Re: [MlMt] Cannot connect to iCloud mailbox

[Kip DeGraaf]

On 9 Oct 2014, at 3:36, Benny Kjær Nielsen wrote:

We can try taking MailMate out of the equation. Use Terminal to 
connect to the server like this:


openssl s_client -connect imap.mail.me.com:993

When it has connected then write the following with your login 
details:


0 LOGIN username password

I have no problems with my own account, but I do not have two-step 
verification enabled.


Well it looks like Apple is the problem, I've filed a support ticket 
with them.


Whether I use my iCloud regular password or a brand new App-Specific 
password I get


0 NO [AUTHENTICATIONFAILED] Authentication failed

after the '0 LOGIN myusername password' entry.

I've so stumped the Apple support team that I've been passed to an 
escalation team, spent 45 minutes on the phone with them and now I'm due 
for a callback the next day.


Thank you for the suggestion about using the openssl connect, it cut 
through a lot of potential finger pointing by Apple Support and squarely 
demonstrated the issue was theirs.___
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Re: [MlMt] Cannot connect to iCloud mailbox

[Kip DeGraaf]

Sorry, should have mentioned that in the previous posting.

Build 4551 is what I was running.  I've grabbed 4555 this morning, made 
a new App-Specific Password, still unable to use iCloud mail.


I've removed the IMAP Source and reimported it a couple of times now.  
I've made sure that the IMAP username is just the username and not the 
full email address, while still using full email for SMTP.


And while the connection doctor available in Apple Mail leaves a bit to 
be desired, it does show, as does the Apple Mail account preferences, 
that it is using Apple Token to get connected to iCloud Mail.


If it would help, I'm happy to give you a copy of the connection log 
from Apple Mail for my iCloud account.



On 8 Oct 2014, at 2:35, Benny Kjær Nielsen wrote:


On 8 Oct 2014, at 1:11, Kip DeGraaf wrote:

For what it's worth, I had to go into my Manage Apple ID section to 
enable Two-step verification before I could create App-Specific 
Passwords.


However, even after enabling that and creating an App-Specific 
Password, I still get this in my Activity Viewer:


Make sure you are not affected by a bug in one of the recent test 
versions. This bug could roll back your IMAP settings to something 
that didn't work in the past (and therefore you changed it). For 
iCloud accounts this could be the use of a full email address as 
username instead of only the username part of the email address.


23:00:06 S: * OK [CAPABILITY st11p00mm-iscream012 14G 
XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] 
iSCREAM ready to rumble


Off topic: I guess Apple Mail uses “AUTH=ATOKEN” to login. I'm 
offline at the time of writing this and cannot look it up, but I do 
know it is not supported by MailMate.


Was asked for the password twice even though I had already set the 
password in the Edit IMAP Account section.


When authentication fails then MailMate keeps on asking. I did make 
some recent changes to password handling which means I'm not ruling 
out any new bugs.


If you still cannot make it work then let's debug the issue off list.

--
Benny
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