Re: [Mailman-Users] Question regarding newsletter mailout

2004-07-20 Thread John W. Baxter 
On 7/17/2004 11:42, "lori petersen" <[EMAIL PROTECTED]> wrote:

> For the past couple of months we have had some weird things happen when we
> send out our newsletter. One member got 4 copies, another didn't get his at
> all and last month, we had about 20 people who didn't get it either.

If the number of recipients who fail to receive the newsletter varies per
month, it's quite possible that your newsletter's formatting or content is
typically fairly close to triggering spam filters, and some months it does
so for more users than other months.

On the other hand, "only" 20 failed recipients would make many list
operators very happy.

[Aside:  one might expect correctly-spelled medical terms would no longer
trigger filters, but that doesn't seem to be the case.]

  --John
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Re: [Mailman-Users] Question regarding newsletter mailout

2004-07-20 Thread Brad Knowles 
At 11:42 AM -0700 2004-07-17, lori petersen wrote:
 For the past couple of months we have had some weird things happen when
 we send out our newsletter. One member got 4 copies, another didn't get
 his at all and last month, we had about 20 people who didn't get it either.
 Any suggestions would be very much appreciated.
	This is probably a problem with the providers of your recipients, 
but without more data it's impossible to tell.

	See also 
.

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Brad Knowles, <[EMAIL PROTECTED]>
"Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety."
-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755
  SAGE member since 1995.  See  for more info.
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Re: [Mailman-Users] Question regarding newsletter mailout

2004-07-20 Thread Mark Sapiro 
lori petersen wrote:
>
>For the past couple of months we have had some weird things happen when we send out 
>our newsletter. One member got 4 copies, another didn't get his at all and last 
>month, we had about 20 people who didn't get it either.
>

This is unlikely to be a Mailman issue. It is more likely an MTA issue
or something beyond your control. Check your mailman and MTA logs to
see if things are being sent and if bounces are reported.

Multiple copies received can be due to MTA delivery issues resulting in
retries sending a message that was already received.

Missing messages can be due to bounces, spam filtering, ISP blocking
and a host of other things.

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Mark Sapiro <[EMAIL PROTECTED]>   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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[Mailman-Users] Question regarding newsletter mailout

2004-07-20 Thread lori petersen 
Hello,

I have no idea if I am contacting someone who may be able to assist me. 

For the past couple of months we have had some weird things happen when we send out 
our newsletter. One member got 4 copies, another didn't get his at all and last month, 
we had about 20 people who didn't get it either.

Any suggestions would be very much appreciated.

Thank you,
Lori
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