[mailop] Charter (RR) mit process?

[John Possidente via mailop]

 It's been so long since I needed to mitigate with
Charter/Spectrum/Roadrunner that I have no idea anymore what the process
is. Does anyone here know?

Thanks,
John
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Re: [mailop] Port 25 Pingback?

[John Possidente via mailop]

Thanks everyone. This has both clarified the question and answered it
(them).

Mike: Yes, 'host' is the term I should have used.

Denny: That very well might be what the mailer was referring to. I'll read
up on it before answering them

John




On Mon, Jun 19, 2023 at 8:46 AM Denny Watson via mailop 
wrote:

> On 6/16/2023, John Possidente via mailop wrote:
> > A sender of legally mandated bulk mail who are very conscious of making
> > sure they're dotting every i and crossing every t (because they're
> > required to) asked me today whether port 25 pingback is still necessary.
> > I immediately thought, "Of course not," but on second thought (before
> > speaking, yay) realized that maybe I'm wrong.
> >
> > Does anyplace still reject mail from sources that don't answer on port
> 25?
>
> Do you mean this?  https://en.wikipedia.org/wiki/Callback_verification
> .. or something else?
>
> --
> Denny Watson
> Lead Investigator
> The Spamhaus Project
>
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[mailop] Port 25 Pingback?

[John Possidente via mailop]

A sender of legally mandated bulk mail who are very conscious of making
sure they're dotting every i and crossing every t (because they're required
to) asked me today whether port 25 pingback is still necessary. I
immediately thought, "Of course not," but on second thought (before
speaking, yay) realized that maybe I'm wrong.

Does anyplace still reject mail from sources that don't answer on port 25?

Thanks.
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Re: [mailop] Cryptic Earthlink rejection message

[John Possidente via mailop]

Thank you, Al. Been seeing a lot of these from Earthlink lately.

John


On Wed, Jun 17, 2020 at 3:54 PM Al Iverson via mailop 
wrote:

> I am not familiar with the error message, but you might want to submit
> your sending IP address here: https://abuse.vadesecure.com/ and see
> that results in you getting any sort of useful reply.
>
> Cheers,
> Al Iverson
>
> On Wed, Jun 17, 2020 at 2:40 PM Russell Clemings via mailop
>  wrote:
> >
> > host mx03.oxsus-vadesecure.net [147.135.97.26]
> > SMTP error from remote mail server after end of data:
> > 550 5.7.1 Message rejected - OXSUS0001_507
> >
> > Anyone know what this means? (Besides the obvious.) Googling
> "OXSUS0001_507" yields nothing. It's coming from mail sent to Earthlink.net
> and related domains: jps.net, mindspring.com, netcom.com so far. Just
> >
> >
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>
>
>
> --
> Al Iverson // Wombatmail // Chicago
> Song a day! https://www.wombatmail.com
> Deliverability! https://spamresource.com
> And DNS Tools too! https://xnnd.com
>
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Re: [mailop] Any iCloud admins on this list?

[John Possidente]

Check for listings on Proofpoint, too.

John


On Tue, Jan 15, 2019 at 6:01 PM Suresh Ramasubramanian 
wrote:

> Please follow this process - https://support.apple.com/en-us/HT204137
>
> --srs
>
> --
> *From:* mailop  on behalf of Scott Southard
> via mailop 
> *Sent:* Wednesday, January 16, 2019 1:57 AM
> *To:* mailop@mailop.org
> *Subject:* [mailop] Any iCloud admins on this list?
>
> Hey everyone,
> We're seeing some consistent bounces coming from iCloud domains across our
> IPs and not 100% sure why. If there are any admins on this list, I'd be
> eternally grateful if you could email me off the list.
>
> Thanks!
>
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Re: [mailop] Hotmail SNDS page down?

[John Possidente]

Thanks for the fixes!

As of a few minutes ago, the support request page CAPTCHA fails repeatedly
using Firefox, but works with MS Edge.

