Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2007-01-05 Thread Barry Warsaw
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On Dec 16, 2006, at 1:05 PM, Brad Knowles wrote:

 Now, how much you might want to take from this and incorporate into  
 the pages at list.org/gnu.org, I would say that would be up to you.  
 If there are any other changes you'd like made to the listinfo  
 pages, you're welcome to let me know and I'll be glad to make those  
 for you -- if you like.

Brad, sorry for the delay in responding.  Thanks for all the updates  
here.  As far as what I'll add to the static web pages, well,  
probably not much.  I really want to move more content into the wiki  
and less in the static pages, so as that happens I'll definitely keep  
this info in mind.

Thanks!
- -Barry

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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-18 Thread Carl Zwanzig
In a flurry of recycled electrons, Brad Knowles wrote:

 Well, I updated the listinfo page for mailman-users in three places. 
 The first paragraph now reads:
 
   This mailing list is for users and other parties interested
   in the Mailman mailing list management system, as provided
   for download via the resources shown at
   http://www.list.org/download.html. There is a separate
   mailing list for people interested in discussion about
   development of the system - mailman-developers.

Brad- I like those descriptions, although I might further clarify that
uesrs doesn't mean people sending mail through mailman, it means
people installing/managing/troubleshooting mailman.

Also, could we use a short faq page that lists some common search terms 
and their local format/style? This would cover things like the space 
in MAC OS.

z!

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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-18 Thread Brad Knowles
At 9:38 AM -0800 12/18/06, Carl Zwanzig wrote:

  Brad- I like those descriptions, although I might further clarify that
  uesrs doesn't mean people sending mail through mailman, it means
  people installing/managing/troubleshooting mailman.

Good point.  I'll make that change.

  Also, could we use a short faq page that lists some common search terms
  and their local format/style? This would cover things like the space
  in MAC OS.

Also a good idea.  Do you want to get something started, and then let 
others fill in/correct as necessary?

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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-16 Thread Brad Knowles
At 11:46 PM -0500 12/15/06, Barry Warsaw wrote:

  There's two places where the mailing lists are described.  One place
  is on the web pages at list.org (and mirrored at gnu.org), and one is
  within the Mailman listinfo description itself.  Only Barry can
  change the description at list.org/gnu.org, but I will go in and
  update the listinfo description.

  What kind of changes are you looking for?  Do you have specific text
  you'd like to change the online pages to use?

Well, I updated the listinfo page for mailman-users in three places. 
The first paragraph now reads:

This mailing list is for users and other parties interested
in the Mailman mailing list management system, as provided
for download via the resources shown at
http://www.list.org/download.html. There is a separate
mailing list for people interested in discussion about
development of the system - mailman-developers.

In particular, I added the reference to which version of the Mailman 
code we're talking about.  I then added another paragraph, which 
reads:

Unofficially, we will try to provide what support we can
for versions of Mailman that come from other sources
(e.g., vendor-provided binary packages, vendor-provided
pre-installed software, etc...), but there will be a
limit to the level of support that we can provide for
versions of Mailman other than those which were built
directly from code downloaded directly from the
resources shown at http://www.list.org/download.html.

The idea being to make it clear to people that we will do as much as 
we can to support Mailman regardless of where they got the software 
and what modifications may have been made to it by the vendor, but to 
also recognize that there will be limitations to the level of support 
that we can provide for these versions.  Oh, and to reinforce which 
version of Mailman we're talking about being the one that we 
officially support here.

Finally, I added another paragraph, which reads:

PLEASE MAKE SURE THAT YOU HAVE READ ALL THE RELEVANT
FAQ ENTRIES, ARCHIVE MESSAGES, ETC... BEFORE POSTING
ANY QUESTIONS TO THE LIST -- ESPECIALLY IF YOU HAVE
ANY QUESTIONS REGARDING A VERSION OF MAILMAN THAT
COMES FROM AN ALTERNATIVE SOURCE.

And yes, I went out of my way to make sure that this paragraph was in 
ALL CAPS.  For the benefit of the whole Mailman community, I think 
it's really important to remind people that they are responsible for 
reading all the FAQ entries, archive messages, etc... that might be 
relevant to their question.  This is doubly true for versions of 
Mailman that come from other sources.


Now, how much you might want to take from this and incorporate into 
the pages at list.org/gnu.org, I would say that would be up to you. 
If there are any other changes you'd like made to the listinfo pages, 
you're welcome to let me know and I'll be glad to make those for you 
-- if you like.

