subject:"\[mailop\] Email bounces"

Re: [mailop] Email Bounces

2023-11-16 Thread Matt Vernhout via mailop

Sounds like you're sending faster than your reputation allows based on the
indicated AUP-1310 flag:

1300 - 1340
Spectrum limits the number of concurrent connections from a sender, as well
as the total number of connections allowed. Limits vary based on the
reputation of the IP address. Reduce your number of connections and try
again later.

Try sending slower to spectrum domains.

~ Matt


On Thu, Nov 16, 2023 at 6:36 AM Polath, Kiran via mailop 
wrote:

> Hello Team,
>
> We at Broadridge Financial Solutions sends millions of email as financial
> customer communication on behalf of our clients .We see our emails are
> frequently getting blocked by charter.net
> 
>  & rr.com, this is impacting our reputation . Can you take it as high
> priority and remediate this as it is very important to our customers to
> have this resolved. please find the below reasons
>
> 550 5.1.0 ...@... sender rejected. Please see
> https://www.spectrum.net/support/internet/{hash}-{hash} for more
> information. AUP#In-1310
>
> rest
>
> 2023-11-15 02:52:11 EST
>
> charter.net
>
> 550 5.1.0 ...@... sender rejected. Please see
> https://www.spectrum.net/support/internet/{hash}-{hash} for more
> information. AUP#In-1310
>
> rest
>
> 2023-11-15 02:52:11 EST
>
> wi.rr.com
>
> 550 5.1.0 ...@... sender rejected. Please see
> https://www.spectrum.net/support/internet/{hash}-{hash} for more
> information. AUP#In-1310
>
> rest
>
> 2023-11-15 02:52:11 EST
>
> charter.net
>
> 550 5.1.0 ...@... sender rejected. Please see
> https://www.spectrum.net/support/internet/{hash}-{hash} for more
> information. AUP#In-1310
>
> rest
>
> 2023-11-15 02:52:10 EST
>
> wi.rr.com
>
> 550 5.1.0 ...@... sender rejected. Please see
> https://www.spectrum.net/support/internet/{hash}-{hash} for more
> information. AUP#In-1310
>
> rest
>
> 2023-11-15 02:52:10 EST
>
> wi.rr.com
>
>
>
>
>
> Regards,
>
> *Kiran Kumar Polath* | ICS-Email Operations | Broadridge Financial
> Solutions (India) Private Limited
> Adjacent to Cyber Towers, Hi-Tech City, Madhapur | Hyderabad 500081
> Telangana | India | m +91 8008297767| m +91 9154044691
>
> 
> 
> 
> 
>
> broadridge.com 
>
>
>
>
>
>
> This message and any attachments are intended only for the use of the
> addressee and may contain information that is privileged and confidential.
> If the reader of the message is not the intended recipient or an authorized
> representative of the intended recipient, you are hereby notified that any
> dissemination of this communication is strictly prohibited. If you have
> received this communication in error, please notify us immediately by
> e-mail and delete the message and any attachments from your system.
> ___
> mailop mailing list
> mailop@mailop.org
> https://list.mailop.org/listinfo/mailop
>
___
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Re: [mailop] Email Bounces

2023-11-16 Thread Tom Bartel via mailop

Kiran,

Have you investigated the noted DSN 550 5.1.0. and checked your recipient
address accordingly?

https://senderscore.org/assess/bounce-lookup/email-error/5-1-0/

Tom

On Thu, Nov 16, 2023 at 5:08 AM Marco via mailop  wrote:

> Am 16.11.2023 schrieb "Polath, Kiran via mailop" :
>
> > 550 5.1.0 ...@... sender rejected. Please see
> > https://www.spectrum.net/support/internet/{hash}-{hash}
>
> Does that page show something about the issue?
> ___
> mailop mailing list
> mailop@mailop.org
> https://list.mailop.org/listinfo/mailop
>
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[mailop] Email bounces

2023-11-16 Thread Polath, Kiran via mailop

Hello Team,

We at Broadridge Financial Solutions sends millions of email as financial 
customer communication on behalf of our clients .We see our emails are 
frequently getting blocked by 
charter.net
  & rr.com, this is impacting our reputation . Can you take it as high priority 
and remediate this as it is very important to our customers to have this 
resolved. please find the below reasons


550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 06:00:36 EST
carolina.rr.com
550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 04:33:45 EST
charter.net
550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 04:33:45 EST
charter.net
550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 04:33:15 EST
charter.net
550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 04:33:15 EST
charter.net
550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 04:32:13 EST
charter.net
550 5.1.0 ...@... sender rejected. Please see 
https://www.spectrum.net/support/internet/{hash}-{hash}
 for more information. AUP#In-1310
2023-11-15 04:30:43 EST
cfl.rr.com


Regards,
Kiran Kumar Polath | ICS-Email Operations | Broadridge Financial Solutions 
(India) Private Limited
Adjacent to Cyber Towers, Hi-Tech City, Madhapur | Hyderabad 500081 Telangana | 
India | m +91 8008297767| m +91 9154044691
[cid:image001.png@01DA17F7.D6C0EE20]
 [cid:image002.png@01DA17F7.D6C0EE20]   
[cid:image003.png@01DA17F7.D6C0EE20] 
  
[cid:image004.png@01DA17F7.D6C0EE20] 

broadridge.com

This message and any attachments are intended only for the use of the addressee 
and may contain information that is privileged and confidential. If the reader 
of the message is not the intended recipient or an authorized representative of 
the intended recipient, you are hereby notified that any dissemination of this 
communication is strictly prohibited. If you have received this communication 
in error, please notify us immediately by e-mail and delete the message and any 
attachments from your system.
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Re: [mailop] Email Bounces

2023-11-16 Thread Marco via mailop

Am 16.11.2023 schrieb "Polath, Kiran via mailop" :

> 550 5.1.0 ...@... sender rejected. Please see
> https://www.spectrum.net/support/internet/{hash}-{hash}

Does that page show something about the issue?
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Re: [mailop] Email Bounces

2023-11-16 Thread Laura Atkins via mailop

Did you follow the links and do what they told you to do? How long have you waited for a response?LauraSent from my iPhoneOn Nov 16, 2023, at 11:35 AM, Polath, Kiran via mailop wrote:

Hello Team,

We at Broadridge Financial Solutions sends millions of email as financial customer communication on behalf of our clients .We see
our emails are frequently getting blocked by charter.net
& rr.com, this is impacting our reputation . Can you take it as high priority and remediate this as it is very important to our customers to have this resolved. please find the below reasons