Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Dec 16, 2006, at 1:05 PM, Brad Knowles wrote: Now, how much you might want to take from this and incorporate into the pages at list.org/gnu.org, I would say that would be up to you. If there are any other changes you'd like made to the listinfo pages, you're welcome to let me know and I'll be glad to make those for you -- if you like. Brad, sorry for the delay in responding. Thanks for all the updates here. As far as what I'll add to the static web pages, well, probably not much. I really want to move more content into the wiki and less in the static pages, so as that happens I'll definitely keep this info in mind. Thanks! - -Barry -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.5 (Darwin) iQCVAwUBRZ7Ee3EjvBPtnXfVAQJjjwP/VI7BIUbFwqbf8AyRUyXc20vnEJJUc1kB 1oHBPIrJhjr2AuyNpxQpD4RwwIWdd7ENNnzIqv1/3cP04wXZOSufevfKFZhPDMOd 5GNkGA5VZ58xAcyMkVlvd7n7jThKSHsSXwPdBSa4M3kj/z2o2F37tdEqDXzCRE5g eAmJC44xszo= =O0k8 -END PGP SIGNATURE- -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
In a flurry of recycled electrons, Brad Knowles wrote: Well, I updated the listinfo page for mailman-users in three places. The first paragraph now reads: This mailing list is for users and other parties interested in the Mailman mailing list management system, as provided for download via the resources shown at http://www.list.org/download.html. There is a separate mailing list for people interested in discussion about development of the system - mailman-developers. Brad- I like those descriptions, although I might further clarify that uesrs doesn't mean people sending mail through mailman, it means people installing/managing/troubleshooting mailman. Also, could we use a short faq page that lists some common search terms and their local format/style? This would cover things like the space in MAC OS. z! -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
At 9:38 AM -0800 12/18/06, Carl Zwanzig wrote: Brad- I like those descriptions, although I might further clarify that uesrs doesn't mean people sending mail through mailman, it means people installing/managing/troubleshooting mailman. Good point. I'll make that change. Also, could we use a short faq page that lists some common search terms and their local format/style? This would cover things like the space in MAC OS. Also a good idea. Do you want to get something started, and then let others fill in/correct as necessary? -- Brad Knowles, [EMAIL PROTECTED] Trend Micro has announced that they will cancel the stop.mail-abuse.org mail forwarding service as of 15 November 2006. If you have an old e-mail account for me at this domain, please make sure you correct that with the current address. -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
At 11:46 PM -0500 12/15/06, Barry Warsaw wrote: There's two places where the mailing lists are described. One place is on the web pages at list.org (and mirrored at gnu.org), and one is within the Mailman listinfo description itself. Only Barry can change the description at list.org/gnu.org, but I will go in and update the listinfo description. What kind of changes are you looking for? Do you have specific text you'd like to change the online pages to use? Well, I updated the listinfo page for mailman-users in three places. The first paragraph now reads: This mailing list is for users and other parties interested in the Mailman mailing list management system, as provided for download via the resources shown at http://www.list.org/download.html. There is a separate mailing list for people interested in discussion about development of the system - mailman-developers. In particular, I added the reference to which version of the Mailman code we're talking about. I then added another paragraph, which reads: Unofficially, we will try to provide what support we can for versions of Mailman that come from other sources (e.g., vendor-provided binary packages, vendor-provided pre-installed software, etc...), but there will be a limit to the level of support that we can provide for versions of Mailman other than those which were built directly from code downloaded directly from the resources shown at http://www.list.org/download.html. The idea being to make it clear to people that we will do as much as we can to support Mailman regardless of where they got the software and what modifications may have been made to it by the vendor, but to also recognize that there will be limitations to the level of support that we can provide for these versions. Oh, and to reinforce which version of Mailman we're talking about being the one that we