-- 
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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-15 Thread Pierre Igot

On 06-12-14, at 22:40, Brad Knowles wrote:

 At 10:59 PM -0400 12/13/06, Pierre Igot wrote:

  http://www.python.org/cgi-bin/faqw-mm.py? 
 req=showfile=faq01.021.htp

  I am aware of this page and checked it before sending my request for
  help. The page didn't provide any information that addressed my
  issue, as far as I could tell.

 Okay, I split the MacOS X and MacOS X Server stuff into two  
 separate FAQ entries.  1.21 now talks about using the Mailman- 
 standard version of the software, while 1.29 now talks about the  
 Apple-provided version of the software.

 Please see http://www.python.org/cgi-bin/faqw-mm.py? 
 req=showfile=faq01.021.htp and http://www.python.org/cgi-bin/ 
 faqw-mm.py?req=showfile=faq01.029.htp, respectively.

 If there are any further clarifications or other things you'd like  
 to add to these subjects, please feel free to edit the FAQ Wizard  
 entry itself, and/or discuss that subject on this list.

IMPORTANT: Please note that the correct spelling for Mac OS X and Mac  
OS X Server is with a space between the Mac and the OS.

I think part of the problem here stems from the very name of this  
list. It's called mailman-users. I am a mailman user. So I feel  
that this is the right list for me to get help about using Mailman.  
There is nothing in the list description that warns users of non- 
standard Mailman distributions away from the list. On the contrary,  
this description puts the emphasis on users vs. developers. So  
naturally mailman users such as myself feel that it's the natural  
place to go and ask questions:

---
This mailing list is for users and other parties interested in the  
Mailman mailing list management system. There is a separate mailing  
list for people interested in discussion about development of the  
system - mailman-developers.
---
(http://mail.python.org/mailman/listinfo/mailman-users]

That said, I am in full agreement that the FAQ needs to be read  
first, and your updates are important--as long as you spell Mac OS  
X properly. Otherwise, Mac OS X users might not even find the  
relevant section :).

Pierre


--
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www.cprp.ca
902-837-7391

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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-15 Thread Brad Knowles
At 8:53 AM -0400 12/15/06, Pierre Igot wrote:

  IMPORTANT: Please note that the correct spelling for Mac OS X and
  Mac OS X Server is with a space between the Mac and the OS.

Those of us who have a long history with Mac OS (like, back to the 
days of the single floppy disk Mac Plus) will tend to have problems 
with this particular spelling issue.

That said, I will make an effort to find and correct all entries 
where this is misspelled.  I probably wrote most of them, so I have 
the responsibility to make sure that they are correct.

  I think part of the problem here stems from the very name of this list.
  It's called mailman-users. I am a mailman user. So I feel that this
  is the right list for me to get help about using Mailman. There is
  nothing in the list description that warns users of non-standard
  Mailman distributions away from the list. On the contrary, this
  description puts the emphasis on users vs. developers. So naturally
  mailman users such as myself feel that it's the natural place to go
  and ask questions:

There's two places where the mailing lists are described.  One place 
is on the web pages at list.org (and mirrored at gnu.org), and one is 
within the Mailman listinfo description itself.  Only Barry can 
change the description at list.org/gnu.org, but I will go in and 
update the listinfo description.

  That said, I am in full agreement that the FAQ needs to be read first,
  and your updates are important--as long as you spell Mac OS X
  properly. Otherwise, Mac OS X users might not even find the relevant
  section :).

Not a problem.

-- 
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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-15 Thread Brad Knowles
At 8:40 PM -0600 12/15/06, Brad Knowles wrote:

  That said, I will make an effort to find and correct all entries
  where this is misspelled.  I probably wrote most of them, so I have
  the responsibility to make sure that they are correct.

Found and corrected, in a surprising number of places.

  There's two places where the mailing lists are described.  One place
  is on the web pages at list.org (and mirrored at gnu.org), and one is
  within the Mailman listinfo description itself.  Only Barry can
  change the description at list.org/gnu.org, but I will go in and
  update the listinfo description.

I corrected the listinfo description at 
http://mail.python.org/mailman/listinfo/mailman-users.  Please take 
a look and see if you have any further suggestions.

-- 
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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-15 Thread Barry Warsaw
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On Dec 15, 2006, at 9:40 PM, Brad Knowles wrote:

 There's two places where the mailing lists are described.  One place
 is on the web pages at list.org (and mirrored at gnu.org), and one is
 within the Mailman listinfo description itself.  Only Barry can
 change the description at list.org/gnu.org, but I will go in and
 update the listinfo description.

What kind of changes are you looking for?  Do you have specific text  
you'd like to change the online pages to use?

- -Barry

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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-14 Thread Brad Knowles
At 10:59 PM -0400 12/13/06, Pierre Igot wrote:

  http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp

  I am aware of this page and checked it before sending my request for
  help. The page didn't provide any information that addressed my
  issue, as far as I could tell.

