Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-16 Thread Brad Knowles
At 4:56 PM -0400 4/15/07, Michael Kabot wrote:

  I am not fluent in Qmail.  Finally found the logs for Qmail which was not in
  the /var/log location, but rather deep under a Plesk directory.

Ahh.  Plesk.  See FAQ 6.15.

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Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-16 Thread Michael Kabot

Brad,

Thanks for the pointer.  

I have Mailman running successfully under Plesk 8.1 including
- an upgraded to the 2.1.8 release last year
- mailman serving lists for virtual domains through an integration with
Plesk  Qmail  

You  Paul helped me greatly, simply by suggesting it was an MTA filter -
which caused me to take a more detailed look at my system and find the Qmail
logs - which then pointed to the issue, my hosting provider's relay server
rejecting the message.

I will stay on the mailman-users list to assist others who may be using
Plesk.  The hosting providers and SWSOFT will be of no use to those trying
to figure out Mailman
  
In Service,
 
Michael Kabot
President - SOAR
  Scouting Online
Affordable  Reliable
[EMAIL PROTECTED]
585-388-0211

www.soarol.com 
 
 


| -Original Message-
| From: Brad Knowles [mailto:[EMAIL PROTECTED] 
| Sent: Monday, April 16, 2007 1:28 PM
| To: [EMAIL PROTECTED]; mailman-users@python.org
| Subject: Re: [Mailman-Users] HTML causing list-wide bounce?
| 
| 
| At 4:56 PM -0400 4/15/07, Michael Kabot wrote:
| 
|   I am not fluent in Qmail.  Finally found the logs for 
| Qmail which was 
|  not in  the /var/log location, but rather deep under a Plesk 
|  directory.
| 
| Ahh.  Plesk.  See FAQ 6.15.
| 
| -- 
| Brad Knowles [EMAIL PROTECTED], Consultant  Author 
| LinkedIn Profile: http://tinyurl.com/y8kpxu Slides from 
| Invited Talks: http://tinyurl.com/tj6q4
| 

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Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-16 Thread Brad Knowles
At 2:51 PM -0400 4/16/07, Michael Kabot wrote:

  You  Paul helped me greatly, simply by suggesting it was an MTA filter -
  which caused me to take a more detailed look at my system and find the Qmail
  logs - which then pointed to the issue, my hosting provider's relay server
  rejecting the message.

I'm glad you were able to find the root cause of the problem.

  I will stay on the mailman-users list to assist others who may be using
  Plesk.  The hosting providers and SWSOFT will be of no use to those trying
  to figure out Mailman

That would be greatly appreciated.  So far as I know, we don't have a 
lot of Plesk users on the list, although we do get questions related 
to Mailman under Plesk.  Since we don't have or use Plesk ourselves, 
it's difficult for us to help debug some of those problems.

Thanks again!

-- 
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Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-15 Thread Michael Kabot

Paul,

My apologies... The link got messed up, the HTML content of the email is at
http://www.soarol.com/tmp/EmailList-HTMLerror-2.txt.  The other link you saw
was a web page, which did have javascript and links to PayPal.

Excellent suggestion.  I will replace the -bounces address and see what I
get on Monday when I can get the customer to send more test messages.

I am not fluent in Qmail.  Finally found the logs for Qmail which was not in
the /var/log location, but rather deep under a Plesk directory.

The logs shows:
- the email coming into Mailman
- Mailman sending to each of the 3 list members
- my service provider's SMTP server (64.202.189.86) rejecting the message

Looks like you are right, just not my SMTP server rejecting it.

Am I reading these right?

