Re: [MCN-L] Preparing for quickly approaching GDPR deadline

[Heck, James]

I am awaiting for more details on this from our internal and outside
counsel as we too are reviewing impact as well.  However I thought that if
a EU citizen buys something even in person while in the US their data was
still in scope if you knew it was a EU citizen.  But I also believe that if
it is one person or many that the full system needs to comply with GDPR if
all on the same system.

James


--

*James J. Heck*Director of Technology
Information Technology
The Museum of Modern Art
11 West 53rd Street
New York, NY 10019
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability here

!

On Wed, Feb 7, 2018 at 2:23 PM, Nik Honeysett  wrote:

> Also, GDPR wouldn’t apply if they purchased from your website while they
> were in a hotel next door to you.
> -nik
>
> 
>
> Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org
>
>
> M (805) 402-3326  P (619) 331-1974  E nhoneys...@bpoc.org  nhoneys...@bpoc.org>
> 1549 El Prado, Suite 8, San Diego, CA 92101
>
> A non-profit technology collaboration connecting audiences to art, culture
> & science.
>
> 
>
>
>
>
>
>
>
> > On Feb 7, 2018, at 11:20 AM, Nik Honeysett  wrote:
> >
> > My understanding is that GDPR is enforced based on the location of the
> transactee at the time of the transaction, irrespective of where the server
> is. So, if someone buys something from your website from Blighty, then GDPR
> is in effect for you and their PII, but if that person physically buys from
> your store, then GDPR does not apply.
> > -nik
> >
> > 
> >
> > Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org <
> http://www.bpoc.org/>
> > M (805) 402-3326  P (619) 331-1974  E nhoneys...@bpoc.org  nhoneys...@bpoc.org>
> > 1549 El Prado, Suite 8, San Diego, CA 92101
> >
> > A non-profit technology collaboration connecting audiences to art,
> culture & science.
> >
> > 
> >
> >
> >
> >
> >
> >
> >
> >> On Feb 7, 2018, at 11:15 AM, Sayre, Scott A > wrote:
> >>
> >> Nik-
> >> Thanks for chiming in. We have a significant customer-base (ecommerce,
> online/physical visitors and students) from the EU.  Our read is that any
> transaction between a US organization and a citizen of the EU falls under
> the GDPR, even the transactions take place on a server here in the US.
> >> -Scott
> >>
> >> On 2/7/18, 12:35 PM, "mcn-l on behalf of Nik Honeysett" <
> mcn-l-boun...@mcn.edu  on behalf of
> nhoneys...@bpoc.org > wrote:
> >>
> >>Scott,
> >>
> >>Do you have a significant percentage of online sales or data capture
> in the EU?
> >>-nik
> >>
> >>
> >>
> >>Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org <
> http://www.bpoc.org/>
> >>
> >>
> >>M (805) 402-3326  P (619) 331-1974  E nhoneys...@bpoc.org  nhoneys...@bpoc.org> >
> >>1549 El Prado, Suite 8, San Diego, CA 92101
> >>
> >>A non-profit technology collaboration connecting audiences to art,
> culture & science.
> >>
> >>
> >>
> >>
> >>
> >>
> >>> On Feb 7, 2018, at 8:54 AM, Sayre , Scott A  > wrote:
> >>>
> >>> Hi Folks-
> >>> We are in the early stages of preparing a strategy to comply with the
> May 28th deadline for complying the EU’s General Data Protection
> Regulations (https://www.eugdpr.org/  <
> https://www.eugdpr.org/ >).  Hoping most of you
> are familiar with these requirements and may have some thoughts on how you
> will be responding to them.  We are still working on defining requirements
> vs. recommended practices and how and when we will be able to address
> them.  It appears this could affect our user data practices in e-commerce,
> blog, e-commerce (ticketing and retail), as well as CRM.
> >>> I’d love to hear how others have begun to work on meeting these
> regulations and if you have found any external expertise to guide you
> through the process.
> >>> Many thanks in advance.
> >>> -Scott
> >>>
> >>>
> >>>
> >>> ___
> >>> You are currently subscribed to mcn-l, the listserv of the Museum
> Computer Network (http://www.mcn.edu )
> >>>
> >>> To post to this list, send messages to: mcn-l@mcn.edu  mcn-l@mcn.edu>
> >>>
> >>> To unsubscribe or 

Re: [MCN-L] Collections Database Remote Access Policies

[Heck, James]

We do allow remote access but not through a Terminal server but traditional
VPN.  However all VPN access is secured through 2 Factor Authentication
reducing the risk of compromised credentials being an issue.  However since
we are still using TMS which doesn't have a web client even the remote PC
needs to have had the thick application installed on it, thus reducing the
potential risk a bit as well.  Mainly since someone would have installed
the application and known the configurations settings for our TMS
environment.

