Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Michael Grant via mailop
> (You could also try to reset the password, often sent to the registered
> email address.)

I have this issue with my gmail account.  I get literally a TON of
crap for other people who think they have my gmail account.
Unfortunately putting the mail in spam and telling gmail to block it
but it does absolutely no good.  Mail continues to come and straight
into my inbox in many if not most cases.

Some repeat offenders are that I can't rid myself of:

  CVS - a pharmacy in the US.  They have an unsub link but it's blocked
  outside the USA!

  Safeway

  Lifeline&ACP

  Mediacom mobile phone, I keep getting account notifications that
  someone's bill is about to be cut off for non payment because they
  never get notifications to log in and pay.

  Spectrum, same as above, presuably a different customer.

  Boost Mobile, again, same as above.

  Honda of New Rochelle - unsubscribed multiple times, mail put into
  spam, it keeps coming right back into my inbox.  Someone has a Honda
  in my email.

  BMW of Fort Myers - same, unsubed, keeps coming.

  classmates.com, apparently no way to get off their list ever.

  New Row Dental Practice in the UK.  They use some dental email spam
  engine named 'soegateway.com'.

In one email I was getting from Sirus XM, I esclated it by phone
through their abuse department.  Their customer service refused to
talk to me as I wasn't their actual customer.  After more than a year
and multiple phone calls, they finally started doing double-optin.

In another case, a paper letter was sent in the mail to Cornell
University.  The IT director personally responded to me, appoligized,
and it took another several weeks to fully extricate my email from
their system.  I have no idea if they managed to get their unsub
working.

In yet another case, Sprint, the now merged phone company with
T-Mobile, I was getting someone else's bill.  I just so happened to be
friends with someone who worked in their security department and he
walked my unsub request to the head of security there.

In a very similar case, I did the same thing with Discover, the credit
card company in the US.

I have in some cases done a password reset and removed my email or set
it to something like noreply@wherever.  Unfortunately in some cases,
they ask things like date of birth or social security number.

To all of you out there creating these mailers:

1) always do double-option to verify the email address of clients you
intend on sending account related stuff like statements or anything
sensitive. 

2) always provide a working unsub or not-me link, and

3) it does absolutely no good to put some ridiculous legal directive
in an email.  Your system sends me email at your peril, I will do
whatever I want with it.

Michael Grant


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Re: [mailop] Any old-school sendmail types here good with the m4?

2023-08-23 Thread Michael Grant via mailop
On Wed, Aug 23, 2023 at 09:35:40AM -0600, Paul Ebersman via mailop wrote:
> lena> They chose incomprehensible m4 in order to coerce you to buy
> lena> support from them.
> 
> 
> 
> nice shot. ;)
> 
> sadly, as someone who still remembers doing raw sendmail.cf, m4 was a
> major improvement over eric's fascinating attempt to create a new AI
> language and claim it was a configuration syntax.
> 
> of course, "better" is a term of relative worth...

I've been waiting for someone to layer something like yaml on top of
sendmail's M4.  Come on, admit, i know some of you all have thought
this too.

Michael Grant


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Re: [mailop] IP RBLs and large cidr blocks

2023-03-10 Thread Michael Grant via mailop
I've resolved this now.

Thanks to Matthew Stith for pointing out that Spamhaus's largest ipv6
blocks are indeed /64 and not /32.

Oddly, today I plainly see the spamhaus listing the /64 and not the
/32 I saw yesterday.  Did something change???  I am pretty sure I
wasn't imagining things and pretty sure I copypasted that
2600:3c02::/32 from the 'Why was this IP listed?' section.  Ahh well.

What I did:

My linodes have a /128 address (within a shared /64) and a separate
/64 block.  The /128 clearly has bad network neighbors and there's
nothing I can do about that.  I spent the day changing the ipv6 on
these linodes to first addr in the separate /64 block.  That block on
all my servers is clean, not in any blacklists.

I did ask Linode if they'd do rwhois on my /64 blocks but said they
don't do that at this time but said I was not the only one who had
asked for that and they said they added my request to their internal
feature request.  So maybe one day...

Thanks also to Grant Taylor who provided some insite and some
encouragement to persiste in getting this working.

I absolutely understand there's some unpredictability here delivering
mail over ipv6 but the future is now, ipv6 isn't going away.  I fully
realize there are probably no ipv6 only domains out there at this
time.

I have seen different levels of filtering and strictness even between
different MXs within the same domain on ipv4, so honestly to say I
shouldn't do this because there's there might be differences between
ipv4 and ipv6 MXs is frankly no worse than what we already are seeing.
If I see something so broken, I am known for letting someone know.