John


On Thu, Apr 26, 2018 at 10:55 AM, Al Iverson <aiver...@wombatmail.com>
wrote:

> Krishna, thank you for the update and your help fixing this. It is much
> appreciated.
>
> FYI, now I am able to access SNDS, but Access Request verification emails
> are not being delivered. I got one truncated one overnight from a client
> where it was cut off before the confirm link in the email message. For my
> new attempts today, no email seems to be coming through at all.
>
> I can't easily get to the inbound SMTP logs for our inbound server to
> check, but I hear from others that I'm not the only one with this issue, so
> I don't think it's on my side.
>
> Cheers,
> Al Iverson
>
> On Thu, Apr 26, 2018 at 8:47 AM, Mohammed Ahmed <mohamm...@aweber.com>
> wrote:
>
>> It is working for me again.  Thanks, Micheal and Krishna for
>> resolving this issue so quickly.
>>
>> Mohammed.
>>
>> On Thu, Apr 26, 2018 at 3:29 AM, Krishna Garewal via mailop <
>> mailop@mailop.org> wrote:
>>
>>> Noted and forwarded, thanks.
>>>
>>>
>>>
>>> *From:* Ewald Kessler | webpower <ewald.kess...@webpower.nl>
>>> *Sent:* Thursday, April 26, 2018 12:24 AM
>>> *To:* Benjamin BILLON <bbil...@splio.com>
>>> *Cc:* mailop <mailop@mailop.org>; Michael Wise <
>>> michael.w...@microsoft.com>; Krishna Garewal <kgare...@microsoft.com>
>>>
>>> *Subject:* Re: [mailop] Hotmail SNDS page down?
>>>
>>>
>>>
>>> Good to see it's back. Thanks!
>>>
>>>
>>>
>>> One thing though: I notice that the links to SNDS on the Postmaster page
>>> (OLD: https://postmaster.live.com/pm/
>>> <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpostmaster.live.com%2Fpm%2F=02%7C01%7Ckgarewal%40microsoft.com%7C0398bd149337463848f408d5ab46ae4c%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C1%7C636603242431531611=zUV3jkLO9yD7mxK0i35tICHDwkN3ir5KVmP%2FiBenICs%3D=0>
>>> - NEW: https://sendersupport.olc.protection.outlook.com/pm/
>>> <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsendersupport.olc.protection.outlook.com%2Fpm%2F=02%7C01%7Ckgarewal%40microsoft.com%7C0398bd149337463848f408d5ab46ae4c%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636603242431541619=wvvrKXcPndpyj2K3sddp59WeYvXeMTPr0MUOjtT6w98%3D=0>)
>>> refer to HTTP://postmaster.live.com/snds
>>> <https://na01.safelinks.protection.outlook.com/?url=HTTP%3A%2F%2Fpostmaster.live.com%2Fsnds=02%7C01%7Ckgarewal%40microsoft.com%7C0398bd149337463848f408d5ab46ae4c%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C1%7C636603242431551627=3kSjgT9exYEGb57Fw5RAgWjGxA%2FeJr914f3%2BxNA8dko%3D=0>
>>> but without a redirect to the actual correct HTTPS location they time out.
>>>
>>>
>>> --
>>>
>>> Deliverability & Abuse Management, www.webpower-group.com
>>>
>>> ewald.kess...@webpower.nl
>>>
>>> t: +31 342 423 262
>>>
>>>
>>>
>>>
>>>
>>> On 26 April 2018 at 06:03, Benjamin BILLON <bbil...@splio.com> wrote:
>>>
>>> It's back to normal for me, thanks!
>>>
>>>
>>>
>>> --
>>>
>>> Benjamin
>>>
>>>
>>>
>>> *De :* mailop <mailop-boun...@mailop.org> *De la part de* Krishna
>>> Garewal via mailop
>>> *Envoyé :* jeudi 26 avril 2018 09:36
>>> *À :* John Stephenson <johnstephenso...@gmail.com>; Al Iverson <
>>> aiver...@wombatmail.com>
>>> *Cc :* mailop <mailop@mailop.org>; John Possidente <
>>> possiden...@gmail.com>; Michael Wise <michael.w...@microsoft.com>;
>>> Mohammed Ahmed <mohamm...@aweber.com>
>>> *Objet :* Re: [mailop] Hotmail SNDS page down?
>>>
>>>
>>>
>>> Thanks, forwarded the issue on.
>>>
>>>
>>>
>>> *From:* John Stephenson <johnstephenso...@gmail.com>
>>> *Sent:* Wednesday, April 25, 2018 6:30 PM
>>> *To:* Al Iverson <aiver...@wombatmail.com>
>>> *Cc:* Krishna Garewal <kgare...@microsoft.com>; mailop <
>>> mailop@mailop.org>; John Possidente <possiden...@gmail.com>; Michael
>>> Wise <michael.w...@microsoft.com>; Mohammed Ahmed <mohamm...@aweber.com>
>>> *Subject:* Re: [mailop] Hotmail SNDS page down?
>>>
>>>
>>>
>>> I'm seei