officially support here. Finally, I added another paragraph, which reads: PLEASE MAKE SURE THAT YOU HAVE READ ALL THE RELEVANT FAQ ENTRIES, ARCHIVE MESSAGES, ETC... BEFORE POSTING ANY QUESTIONS TO THE LIST -- ESPECIALLY IF YOU HAVE ANY QUESTIONS REGARDING A VERSION OF MAILMAN THAT COMES FROM AN ALTERNATIVE SOURCE. And yes, I went out of my way to make sure that this paragraph was in ALL CAPS. For the benefit of the whole Mailman community, I think it's really important to remind people that they are responsible for reading all the FAQ entries, archive messages, etc... that might be relevant to their question. This is doubly true for versions of Mailman that come from other sources. Now, how much you might want to take from this and incorporate into the pages at list.org/gnu.org, I would say that would be up to you. If there are any other changes you'd like made to the listinfo pages, you're welcome to let me know and I'll be glad to make those for you -- if you like. -- Brad Knowles, [EMAIL PROTECTED] Trend Micro has announced that they will cancel the stop.mail-abuse.org mail forwarding service as of 15 November 2006. If you have an old e-mail account for me at this domain, please make sure you correct that with the current address. -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
On 06-12-14, at 22:40, Brad Knowles wrote: At 10:59 PM -0400 12/13/06, Pierre Igot wrote: http://www.python.org/cgi-bin/faqw-mm.py? req=showfile=faq01.021.htp I am aware of this page and checked it before sending my request for help. The page didn't provide any information that addressed my issue, as far as I could tell. Okay, I split the MacOS X and MacOS X Server stuff into two separate FAQ entries. 1.21 now talks about using the Mailman- standard version of the software, while 1.29 now talks about the Apple-provided version of the software. Please see http://www.python.org/cgi-bin/faqw-mm.py? req=showfile=faq01.021.htp and http://www.python.org/cgi-bin/ faqw-mm.py?req=showfile=faq01.029.htp, respectively. If there are any further clarifications or other things you'd like to add to these subjects, please feel free to edit the FAQ Wizard entry itself, and/or discuss that subject on this list. IMPORTANT: Please note that the correct spelling for Mac OS X and Mac OS X Server is with a space between the Mac and the OS. I think part of the problem here stems from the very name of this list. It's called mailman-users. I am a mailman user. So I feel that this is the right list for me to get help about using Mailman. There is nothing in the list description that warns users of non- standard Mailman distributions away from the list. On the contrary, this description puts the emphasis on users vs. developers. So naturally mailman users such as myself feel that it's the natural place to go and ask questions: --- This mailing list is for users and other parties interested in the Mailman mailing list management system. There is a separate mailing list for people interested in discussion about development of the system - mailman-developers. --- (http://mail.python.org/mailman/listinfo/mailman-users] That said, I am in full agreement that the FAQ needs to be read first, and your updates are important--as long as you spell Mac OS X properly. Otherwise, Mac OS X users might not even find the relevant section :). Pierre -- Pierre Igot, administrateur des systèmes / Systems Administrator www.cprp.ca 902-837-7391 -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
At 8:53 AM -0400 12/15/06, Pierre Igot wrote: IMPORTANT: Please note that the correct spelling for Mac OS X and Mac OS X Server is with a space between the Mac and the OS. Those of us who have a long history with Mac OS (like, back to the days of the single floppy disk Mac Plus) will tend to have problems with this particular spelling issue. That said, I will make an effort to find and correct all entries where this is misspelled. I probably wrote most of them, so I have the responsibility to make sure that they are correct. I think part of the problem here stems from the very name of this list. It's called mailman-users. I am a mailman user. So I feel that this is the right list for me to get help about using Mailman. There is nothing in the list description that warns users of non-standard Mailman distributions away from the list. On the contrary, this description puts the emphasis on users vs. developers. So naturally mailman users such as myself feel that it's the natural place to go and ask questions: There's two places where the mailing lists are described. One place is on the web pages at list.org (and