James


--
James J. Heck
Director of Technology
james_h...@moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability here

!

On Thu, Feb 23, 2017 at 4:56 PM, Boyce Tankersley <
btank...@chicagobotanic.org> wrote:

> Hi Rob:
>
> The issue we ran into related to an infected computer at home that
> 'shared' with the institutional server when they remotely accessed the
> databases.
>
> Boyce Tankersley
> Chicago Botanic Garden
>
> -Original Message-
> From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
> Rob Morgan
> Sent: Thursday, February 23, 2017 2:18 PM
> To: mcn-l@mcn.edu
> Subject: [MCN-L] Collections Database Remote Access Policies
>
> Hello MCN Listserv,
>
>
>
> Does your institution allow remote access to your collections database?
> For example, can a Curator check your collections database from home via a
> Remote Desktop Connection/Terminal Server, or something similar?
>
>
>
> If so, does your institution have a policy in place regarding remote
> access to your collections database?  If so, can you share it with me?
>
>
>
> FYI, we allow remote access to our collections database.  However, there
> is concern about losing control over who can see sensitive information
> (e.g., values, locations, etc.) when the database is accessed outside the
> museum (e.g., a non-employee could see sensitive data in an employee’s
> home).  Of course, the argument is that staff should be trusted regardless
> of where they’re working.
>
>
>
> Thanks,
>
> Rob Morgan
>
> Collections Database Administrator
>
> The Baltimore Museum of Art
>
>
> P.S.  Sorry for any cross-listing
> ___
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[MCN-L] Assoc. Dir. of Applications and Sr. Mgr of Infrastructure at MoMA

[Heck, James]

Fellow MCN members,
We have two open IT positions at MoMA that I wanted to share in case anyone
was interested or knew of someone that might be a good fit.

Please reach out to me if you are interested or know of someone that might
be!
James
--
James J. Heck
Director of Technology
james_h...@moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability here

!
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Re: [MCN-L] MCN ITSig: TMS for Mac users - Windows VM or Terminal server?

[Heck, James]

We currently have a Terminal server that Mac users RDP to and access TMS
through that windows server.  We have looked at Citrix and VMWare View but
haven't moved forward with those due to costs compared to a basic Windows
box and Terminal server.  In either of these solutions you only need to
update the full TMS client on one machine vs. the cost and hassle of
updating it on distributed Windows VMs on the Macs.

James


James
--
James J. Heck
Director of Technology
james_h...@moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability here

!

On Wed, Oct 28, 2015 at 12:43 PM, Alex Garcia 
wrote:

> Hello all,
>
> I’m curious to know what your recommendation is for Mac users who need to
> work in TMS.  Is it preferable to use a Windows VM or to setup Terminal
> server and have the Mac users use that instead?  If you could explain why
> you recommend what you do that would be really helpful.
>
> Thank you,
> --
> Alex Garcia
> System Administrator
> Kimbell Art Museum
>  Camp Bowie Blvd
> Fort Worth TX, 76107
> Ph: 817-332-8451 x340
> F: 817-877-1264
>
>
> ___
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> Network (http://www.mcn.edu)
>
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>
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> http://mcn.edu/mailman/listinfo/mcn-l
>
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> http://www.mail-archive.com/mcn-l@mcn.edu/
>
>
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[MCN-L] What is it like to connect to museum Wi-Fi on a

[Heck, James]

Tony,
I can tell you we see on average 30-40Mbps during the day for our public
users.  Of which there are on between 1200-2000 using it at a time.
 However we have restrictions in place for high bandwidth applications
(file sharing, movie streams, etc) to bring this down from what was a
higher, and forgettable at this point, bandwidth usage.  I am not sure what
number to put on a per user as there are certainly some outliers.  We have
seen some users doing 10+Mbps streams just from their one device.
James


--
James J. Heck
Director of Infrastructure
james_heck at moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability here
https://www.google.com/calendar/embed?src=james_heck at 
moma.orgmode=weekctz=America/New_Yorktitle=James%20Heck%20%28MoMA%20Calendar%20-%20Eastern%20Time%20Zone%29
!