Apr 13 12:10:05 mtws1 relaylock: /var/qmail/bin/relaylock: mail from [IP
PROTECTED]:6416 (mx5.[DOMAIN PROTECTED])
Apr 13 12:10:06 mtws1 qmail: 1176491406.512017 new msg 7808057
Apr 13 12:10:06 mtws1 qmail: 1176491406.512113 info msg 7808057: bytes 88145
from [EMAIL PROTECTED] qp 8993 uid 2020
Apr 13 12:10:06 mtws1 qmail: 1176491406.520469 starting delivery 102: msg
7808057 to local [EMAIL PROTECTED]
Apr 13 12:10:06 mtws1 qmail: 1176491406.520524 status: local 1/10 remote
0/20
Apr 13 12:10:06 mtws1 qmail: 1176491406.694746 delivery 102: success:
did_0+0+1/
Apr 13 12:10:06 mtws1 qmail: 1176491406.694895 status: local 0/10 remote
0/20
Apr 13 12:10:06 mtws1 qmail: 1176491406.694942 end msg 7808057
Apr 13 12:10:07 mtws1 relaylock: /var/qmail/bin/relaylock: mail from
127.0.0.1:58283 (localhost)
Apr 13 12:10:07 mtws1 qmail: 1176491407.760007 new msg 7808057
Apr 13 12:10:07 mtws1 qmail: 1176491407.760087 info msg 7808057: bytes 88547
from [EMAIL PROTECTED] qp 9002 uid 2020
Apr 13 12:10:07 mtws1 qmail: 1176491407.778612 starting delivery 103: msg
7808057 to remote [LIST MEMBER #1]
Apr 13 12:10:07 mtws1 qmail: 1176491407.778706 status: local 0/10 remote
1/20
Apr 13 12:10:07 mtws1 qmail: 1176491407.778753 starting delivery 104: msg
7808057 to remote [LIST MEMBER #2]
Apr 13 12:10:07 mtws1 qmail: 1176491407.778796 status: local 0/10 remote
2/20
Apr 13 12:10:07 mtws1 qmail: 1176491407.778840 starting delivery 105: msg
7808057 to remote [LIST MEMBER #3]
Apr 13 12:10:07 mtws1 qmail: 1176491407.778883 status: local 0/10 remote
3/20
Apr 13 12:10:08 mtws1 qmail: 1176491408.245950 delivery 105: failure:
64.202.189.86_failed_after_I_sent_the_message./Remote_host_said:_554_Message
_refused./
Apr 13 12:10:08 mtws1 qmail: 1176491408.246040 status: local 0/10 remote
2/20
Apr 13 12:10:08 mtws1 qmail: 1176491408.287645 delivery 103: failure:
64.202.189.86_failed_after_I_sent_the_message./Remote_host_said:_554_Message
_refused./
Apr 13 12:10:08 mtws1 qmail: 1176491408.287696 status: local 0/10 remote
1/20
Apr 13 12:10:08 mtws1 qmail: 1176491408.325981 delivery 104: failure:
64.202.189.86_failed_after_I_sent_the_message./Remote_host_said:_554_Message
_refused./
Apr 13 12:10:08 mtws1 qmail: 1176491408.326036 status: local 0/10 remote
0/20
Apr 13 12:10:08 mtws1 qmail: 1176491408.355290 bounce msg 7808057 qp 9006
Apr 13 12:10:08 mtws1 qmail: 1176491408.355361 end msg 7808057
Apr 13 12:10:08 mtws1 qmail: 1176491408.356514 new msg 7808062
Apr 13 12:10:08 mtws1 qmail: 1176491408.356564 info msg 7808062: bytes 89388
from  qp 9006 uid 2522
Apr 13 12:10:08 mtws1 qmail: 1176491408.364749 starting delivery 106: msg
7808062 to local [EMAIL PROTECTED]
Apr 13 12:10:08 mtws1 qmail: 1176491408.364803 status: local 1/10 remote
0/20
Apr 13 12:10:08 mtws1 qmail: 1176491408.544829 delivery 106: success:
did_0+0+1/
Apr 13 12:10:08 mtws1 qmail: 1176491408.544974 status: local 0/10 remote
0/20
Apr 13 12:10:08 mtws1 qmail: 1176491408.545021 end msg 7808062

