Re: [Mailman-Users] Missing Unsubscription Requests

2006-05-01 Thread Edward Muller
On Friday 28 April 2006 21:55, Mark Sapiro wrote:
 Edward Muller wrote:
 I know the unsubscription request was made because:
 a) they show up in the 'vette' log
 b) Some people are sending angry emails to the return address of the list.

 a) is good evidence. As far as b) is concerned, can people who can't
 deal with an unsubscribe confirmation be trusted in this ?-)

No, but that's why I put a) in there. :-) 


 But those people are still on the list, the list admin (who I know
  personally) has told me they haven't discarded them, and the
  unsubscription requests don't show up on the 'admindb' page.
 
 I don't mean that all unsubscription requests don't show up, some do.

 Is admin_immed_notify on and if so, does the admin get notice of the
 missing unsub requests?

Yes.


 I've looked over the error logs, which do have some errors, but nothing
 related to unsubscription requests.

 Are you absolutely certain the logged errors aren't related? What are
 they?

They aren't on the same day/time when the unsubscribe requests happened.

-- 
Edward Muller
Interlix, LLC
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Re: [Mailman-Users] Missing Unsubscription Requests

2006-05-01 Thread Mark Sapiro
Edward Muller wrote:

On Friday 28 April 2006 21:55, Mark Sapiro wrote:

 Is admin_immed_notify on and if so, does the admin get notice of the
 missing unsub requests?

Yes.


I've taken a quick look through the code and done a couple of tests,
and I can't see the problem. I certainly haven't tested enough to
reveal an intermittent bug, and as I suspect this feature isn't used
much, it's certainly possible there is a bug somewhere - possibly
something is being updated without first acquiring a lock, but other
than that, I haven't a clue. I'll continue to look.

If you get any further information that might help with diagnosis,
please report.

-- 
Mark Sapiro [EMAIL PROTECTED]   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Missing Unsubscription Requests

2006-04-28 Thread Mark Sapiro
Edward Muller wrote:

I know the unsubscription request was made because:
a) they show up in the 'vette' log
b) Some people are sending angry emails to the return address of the list.


a) is good evidence. As far as b) is concerned, can people who can't
deal with an unsubscribe confirmation be trusted in this ?-)


But those people are still on the list, the list admin (who I know personally) 
has told me they haven't discarded them, and the unsubscription requests 
don't show up on the 'admindb' page. 

I don't mean that all unsubscription requests don't show up, some do.


Is admin_immed_notify on and if so, does the admin get notice of the
missing unsub requests?


I've looked over the error logs, which do have some errors, but nothing 
related to unsubscription requests.


Are you absolutely certain the logged errors aren't related? What are
they?

-- 
Mark Sapiro [EMAIL PROTECTED]   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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