[Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread J.R. Constance
I run a few Mailman mailing lists (2.1.12cp3 - 42 lists with 500 subscribers 
max on each list) for a professional association that I belong to. Over the 
last three days I have had a series of unexplained unsubscribes from one of the 
lists, and almost all of the unsubscribed email addresses are yahoo.com 
addresses. None of the admins has done a mass removal, so is there any way for 
me to determine why these email addresses were unsubscribed? Anything in the 
log files?

This is the only list that I am seeing this on.

Thanks,

J.R.


J.R. Constance
Rodric Consulting, LLC
j...@rodricon.com
Phone:  720.339.3646





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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Brian Carpenter
 -Original Message-
 From: mailman-users-bounces+brian=emwd@python.org [mailto:mailman-
 users-bounces+brian=emwd@python.org] On Behalf Of J.R. Constance
 Sent: Monday, March 01, 2010 10:23 AM
 To: Mailman Users
 Subject: [Mailman-Users] Unexplained unsubscribes of yahoo.com email
 addresses
 
 I run a few Mailman mailing lists (2.1.12cp3 - 42 lists with 500
 subscribers max on each list) for a professional association that I
 belong to. Over the last three days I have had a series of unexplained
 unsubscribes from one of the lists, and almost all of the unsubscribed
 email addresses are yahoo.com addresses. None of the admins has done a
 mass removal, so is there any way for me to determine why these email
 addresses were unsubscribed? Anything in the log files?
 
 This is the only list that I am seeing this on.
 
 Thanks,
 
 J.R.
 
 
 J.R. Constance
 Rodric Consulting, LLC
 j...@rodricon.com
 Phone:  720.339.3646
 

You can check your mail log to see if you are seeing a high number of Yahoo!
deferrals. If so then those deferrals may be behind those unsubscribes,
especially if they have been unsubscribed due to excessive bounces. Checking
the mailman/logs/subscribe log should show you the reason behind these
recent unsubscribes.

Brian
http://mailmanhost.com


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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Adam McGreggor
On Mon, Mar 01, 2010 at 10:23:18AM -0500, J.R. Constance wrote:
 almost all of the unsubscribed email addresses are yahoo.com
 addresses. 

Do you have 'special' retry conditions for Yahoo-hosted domains, in
your MTA?

If not, you may want something, q.v., exim-users' archive (and
probably elsewhere, too), for some background/suggestions.


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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Ralf Hildebrandt
* Brian Carpenter br...@emwd.com:

 You can check your mail log to see if you are seeing a high number of Yahoo!
 deferrals. If so then those deferrals may be behind those unsubscribes,
 especially if they have been unsubscribed due to excessive bounces. Checking
 the mailman/logs/subscribe log should show you the reason behind these
 recent unsubscribes.

Stuff like:

Mar 01 09:00:01 2010 (14075) bangpypers: deleted yogeshhkxx...@gmail.com; 
disabled address
Mar 01 09:00:01 2010 (14075) bangpypers: yogeshhkxx...@gmail.com 
auto-unsubscribed [reason: BYBOUNCE]
Mar 01 09:00:02 2010 (14075) pycon-av: smccx...@pbpost.com auto-unsubscribed 
[reason: BYBOUNCE]

-- 
Ralf Hildebrandt
  Geschäftsbereich IT | Abteilung Netzwerk
  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  ralf.hildebra...@charite.de | http://www.charite.de

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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread J.R. Constance
Thanks to all. I appreciate the quick responses.

Subscribe log says:  [reason: BYBOUNCE]

and Bounce log says:  deleted after exhausting notices

I was surprised at these unsubscribes because it has been almost 4 weeks since 
any messages have gone out to this list, and I had removed any queued mail from 
the queue server several weeks ago.

J.R.

On Mar 1, 2010, at 11:14 AM, Ralf Hildebrandt wrote:

 * Brian Carpenter br...@emwd.com:
 
 You can check your mail log to see if you are seeing a high number of Yahoo!
 deferrals. If so then those deferrals may be behind those unsubscribes,
 especially if they have been unsubscribed due to excessive bounces. Checking
 the mailman/logs/subscribe log should show you the reason behind these
 recent unsubscribes.
 