  
In Service,
 
Michael Kabot
President - SOAR
  Scouting Online
Affordable  Reliable
[EMAIL PROTECTED]
585-388-0211

www.soarol.com 
 
 


| -Original Message-
| From: Paul Tomblin [mailto:[EMAIL PROTECTED]
| Sent: Friday, April 13, 2007 5:49 PM
| To: mailman-users@python.org
| Subject: Re: [Mailman-Users] HTML causing list-wide bounce?
| 
| 
|  The email message causing the issue
|  -- .html format http://www.soarol.com/tmp/EmailList-HTMLerror-2.html
| 
| First comment - why the hell is he sending javascript in an
| email message? That plus the Paypal thing probably screams 
| scammer to most mail filters.  Because it's happening to 
| everybody, I'm betting it's an outgoing mail filter.
| 
|  SMTP Log is fine
|  -
|  Apr 13 12:10:07 2007 (2020)
|  [EMAIL PROTECTED][EMAIL 
|  PROTECTED] smtp to elmont704p-sthtml for 3 recips, completed in 
|  0.075 seconds
|  -
| 
| Where is the smtp log for the incoming bounces?  Better yet,
| replace the -bounces alias with a real mail address and have 
| a look at the bounce message.
| 
| 
| --
| Paul Tomblin [EMAIL PROTECTED] http://blog.xcski.com/
| We must do something.  This is something.  Therefore we must 
| do this.
| - Military

Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-14 Thread Brad Knowles
At 5:49 PM -0400 4/13/07, Paul Tomblin wrote:

  The email message causing the issue
  -- .html format http://www.soarol.com/tmp/EmailList-HTMLerror-2.html

  First comment - why the hell is he sending javascript in an email message?
  That plus the Paypal thing probably screams scammer to most mail
  filters.  Because it's happening to everybody, I'm betting it's an
  outgoing mail filter.

If so, then Michael would be well advised to look at the mail 
filtering process that is being used on the mail system and the 
Mailman server.  For obvious performance reasons, you want to do all 
mail filtering on the inbound leg only, and avoid any further 
filtering on the outbound leg.

If that had been done in this case, the message would have been 
rejected before it ever got to Mailman, and once the message was 
cleaned up, it wouldn't have resulted in all the rejections from the 
outbound filter -- because there wouldn't have been any outbound 
filter.

-- 
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Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-14 Thread Paul Tomblin
Brad Knowles wrote:
 At 5:49 PM -0400 4/13/07, Paul Tomblin wrote:
 
  The email message causing the issue
  -- .html format http://www.soarol.com/tmp/EmailList-HTMLerror-2.html

  First comment - why the hell is he sending javascript in an email 
 message?
  That plus the Paypal thing probably screams scammer to most mail
  filters.  Because it's happening to everybody, I'm betting it's an
  outgoing mail filter.
 
 If so, then Michael would be well advised to look at the mail filtering 
 process that is being used on the mail system and the Mailman server.  
 For obvious performance reasons, you want to do all mail filtering on 
 the inbound leg only, and avoid any further filtering on the outbound leg.

I found that the postfix /etc/postfix/access file allows you to specify 
domains that can't send you email (for instance, I reject anything from 
*.com.cn), but it also prevents you from sending email to those domains.
So it's possible that a locally created email would not trigger any 
incoming mail filter but would trigger those same filters on the outbound.


-- 
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Stay calm, be brave, and wait for the signs!
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Re: [Mailman-Users] HTML causing list-wide bounce?

2007-04-13 Thread Paul Tomblin
 The email message causing the issue
 -- .html format http://www.soarol.com/tmp/EmailList-HTMLerror-2.html

First comment - why the hell is he sending javascript in an email message?
That plus the Paypal thing probably screams scammer to most mail
filters.  Because it's happening to everybody, I'm betting it's an
outgoing mail filter.

 SMTP Log is fine
 -
 Apr 13 12:10:07 2007 (2020)
 [EMAIL PROTECTED][EMAIL PROTECTED]
 smtp to elmont704p-sthtml for 3 recips, completed in 0.075 seconds
 -

Where is the smtp log for the incoming bounces?  Better yet, replace the
-bounces alias with a real mail address and have a look at the bounce
message.


-- 
Paul Tomblin [EMAIL PROTECTED] http://blog.xcski.com/
We must do something.  This is something.  Therefore we must do this.
- Military and Corporate Logic
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