Michael Grant




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Re: [mailop] IP RBLs and large cidr blocks

2023-03-09 Thread Michael Grant via mailop
On Thu, Mar 09, 2023 at 08:45:58AM -0800, Michael Peddemors via mailop wrote:
> Yes, it's called 'rwhois'.  Of course, linode can SWIP the larger portions,
> with a clear indication of what parts of the IP space are used for what.
> 
> AS well, you 'could' change default PTR's for segments used differently.
> 
> At least you are asking how you can do things differently.
> 
> I know there has been a lot of Linode 'slagging' on the list, but it isn't
> as bad as some other networks.
> 
> Now, having said that that, you are looking  at the IPv6 space.  Are you
> planning to run email on IPv6? Many challenges ahead.
> 
> As a customer, ask Linode to provide 'rwhois' for you.  But for email, you
> should stick to IPv4.  Just my two bits.

I literally only tried enabling mail on my server the other day after
running Tobias Fiebig's security scan test.  I failed the ipv6 test so
thought, well, let's enable that in sendmail and see if I can make
that box green...what could possibly go wrong?

Quite quickly we realized the ipv6 address of the box was on
spamhaus's XBL.

By 'rwhois', I think you mean running whois with an ip address versus
a hostname.  This is exactly how I use it to know who owns which
netblock.  That's how I can see Linode owns the /28.

When you say "ask Linode to provide 'rwhois'", what specifically do
you mean for them to do?  Once that's done (if they're willing to do
this for me), would spamhaus and other RBLs then know to list smaller
blocks in that space?

If I can get this spamhaus issue solved, why should I not just leave
it in place so my mailer will talk ipv4 or ipv6?  Why just stick with
ipv4?  I realize it's not necessary today to be able to send on ipv6
but why should I not get this working?


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[mailop] IP RBLs and large cidr blocks

2023-03-09 Thread Michael Grant via mailop
Is there some way an ISP can tell an RBL how it's split up it's
internal IP address space?  For example, our Linode's ipv6 address is
on the Spamhaus XBL, but it's the entire /28.  (Thanks Tobias for
prompting me to check this!)

Anyway, it got me wondering, is there some way an ISP such as Linode
can communicate to Spamhaus how it carves up it's large swatches of
addresses?  Or does this somehow happen automatically over time as I
as a customer delist my single /128 address in their database?

In the case of Spamhaus, I tried to delist my address and the delist
page says I need to make sure the problem in 2600:3c02::/32 has been
resolved.

When I do a whois lookup on my ipv6 addr, Linode is responsible for
the entire /28 yet Spamhaus seems already to have split that up down
to the /32 level, yet really it probably should be split down to the
/64 and in some cases /56 level.

I was curious, does this happen and how?  Is there some internet
database that keeps track of how smaller swatches of the address space
are actually carved up?  Smaller than what whois reports.

To be clear, I'm talking about how the address space is split up, NOT
the actual customer like whois reports.

Barring that, is there some way to tell Spamhaus how the address space
is carved up so I can communicate that to Linode?  I looked but didn't
see anything obvious.

Michael Grant


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Re: [mailop] Cyren

2023-02-13 Thread Michael Grant via mailop
I don't see any changes in our use of Cyren yet, but the writing is on
the wall and we are forced to move on.  I don't see anything like all
Swiss messages blocked or marked as spam.

All of our contacts at Cyren are no longer there.


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Re: [mailop] Help with identifying invalid email domains

2022-05-26 Thread Michael Grant via mailop
On Wed, May 25, 2022 at 03:00:19PM -0400, Omid Majdi via mailop wrote:
> Examples of such would be typo domains and/or domains that accept all
> local-part addresses such as gmai.com, gmail.co, googlemai.com, or
> proton.com. If there's any resources someone could share for known
> invalid domains that would be incredibly helpful.

I believe Omid is looking for a list of look-alike domains also known
as typosquatting domains.

I too would be interested in similar resource.  Specifically, I've
been looking for something which I can look up a domain name and
return to me if it is likely to be a look-alike domain and what domain
the real brand owner is likely to be.  I've not found such a general
resource.

However, there are several programs out there that will take a domain
name and generate a ton of permutations, including puny coded IDNs
that look exactly like or graphically very similar to the original
domain in question.  For example https://github.com/elceef/dnstwist

Omid, you could create a list of popular email services (gmail.com,
hotmail.com, protonmail.com...etc) and run them through dnstwist.
dnstwist will also tell you which ones are currently registered.

Michael Grant


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