 Stuff like:
 
 Mar 01 09:00:01 2010 (14075) bangpypers: deleted yogeshhkxx...@gmail.com; 
 disabled address
 Mar 01 09:00:01 2010 (14075) bangpypers: yogeshhkxx...@gmail.com 
 auto-unsubscribed [reason: BYBOUNCE]
 Mar 01 09:00:02 2010 (14075) pycon-av: smccx...@pbpost.com auto-unsubscribed 
 [reason: BYBOUNCE]
 
 -- 
 Ralf Hildebrandt
  Geschäftsbereich IT | Abteilung Netzwerk
  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  ralf.hildebra...@charite.de | http://www.charite.de
   
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 Unsubscribe: 
 http://mail.python.org/mailman/options/mailman-users/jrc%40clshost.com

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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Mark Sapiro
Brian Carpenter wrote:

We have a server where this problem is happening and in the case of this
particular server (being solely used by a single non-profit organization)
Yahoo is being VERY persistent in delaying their messages and they are
seeing Yahoo.com addresses being unsubsribed. We are in the process of
working with Yahoo in trying to get this server whitelisted with them.


Very persistent as in delaying for more than 5 days, or is your MTA's
retry period shorter than that?

I'm sure you know what's happening in your case; maybe I'm just lucky,
but I think my Yahoo deferrals/retries always succeed within way less
than 24 hours.

rant
I think Yahoo is wrong in this. If the deferrals are a form of
greylisting, there's no point in deferring more than once. One delayed
retry proves the sending MTA is going to retry and subsequent
deferrals are pointless. On the other hand, if they're never going to
accept the mail, they should reject it outright with a 5xx. The only
result from deferring multiple times and then accepting is to cause
problems for their users resulting from delayed mail and to waste
network resources with all the unnecessary retries.
/rant

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread Brian Carpenter
 Brian Carpenter wrote:
 
 We have a server where this problem is happening and in the case of
 this
 particular server (being solely used by a single non-profit
 organization)
 Yahoo is being VERY persistent in delaying their messages and they are
 seeing Yahoo.com addresses being unsubsribed. We are in the process of
 working with Yahoo in trying to get this server whitelisted with them.
 
 
 Very persistent as in delaying for more than 5 days, or is your MTA's
 retry period shorter than that?
 
 I'm sure you know what's happening in your case; maybe I'm just lucky,
 but I think my Yahoo deferrals/retries always succeed within way less
 than 24 hours.
 
 rant
 I think Yahoo is wrong in this. If the deferrals are a form of
 greylisting, there's no point in deferring more than once. One delayed
 retry proves the sending MTA is going to retry and subsequent
 deferrals are pointless. On the other hand, if they're never going to
 accept the mail, they should reject it outright with a 5xx. The only
 result from deferring multiple times and then accepting is to cause
 problems for their users resulting from delayed mail and to waste
 network resources with all the unnecessary retries.
 /rant
 
 --
 Mark Sapiro m...@msapiro.netThe highway is for gamblers,
 San Francisco Bay Area, Californiabetter use your sense - B. Dylan

For cPanel servers the default is 4 days which is what we use. For this
particular client, they have over a hundred active discussion mailing lists.
They are small lists in regards to members but they are active and the mail
queue just keeps filling up due to Yahoo! terrible deferral policies.

Totally agree with your rant. Right on target.

Regards,
Brian Carpenter
http://mailmanhost.com

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Re: [Mailman-Users] Unexplained unsubscribes of yahoo.com email addresses

2010-03-01 Thread LuKreme
On 1-Mar-2010, at 09:58, Mark Sapiro wrote:
 
 I think Yahoo is wrong in this.

Oh yeah, there's no question at all that Yahoo has their proverbial head up 
their backsides.

But they are a large enough gorilla that they don't have to care.

I am happy to say that I've convinced many people to switch from Yahoo to 
another mail service simply by showing them logs of the crap yahoo pulls.


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WKRP in Cincinnati

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