Re: [mailop] Hotmail SNDS page down?

[John Possidente]

The CAPTCHA on the support page seems to be broken as well.


On Wed, Apr 25, 2018 at 9:54 AM, Mohammed Ahmed 
wrote:

> Hello Michael,
>
> Looks like we are getting 503 error when trying to access SNDS data.  Just
> wanted to give you heads up.
>
>
>
> Thanks,
>
> --
>
> Mohammed Ahmed
> Director, Deliverability
>
>
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Re: [mailop] Gmail images (not) auto-loading

[John Possidente]

That would explain some things my clients have reported.

I thought it was due to image size. Does Gmail have a limit on the size of
images allowable in the body of the message itself (not attached)?

John


On Tue, Apr 3, 2018 at 12:12 PM, Jakub Olexa via mailop 
wrote:

> Hi,
>
> have anyone else noticed Gmail not loading the images by default on most
> of the campaigns? We are seeing this on both Gmail and G Suite since the
> morning on multiple campaigns from various sources.
>
> Jakub Olexa
> Mailkit
>
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Re: [mailop] Weird problems with mitigation at Hotmail/Outlook

[John Possidente]

Thanks, Brian. That's not a bad idea. Worth a try, anyway.

John


On Fri, Jan 5, 2018 at 12:11 PM, Brian Curry <bcu...@merkleinc.com> wrote:

