subject:"\[mailop\] Bounces"

Re: [mailop] Bounces at cox.net (AUP#CXSNDR)

2024-02-29 Thread Simplelists - Andy Beverley via mailop

Many thanks to Cox for a quick and effective response. This issue has 
now been resolved.


Andy


On 28/02/2024 14:04, Simplelists - Andy Beverley via mailop wrote:

Hi all,

Has anyone seen an uptick in bounces in the last day or so to cox.net? 
We're seeing many (but not all) emails bounce, showing what are 
described as SPF/DKIM failures (AUP#CXSNDR), but as far as we can tell 
the emails should authenticate correctly. IP range is 78.143.254.0/24.


Is there anyone at Cox that can help?

Thanks,

Andy


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Re: [mailop] Bounces at cox.net (AUP#CXSNDR)

2024-02-28 Thread Jay Hennigan via mailop


On 2/28/24 06:04, Simplelists - Andy Beverley via mailop wrote:

Hi all,

Has anyone seen an uptick in bounces in the last day or so to cox.net? 
We're seeing many (but not all) emails bounce, showing what are 
described as SPF/DKIM failures (AUP#CXSNDR), but as far as we can tell 
the emails should authenticate correctly. IP range is 78.143.254.0/24.


Seen the same thing from a low-volume Mailman discussion list. Cox.com 
addresses all bounced with that code.


--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV

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Re: [mailop] Bounces at cox.net (AUP#CXSNDR)

2024-02-28 Thread Scott Undercofler via mailop

Replying off list

> On Feb 28, 2024, at 7:04 AM, Simplelists - Andy Beverley via mailop 
>  wrote:
> 
> Hi all,
> 
> Has anyone seen an uptick in bounces in the last day or so to cox.net? We're 
> seeing many (but not all) emails bounce, showing what are described as 
> SPF/DKIM failures (AUP#CXSNDR), but as far as we can tell the emails should 
> authenticate correctly. IP range is 78.143.254.0/24.
> 
> Is there anyone at Cox that can help?
> 
> Thanks,
> 
> Andy
> 
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Re: [mailop] Bounces at cox.net (AUP#CXSNDR)

2024-02-28 Thread Michael Rathbun via mailop

On Wed, 28 Feb 2024 14:04:07 +, Simplelists - Andy Beverley via mailop
 wrote:

>Hi all,
>
>Has anyone seen an uptick in bounces in the last day or so to cox.net?

Looking at consolidated statistics for all our hosted senders, 1,034,662 new
messages in past 72 hours, 6,151 (0.52%) failed.

Looks like the problem may be on your end.

mdr
-- 
  Ad finem pugnabo.

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[mailop] Bounces at cox.net (AUP#CXSNDR)

2024-02-28 Thread Simplelists - Andy Beverley via mailop


Hi all,

Has anyone seen an uptick in bounces in the last day or so to cox.net? 
We're seeing many (but not all) emails bounce, showing what are 
described as SPF/DKIM failures (AUP#CXSNDR), but as far as we can tell 
the emails should authenticate correctly. IP range is 78.143.254.0/24.


Is there anyone at Cox that can help?

Thanks,

Andy
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Re: [mailop] Bounces

2023-11-16 Thread Carsten Schiefner via mailop

One could possibly argue in addition that sending the same email three times - 
where the tiny differences only come clear after close inspection - might not 
help lifting some initial hesitancy.

Even more so when in combination with the above, they are sent to a random set 
of list related addresses such as -request, -bounce and -owner. And when in one 
instance the list address is specified twice.

That leaves impressions with regard to the general tone of the always identical 
email text.

Best,

-C.

> Am 16.11.2023 um 15:43 schrieb Michael via mailop :
> 
> Always terrible when big ESP's simply say 'Remove Us' and think it will 
> happen because they are big, instead of 'asking' why you are being flagged, 
> and what can you do to improve your reputation..
> 
> Especially as a 'Financial Services' related business, the onus is on you to 
> ensure that you are at the top of your game, and have clear transparency..
> 
> And on this list, you better be willing to share exactly what email/domain/ip 
> is having the problem, if you want the community to help you out..
> 
>> On 11/16/23 03:46, Polath, Kiran via mailop wrote:
>> Hello Team,
>> We at Broadridge Financial Solutions sends millions of email as financial 
>> customer communication on behalf of our clients .We see our emails are 
>> frequently getting blocked by charter.net 
>> 
>>  & rr.com, this is impacting our reputation . Can you take it as high 
>> priority and remediate this as it is very important to our customers to have 
>> this resolved. please find the below reasons
>> 550 5.1.0 ...@ ... sender rejected. Please see 
>> https://www.spectrum.net/support/internet/{hash}-{hash} 
>> for more 
>> information. AUP#In-1310
>>
>> 2023-11-15 02:52:11 EST
>>
>> charter.net
>> 550 5.1.0 ...@ ... sender rejected. Please see 
>> https://www.spectrum.net/support/internet/{hash}-{hash} 
>> for more 
>> information. AUP#In-1310
>>
>> 2023-11-15 02:52:11 EST
>>
>> wi.rr.com
>> 550 5.1.0 ...@ ... sender rejected. Please see 
>> https://www.spectrum.net/support/internet/{hash}-{hash} 
>> for more 
>> information. AUP#In-1310
>>
>> 2023-11-15 02:52:11 EST
>>
>> charter.net
>> 550 5.1.0 ...@ ... sender rejected. Please see 
>> https://www.spectrum.net/support/internet/{hash}-{hash} 
>> for more 
>> information. AUP#In-1310
>>
>> 2023-11-15 02:52:10 EST
>>
>> wi.rr.com
>> 550 5.1.0 ...@ ... sender rejected. Please see 
>> https://www.spectrum.net/support/internet/{hash}-{hash} 
>> for more 
>> information. AUP#In-1310
>>
>> 2023-11-15 02:52:10 EST
>>
>> wi.rr.com
>> Regards,
>> *Kiran Kumar Polath*| ICS-Email Operations | Broadridge Financial Solutions 
>> (India) Private Limited
>> Adjacent to Cyber Towers, Hi-Tech City, Madhapur | Hyderabad 500081 
>> Telangana | India | m +91 8008297767| m +91 9154044691
>> 
>> broadridge.com __
>> This message and any attachments are intended only for the use of the 
>> addressee and may contain information that is privileged and confidential. 
>> If the reader of the message is not the intended recipient or an authorized 
>> representative of the intended recipient, you are hereby notified that any 
>> dissemination of this communication is strictly prohibited. If you have 
>> received this communication in error, please notify us immediately by e-mail 
>> and delete the message and any attachments from your system.
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Re: [mailop] Bounces

2023-11-16 Thread Michael via mailop

Always terrible when big ESP's simply say 'Remove Us' and think it will
happen because they are big, instead of 'asking' why you are being
flagged, and what can you do to improve your reputation..

Especially as a 'Financial Services' related business, the onus is on
you to ensure that you are at the top of your game, and have clear
transparency..

And on this list, you better be willing to share exactly what
email/domain/ip is having the problem, if you want the community to help
you out..

On 11/16/23 03:46, Polath, Kiran via mailop wrote:

Hello Team,

We at Broadridge Financial Solutions sends millions of email as
financial customer communication on behalf of our clients .We see our
emails are frequently getting blocked by charter.net
& rr.com, this is impacting our reputation . Can you take it as high priority and remediate this as it is very important to our customers to have this resolved. please find the below reasons