Okay, I split the MacOS X and MacOS X Server stuff into two separate 
FAQ entries.  1.21 now talks about using the Mailman-standard version 
of the software, while 1.29 now talks about the Apple-provided 
version of the software.

Please see 
http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp 
and 
http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.029.htp, 
respectively.

If there are any further clarifications or other things you'd like to 
add to these subjects, please feel free to edit the FAQ Wizard entry 
itself, and/or discuss that subject on this list.

-- 
Brad Knowles, [EMAIL PROTECTED]

Trend Micro has announced that they will cancel the stop.mail-abuse.org
mail forwarding service as of 15 November 2006.  If you have an old
e-mail account for me at this domain, please make sure you correct that
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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-13 Thread Mark Sapiro
Pierre Igot wrote:

I am running Mailman on an Xserve running Mac OS X Server 10.3.9. The  
version of Mailman is the one included with Mac OS X Server 10.3.9.  
(It's 2.1.2.)


See
http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp


I've just started experimenting with mailing lists on this server  
using Mailman. Things worked fine until I actually got to the stage  
of mass-subscribing a series of nearly 500 email addresses.

I used the web-based Mailman interface to submit the list of 500  
email addresses for new subscribers, through the Mass Subscription  
web form. I just copied the list of email addresses (separated by  
return chars) from a text editor and pasted it in the field and  
submitted. My mistake (I think) was that I submitted the entire list  
of 500 email addresses at once. Initially it SEEMED to work, i.e. I  
got a confirmation page listing all the subscribers that had been  
added to the list.


Yes, it worked. The hangup was probably because of trying to send
notifications.


But then I became unable to access the admin page for the list  
altogether. The server would simply not respond. I could still access  
other parts of the web-based Mailman interface, but not the pages for  
this particular list.

After a bit of on-line research, I discovered that the problem was  
probably due to locks in the

/var/mailman/locks/

folder. Indeed, when I looked inside that folder, I found a whole  
series of files named:

enseignants.lock
enseignants.lock.www.cprp.ca.421.1
enseignants.lock.www.cprp.ca.7150.0
enseignants.lock.www.cprp.ca.7166.0
enseignants.lock.www.cprp.ca.7216.0
enseignants.lock.www.cprp.ca.7228.0
enseignants.lock.www.cprp.ca.7286.0
enseignants.lock.www.cprp.ca.7470.0
enseignants.lock.www.cprp.ca.7696.0
enseignants.lock.www.cprp.ca.7819.0
enseignants.lock.www.cprp.ca.7918.0

(www.cprp.ca is my server and enseignants is the name of the list)


Yes, the problem was these locks.


The instructions for dealing with this were not exactly clear, so I  
just removed all these files so that the locks folder was empty.  
After that, I was able to access the list's admin pages again. So I  
thought everything was good.

Then I tried to send a message to my subscribers. (It's a receive- 
only list, so I'll be the only one sending messages.) However, the  
message that I sent never got sent to the mailing list's subscribers.

After more online research, I found out that my message was actually  
stuck inside the

/var/mailman/qfiles/in/

folder. I also found that I could force Mailman to send the message  
by using the command:

/usr/share/mailman/bin/qrunner -r All


So the mailmanctl daemon and the qrunners aren't running unless you
start the qrunners manually as above, but this isn't the way to do it.

If you had done

/usr/share/mailman/bin/mailmanctl start

you wouldn't have had to kill the qrunners.

 
That worked and the message got sent out to the list (although I then  
had to control-C the process to return to the prompt).

But I find that this now happens every time I want to send a message.  
The message never gets sent automatically as expected. Instead, it  
gets stuck in that /qfiles/in/ folder and I have to run the qrunner - 
r All command to get it sent.

This never happened with this list before I added the 500 subscribers  
and had to fiddle with the /locks/ folder. Prior to that, when I was  
still in the stage of testing the mailing list with only a handful of  
test subscribers, everything worked fine and the messages would get  
sent automatically.


I think in Mac OSX server, Mailman is installed as a service and the
service runs mailmanctl. Somehow you have stopped the service and you
need to restart it.


My suspicion is that the problem is due to what I did in the /locks/  
folder, that maybe I wasn't supposed to remove all the files. (I have  
kept them on a local disk in case I need to move them back to that  
folder.)


I doubt that removing the locks had anything to do with it, but you
might check ALL of Mailman's log files to see what kinds of errors and
other conditions occurred.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-13 Thread Pierre Igot
On 06-12-13, at 19:31, Mark Sapiro wrote:

 Pierre Igot wrote:

 I am running Mailman on an Xserve running Mac OS X Server 10.3.9. The
 version of Mailman is the one included with Mac OS X Server 10.3.9.
 (It's 2.1.2.)