> What *might* be going on there is MSFT lifts the “block” but doesn’t
> change any thresholds/limits the IP is still susceptible to.
>
>
>
> You may want to prompt the robots to give you the “new IP space” form to
> provide expected volumes from the IP, and see if MSFT will adjust
> thresholds on the IP. That has worked in the past for me, along with the
> mitigation.
>
>
>
>
>
> Brian Curry
>
> Email Deliverability Team Lead | Platform Services
>
> Merkle Inc.
>
>
>
> *From:* mailop [mailto:mailop-boun...@mailop.org] *On Behalf Of *John
> Possidente
> *Sent:* Friday, January 05, 2018 7:41 AM
> *To:* Edgaras | SENDER <edga...@sender.net>
> *Cc:* mailop <mailop@mailop.org>
> *Subject:* Re: [mailop] Weird problems with mitigation at Hotmail/Outlook
>
>
>
> Seen this also recently (past couple of weeks at least). "Block has been
> lifted" and then it's not.
>
> John
>
>
>
> On Fri, Jan 5, 2018 at 6:29 AM, Edgaras | SENDER <edga...@sender.net>
> wrote:
>
> Hi,
>
>
>
> 2 days ago one of our IPs started getting an AS3150 block when sending to
> Hotmail/Outlook.
>
> Which is very weird, as complaint rate and bounce rate are way below what
> Outlook publishes as their official requirements.
>
>
>
> After submitting their delivery support form, we get the automatic email
> saying that the IP has been mitigated: "Our investigation has determined
> that the above IP(s) qualify for mitigation. The block has been lifted, and
> the IP(s) have been granted increased daily sending limits."
>
>
>
> However, the IP still stays blocked! After replying to that email, we get
> a copy-paste reply from Outlook.com support saying that "As previously
> stated, your IP(s) do not qualify for mitigation at this time."
>
>
>
> ???
>
>
>
> Alright, we repeat the process the next day, with the same results -
> initial email says that the IP has been mitigated, that doesn't work and
> the IP is still blocked, and Outlook.com support says that the IP is not
> eligible for mitigation.
>
>
>
> Asking to escalate to T3 did nothing.
>
>
>
> Has someone else experienced this? What to do in this situation?
>
>
>
> P.S. if anyone from Outlook/Hotmail are here, here is the ticket number:
> SRX1410467394ID. I would greatly appreciate any help or insight into this.
>
>
>
>
>
>
>
>
>
>
>
> Regards,
>
>
> [image: Sender]
>
> Edgaras Vaitkevičius
> edga...@sender.net
> +370 627 60923 <+370%20627%2060923>
>
>
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>
> *Named Search Agency of the Year by MediaPost*
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>
> This email and any attachments transmitted with it are intended for use by
> the intended recipient(s) only. If you have received this email in error,
> please notify the sender immediately and then delete it. If you are not the
> intended recipient, you must not keep, use, disclose, copy or distribute
> this email without the author’s prior permission. We take precautions to
> minimize the risk of transmitting software viruses, but we advise you to
> perform your own virus checks on any attachment to this message. We cannot
> accept liability for any loss or damage caused by software viruses. The
> information contained in this communication may be confidential and may be
> subject to the attorney-client privilege.
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Re: [mailop] Weird problems with mitigation at Hotmail/Outlook

[John Possidente]

Seen this also recently (past couple of weeks at least). "Block has been
lifted" and then it's not.

John


On Fri, Jan 5, 2018 at 6:29 AM, Edgaras | SENDER  wrote:

> Hi,
>
> 2 days ago one of our IPs started getting an AS3150 block when sending to
> Hotmail/Outlook.
> Which is very weird, as complaint rate and bounce rate are way below what
> Outlook publishes as their official requirements.
>
> After submitting their delivery support form, we get the automatic email
> saying that the IP has been mitigated: "Our investigation has determined
> that the above IP(s) qualify for mitigation. The block has been lifted, and
> the IP(s) have been granted increased daily sending limits."
>
> However, the IP still stays blocked! After replying to that email, we get
> a copy-paste reply from Outlook.com support saying that "As previously
> stated, your IP(s) do not qualify for mitigation at this time."
>
> ???
>
> Alright, we repeat the process the next day, with the same results -
> initial email says that the IP has been mitigated, that doesn't work and
> the IP is still blocked, and Outlook.com support says that the IP is not
> eligible for mitigation.
>
> Asking to escalate to T3 did nothing.
>
> Has someone else experienced this? What to do in this situation?
>
> P.S. if anyone from Outlook/Hotmail are here, here is the ticket number:
> SRX1410467394ID. I would greatly appreciate any help or insight into this.
>
>
>
>
>
> Regards,
>
> [image: Sender] Edgaras Vaitkevičius
> edga...@sender.net
> +370 627 60923 <+370%20627%2060923>
>
>
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Re: [mailop] TWC refusing mail

[John Possidente]

Perhaps a forlorn hope: is there a list somewhere of the meanings for the
AUP#I- error codes?

Thanks,
John


On Mon, Dec 18, 2017 at 5:52 PM, Mark Dale  wrote:

>
> Ditto on MDR's comment. I'm also seeing mail happily received at TWC
> addresses. Thanks again Scott.
>
>
> 
>
>
> On 19/12/17 03:10, Michael Rathbun wrote:
>
>
>> Issue appears to be resolved.  Thanks much.
>>
>> mdr
>>
>>
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Re: [mailop] emails offering email l;ists for sale

[John Possidente]

No reason to hide the details here, and including them might help folks
help you.

