change the email address of a list member via web?
> I have tried the following:
>
> - as a list admin, go to the administrative interface -> Membership List
> - click on the email address to be changed
> - enter new address (twice) and submit 'Change My Address...'
> - click 'Submit My Changes'
>
> However, the email address remains unchanged... I'm running Mailman
> 2.1.14.
>
> Thanks,
> Kaja
>
> -- 
> Kaja Podlaska Christiansen AU IT
> SystemadministratorAarhus University
> Cand. scient.  Finlandsgade 2
> Phone: +45 8715 6226   8200 Aarhus N - Denmark
The list is sending a confirmation message to the new address, and
unless and until the subscriber acknowledges the change it will not
happen. There may be a way in the settings to turn this off, but it is a
good feature to prevent you from accidentally (or on purpose) spamming
an address that doesn't want the emails.

-- 
Richard Damon

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[Mailman-Users] Change of member address via web fails

[Kaja Podlaska Christiansen]

Hi,

How to change the email address of a list member via web?
I have tried the following:

- as a list admin, go to the administrative interface -> Membership List
- click on the email address to be changed
- enter new address (twice) and submit 'Change My Address...'
- click 'Submit My Changes'

However, the email address remains unchanged... I'm running Mailman 2.1.14.

Thanks,
Kaja

--
Kaja Podlaska Christiansen AU IT
SystemadministratorAarhus University
Cand. scient.  Finlandsgade 2
Phone: +45 8715 6226   8200 Aarhus N - Denmark

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