Re: [Mailman-Users] User's message discarded by SpamDetect

2018-03-01 Thread Jim Dory 
Found the problem in one of the filters. Problem solved, thanks!

On Thu, Mar 1, 2018 at 11:29 AM, Jim Dory  wrote:

> Thanks Mark,
>
> I changed the header filter rules to Hold to see if that helps in locating
> the problem. The DMARC thing was listed as Accept. Known spammers had a
> reject expression with somedomain.edu that I deleted in case it was
> causing the issue with the alaska.edu. We'll see, I've asked her to try
> resending again.   thx, Jim
>
> On Thu, Mar 1, 2018 at 11:08 AM, Mark Sapiro  wrote:
>
>> On 03/01/2018 11:41 AM, Jim Dory wrote:
>> > Our local campus from Univ. of Alaska Fairbanks has set up an (I
>> believe)
>> > alias email account on the alaska.edu domain. Their system uses
>> gmail.com'
>> > business account to handle email. When the user tries to send to our
>> list,
>> > it gets blocked with no bounce. From the
>> > /usr/local/cpanel/3rdparty/mailman/logs/vette file:
>> >
>> > Mar 01 17:34:48 2018 (11087) Message discarded, msgid: <
>> > cacxqi6wtfxca-aajnp5muscb4wklfjwggkb4k2t+hxi6_8l...@mail.gmail.com>'
>> >list: Nome-announce,
>> >handler: SpamDetect
>>
>>
>> There are a few possibilities.
>>
>> She is posting from a domain with a DMARC policy of reject or quarantine
>> and the list's dmarc_moderation_action is Discard.
>>
>> You have configured a list of tuples of the form (header, regexp) in
>> KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a
>> corresponding KNOWN_SPAMMERS regexp.
>>
>> You have configured header_filter_rules and a rule with action Discard
>> matches this message.
>>
>> None of these honor the forward_auto_discards setting.
>>
>> --
>> Mark Sapiro The highway is for gamblers,
>> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
>> --
>> Mailman-Users mailing list Mailman-Users@python.org
>> https://mail.python.org/mailman/listinfo/mailman-users
>> Mailman FAQ: http://wiki.list.org/x/AgA3
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>> Searchable Archives: http://www.mail-archive.com/ma
>> ilman-users%40python.org/
>> Unsubscribe: https://mail.python.org/mailman/options/mailman-users/james%
>> 40dorydesign.com
>>
>
>
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Re: [Mailman-Users] User's message discarded by SpamDetect

2018-03-01 Thread Jim Dory 
Thanks Mark,

I changed the header filter rules to Hold to see if that helps in locating
the problem. The DMARC thing was listed as Accept. Known spammers had a
reject expression with somedomain.edu that I deleted in case it was causing
the issue with the alaska.edu. We'll see, I've asked her to try resending
again.   thx, Jim

On Thu, Mar 1, 2018 at 11:08 AM, Mark Sapiro  wrote:

> On 03/01/2018 11:41 AM, Jim Dory wrote:
> > Our local campus from Univ. of Alaska Fairbanks has set up an (I believe)
> > alias email account on the alaska.edu domain. Their system uses
> gmail.com'
> > business account to handle email. When the user tries to send to our
> list,
> > it gets blocked with no bounce. From the
> > /usr/local/cpanel/3rdparty/mailman/logs/vette file:
> >
> > Mar 01 17:34:48 2018 (11087) Message discarded, msgid: <
> > cacxqi6wtfxca-aajnp5muscb4wklfjwggkb4k2t+hxi6_8l...@mail.gmail.com>'
> >list: Nome-announce,
> >handler: SpamDetect
>
>
> There are a few possibilities.
>
> She is posting from a domain with a DMARC policy of reject or quarantine
> and the list's dmarc_moderation_action is Discard.
>
> You have configured a list of tuples of the form (header, regexp) in
> KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a
> corresponding KNOWN_SPAMMERS regexp.
>
> You have configured header_filter_rules and a rule with action Discard
> matches this message.
>
> None of these honor the forward_auto_discards setting.
>
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives: http://www.mail-archive.com/
> mailman-users%40python.org/
> Unsubscribe: https://mail.python.org/mailman/options/mailman-users/
> james%40dorydesign.com
>
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Re: [Mailman-Users] User's message discarded by SpamDetect

2018-03-01 Thread Mark Sapiro 
On 03/01/2018 11:41 AM, Jim Dory wrote:
> Our local campus from Univ. of Alaska Fairbanks has set up an (I believe)
> alias email account on the alaska.edu domain. Their system uses gmail.com'
> business account to handle email. When the user tries to send to our list,
> it gets blocked with no bounce. From the
> /usr/local/cpanel/3rdparty/mailman/logs/vette file:
> 
> Mar 01 17:34:48 2018 (11087) Message discarded, msgid: <
> cacxqi6wtfxca-aajnp5muscb4wklfjwggkb4k2t+hxi6_8l...@mail.gmail.com>'
>list: Nome-announce,
>handler: SpamDetect


There are a few possibilities.

She is posting from a domain with a DMARC policy of reject or quarantine
and the list's dmarc_moderation_action is Discard.

You have configured a list of tuples of the form (header, regexp) in
KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a
corresponding KNOWN_SPAMMERS regexp.

You have configured header_filter_rules and a rule with action Discard
matches this message.

None of these honor the forward_auto_discards setting.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
--
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[Mailman-Users] User's message discarded by SpamDetect

2018-03-01 Thread Jim Dory 
Our local campus from Univ. of Alaska Fairbanks has set up an (I believe)
alias email account on the alaska.edu domain. Their system uses gmail.com'
business account to handle email. When the user tries to send to our list,
it gets blocked with no bounce. From the
/usr/local/cpanel/3rdparty/mailman/logs/vette file:

Mar 01 17:34:48 2018 (11087) Message discarded, msgid: <
cacxqi6wtfxca-aajnp5muscb4wklfjwggkb4k2t+hxi6_8l...@mail.gmail.com>'
   list: Nome-announce,
   handler: SpamDetect

I have various filters in the mailman administrative interface, but when
those are tripped I think I usually get a bounce of "autodiscard" and the
message that is discarded. I'm not seeing it in this case, so think it may
be prior to those filters.

In the WHM interface, under Exim config for spamassassin, I had the
threshold set at "3", and just changed it to "5", but no luck on letting
her send a message.

One curious thing about her email account was the bounce after the monthly
email reminder:


Final-Recipient: rfc822; nwc.@alaska.edu 
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp; Bounce messages should not be posted to a
mailinglist.
Last-Attempt-Date: Wed, 28 Feb 2018 21:01:37 -0800 (PST)

She can post the message via her personal gmail account.

So this may be an issue with gmail, or their setup with the alias, but
curious if you would know how to fix it? I could post the message, but it
is just boiler plate stuff mentioning upcoming classes/events.

She occasionally has success posting to the list under this alias, but has
experienced similar problems on other messages. We can email back and forth
using the alias.

thx, Jim
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