Best,
John


On Thu, Aug 3, 2017 at 9:39 PM, Serge Malev  wrote:

> No, it's their own registered domain.
> From whois query:
>
>Domain Name: .COM
>Registry Domain ID: _DOMAIN_COM-VRSN
>Registrar WHOIS Server: whois.godaddy.com
>Registrar URL: http://www.godaddy.com
>Updated Date: 2017-08-01
>Creation Date: 2017-05-01
>Registry Expiry Date: 2018-05-01
>Registrar: GoDaddy.com, LLC
>Registrar IANA ID:
>Registrar Abuse Contact Email: ab...@godaddy.com
>Registrar Abuse Contact Phone: 480-624-2505 <(480)%20624-2505>
>Domain Status: clientDeleteProhibited https://icann.org/epp#
> clientDeleteProhibited
>Domain Status: clientRenewProhibited https://icann.org/epp#
> clientRenewProhibited
>Domain Status: clientTransferProhibited https://icann.org/epp#
> clientTransferProhibited
>Domain Status: clientUpdateProhibited https://icann.org/epp#
> clientUpdateProhibited
>Name Server: NS1.STS-L.COM
>Name Server: NS2.STS-L.COM
>DNSSEC: unsigned
>URL of the ICANN Whois Inaccuracy Complaint Form:
> https://www.icann.org/wicf/
>
>
>
> --
> *From:* Michael Wise 
> *Sent:* Friday, August 4, 2017 11:08 AM
> *To:* Serge Malev; mailop@mailop.org
> *Subject:* RE: emails offering email l;ists for sale
>
>
>
>
> Depends.
>
>
>
> If the sender is Hotmail, Outlook, et al … or if it’s an Office365
> customer, we always like to know about it.
>
> Prefer full headers at the very least.
>
>
>
> Can be reported to me, but we prefer it be sent to
> j...@office365.microsoft.com …
>
> Preferably with the evil bits as a .EML attachment (message/rfc822)
>
>
>
> Aloha,
>
> Michael.
>
> --
>
> *Michael J Wise*
> Microsoft Corporation| Spam Analysis
>
> "Your Spam Specimen Has Been Processed."
>
> Got the Junk Mail Reporting Tool
>  ?
>
>
>
> *From:* mailop [mailto:mailop-boun...@mailop.org] *On Behalf Of *Serge
> Malev
> *Sent:* Thursday, August 3, 2017 5:53 PM
> *To:* mailop@mailop.org
> *Subject:* [mailop] emails offering email l;ists for sale
>
>
>
> You don't often get email from sma...@hotmail.com. Learn why this is
> important. 
>
> Feedback 
>
> Hi.
>
> Would such an email be worth chasing to try and disable sender's domain or
> is it too hard and waste of time and let your trusty Anti-SPAM engine deal
> with them?
>
>
>
> ==
>
> *Envelope Sender:*
>
> terry@X
>
> *From:*
>
> "Terry "
>
> *Envelope Recipients:*
>
> *To:*
>
> *Host/IP Address:*
>
> A.B.C.D
>
> *Date:*
>
> 2017-08-04 10:27:06 [UTC+10:00]
>
> *Size:*
>
> 19 KB
>
> *Processing Server:*
>
> *Subject:*
>
> RE: Did you see this
>
> Would you like to purchase any of the following Targeted and Verified
> EMAIL lists?
>
>
>
> 1.  10,000 specific event attendees list at $1,000
>
>
>
> 2.  50,000 Purchasing and Procurement Managers list at $2,500
>
>
>
> 3.  500,000 CEOs contact list at $5,000
>
>
>
> 4.  80,000 CPA and Bookkeepers list at $4,000
>
>
>
> 5.  50,000 Architects and interior designers list at $2,500
>
> .
>
> ==
>
>
>
>
>
>
>
>
>
> Thank you,
>
> Serge.
>
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