On Mon, Jun 9, 2014 at 5:25 PM, Anthony D'Alessio adalessio at monticello.org
wrote:

 Sorry, responding to an older thread but I was anyone had recommendations
 for a good formula to calculate bandwidth requirements for their public
 Wifi?

 Number of visitors (some percentage that will use it) * bandwith needed
 per visitor = total bandwidth.

 This would be the basic formula but any thoughts on the percentage that
 use it and the bandwidth needed per visitor?  I've seen numbers all over
 the place for how much bandwidth to provide per user and nothing really on
 what percentage of visitors would actually use it.

 Thank You,

 Tony D?Alessio, PMP
 Director of Information Technology
 Thomas Jefferson Foundation
 adalessio at monticello.org
 (O)434-984-9890
 (C)703-216-1455

 -Original Message-
 From: Andrew Lewis [mailto:a.lewis at vam.ac.uk]
 Sent: Tuesday, May 13, 2014 3:14 AM
 To: mcn-l at mcn.edu
 Subject: Re: [MCN-L] What is it like to connect to museum Wi-Fi on a

 Thanks Doron,

 This sub-level of technology impacting on users is also very good to put
 in the mix.

 Andrew  Lewis
 Digital Content Delivery Manager

 Digital Media Department
 www.vam.ac.uk/digitalmedia


 Date: Sun, 11 May 2014 14:56:10 -0400
 From: Doron Ben-Avraham dbenavraham at newmuseum.org
 To: mcn-l at mcn.edu mcn-l at mcn.edu
 Subject: [MCN-L] What is it like to connect to museum Wi-Fi on a mobile
 Message-ID: B43A81C5-7DB3-41E6-BAC2-08DCEFF7E18D at newmuseum.org
 Content-Type: text/plain; charset=us-ascii

 We don't have portal capture page/ splash at new museum.

 Content filtering policy prevents bandwidth chokers like P2P etc...

 Also note that portal Capture mechanisms interfere with a range of
 devices, google glass among them.

  On May 11, 2014, at 8:00 AM, mcn-l-request at mcn.edu 
 mcn-l-request at mcn.edu wrote:
 
  Send mcn-l mailing list submissions to
 mcn-l at mcn.edu
 
  To subscribe or unsubscribe via the World Wide Web, visit
 http://mcn.edu/mailman/listinfo/mcn-l
  or, via email, send a message with subject or body 'help' to
 mcn-l-request at mcn.edu
 
  You can reach the person managing the list at
 mcn-l-owner at mcn.edu
 
  When replying, please edit your Subject line so it is more specific
  than Re: Contents of mcn-l digest...
 
 
  Today's Topics:
 
1. Re: What is it like to connect to museum Wi-Fi on amobile
   phone? (Undeen, Don)
 
 
  --
 
  Message: 1
  Date: Sat, 10 May 2014 23:05:25 +
  From: Undeen, Don Don.Undeen at metmuseum.org
  To: Museum Computer Network Listserv mcn-l at mcn.edu
  Subject: Re: [MCN-L] What is it like to connect to museum Wi-Fi on a
 mobilephone?
  Message-ID: FE02E3A1-B429-4CA8-A6FF-B02541B39435 at metmuseum.org
  Content-Type: text/plain; charset=us-ascii
 
  I'd love to see that doc, we just implemented a splash page. Boo!
 
  Sent from my iPhone
 
  On May 6, 2014, at 11:52 AM, c Morgan Holzer morganholzer at nypl.org
 wrote:
 
  Thanks, Andrew! This is very timely, as I am currently working on a
  document that recommends removing our wifi splash page. I'd love to
  know if there are more institutions out there who have made a
  conscious decision to not have one.
 
