[mailop] Symantec https://ipremoval.sms.symantec.com/ipr/lookup

[Bruno Mendes via mailop]

Hi,

Searching the list history I didn't find any contacts. Does anyone know 
of any way to contact us by email or forum?


I have a server with very low message volume that is daily listed at 
https://ipremoval.sms.symantec.com/ipr/lookup



Thanks.


Bruno




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[mailop] Microsoft fragmented abuse reporting

[Jay Hennigan via mailop]

So, for a very long time the spam reporting address for all of Microsoft 
seems to have been report_s...@hotmail.com. This seems to have changed. 
Whois for Microsoft now shows the reporting address of 
ab...@microsoft.com which makes more sense.


Recently I reported spam to the ab...@microsoft.com address and got the 
following auto-response after a significant delay:



"Hi,

Based on the information you provided, it appears to have originated 
from an Office 365 or Exchange Online tenant account.


To report junk mail from Office 365 tenants, send an email to 
j...@office365.microsoft.com and include the junk mail as an attachment."



Why doesn't Microsoft handle this internally instead of forcing the 
reporter to jump through another flaming hoop? They got the report to 
their whois-listed abuse contact based on originating IP. They know what 
internal department should be handling it. This should automatically get 
sent internally to the correct department for handling, not bounced back 
to the sender after a delay of several hours.


--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV

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Re: [mailop] Microsoft fragmented abuse reporting

[Michael Wise via mailop]

There was a time when, "all of Microsoft" was Hotmail.

That hasn't been the case for a decade.



If it’s a Hotmail/Outlook.com/msn/live/etc. property, report_spam is still the 
place to send it.

If it’s from an Office365 tenant, best to send it thru SpamCop if one is not an 
Office365 tenant one’s self. If you are, there are other ways to flag spam.

If it’s abuse from a Microsoft.com address (ie a Microsoft Employee), then 
ab...@microsoft.com is the place to send it to.



I wish it were simpler, but it’s not.

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Open a ticket for Hotmail ?



-Original Message-
From: Jay Hennigan 
Sent: Thursday, October 17, 2019 12:06 PM
To: mailop ; Michael Wise 
Subject: Microsoft fragmented abuse reporting



So, for a very long time the spam reporting address for all of Microsoft seems 
to have been report_s...@hotmail.com. This 
seems to have changed.

Whois for Microsoft now shows the reporting address of 
ab...@microsoft.com which makes more sense.



Recently I reported spam to the ab...@microsoft.com 
address and got the following auto-response after a significant delay:





"Hi,



Based on the information you provided, it appears to have originated

from an Office 365 or Exchange Online tenant account.



To report junk mail from Office 365 tenants, send an email to

j...@office365.microsoft.com and include 
the junk mail as an attachment."





Why doesn't Microsoft handle this internally instead of forcing the

reporter to jump through another flaming hoop? They got the report to

their whois-listed abuse contact based on originating IP. They know what

internal department should be handling it. This should automatically get

sent internally to the correct department for handling, not bounced back

to the sender after a delay of several hours.



--

Jay Hennigan - j...@west.net

Network Engineering - CCIE #7880

503 897-8550 - WB6RDV
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Re: [mailop] Microsoft fragmented abuse reporting

[G. Miliotis via mailop]

On 17/10/2019 22:05, Jay Hennigan via mailop wrote:


Why doesn't Microsoft handle this internally instead of forcing the 
reporter to jump through another flaming hoop? They got the report to 
their whois-listed abuse contact based on originating IP. They know 
what internal department should be handling it. This should 
automatically get sent internally to the correct department for 
handling, not bounced back to the sender after a delay of several hours.



Probably testing your resolve

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