[Mailman-Users] AOL Issues

2003-11-04 Thread M Ondercin
Hallo,

I've seen some discussion problems with AOL in the archives that 
mentions other people having problems with bouncebacks from AOL.  I am 
randomly getting this back from AOL at which point 90% of my AOL listers 
are bounced off of my list.

---
[EMAIL PROTECTED]
(reason: 554 TRANSACTION FAILED 554 AOL will not accept delivery of 
this message)

   - Transcript of session follows -
... while talking to mailin-04.mx.aol.com.:
 DATA
 554 TRANSACTION FAILED 554 AOL will not accept delivery of this message
554 5.0.0 Service unavailable
451 4.4.1 reply: read error from mx3.hotmail.com.
Reporting-MTA: dns; frnk.ondercin.com
Received-From-MTA: DNS; frnk
Arrival-Date: Tue, 4 Nov 2003 10:12:35 -0700
Final-Recipient: RFC822; [EMAIL PROTECTED]
Action: failed
Status: 5.0.0
Remote-MTA: DNS; mailin-04.mx.aol.com
Diagnostic-Code: SMTP;
554 TRANSACTION FAILED 554 AOL will not accept delivery of
this message
Last-Attempt-Date: Tue, 4 Nov 2003 10:12:47 -0700
Does anyone have a clue what in the heck this message actually 
means?  I haven't been able to find info on this anywhere and we've had no 
response from their admin addresses so far about it.

Thanks

-
M Ondercin  [EMAIL PROTECTED]
Owner  Friesian-L
Mail me for info on Friesian-L or visit http://ondercin.com/FriesianL/





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Re: [Mailman-Users] AOL and spam reports

2003-11-08 Thread M Ondercin
At 10:25 PM 11/4/2003 -0600, you wrote:
 If you really have to deal with this, then send a final notice that 
all AOL users will be set to nomail and must set themselves back if they 
want to be on the list.  Include directions for resetting from 
Nomail.  Send the message, generate a digest, then change all the AOL folks.
 It's that or unsub the lot of them.


Thanks,

But since that wasn't a viable option, I waited until I recieved 
the next set of 554 bounces and called AOL's Postmaster number 
1-888-212-5537, since we'd never gotten any info back from the email 
addresses on http://postmaster.info.aol.com/ or been able to find the error 
on those pages.

The error is: (reason: 554 TRANSACTION FAILED 554 AOL will not accept 
delivery of this message)

The 554 error is a new one, they don't even have much info on it 
in their help resources.  They ran our site through their test procedures 
and verified that we weren't blacklisted, and that we weren't an open relay 
and etc.  The current fix that they are offering is to whitelist your site 
(take all the contact info and such), so they can work with you on the 
problem directly when it comes up.

The tech I talked to couldn't find a reason why the messages were 
being bounced.  Especially since there is no pattern to the bouncing as far 
as mime/no mime, attachment/no attachment  VERP/no VERP.  It's been 
completely random.

Since I haven't been able to find anything specific on this in the 
FAQ's or Archives, I thought I'd share what little we've been able to find 
out on this problem.

M Ondercin.

-

M. Ondercin
[EMAIL PROTECTED]


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