mirrored at gnu.org), and one is within the Mailman listinfo description itself. Only Barry can change the description at list.org/gnu.org, but I will go in and update the listinfo description. That said, I am in full agreement that the FAQ needs to be read first, and your updates are important--as long as you spell Mac OS X properly. Otherwise, Mac OS X users might not even find the relevant section :). Not a problem. -- Brad Knowles, [EMAIL PROTECTED] Trend Micro has announced that they will cancel the stop.mail-abuse.org mail forwarding service as of 15 November 2006. If you have an old e-mail account for me at this domain, please make sure you correct that with the current address. -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
At 8:40 PM -0600 12/15/06, Brad Knowles wrote: That said, I will make an effort to find and correct all entries where this is misspelled. I probably wrote most of them, so I have the responsibility to make sure that they are correct. Found and corrected, in a surprising number of places. There's two places where the mailing lists are described. One place is on the web pages at list.org (and mirrored at gnu.org), and one is within the Mailman listinfo description itself. Only Barry can change the description at list.org/gnu.org, but I will go in and update the listinfo description. I corrected the listinfo description at http://mail.python.org/mailman/listinfo/mailman-users. Please take a look and see if you have any further suggestions. -- Brad Knowles, [EMAIL PROTECTED] Trend Micro has announced that they will cancel the stop.mail-abuse.org mail forwarding service as of 15 November 2006. If you have an old e-mail account for me at this domain, please make sure you correct that with the current address. -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Dec 15, 2006, at 9:40 PM, Brad Knowles wrote: There's two places where the mailing lists are described. One place is on the web pages at list.org (and mirrored at gnu.org), and one is within the Mailman listinfo description itself. Only Barry can change the description at list.org/gnu.org, but I will go in and update the listinfo description. What kind of changes are you looking for? Do you have specific text you'd like to change the online pages to use? - -Barry -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.5 (Darwin) iQCVAwUBRYN6D3EjvBPtnXfVAQKsawP/by1uXjjSlijUTa3kAtHpzOeTL24WPfGJ mA4sSsmZVGsudSZu+0ElYVi9EhG7XjHVy97IZzdYww0rA8fTcY+MPhOM+XUraSof 0zLcRXQLY3CGLmGJMe0m+ruV/YOSxJf2WHWCl68Eh8u8GOynwxiypsCiGe2ft/C3 KF1/Q5ENzXU= =W4LZ -END PGP SIGNATURE- -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
At 10:59 PM -0400 12/13/06, Pierre Igot wrote: http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp I am aware of this page and checked it before sending my request for help. The page didn't provide any information that addressed my issue, as far as I could tell. Okay, I split the MacOS X and MacOS X Server stuff into two separate FAQ entries. 1.21 now talks about using the Mailman-standard version of the software, while 1.29 now talks about the Apple-provided version of the software. Please see http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp and http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.029.htp, respectively. If there are any further clarifications or other things you'd like to add to these subjects, please feel free to edit the FAQ Wizard entry itself, and/or discuss that subject on this list. -- Brad Knowles, [EMAIL PROTECTED] Trend Micro has announced that they will cancel the stop.mail-abuse.org mail forwarding service as of 15 November 2006. If you have an old e-mail account for me at this domain, please make sure you correct that with the current address. -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
Pierre Igot wrote: I am running Mailman on an Xserve running Mac OS X Server 10.3.9. The version of Mailman is the one included with Mac OS X Server 10.3.9. (It's 2.1.2.) See http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp I've just started experimenting with mailing lists on this server using Mailman. Things worked fine until I actually got to the stage of mass-subscribing a series of nearly 500 email addresses. I used the web-based Mailman interface to submit the list of 500 email addresses for new subscribers, through the Mass Subscription web form. I just copied the list of email addresses (separated by return chars) from a text editor and pasted it in the field and submitted. My mistake (I think) was that I submitted the entire list of 500 email addresses at once. Initially it SEEMED to