 
  On Tue, May 6, 2014 at 9:07 AM, Andrew Lewis a.lewis at vam.ac.uk
 wrote:
 
  Dear MCN peeps,
 
  Here's a review of the user experience of Wi-Fi connection for
  museum visitors specifically when connecting on a mobile phone.
 
  http://www.vam.ac.uk/b/blog/digital-media/mobile-wifi-screens
 
  With some crowd-sourced help from the museum digital community, we
  have reviewed the Wi-Fi splash screens from about 30 examples round
 the world.
  Given that mobile phones are easily the most likely way your
  visitors will use the web in the museum, we felt it was worth seeing
  what that was like for them.
 
  We found good and bad and have tried to condense into a simple
 checklist.
  We hope it is useful.
 
  Big thanks to everyone who contributed.
 
 
 The Glamour of Italian Fashion 1945 - 2014
 5 

[MCN-L] help desk software

[Heck, James]

Tamara
We use Solarwinds Webhelpdesk and have been pretty happy with it.
James

On Tuesday, June 3, 2014, Tamara Georgick tgeorgick at wshs.wa.gov wrote:

 Greetings-

 I would like to track requests to the IT department so that I can produce
 statistics and look for patterns.  We are a small organization, so right
 now staff contacts me directly via email or phone.  I will probably
 maintain that convention, but would like to enter requests into some sort
 of help desk tracking system that would do the following:

 Record the requester name
 Categorize the request (password reset, software installation, etc.)
 Record the time necessary to complete the request
 Produce reports either from templates or direct queries

 Fairly simple stuff, but there seems to be a glut of these products out
 there.  I have been demoing Zendesk, but would like suggestions for other
 products.  Thanks!

 Tamara Georgick
 Director of Information Technology
 Washington State Historical Society
 1911 Pacific Avenue
 Tacoma, WA 98402

 T:253.798.5889
 M:  360.561.3982
 F:253.272.9518

 tamara.georgick at wshs.wa.gov javascript:;mailto:tgeorgick at wshs.wa.gov
 javascript:;
 www.washingtonhistory.org





-- 

James
--
James J. Heck
Director of Infrastructure
james_heck at moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availabilty here!

https://www.google.com/calendar/embed?src=james_heck at 
moma.orgmode=weekctz=America/New_Yorktitle=James%20Heck%20%28MoMA%20Calendar%20-%20Eastern%20Time%20Zone%29

[MCN-L] What is it like to connect to museum Wi-Fi on a mobile phone?

[Heck, James]

I too am curious about the document.  Also are those that are doing barrier
free using a completely separate Internet connection for use by the public
that is separate from the institutions Internet?
James


--
James J. Heck
Director of Infrastructure
james_heck at moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability
herehttps://www.google.com/calendar/embed?src=james_heck at 
moma.orgmode=weekctz=America/New_Yorktitle=James%20Heck%20%28MoMA%20Calendar%20-%20Eastern%20Time%20Zone%29
!


On Tue, May 6, 2014 at 12:53 PM, Elizabeth Neely eneely at artic.edu wrote:

 At the Art Institute we happily implemented barrier free wi-fi. No
 splash screen, no terms and conditions. A visitor walks in and wi-fi
 works.

 It's wonderful.

 -Liz

 Sent from my iPhone

  On May 6, 2014, at 10:56 AM, Dehan, Jonathan 
 Jonathan.Dehan at metmuseum.org wrote:
 
  Woah, great and timely article. After years of not having one, we rolled
 a splash page out last week. There are some problems with devices (like
 google glass) that now can no longer connect to our public wifi network.
 
  Morgan, it would be wonderful if you shared your recommendation to
 remove the splash screen as it does seem the drawbacks outweigh the
 benefits. Has anyone done studies of how many people connect vs. don't when
 there is a splash screen?
 
  - Jonathan
 
  On May 6, 2014, at 11:51 AM, Morgan Holzer morganholzer at nypl.org
 wrote:
 
  Thanks, Andrew! This is very timely, as I am currently working on a
  document that recommends removing our wifi splash page. I'd love to
 know if
  there are more institutions out there who have made a conscious
 decision to
  not have one.
 
