As we expand, the Balboa Park Online Collaborative is seeking a
dynamic, business minded proactive Director of Information Technology
with strong technical and communications skills who is aspiring to a
CIO role. The BPOC provides thought leadership and technical services
to more than 27 museums and cultural organizations with a focus on
providing innovative solutions, delivering exceptional customer
service, and creating a reliable infrastructure that demonstrates
value to our members.
The Director of IT is responsible for all aspects of information
technology operations, including supervision of information technology
employees; budget preparation and management; development of
guidelines, standards and procedures; deployment and maintenance of
enterprise application systems and services;information security; and
user support, training, and outreach. The director is charged with
both strategic planning and technical implementation to fulfill the
mission of the BPOC and the individual organizations. It is a
full-time, 12-month position located at the San Diego Hall of
Champions Sports Museum in San Diego.?
Responsibilities:
Oversee desktop and server support for a diverse collection of
museums and cultural organizations in Balboa Park, San Diego,
supporting approximately 250 users at 9 sites, with potential for
expansion.
Manage and maintain server environments and infrastructure,
including voice and data communications, including direct hands on
work. Rapidly respond to emergency situations both during and outside
of normal business hours, as requested.
Together with the Director of BPOC, develop and implement a
strategic plan for campus-wide IT that supports the mission of the
cultural institutions that we serve as well as the innovative
technology mission of the BPOC
Manage a growing team of 3 full time staff and 10 interns using a
robust ticketing and project management system.
Provides strategic and operational leadership to the IT team and
assists in designing, implementing, maintaining and upgrading all IT
infrastructure on campus ? including wide area fiber optic network,
public access wireless, local area networks, application, file and
print servers (some in a virtualized environment), VoIP telephone
systems, integration with cloud-based services such as Google apps,
personal computers and operating systems.
Provide overall direction and advises on best practices for IT
activities campus-wide, including multimedia projects, in-gallery
displays, collections management (including library systems), digital
asset management, customer relations management, financial and
ticketing systems.
Work closely with colleagues to meet team goals and improve
processes and practices.
Requirements:
7+ years of network and server administration experience in a
fast-paced support environment
Broad base of technical knowledge in IT systems and emerging
technology trends and issues, especially in the museum or educational
technology space
Collaborative skills to work effectively with faculty, staff and
senior administrators in areas other than technology to develop and
implement appropriate uses of technology.
Expert knowledge of TCP/IP WANs and LANs, Active Directory,
SharePoint, desktop support systems, MS Exchange, VMware servers,
SANs, firewalls, remote access VPNs, PBX systems, and popular business
applications. Experience with museum- or nonprofit-specific software
packages is a plus.
Experience advising and communicating with non-technical staff and
guiding technical decisions
Strong combination of strategic planning, communication,
interpersonal, management, and leadership skills.
Demonstrated ability to successfully manage a team
Desire to work in non-profit / museum environment
Submit resume and cover letter via email to bpoc at bpoc.org. No phone
calls, please.