 See
 http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp

I am aware of this page and checked it before sending my request for  
help. The page didn't provide any information that addressed my  
issue, as far as I could tell.

 I used the web-based Mailman interface to submit the list of 500
 email addresses for new subscribers, through the Mass Subscription
 web form. I just copied the list of email addresses (separated by
 return chars) from a text editor and pasted it in the field and
 submitted. My mistake (I think) was that I submitted the entire list
 of 500 email addresses at once. Initially it SEEMED to work, i.e. I
 got a confirmation page listing all the subscribers that had been
 added to the list.


 Yes, it worked. The hangup was probably because of trying to send
 notifications.

Right--but I didn't see any error messages about anything. (I checked  
all the logs.) So it was a failure that was not exactly graceful :).

 But then I became unable to access the admin page for the list
 altogether. The server would simply not respond. I could still access
 other parts of the web-based Mailman interface, but not the pages for
 this particular list.

 After a bit of on-line research, I discovered that the problem was
 probably due to locks in the

 /var/mailman/locks/

 folder. Indeed, when I looked inside that folder, I found a whole
 series of files named:

 ...


 Yes, the problem was these locks.

OK, so based on what you are saying, deleting these locks doesn't  
cause any further problems, right?

 The instructions for dealing with this were not exactly clear, so I
 just removed all these files so that the locks folder was empty.
 After that, I was able to access the list's admin pages again. So I
 thought everything was good.

 Then I tried to send a message to my subscribers. (It's a receive-
 only list, so I'll be the only one sending messages.) However, the
 message that I sent never got sent to the mailing list's subscribers.

 After more online research, I found out that my message was actually
 stuck inside the

 /var/mailman/qfiles/in/

 folder. I also found that I could force Mailman to send the message
 by using the command:

 /usr/share/mailman/bin/qrunner -r All


 So the mailmanctl daemon and the qrunners aren't running unless you
 start the qrunners manually as above, but this isn't the way to do it.

 If you had done

 /usr/share/mailman/bin/mailmanctl start

 you wouldn't have had to kill the qrunners.

Well, there was nothing anywhere that indicated that I had to run  
this command :).

Like I said, before the mass subscriptions, everything ran fine and I  
never had to run this command. If mailmanctl somehow stopped, it  
certainly didn't notify me. And there was nothing in the user  
interface for Mailman that indicated that this was the problem.

Running this command did indeed fix the problem. The messages are now  
sent out automatically. Thanks!

 This never happened with this list before I added the 500 subscribers
 and had to fiddle with the /locks/ folder. Prior to that, when I was
 still in the stage of testing the mailing list with only a handful of
 test subscribers, everything worked fine and the messages would get
 sent automatically.


 I think in Mac OSX server, Mailman is installed as a service and the
 service runs mailmanctl. Somehow you have stopped the service and you
 need to restart it.

Well, I did not stop the service intentionally. The Mailman service  
is part of the Mail service (which also controls POP and SMTP) and  
there is nothing in the server admin software that indicates that  
mailmanctl is not running. Probably a shortcoming of Apple's server  
admin software.

In any case, now I know that if things are not going out, I need to  
check if this mailmanctl is running. Thanks.

It's the kind of thing that is probably obvious to most readers of  
this list, but I had to subscribe to the list and ask the question to  
find out myself (or spend many hours reading the entire Mailman  
documentation, I suppose).

 My suspicion is that the problem is due to what I did in the /locks/
 folder, that maybe I wasn't supposed to remove all the files. (I have
 kept them on a local disk in case I need to move them back to that
 folder.)


 I doubt that removing the locks had anything to do with it, but you
 might check ALL of Mailman's log files to see what kinds of errors and
 other conditions occurred.

OK. I did check all the log files, and didn't see any significant  
errors.

Thanks again.

Pierre
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www.cprp.ca
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Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder

2006-12-13 Thread Mark Sapiro
Pierre Igot wrote:

On 06-12-13, at 19:31, Mark Sapiro wrote:

 Pierre Igot wrote:

 I am running Mailman on an Xserve running Mac OS X Server 10.3.9. The
 version of Mailman is the one included with Mac OS X Server 10.3.9.
 (It's 2.1.2.)


 See
 http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp

I am aware of this page and checked it before sending my request for
help. The page didn't provide any information that addressed my
issue, as far as I could tell.


The relevant part of that FAQ is the part that says

  All other support issues relating to using the Apple-provided versions
  of Mailman under MacOS X should be first directed to Apple, since they
  are the ones that modified the Mailman installation to suit their
  environment and they have not shared their changes with us.

There are other FAQ articles
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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