work, i.e. I got a confirmation page listing all the subscribers that had been added to the list. Yes, it worked. The hangup was probably because of trying to send notifications. But then I became unable to access the admin page for the list altogether. The server would simply not respond. I could still access other parts of the web-based Mailman interface, but not the pages for this particular list. After a bit of on-line research, I discovered that the problem was probably due to locks in the /var/mailman/locks/ folder. Indeed, when I looked inside that folder, I found a whole series of files named: enseignants.lock enseignants.lock.www.cprp.ca.421.1 enseignants.lock.www.cprp.ca.7150.0 enseignants.lock.www.cprp.ca.7166.0 enseignants.lock.www.cprp.ca.7216.0 enseignants.lock.www.cprp.ca.7228.0 enseignants.lock.www.cprp.ca.7286.0 enseignants.lock.www.cprp.ca.7470.0 enseignants.lock.www.cprp.ca.7696.0 enseignants.lock.www.cprp.ca.7819.0 enseignants.lock.www.cprp.ca.7918.0 (www.cprp.ca is my server and enseignants is the name of the list) Yes, the problem was these locks. The instructions for dealing with this were not exactly clear, so I just removed all these files so that the locks folder was empty. After that, I was able to access the list's admin pages again. So I thought everything was good. Then I tried to send a message to my subscribers. (It's a receive- only list, so I'll be the only one sending messages.) However, the message that I sent never got sent to the mailing list's subscribers. After more online research, I found out that my message was actually stuck inside the /var/mailman/qfiles/in/ folder. I also found that I could force Mailman to send the message by using the command: /usr/share/mailman/bin/qrunner -r All So the mailmanctl daemon and the qrunners aren't running unless you start the qrunners manually as above, but this isn't the way to do it. If you had done /usr/share/mailman/bin/mailmanctl start you wouldn't have had to kill the qrunners. That worked and the message got sent out to the list (although I then had to control-C the process to return to the prompt). But I find that this now happens every time I want to send a message. The message never gets sent automatically as expected. Instead, it gets stuck in that /qfiles/in/ folder and I have to run the qrunner - r All command to get it sent. This never happened with this list before I added the 500 subscribers and had to fiddle with the /locks/ folder. Prior to that, when I was still in the stage of testing the mailing list with only a handful of test subscribers, everything worked fine and the messages would get sent automatically. I think in Mac OSX server, Mailman is installed as a service and the service runs mailmanctl. Somehow you have stopped the service and you need to restart it. My suspicion is that the problem is due to what I did in the /locks/ folder, that maybe I wasn't supposed to remove all the files. (I have kept them on a local disk in case I need to move them back to that folder.) I doubt that removing the locks had anything to do with it, but you might check ALL of Mailman's log files to see what kinds of errors and other conditions occurred. -- Mark Sapiro [EMAIL PROTECTED] The highway is for gamblers, San Francisco Bay Area, Californiabetter use your sense - B. Dylan -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
On 06-12-13, at 19:31, Mark Sapiro wrote: Pierre Igot wrote: I am running Mailman on an Xserve running Mac OS X Server 10.3.9. The version of Mailman is the one included with Mac OS X Server 10.3.9. (It's 2.1.2.) See http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp I am aware of this page and checked it before sending my request for help. The page didn't provide any information that addressed my issue, as far as I could tell. I used the web-based Mailman interface to submit the list of 500 email addresses for new subscribers, through the Mass Subscription web form. I just copied the list of email addresses (separated by return chars) from a text editor and pasted it in the field and submitted. My mistake (I think) was that I submitted the entire list of 500 email addresses at once. Initially it SEEMED to work, i.e. I got a confirmation page listing all the subscribers that had been added to the list. Yes, it worked. The hangup was probably because of trying to send notifications. Right--but I didn't see any error messages about anything. (I checked all the logs.) So it was a failure that was not exactly graceful :). But then I became unable to access the admin page for the list altogether. The server would simply not