 
  On Tue, May 6, 2014 at 9:07 AM, Andrew Lewis a.lewis at vam.ac.uk
 wrote:
 
  Dear MCN peeps,
 
  Here's a review of the user experience of Wi-Fi connection for museum
  visitors specifically when connecting on a mobile phone.
 
  http://www.vam.ac.uk/b/blog/digital-media/mobile-wifi-screens
 
  With some crowd-sourced help from the museum digital community, we have
  reviewed the Wi-Fi splash screens from about 30 examples round the
 world.
  Given that mobile phones are easily the most likely way your visitors
 will
  use the web in the museum, we felt it was worth seeing what that was
 like
  for them.
 
  We found good and bad and have tried to condense into a simple
 checklist.
  We hope it is useful.
 
  Big thanks to everyone who contributed.
 
 
  Andrew  Lewis
  Digital Content Delivery Manager
  Digital Media Department
  www.vam.ac.uk/digitalmediahttp://www.vam.ac.uk/digitalmedia
  linkd.in/andrewlewis
  twitter.com/rosemarybeetle
 
 
  
  The Glamour of Italian Fashion 1945 - 2014
  5 April - 27 July 2014 at VA South Kensington
  Sponsored by Bulgari
 
  Book now on www.vam.ac.uk/italianfashion
  http://www.vam.ac.uk/italianfashion
  See the exhibition for free if you join as a VA Member
  www.vam.ac.uk/membershttp://www.vam.ac.uk/members
 
  Day Dreams and Diaries, the Story of Jacqueline Wilson
  5 April - 2 November 2014 at VA Museum of Childhood
  Admission free
 
  Keep in touch
  Sign up for VA e-newsletters www.vam.ac.uk/signup
  http://www.vam.ac.uk/signup/
  Become a fan on Facebook.com/VictoriaandAlbertMuseum
  http://www.facebook.com/VictoriaandAlbertMuseum
  Follow us on Twitter.com/V_and_Ahttp://www.twitter.com/V_and_A
 
  
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[MCN-L] Wi-Fi / Cellular Connectivity Contractor

[Heck, James]

I am not sure if they do Cellular but we have used this company for
Wireless who is based in Bethlehem, PA but I know they go all over the
world for survey work at their clients.

Kerry Kulp
kerry.kulp at cumulusgroup.com
http://www.cumulusgroup.com/


--
James J. Heck
Director of Infrastructure
james_heck at moma.org
* *Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability
herehttp://www.google.com/calendar/embed?src=james_heck%40moma.orgctz=America/New_York
!


On Fri, Apr 5, 2013 at 11:26 AM, Leonard Steinbach
lensteinbach at gmail.comwrote:

 You may want to contact:

 ICI Networks
 3624 West Market St. Suite 102
 Akron, Ohio 44333
 P: 330.665.2928
 F: 330.665.0949
 Email: sales at icinetworks.net
 https://mail.google.com/mail/?view=cmfs=1tf=1to=sales at icinetworks.net

 They do work nationally, and their president, Brian Casto is first rate and
 impeccable character.
 Demands same of staff.
 (Brian used to present at MCN years ago when wifi was emerging - very
 museum friendly)


 On Fri, Apr 5, 2013 at 11:10 PM, Josh Goldblum josh at bluecadet.com wrote:

 
  hello all
 
  I was wondering if anyone had any recommendations for a contractor that
  specializes in testing wireless (3G/ 4G across several networks) and
 Wi-Fi
  connectivity in indoor and outdoor environments. The location is near
  Philadelphia so the closer the better, but this is certainly not a deal
  breaker.
 
  Any advise on or off-list would be greatly appreciated.
 
  Best
 
  Josh
 
 
  --
  Josh Goldblum
  Founding Principal
  Bluecadet Interactive
  www.bluecadet.com (http://www.bluecadet.com)
  w. 267 639 9956
  c. 267 226 3521
 
  twitter :joshgoldblum (http://twitter.com/#!/joshgoldblum)
 
 
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 --
 Living In Hong Kong
 Leonard Steinbach
 Visiting Fellow
 City University of Hong Kong
 Skype: leonard.steinbach
 917 821 6207
 852 9828 8174

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