Re: [mailop] Does JMRP send everything? (Was: Re: Hotmail, green SNDS and junk folder placement)

[David Hofstee]

Hi Michael,

I recently wrote:
> My question would be: If Microsoft does not want all complaining
recipients removed / listwashed, which I can understand, why not provide
anonymous feedback on bad senders? Provide similar info like Google is
providing (with the Feedback-ID or sender domain). Why then provide FBL at
all?

My current remark would be that it is beneficial for us to have a decent
example set of people who complain. It makes it easier to confront the
customer and locate the source of problems. I think 1:5 to 1:20 should be
sufficient for that purpose (depending on the volume of that sender
domain). .

I also think that anonymous feedback is still a good idea. Maybe only for
authenticated emails (with aligned SPF/DKIM)? Gives ESPs a reason to (force
customers to) authenticate in line with DMARC.

Yours,



David


On 21 November 2017 at 09:25, Benjamin BILLON via mailop 
wrote:

> Hi all,
>
> I come to confirm the interest of the community in this question (was:
> "Does JMRP provide all or almost all the complaints through FBL as
> disclosed in the Live Postmaster page?").
>
> @Michael> we understand this topic could be out of your direct scope and
> we deeply appreciate every efforts you do to put the case on the right desk.
> I'm discussing (through tickets) with the SNDS Support these days, and we
> see discrepancy on Complaints numbers between what we receive from SNDS,
> what Microsoft sees internally, and the FBL we receive (respectively 29, 1
> and 3, for a given IP in a given time range).
> The other weirdness is that with these (objectively low) numbers, the
> messages get a BCL of 8.
>
> Also, I'm sure that any sender participating in this mailing-list would
> gladly provide his help and data if it can help anyone at Microsoft, so let
> us know!
>
> Cheers,
> --
> 
> Benjamin
>
> 2017-11-03 5:05 GMT+08:00 Luis E. Muñoz :
>
>>
>>
>> On 2 Nov 2017, at 12:24, Michael Wise via mailop wrote:
>>
>> Apologies for the delay.
>>
>> No apologies required. Instead, thank you again for your assistance!
>>
>> -lem
>>
>
>
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>
>


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[mailop] Does JMRP send everything? (Was: Re: Hotmail, green SNDS and junk folder placement)

[Benjamin BILLON via mailop]

Hi all,

I come to confirm the interest of the community in this question (was:
"Does JMRP provide all or almost all the complaints through FBL as
disclosed in the Live Postmaster page?").

@Michael> we understand this topic could be out of your direct scope and we
deeply appreciate every efforts you do to put the case on the right desk.
I'm discussing (through tickets) with the SNDS Support these days, and we
see discrepancy on Complaints numbers between what we receive from SNDS,
what Microsoft sees internally, and the FBL we receive (respectively 29, 1
and 3, for a given IP in a given time range).
The other weirdness is that with these (objectively low) numbers, the
messages get a BCL of 8.

Also, I'm sure that any sender participating in this mailing-list would
gladly provide his help and data if it can help anyone at Microsoft, so let
us know!

Cheers,
-- 

Benjamin

2017-11-03 5:05 GMT+08:00 Luis E. Muñoz :

>
>
> On 2 Nov 2017, at 12:24, Michael Wise via mailop wrote:
>
> Apologies for the delay.
>
> No apologies required. Instead, thank you again for your assistance!
>
> -lem
>
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