respond. I could still access other parts of the web-based Mailman interface, but not the pages for this particular list. After a bit of on-line research, I discovered that the problem was probably due to locks in the /var/mailman/locks/ folder. Indeed, when I looked inside that folder, I found a whole series of files named: ... Yes, the problem was these locks. OK, so based on what you are saying, deleting these locks doesn't cause any further problems, right? The instructions for dealing with this were not exactly clear, so I just removed all these files so that the locks folder was empty. After that, I was able to access the list's admin pages again. So I thought everything was good. Then I tried to send a message to my subscribers. (It's a receive- only list, so I'll be the only one sending messages.) However, the message that I sent never got sent to the mailing list's subscribers. After more online research, I found out that my message was actually stuck inside the /var/mailman/qfiles/in/ folder. I also found that I could force Mailman to send the message by using the command: /usr/share/mailman/bin/qrunner -r All So the mailmanctl daemon and the qrunners aren't running unless you start the qrunners manually as above, but this isn't the way to do it. If you had done /usr/share/mailman/bin/mailmanctl start you wouldn't have had to kill the qrunners. Well, there was nothing anywhere that indicated that I had to run this command :). Like I said, before the mass subscriptions, everything ran fine and I never had to run this command. If mailmanctl somehow stopped, it certainly didn't notify me. And there was nothing in the user interface for Mailman that indicated that this was the problem. Running this command did indeed fix the problem. The messages are now sent out automatically. Thanks! This never happened with this list before I added the 500 subscribers and had to fiddle with the /locks/ folder. Prior to that, when I was still in the stage of testing the mailing list with only a handful of test subscribers, everything worked fine and the messages would get sent automatically. I think in Mac OSX server, Mailman is installed as a service and the service runs mailmanctl. Somehow you have stopped the service and you need to restart it. Well, I did not stop the service intentionally. The Mailman service is part of the Mail service (which also controls POP and SMTP) and there is nothing in the server admin software that indicates that mailmanctl is not running. Probably a shortcoming of Apple's server admin software. In any case, now I know that if things are not going out, I need to check if this mailmanctl is running. Thanks. It's the kind of thing that is probably obvious to most readers of this list, but I had to subscribe to the list and ask the question to find out myself (or spend many hours reading the entire Mailman documentation, I suppose). My suspicion is that the problem is due to what I did in the /locks/ folder, that maybe I wasn't supposed to remove all the files. (I have kept them on a local disk in case I need to move them back to that folder.) I doubt that removing the locks had anything to do with it, but you might check ALL of Mailman's log files to see what kinds of errors and other conditions occurred. OK. I did check all the log files, and didn't see any significant errors. Thanks again. Pierre -- Pierre Igot, administrateur des systèmes / Systems Administrator www.cprp.ca 902-837-7391 -- Mailman-Users mailing list Mailman-Users@python.org
Re: [Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoing messagesstuck in qrunner/in folder
Pierre Igot wrote: On 06-12-13, at 19:31, Mark Sapiro wrote: Pierre Igot wrote: I am running Mailman on an Xserve running Mac OS X Server 10.3.9. The version of Mailman is the one included with Mac OS X Server 10.3.9. (It's 2.1.2.) See http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq01.021.htp I am aware of this page and checked it before sending my request for help. The page didn't provide any information that addressed my issue, as far as I could tell. The relevant part of that FAQ is the part that says All other support issues relating to using the Apple-provided versions of Mailman under MacOS X should be first directed to Apple, since they are the ones that modified the Mailman installation to suit their environment and they have not shared their changes with us. There are other FAQ articles -- Mark Sapiro [EMAIL PROTECTED] The highway is for gamblers, San Francisco Bay Area, Californiabetter use your sense - B. Dylan -- Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp