Re: [Mailman-Users] Nomail members

2007-03-10 Thread Brad Knowles
At 10:49 AM -0700 3/9/07, [EMAIL PROTECTED] wrote:

  Then there's the group who are running something like Windows ME who
  are adamant that my time is too valuable for me to learn anything.
  What are we going to do, kick them off the list with a learn-ya
  damn-ya!  I certainly feel that way at times.  So does my partner.

We get that kind of crap to python.org, too.  I think we get a lot 
more of it than most anyone else, because many stupid people seem to 
see that Mailman is a project supported by python.org, and they 
naturally assume that this is the site where all mailing lists in 
the Universe are hosted, and that it's our only purpose in life to 
kowtow to their every whim.

Believe me, I'll put a lot of work into making sure that I *don't* 
comply with their demands, and I can be pretty harsh in my responses.

  These are the hard realities of the Consumer Internet.  The last thing
  my partner and I **need** is a Unix-like encrypted password and having
  to reset passwords as root.

That's not necessary.  Think of all the enter your e-mail address, 
have auto-generated new password sent to you systems on the 
Internet.  Well, that's what we're talking about here.  Trust me, 
it's far, far better than the old reminders.

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Re: [Mailman-Users] Nomail members

2007-03-09 Thread Paul Tomblin
Quoting Brad Knowles ([EMAIL PROTECTED]):
 At 9:19 PM -0700 3/8/07, [EMAIL PROTECTED] wrote:
 
   Tell me that isn't true, Mark.  From this mail list administrator's
   perspective, I can't find/use my password ranks just below the AOL
   flaming demands that we unsubscribe them NOW!
 
 Who needs periodic reminders, when there will be a reset mechanism 
 that the user can make use of at any time of their choosing?

I give up.

I'm starting to think that my average mailing list user won't remember the
URL they used to subscribe, they don't file away that email they get when
they subscribe with all the instructions, that they don't read the footer
on every message, and they don't read the monthly message.

At least one idiot reported his monthly message to SpamCop, which reported
it to my isp at the time, which suspended ALL of my access to their
outgoing mail server for a couple of days while they investigated.
Another idiot asked why he was on a cross country skiing list when he
signed up for a Linux users group mailing list (my domain name is
xcski.com).  I explained that if he couldn't tell the difference between
the domain name part and the user part of a mail address, then perhaps
Linux isn't the OS for him and sent him the address of the local Apple
users group.

Because of all that, I'm resigned to having to respond to mailing list
members emailing me demands to change their address, unsubscribe them, or
whatever piece of mailing list trivia they want.  There doesn't seem to be
any way around it.  I have a form letter that I send back to them.  The
form letter makes it look like I don't read their request, but mostly I do
for the amusement value.

If these requests for human intervention go up when the monthly reminder
mails go away, I may have to make my own monthly reminder mail.

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Re: [Mailman-Users] Nomail members

2007-03-09 Thread Mark Sapiro
Paul Tomblin wrote:

I'm starting to think that my average mailing list user won't remember the
URL they used to subscribe, they don't file away that email they get when
they subscribe with all the instructions, that they don't read the footer
on every message, and they don't read the monthly message.


Sadly, I think this is true, and it argues that for this group of users
at least, the reminders are useless anyway.

But, for those for whom they are useful, here's a possibility. This is
not a promise, but rather a suggestion. I first saw it it a comment by
Glen Seib on the wiki http://wiki.list.org/display/DEV/Mailman+2.2.

The suggestion (with interpretation by me) is that the list owner could
provide a text template with substitutable parameters such as list
name, user email, user options url, etc. as a list attribute. This
could be used to remind users of list procedures and policies, how to
get a password reset, whatever you want. It would be sent periodically
to all list members. It would not be a list post, so it wouldn't be
archived, and it would be personalized even if the list normally
wasn't.

To bring this thread back around to its beginning, there could also be
a mechanism to treat a bounce of this message differently from a
bounce of a post or digest.

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Re: [Mailman-Users] Nomail members

2007-03-09 Thread Paul Tomblin
Quoting Mark Sapiro ([EMAIL PROTECTED]):
 But, for those for whom they are useful, here's a possibility. This is
 not a promise, but rather a suggestion. I first saw it it a comment by
 Glen Seib on the wiki http://wiki.list.org/display/DEV/Mailman+2.2.
 
 The suggestion (with interpretation by me) is that the list owner could
 provide a text template with substitutable parameters such as list
 name, user email, user options url, etc. as a list attribute. This
 could be used to remind users of list procedures and policies, how to
 get a password reset, whatever you want. It would be sent periodically
 to all list members. It would not be a list post, so it wouldn't be
 archived, and it would be personalized even if the list normally
 wasn't.
 
 To bring this thread back around to its beginning, there could also be
 a mechanism to treat a bounce of this message differently from a
 bounce of a post or digest.

That would be awesome.  That would be everything I've ever wanted in a
monthly reminder.  I assume it would be VERPed the way existing monthly
reminders can be, right?

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Re: [Mailman-Users] Nomail members

2007-03-09 Thread vancleef
The esteemed Brad Knowles has said:
 
 At 9:19 PM -0700 3/8/07, [EMAIL PROTECTED] wrote:
 
   Tell me that isn't true, Mark.  From this mail list administrator's
   perspective, I can't find/use my password ranks just below the AOL
   flaming demands that we unsubscribe them NOW!
 
 Who needs periodic reminders, when there will be a reset mechanism 
 that the user can make use of at any time of their choosing?
 
 I'm sorry, I'm just not seeing the reason why you would ever want to 
 continue using the reminder mechanism, when you can just go to a 
 page, enter in your e-mail address, and have the system generate a 
 new password for you and send it to you by e-mail.
 
If three years as a Mailman mail list administrator has taught me
anything, it is Never underestimate the inability of list members to
use the user member management resources of Mailman.  That begins
with an inability to click on the links we put on headers and footers
to get to their options page, much less clicking on the button that
mails a password refresher to them.

Then there's the group who are running something like Windows ME who
are adamant that my time is too valuable for me to learn anything.
What are we going to do, kick them off the list with a learn-ya
damn-ya!  I certainly feel that way at times.  So does my partner.

These are the hard realities of the Consumer Internet.  The last thing
my partner and I **need** is a Unix-like encrypted password and having
to reset passwords as root.  

Hank
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Re: [Mailman-Users] Nomail members

2007-03-09 Thread Mark Sapiro
[EMAIL PROTECTED] wrote:

These are the hard realities of the Consumer Internet.  The last thing
my partner and I **need** is a Unix-like encrypted password and having
to reset passwords as root.  


You won't have to do the reset as root or at all, except of course for
those clueless users who insist you do everything for them and have no
need of a password anyway.

The way I envision this is the current 'Remind me' buttion on the user
options login page is replaced by a 'Reset password' button. Clicking
this results in an email along the lines of the current subscription
confirmation email except that it would say that confirmation will
result in the password being changed to ...

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Re: [Mailman-Users] Nomail members

2007-03-09 Thread Denis Morejón López
Hello guys:
I have about 15 lists. Some of them become a dark hole some times, since 
users can not send to or receive from these lists. I do not see any error 
log in /var/log/mailman/error, only some pck files into 
/var/spool/mailman/shunt/.
I just tried /usr/lib/mailman/bin/unshunt  /var/spool/mailman/shunt but 
although some of the pck files are deleted, It remains the problems with the 
lists.

Some help please!




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Re: [Mailman-Users] Nomail members

2007-03-09 Thread Mark Sapiro
Denis Morejón López wrote:

I have about 15 lists. Some of them become a dark hole some times, since 
users can not send to or receive from these lists. I do not see any error 
log in /var/log/mailman/error, only some pck files into 
/var/spool/mailman/shunt/.
I just tried /usr/lib/mailman/bin/unshunt  /var/spool/mailman/shunt but 
although some of the pck files are deleted, It remains the problems with the 
lists.


Regarding shunted messages, there should be three entries in Mailman's
error log for each shunted message. These are an uncaught exception
entry, a traceback of the exception and the shunting entry.

If these are not in the error log, perhaps your logs rotate and they
are in an older generation or have rotated into oblivion.

Regarding your list not delivering, see
http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq03.014.htp.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Mark Sapiro
Paul Tomblin wrote:

I'm having two problems with members of a list who are set to no mail
but whose email address is no longer valid:
- The bounce of the monthly password reminder, even though it is VERPed,
  is not sufficient to remove them from the list because it's only one
  bounce.  It would be nice if that bounce would trigger some additional
  probing, possibly immediately going to the you are disabled warnings.


It would not be difficult to do a withlist script to list those members
with current bounce info and disabled delivery. You could run this a
day or so after the password reminders are sent to get a manual list
for further manual action.

I'm not sure that treating a bounce of a password reminder as an
immediate disable for bounce is a good idea. It is after all, just one
bounce. If you don't disable members for bounce after one single post
bounces, It probably isn't a good idea to do it for password reminders
either.

Another thought is that password reminders are sent from the 'mailman'
list. You could set the alias for mailman-bounces to deliver these to
a person.


- I send the membership list of one particular list off as a cron job to a
  friend who has a backup list for that one.  But there is no easy way
  to remove addresses that are set to no mail from the output of
  list_members.  What I want is the opposite of list_members -n to show
  only members who aren't set to no mail.


Have you tried list_members -n enabled? It's not documented, but it
works.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Paul Tomblin
Quoting Mark Sapiro ([EMAIL PROTECTED]):
 I'm having two problems with members of a list who are set to no mail
 but whose email address is no longer valid:
 - The bounce of the monthly password reminder, even though it is VERPed,
   is not sufficient to remove them from the list because it's only one
   bounce.  It would be nice if that bounce would trigger some additional
   probing, possibly immediately going to the you are disabled warnings.
 
 
 It would not be difficult to do a withlist script to list those members
 with current bounce info and disabled delivery. You could run this a
 day or so after the password reminders are sent to get a manual list
 for further manual action.
 
 I'm not sure that treating a bounce of a password reminder as an
 immediate disable for bounce is a good idea. It is after all, just one
 bounce. If you don't disable members for bounce after one single post
 bounces, It probably isn't a good idea to do it for password reminders
 either.

The problem is that the bounce thresholds are set for the people who get
mail every mail.  The nomail members only get mail once a month, so
they'll never be removed.

 - I send the membership list of one particular list off as a cron job to a
   friend who has a backup list for that one.  But there is no easy way
   to remove addresses that are set to no mail from the output of
   list_members.  What I want is the opposite of list_members -n to show
   only members who aren't set to no mail.
 
 
 Have you tried list_members -n enabled? It's not documented, but it
 works.

Oh, shiny!  I might have tried that if it was documented.  Thanks.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Mark Sapiro
Paul Tomblin wrote:

Quoting Mark Sapiro ([EMAIL PROTECTED]):
 
 I'm not sure that treating a bounce of a password reminder as an
 immediate disable for bounce is a good idea. It is after all, just one
 bounce. If you don't disable members for bounce after one single post
 bounces, It probably isn't a good idea to do it for password reminders
 either.

The problem is that the bounce thresholds are set for the people who get
mail every mail.  The nomail members only get mail once a month, so
they'll never be removed.


I understand that that is the problem, but they'll never be removed
anyway because password reminders come from the site (mailman) list,
and any bounced password reminder is returned to mailman-bounces and
ignored since the user being reminded is not a member of the mailman
list.

That being the case, my previous suggestion that you could list
delivery disabled members that have current bounce info with a
withlist or other script won't work either, because they won't have
any bounce info for a bounced password reminder.

Thus, I think I'm back to my other thought which is that in the short
term, the best you can do is arrange for mail to the mailman-bounces
address to be seen by a human.

In the longer term (Mailman 2.2) password reminders and the site list
are both going away.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Paul Tomblin
Quoting Mark Sapiro ([EMAIL PROTECTED]):
 In the longer term (Mailman 2.2) password reminders and the site list
 are both going away.

*All* password reminders are going away?  I'm kind of worried about that -
I get enough emails from people who say can you change my email address
to [EMAIL PROTECTED], I'm pretty sure that without the monthly reminders I'd 
get
three times as many.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Mark Sapiro
Paul Tomblin wrote:

*All* password reminders are going away?  I'm kind of worried about that -
I get enough emails from people who say can you change my email address
to [EMAIL PROTECTED], I'm pretty sure that without the monthly reminders I'd 
get
three times as many.


User passwords are (finally) going to be encrypted, so there's no way
to send a reminder. The existing, on demand reminder will be replaced
by a reset function of some kind. See
http://wiki.list.org/display/DEV/Mailman+2.2.

My experience is that the users who take responsibility for themselves
will remember their passwords or figure out how to get a reset. The
others will ask the list owner even if they received a reminder
yesterday.

It would be interesting to keep track of requests from users for things
they can do for themselves to see if the frequency of requests is
greater towards the end of the month. I haven't done this, but I
suspect it's not.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Paul Tomblin
Quoting Mark Sapiro ([EMAIL PROTECTED]):
 User passwords are (finally) going to be encrypted, so there's no way
 to send a reminder. The existing, on demand reminder will be replaced

Ohh, good idea.

 It would be interesting to keep track of requests from users for things
 they can do for themselves to see if the frequency of requests is
 greater towards the end of the month. I haven't done this, but I
 suspect it's not.

In my experience, the first day or two of the month is where most people
do their own maintenance (unsubscribe, change their address, subscribe a
new address), and also where I get the majority of the requests that need
the form letter.

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Re: [Mailman-Users] Nomail members

2007-03-08 Thread Brad Knowles
At 9:19 PM -0700 3/8/07, [EMAIL PROTECTED] wrote:

  Tell me that isn't true, Mark.  From this mail list administrator's
  perspective, I can't find/use my password ranks just below the AOL
  flaming demands that we unsubscribe them NOW!

Who needs periodic reminders, when there will be a reset mechanism 
that the user can make use of at any time of their choosing?

I'm sorry, I'm just not seeing the reason why you would ever want to 
continue using the reminder mechanism, when you can just go to a 
page, enter in your e-mail address, and have the system generate a 
new password for you and send it to you by e-mail.

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Re: [Mailman-Users] Nomail members

2001-06-20 Thread Dan Mick


 I am trying to list all users from a list that has the option nomail enabled. 
Does anybody knows how can i perform this task?

Use this with bin/withlist:

import sys
import Mailman.mm_cfg

def nomail(list):

   for member in list.members.keys():
  try:
 if list.user_options[member]  Mailman.mm_cfg.DisableDelivery:
print member
  except:
 print  sys.stderr, %s has no user_options % member
 pass

   for member in list.digest_members.keys():
  try:
 if list.user_options[member]  Mailman.mm_cfg.DisableDelivery:
print member
  except:
 # normal for digest_members to have no options; means MIME digests
 pass
   sys.exit(0)


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